Coming through from purchasing a bridal dress, we expected it to busy, being it 7:00 PM and a Friday. However we sat and waited for a good forty minutes waiting and watched as multiple people before us were being seated. I understand understaffing is an issue however you should not be seating people who just came in. The greeter was a sweet guy, however the waiters and waitresses just seemed to be else wear. Nearly over an hour and we're still waiting for food. I was hoping for this place to be good, for it being our first time in this location, however for now I must say extremely disappointed. I am willing to give another chance but this evening was not impressive to say the least. read more

We just had great ribs and Cajun blackened salmon! The food came quickly, it was hot and delicious. Steven was a great server! We'll be back again. read more

Delicious. Never ordered anything from here that hasn't tasted wonderful. Always looking forward to ordering again to try something else.

Can't remember what it was called, but it came out on this little grill and included wings, chicken, steak, sausage, ribs, peppers. Was very good, especially the wings. read more

Smokey Bones Pittsburgh - Barbeque Near Me - Pittsburgh, Pennsylvania

My husband, son, and I walked into the restaurant in Robinson at 9pm. The hostess asked us how many, we told her their would be 10. She immediately looked up and very rudely said "SERIOUSLY!" She threw the menus down and walked off. She went to kitchen which was right in front of us. She looked at one of the cooks and said " guess, how many!" Over and over. When she told him 10, the guy threw his towel down and yelled " Are you Fucking kidding me, it's 9pm." My husband said we can leave. He replied with "bye." The sign on the door said 1am was closing. This was 10. The following day other team members went in and told them it was an 8 top. They were very rude again and said it would be 40 mins. The restaurant was empty. Very very disappointing! read more

Maybe I am spoiled by the plethora of great rib and barbecue places father south. This place is a soul-less chain that has mass produced posters to "educate" you about barbecue. The baby back ribs were tender but the sauce was bland and lacking in character. The coleslaw featured lots of mayonnaise and lacked the bite of real coleslaw. I got the fire roasted corn. It did have black markings on the corn pieces but it tasted canned or poorly frozen. I asked the server how they prepared the corn. She came back and said that it came in a package. I sent her back again and asked her specifics about if it was really roasted and whether it was canned or frozen kernels. Apparently the cooks there do not know this except that it comes in frozen prepared packages as do other items. read more

I have to say Dustin is one of the best employees I have ever had contact with. The restaurant was out of of mash potatoes and not only did he go above and beyond to make sure my first experience was great but the food was also great. Keep up the good work. Will definitely be back. read more

Are here last night and it was amazing. My wife got the salmon and I got the 8 smoked wings with Alabama white sauce. The wings were cooked perfectly, and the sauce was delicious. I thought the salmon was slightly over cooked. But the garlic butter sauce that came with it definitely made up for it. The price I was really surprised at how good everything was and how much I enjoyed it. read more

After 11pm the booth and table area is closed so you have to sit at the bar with a bunch of drunks and loud folks. I just wanted to eat wings and watch the boxing fight. The server was nasty and rude. She took my order, brought my food and gave me my bill. Never checked back on me. Never asked if i needed a refill Nothing. After waiting 20 minutes after i was done eating for her to come get her tip and take the bill I had to go around the bar to give it to her. Service was horrible but food was great. I'm sure i could've tipped more than anyone in that bar but i didn't because her service sucked. So to the bartender/waitress you did a great job at making the establishment money and forgot to make yourself money. Next time check on everyone and not just the ones your drowning with shots and beer read more

