First time I contacted this company, they came out and fixed my furnace the same day. They were…read morepunctual, professional and informative. Second time I had them come out because my AC was freezing over and wasn't cooling the house. I paid the guy $375 for cleaning the outside unit and for coming out, but it was still hot in the house. After spending a few hours trying to figure it out, they said the problem was that different parts of the system were not compatible. They recommended replacing the whole HVAC system including the heater ($6500) or at least the coils ($2000). I got a second opinion and found out that the coils were very dirty and needed to be cleaned. My husband watched a YouTube video and did it himself. The AC works fine now.

My AC went out on a hot day last week and Pentagon Air came out there and fixed it so much faster…read morethan i even hoped for. The prices are good and the tech was both personable and knowledgeable. It felt good having someone come by to fix a potential major issue that made me feel at ease. Also I can't state enough how convenient their hours are. They open early and respond quickly so I'm glad I found a place I can rely on.

What an awesome caring company. We turned on our furnace and the carbon monoxide detector go off…read more My 102 year old Mom was cold and I needed the chimney cleaned so she wouldn't freeze. I called and explained my situation, they sent Thomas out at the end of his day ! Extremely professional and a pleasure to have in our home. Everything obout the experience was positive. I absolutely recommend them, you'll be pleasantly surprised. Great Company and Top Notch service...thank you !

We been clients of Flue Masters for nearly 30 years. Whether we were having a routine chimney…read morecleaning, or the repairing of an aging chimney; Tom and his crew have always been punctual, reliable, and on-budget. We highly recommend Flue Masters.

High marks for excellent customer service and helping me re-set my garbage disposal! I called Jafar…read morebecause we were very happy with a hot water heater installation he did in 2019. Happy to have him in my contacts.

After my home's air conditioning failed on Saturday night, I phoned and made appointment for next…read moreday at 7 am. By 8 am Sunday morning replacement part was installed and house began to cool. Very prompt and professional service. Highly recommend!

Fast and efficient chimney cleaning service. I made an appointment the week before and they showed…read moreup within the two hour appointment window, as promised. Jerome and his technician were both very thorough in responding to my questions about the condition and maintenance of my fireplace. They also made some safety recommendations that I'll definitely follow up on! I appreciate that they could come out to the house with only a week's notice and complete the work quickly. I will definitely hire them again next time.

We sent a request in the morning and they responded within the hour. They were actually able to get…read moreto us pretty quickly. Fair price, and great service.

I had a stain on my upstairs bathroom ceiling. Aza determined that the leak was not an issue with…read morethe roof, but from a vent on the roof. He put a "cap" on the vent. Aza is a polite young man and was always punctual. He is no-nonsense professional who quickly diagnosed the problem saving me money by avoiding a costly roof repair. I highly recommend his company. If I have a roof problem, I'm calling Hermetica.

Lima's is the best! I have had Walter replace my water heater, ac and furnace. He is honest, fair…read morepricing and did a great job. I have recommended him to everyone in my neighborhood. You will not find a better HVAC company! Thank you, Walter for all of your hard work The Wyatt family

Came home from vacation with with an 85F house still trying (in vain) to get to 75F. Walter…read moreresponded to late night Friday request for service and setup time for system checkout Saturday afternoon. Since I was the only one home this weekend I just slept with a fan. In morning I did some online research to see if I could fix it myself sooner. I believe I could have fixed it (I'm pretty handy and have these kinds of tools already) IF I could have gotten my hands on the part I needed for $12 from Home Depot or similar. Amazon delivery was a day or two away. Got a call to say he'd be here in 20 minutes, so I tabled that thought. Walter came and showed me my air filter was dirtier than I expected, so I replaced that on the spot. He then replaced the exact part I was going to (so I was sad I didn't just do it myself, but again it would have been 24-48 hours later to get my hands on it). The compressor should have just kicked in after that but evidently there was a loose electrical connection, which he troubleshot and fixed quickly. Everything fired up and he checked the Freon level, which he said was fine. Cooling is working now as it should be. Walter told me to keep an eye on it and let him know if any other issues come up, as compressor could be damaged from running broken before the fix. Price was reasonable, though not anywhere near what it would have cost for me to fix it myself. But considering it was a Saturday morning (and I started looking for repairs on Friday night) for "emergency service" it was the same as what a competitor was quoting me for service "sometime" on Monday (non-emergency service). So, by this standard, which I suppose most homeowners would use, I judge it to be pretty reasonable. Walter was professional, friendly, and courteous. Only other thing to mention is paying with a credit card is 4% more. So I paid him with a check.

