Chris did the finish on our plumbing in our new house. Everything was ok except for a couple sink…read morefaucets that were never properly tightened. Now they're very loose. I contacted Chris and told him the issue and he said he'd be by in the next week to fix them. That was over two months ago and now Chris isn't returning calls or showing up. Pretty lousy way to run a business

Chris did an excellent job for me. He was timely, a good communicator, and very fair pricing. I…read morewill definitely use him again!

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!

Arrived early! Was professional, courteous and friendly. Explained the problem…read more Drain is now open! Worth the expense. Bradley was awesome!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

They responded quickly asking for my contact number, which I provided, however, no response, no…read morevoicemail....nothing.

Just wanted to say that Jesse and the team at Scramlin Plumbing are THE BEST! They did a replumb…read moreof my 1960 cast iron pipes and did it in one day! They also did not veer from the estimate they gave me over a month prior. I was very impressed with their professionalism and equally impressed with how polite and considerate they were while working at my home. I would 100% recommend this plumber to anyone!

Quick response and appointment scheduling…read more Compared to other quotes they were extremely reasonable for the services provided. They also did not hesitate answering my questions and explaining how things worked.