I've been here maybe three times in the last year and I hate to say it but each time has been so terrible. A few years ago I use to come all the time and it actually use to be one of my favorite places to eat at. But anymore it just seems so down hill. The last two times I've been here the service was decent but for the food both times everything was actually cold like no warmth to it. I understand food sits in the window but I take it they don't use warming lamps if the server can't come and grab the food right away. I'm a big lover of prime rib but I would not recommend ever coming here to it. If you've ever seen steak that looks like it's been sitting out for awhile and starts to turn colors that's what this looked like. Then they took the steak and dumped it in there beef broth I'm assuming to mask it up but that didn't work. I wish a place like this that I use to really enjoy had a team that actually cared about the food but I know that's extremely hard to find and on top of that at a giant chain restaurant almost impossible. For the fried green tomatoes it was a disgrace to southern style cooking. It was like they weren't cooked all the way and just filled up like a pocket of oil and fell apart on trying to eat them like mush. On my last visit I could not even eat my food and the manager came over and tried to apologize about everything but You would think they wouldn't allow that to be served from the start. He tried to offer me something else but I was in a rush to leave and the food I did order took almost 45 mins to be served. I highly doubt I'll ever be returning here again. Bring back the pool table and the 3 sauces they use to include with the pretzels and I'll be back for sure but anymore it's not worth it to me. read more

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We are regular customers of this. Restaurant. I have reported to the General manager and manager on numerous visits that the accessible restroom is not able to be used and ensure privacy. The piece to slide part of the lock is to slide into is incorrectly placed. A hole could be drilled and the apparatus could be moved up to solve the problem ( the bottom of the part could be used for the slide to enter). If they would purchase the correct part, that would be doable as well. Switching it with one that's in another stall would also work. Not being able to close and "lock" the door means the door will drift open and there is no privacy while using the accessible restroom. I'm sure this is a clear violation of an ADA law or building inspection deficiency. We've been notifying them since November 2021. Julianna was made aware if it at that time. When we mention it every time since then it falls on deaf ears, shrugged shoulders and no one cares read more

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My wife and I came in for the first time to watch game 3 pens and rangers last saturday night and i wanted a good steak. we were pleasantly greeted by dustin, an awesome bartender, and we got two seats at the bar with a great view of the game with four tvs. the filet mignon was probably the best i've had in Pittsburgh and at a fair price ! my wife loved the baked beans and she bought a quart to take home. The other bartender Leena was equally as knowledgeable, pleasant and checked on us frequently. We are definitely coming back and even bringing friends to enjoy our new favorite place....the food, the service and atmosphere, etc. read more

Update: it has probably been a year since I've eaten here before and I can say it's a night and day experience. I had the create your own combo with the BBQ chicken and the grilled chicken breast with baked beans and loaded mashed potatoes and mannnnnnnnnnnnnnn it was tasty! The chicken was moist and tasty. I'm a BBQ sauce person, so I added extra sauce to my chicken but honestly it isn't even needed. The bartender, Liz was exceptionally nice and the manager, Natalie, walked by every table to check on the service. I'm impressed and will definitely be back! Extra star earned. Try the BBQ chicken and let me know if my experience was just a fluke. Came here on Monday night for the wing special. Sat at the bar. The bar was sticky/dirty from various sauces of the people that sat here previously. The bartender did wipe it when we asked so I guess that means something. So let's talk about the good wing deal: it's 10.99 for 8 wings and fries (but I think you have to order a drink... Did not confirm if it had to be alcohol... BUT it's unlimited wings on Monday after 9 pm. I highly recommend the smoked wings. It by far tastes the best and its lightly drizzled with a bbq sauce. After you're done with the first 8 wings you may order the next ones in batches of 4 (any flavor you want). I don't know if I can recommend any of the sauces that are tossed. I had the garlic parmasean but it was chunks of garlic and parm clumped together on some dry wings. And it falls off easily. Mind you I only ate a total of 12 wings. I do like the fact they give you hand wipes because things will get messy. I also like the fact they had dogfish head 90 minute IPA. Yummy! The bartender was really cool and gave good recommendations. I would've given an extra star, but my mood was greatly diminished by the obnoxious girl with the sleeve of tattoos on her left arm (I assume she works here too because she knew most of the staff by name) who drank way too much and grew louder with each beverage. She seems like a regular. Let's just say if I entered the restaurant and saw (more like heard) her there, I would leave immediately. Do not pass go. Do not collect $100. Will I come again? Maybe next month. But only under that stipulation. read more

food was amazing , best i've had in a while. service could have been better, but its a great place! pulled pork with potato wedges and broccoli, fantastic! read more