This was one was the worst experience I've ever had…read more They said it would take 10 days max, but it took about a month or more. They did not come every day, and when they did come, they would arrive around 3 pm to 5 pm. They would work past midnight. Sometimes finishing around 4 am. I had to apologize to my neighbors and ask for leniency multiple times. The workers left trash (fast food bags and wrappings, and cigarette buds) around, leaving our family to clean up their trash. They also put a black covering on the opposite side of the garage where we moved our items so that they could work. But it was obvious that they did not pay attention and did not care, since the dirt got everywhere, and again our family was left to clean up their mess. The upsetting part is that these are concerns we addressed before we contracted them. And they were happy to LIE and say that everything would be well taken care of. Things get worse when they PARTIALLY COMPLETED the job. They were done covering up the garage concrete and driveway asphalt. ​Asphalt was not done evenly and smoothly. They told us they would come back when the weather got warmer and complete the job, including sealing the driveway. But even after leaving multiple phone calls, sending messages, and an email, we have not heard from them. One of the workers unplugged our freezer, which made all the food rotten and left our brand new freezer smelling like a dead body. My mom and I cleaned out all the food because the workers couldn't breathe near the freezer. they said they would get someone to come the next day to clean it, but it was already spilling over to the ground. How would we just leave it be? They tried to wash the stench away with their power cleaner, but all it did was scratch and break our freezer parts. the smell still did not leave the freezer after my mom and I used Clorox, vinegar, and baking soda. They did not compensate us for our food or our labor time to deal with their mess. They said they would compensate our food worth over $1,500.00 by not taking payment for sealing the driveway which cost $700.00. But it doesn't matter anyway, since they completely ignored our calls and message to schedule the work. The concrete job was also done poorly, there are clumps of concrete that were not smooth out and ruined our garage. I decided to trust their company and decided to go with them since Angi/Angie's List recommended them.

We had water leaking into our basement and the carpet was getting very wet so in a semi-panic I…read morecalled iPlumb around 9am in the morning. The lady I spoke to said she could have someone here at around noon and the technician would call me before they headed over. So I wait till noon and not a word from them...I wait awhile longer and finally call but it goes into voice mail. I leave a message, thinking they would call me back soon. At around 3pm I call again and leave another message, still no return call. I decide to call another plumber so I started calling around. At about 3:30pm, the lady with iPlumb calls back and says they got backed up (of course!) and someone would be calling me soon to let me know they are headed over. I wait about right till 6pm and a technician finally calls me to tell me she is heading over. Here it is six hours past the time when they told me there would be here (noon) when I first spoke to them in the morning. I told her it was too late as I had called another plumbing company and they had someone here at our house within about an hour and a half. In fact the other plumbing company's technician had already arrived and found the problem (broken sump pump) when the iPlumb lady called me to say she was coming over. I think when I spoke with them in the morning, they probably knew that they couldn't get someone here at noon but didn't want me to call another plumber so they told me their tech would be here at noon. Then kept stringing me along until it got too late in the day when they thought it would be too late to get another plumber out. Otherwise someone would have called me around noon to say they were running late.....but I did not hear from them until 3:30pm. They fooled me but they made a mistake because now I have exposed their little game for others to see. Would advise all to avoid this company as am sure I'm not the first they have pulled this on nor the last. Update 3/27/19: Owner Angela saw my recent review and she began a slew of harassing phone calls and text messages. Early Sunday morning (3/24) while we were still sleeping, my phone began ringing multiple times and woke us up. I didn't recognize the number so didn't answer and let it go into voice mail. Later I listed to it and it was iPlumb owner Angela, calling to complain about my review I had left Saturday. I didn't return her call as I thought it very unprofessional and outright rude to call someone early Sunday morning that related a business matter. She could have easily waited until Monday and called on an appropriate day. Later that evening about 6pm, my phone started ringing again but this time from a different number.....again I let it go into voice mail. It was Angela again and she left a 2 1/2 minute rambling message; however I only listed to the first part to see who it was and didn't bother listening to the rest. She called from a different number trying to trick me into answering - a very underhanded thing to do. I didn't return her call and then she started texting me multiple times - basically continuing to harass me for leaving the negative review. I text her back to leave me alone and not to text me again or I report her to the police for phone harassment. She continued to text me even after I requested she stop so I will be filing a police report against her for harassment. I would advise anyone needing plumbing service to avoid this company else you might go through what I did.

Would not use D&J for power wash of brick house. They basically overpromised and undelivered I…read moreended up paying $200 more than I was originally quoted (partly my fault for miscounting the windows by 8 but mostly cause they misjudged the job after I provided photos and was clear about the job that it entails power wash and stain removal of 3 exterior faces) I hired them for a rental property so I wasn't onsite but the guys didn't know the scope of work and basically couldn't do the job they promised but did other things I didn't ask. I basically paid the $200 more cause I was too tired to argue. Lawrencia tries her best to work with you which is why not 1 star but really if you're looking for result not the right contractor for your job.

Did a great job! Will be using them again to wash my windows. On time and very professional.read more