Don't bother going here. It's 5:34 pm and no one is at the front door to welcome guests. Well, except the "take out" staff member who ordered me to "stand over there" and then turned back to her pressing text conversation. Taking my business to Longhorn Steakhouse across the street. read more

Had a great dinner at Smokey Bones - great food and great service! Love the pulled pork mac n cheese

Man does Smokey Bones work really hard on its image, harder than a teenager that just transferred to a new school even. Instead of going with a soul patch angle, as BBQ joints are wont to do, Smokey Bones sort of wants to catch some of the suburban faux hipness that TGI Friday's and Applebee's co-own these days. I mean, there ain't nothin' bluesy 'bout Robinson, a place where a dynasty of chains rule with an iron...bowl of spinach artichoke dip. Signs with somewhat witty sayings and double entendres are all around you as are a dozen televisions, which on this night were showing baseball games, music videos, and shorts from The Three Stooges, Laurel and Hardy, and one of my heroes, Mr. Bean. I was having flashbacks of the TV room at the Andy Warhol Museum! Hey, Kay wanted to come here, I didn't. However, being out of ideas at the moment and feeling kind of slummy and discombobulated from a busy work week, my will was as bendable as a Gumby action figure. The Pretzel Bones were rather excellent, shockingly enough, and you get a newspaper-lined basket of 'em. They're buttered, soft, steamy, and are served with 3 dipping sauces: Sweey Honey Mustard, Creamy Queso, and Garlic Parmesan. Of them all, I kept going for the garlic most often, although the others were solidly delectable. These are the kind of pretzel rods that need to conquer the malls, ballparks, and arenas of the Americas in order to spare us from the banality of Auntie Anne's. Wanting ribs badly, madly, I went with the Double Trouble platter, which will getcha 1/3 of a rack each of their Smoked St. Louis Ribs and their Baby Back Ribs. I tried one with the Memphis Dry Rub and the other with the Original glaze. The Smoked St. Louis Ribs were insurance seminar-dry. They purport to marinate them for 4 hours and then smoke them for another 4. My mother makes better ribs than these, and they take her no more than half as much time to make. What is it with low-and-slow anyway? Whenever I have any kind of meat cooked that way, it often ends up losing flavor and moisture. Is a lack of proper technique to blame? The Baby Back Ribs were much better and pulled from their bones easily, my teeth tearing through them without resistance or hesitation. I can't remember which flavor I got on which, but I had no problem with either. Both were sweet, rich; your typical BBQ sauce. My 2 sides stole the show. The Loaded Baked Potato was as loaded as a senator getting kickbacks. The requisite sour cream, butter, chives, bacon particles, and cheddar cheese were all there in spades. The inside of the potato was ideally lush, humid. My Creamy Cole Slaw had sass, freshness, snap, sugar, and loads of color. I could have made a perfectly fine meal out of the appetizer, sides, and some of the baby back ribs. SB has some desserts that sound really interesting. One was a Bag of Donuts. Another was Apple Wontons. Kay wanted to share a slice of their huge chocolate cake that comes with vanilla ice cream. The ice cream was from heaven. If they don't make it themselves, I'd love to know where they get it from. The cake was rich enough but tasted a day or so old. For a Friday night, this Smokey Bones wasn't exactly teeming with activity. We were given a large corner booth, and there were only 2 of us. I guess it ain't the place to be. P.S. We had no issues whatsoever with the service. Our server Ash was competent, polite, friendly and brought out everything on time. We were also seated immediately upon arrival. I don't remember using the bathroom, so I cannot comment on that. P.P.S. I'm trying to break the chain habit, I really am. They have a hold on me, though... http://www.youtube.com/watch?v=N8WGH4hc4pQ read more

Server was very good and personable. Service was great and meals were served promptly. The manager, Benny, personally inquired about our meal a short time after we were served to ensure our satisfaction. read more

Katie was our server and she gave us excellent service! She was very thorough when she went over the new menu items and specials. Request Katie if you visit! She's the best! read more

Why do I waste my money at places like this? After a trip from Cleveland to Ikea--to purchase a couple 'kids furniture storage items'--the family was desperately hungry. We were trapped in the middle of a bunch of power centers and a mall. There may have been a decent restaurant somewhere nearby, but we wouldn't have known. The idea of going to Chipotle--again--was giving me very dark thoughts. So we tried this place. Oh, why do I let myself forget what experience has told me over and over and over again: these chain restaurants all taste the same. Butter, fat and salt. Bar-B-Q? Yeah, I tasted some of that. But I had to keep reminding myself that I was at a BBQ place and not an Applebees or Fridays or Bahama Breeze or Outback or whatever. They're all the same; they all use the same cooking techniques, they all have similar menu items with a few 'special' dishes thrown in for variety. I think we're approaching chain restaurant singularity. A couple times a year we give a chain a chance--with a gift card to redeem, or caught in desperation after a shopping trip. Every time, I leave feeling that I may as well have set fire to the money I just spent. Please friends, help me remember to plan more carefully next time. read more

I haven't actually ever disliked anything I've gotten here. Lately it's been mostly takeout, and my go to is the pulled pork cuban. Filling and tasty. The service here is sometimes spotty, but I think it has less to do with the competent (in my experience) wait staff and more to do with the face that every time I've visited it's been a ghost town. Plenty of good seats still (always) available during the weekly lunch crush. Good things here: pulled pork wings ribs sweet potato stix Nice break from my usual seemingly perpetual asian-inspired menu. read more

This place has some great BBQ options and it's moderately priced! The inside is spacious and unique and the service has always been good. I love the Memphis style BBQ! I love the combo that lets you pick a few items. I frequently get the Baby Back Ribs, Turkey, and Chicken Tenders! I love going here when I'm looking for BBQ! read more

Everything here is always excellent! Mackenzie is a great bartender! Excellent personality, very helpful with helping you make choices. This is a chain restaurant that gets it right! Highly recommend!!! read more

I wouldn't go back here if they paid me. Order the rib combo - dry rub. It came out with a bunch of sloppy, slimly, sauce. I complained and sent it back. I heard the waitress tell the kitchen about the issue. Then I heard here again say I need more dry rub on this. Then she brought back to me all they had done was slop a bunch of dry rub on top of the slimy, swarms sauce. I was neither happy nor amused and requested to talk to the manager. She came over and I pointed to my untouched dish explaining I ordered dry rub and received this pointing to my horribly improperly prepared wrong order. The manager explained they would get me a new one but even dry rub at Smokey Bones the way they do it (I assume when they do it their half assed way has some sauce on it that remains after they braise the dish.) I said no thanks and paid 7.22 for my over priced draft Stella Artois and a 15% tip to the server who never explained that dry rub isn't dry rub as any other normal Bar B Que place would prepare it other than Smoky Bones. My conclusion Kitchen Staff - horrible; Food Quality - questionable and suspect; service: inattentive and substandard. But fear not there are three other restaurants that you can walk into from the same parking lot; and two other right across the street. read more

We went to dinner with our oldest son. He picked Smokey Bones. It was the late afternoon so there weren't many people in the restaurant. My hubby ordered the Southwest Mac and Cheese. My son ordered the "Pick Two"-smoked wings and dry rub ribs. I also ordered the "Pick Two"-smoked wings an pulled pork. I chose fire roasted corn and coleslaw. Our meals came out quickly which was nice because we were so hungry. I ate the smoked wings first and they were incredible. They had a smokey sweet sauce that went perfect with the smoked wings. I think I had the sauce all over my hands and face. Thank goodness they gave us wet wipes. The pork was was tender and moist. There were 3 different types of BBQ sauce-mustard base, spicy, and sweet. I went for the sweet. It didn't disappoint. Both the corn and the coleslaw were good. The Texas toast that came with it was soggy and inedible. The restaurant and the bathroom were very clean. Our server was very nice. It was a good dining experience. read more

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I went in hesitant as I have a very restrictive diet that doesn't allow me to eat out much. My family wanted to go so I agreed assuming I would just eat when I got home. The bartender, Megan Shannon, was AMAZING! She was able to help me navigate the menu and communicate with the kitchen for my dietary needs before I placed my order. The food was delicious, the drinks were amazing, and Megan made my experience one I won't forget. I will be back! read more

This place is OK, but it is not A-OK, but 3 stars for the very friendly service provided by our waiter, Carlo. The interior of the restaurant is very cool and kind of cozy, like you are in a cabin full of bbq and there is NOTHING wrong with that. My friend had the baby back ribs and said they were very good. I got a hamburger and I do not know how a piece of meat can completely lack flavor. There was even cheese on it--how was it not good? I dont know. I just know that poor cow died in vain for my crummy burger. :( :( Also, avoid the blue bbq sauce...Carolina or Lousinana Mopper or something? It tasted RANCID. I'll be back but maybe just for appetizers and drinks. This would be a good, manly place to watch a sporting event. read more

Not very good brisket...it tasted like reheated meat...pulled pork was ok but not great. Baked beans were crunchy and my fire roasted corn was somewhat warm not hot just warm. What is really embarrassing is I told one work friend who never tried brisket to try it too...I told him that brisket when cooked low and slow is excellent but this was not good...I told him later I'd take him to the harmony inn for the way a brisket is suppose to taste, or I'd smoke one myself on a day off, to make up for the reheated dryed out brisket we had here. I wont ever get the brisket there again...maybe a pulled pork sandwich if I get a real BBQ craving and I'm close by there for lunch break. read more

It was so nice as a gluten free diner to have so many delicious options! There had to have been roughy 20 entrees to choose from as well as a decent list of gluten free sides and tips on what BBQ sauces were safe. I ordered the 1/2 BBQ chicken with loaded mashed potatoes and broccoli. My server, Dustin, was fabulous, even noting aloud "no garlic bread" after seeing me order and ask a few questions about the menu. Clearly, servers are well-trained. When my meal arrived, however, there was garlic bread on the plate, so Dustin immediately pointed this out, apologized, and said he would fix it. My new plate came within minutes and was fine. I did not get sick. Overall, I had a great experience. Mistakes happen; mine was corrected, and the wonderful service made up for the small mistake. read more

Went for lunch with my son Food was tasty as always although service was a little slow. There were 3 tables but yet we waited and waited for more water??? I had to wave down a passing employee to get some. The 2 young ladies working were busy chatting instead of checking on us. Smoked chicken wings are worth 10 stars even with less then perfect service. But since this isnt just based on food vut service as well i gave it a 4 read more

We had a BOGO entree coupon from this place (which I presume means they aren't doing so hot lately...) so figured we would give it a try. The log cabin decor is just weird, not my style at all. I got the 1/3 rack of ribs, mashed potatoes, and roasted corn. The ribs were decent, nice and moist. Their barbecue sauce is nothing to write home about though...pretty boring. The roast corn was a little too smoke-flavored for my tastes. The potatoes were pretty decent. $13 for a 1/3 rack of ribs is too pricey though, IMO. I was pretty much still hungry after eating here. Mr. had the chicken fingers...pretty hard to mess those up, so they were fine. Fries were pretty good. All in all, this is just a boring chain place. The servers were friendly and prompt. I might go back if they give me another BOGO coupon. read more

Our waiter/hostess was so kind. I couldn't figure out if I wanted to try the beans or the corn so he said hey why not try both they were both equally as good but the corn was way better. I ordered the half rack of ribs I don't remember the name of it but it was really good there were three different sauces you can choose from and I chose hot because I like spicy. I decided to top that off with a double jack and Coke which was yummy. It was a cool vibe cool atmosphere and amazing customer service. I don't remember the hostess/waiter's name who was there at 3 PM today but shout out to you you're freaking awesome! read more

I went here about 10 times when I lived in Pittsburgh. Believe me here in Connecticut there is nowhere to get barbecue. There was one Smokey Bones in our area and it closed up. It was awful and should have closed, lol. I remember this location well and miss it soooooo much! A full rack of ribs every time, good drinks, awesome service, enjoyable bar area also. I heard they don't serve the Texas style garlic bread automatically with your meal anymore, otherwise I'd give 5 stars. read more

I don't think any other restaurant will be able to top the experience, service and product that Smokey Bones Pittsburgh Robinson offers. We had our first in person regional sales meeting at the TownePlace Suites by Marriott this week and Smokey Bones' incredible lunch buffet was the star of the day! Our regional team attending was blown away by the timeliness, freshness and service we received from the team at Smokey Bones. It was more food than we expected and we truly enjoyed for the first time in a long time, being able to enjoy a meal safely prepared and delivered with our colleagues. Thank you Smokey Bones for making this possible. I sincerely recommend you giving them a try for your next office meeting or event on any scale. You will not be disappointed. read more

Went here last after not having been here in a few years. It was a Friday a little after 6, and wasn't too crowded. I noticed that they had moved most of the TVs to the bar area and beyond. You used to be able to select which channel you could hear from your table from among the multitude of TVs, but no big loss. If you really want to watch sports, there's plenty of room, and if you really want to have dinner without the distraction, now there's more of a place for you. I ordered the combo platter of baby back ribs and smoked chicken wings, the ribs with their dry rub, and a side of baked potato and baked beans. My companions split a full slab of the same baby backs, and had a baked sweet potato, baked beans and grilled veggies. Our orders came in a reasonable amount of time, and everything was pleasantly hot. And have to say, the ribs were perfect! They were just the right char and doneness, and didn't even need sauce, though they offer 4 differing recipes in squeeze bottles on the table. I was surprised at how good the smoked wings were, having never had them before. They were reasonably crispy, maybe a tad dry, but nothing bothersome, and had an excellent flavor. Baked potato was fine, the beans were maybe a bit too sweet, but nothing a squeeze of their mustard sauce couldn't fix. My companions agreed that the ribs were just right. They thought the marshmallows and pecan butter was a little overkill for the sweet potato, but luckily they ordered it on the side. They also thought that the grilled veggies should not be in the tomatoey sauce they arrived in. When you think of grilled veggies, you think of slightly drier veggies with maybe a smokey flavor. But the stars here are definitely the meats (sorry Arbys), and they delivered on all accounts. It's a very spacious restaurant, and the service was right on, keeping tabs on the table and drinks filled! Keep up the good work! read more

Wish we had not tried this place. Even though our waitress was nice the food service was slow. My chicken salad was tasteless and didn't have the avocados in it. My husbands burger tasted like cardboard. Not clean either. read more

Disgusting food. Most certainly a freezer to fryer restaurant. The ranch dressing tasted like chemicals and the chicken breast had the consistency of a sponge laced with a heavy dose of preservatives. read more

This is my favorite restaurant! I love the baby back rib, always so tender and juicy!! Make sure you sit at the bar and ask for John! He is the best ! I come there pretty often and always have a great experience read more

We generally like Smokey Bones. Got there about 7::45 last night, Sat. evening. Busy, told it would be about a 1 hr. wait. Okay, we're hungry, and love BBQ. Buzzer went off in about 20 minutes, yippee! This makes a good evening out even better, right? Waitress was somewhere else that night, just said what was necessary to take our order. Smiling wasn't an option for this girl. Everything came as ordered, and nice and hot. (almost a rare commodity at some venues). This is a good start. Appetizers good. Entree arrives. Looks good. Pulled pork; tasty. Cut into the ribs; uh oh! Tough, no semblance of wanting to come off the bone. Did I say tough, really tough. Bad chewing texture, flavor almost nonexistent. Something is not right. Ugh! Can't eat them. Because I had enough to eat anyway, and waitress was distant, I just let it go. Left them virtually untouched on my plate; no question or concern expressed from waitress. It will be awhile to get over this experience. If it weren't for the faster than expected seating and the good appetizers, this would have been 1 star. read more

The service and staff were great - awesome. So nice to find in today's world when not everyone seems to enjoy dealing with customers. The ribs were disappointing - not tender and tasty - tough and chewy is not what I expect from baby back ribs. The smoked wings were great - a different take on wings - meaty and yummy read more