Jay was an awesome tour guide.... go check him out! he'll…read moregive the best tour ever, very informative.

We are at the ranch as I type this. We lost $62 as my son weighed 255 at the scale in the lobby but…read more290 (at 6'3") on another scale they use before putting people on horses, but after we paid. He is closer to the middle of those weights in reality. They do not give refunds so we were forced to spend that money on the ranch or lose it. We have been here before but this is the last time due to this experience. We feel like they stole $62 from us. We had two other riders who had to go without him. Also, see Kati Mentz review a month ago, so they know this is an issue and did nothing about it. The company does not operate in an ethical manner. I do not recommend. Buyer beware.

My wife and I had a great time! The staff is outstanding and they really let you rip up the trails.read more

Worst experience we have had with a activity in pigeon forge. Had a rider wreck and break her arm…read moreon our tour and the staff and tour guides had no clue what to do, even thought it was the time to laugh and make jokes when she wrecked. I called to get a refund after leaving which I got and was told all staff is first aid trained and first hand experience they are not! Do not recommend use another ATV renting place.

Doesn't make any sense. Rather drive my own vehicle. Scam alert! They even had a terrible attitude…read morewhen I asked them to justify the price. Can't do anything except drive on the road. Like a normal vehicle. Why bother?

Great experience working with this family owned business. Brandy went over and above to get us all…read morethe information we needed, and her son was great at keeping up the vehicles and telling us about each one so we could make the best decision on which to rent.

We made a great choice choosing these guys for our off road adventure. Logan was a great guide and…read morethe ride was super fun and the views were fantastic. Wish I could gate keep this place but they deserve the shout out!

If you're looking for a fun place to ride ATVs this place is NOT the place you want to go. First…read moreoff, during the safety meeting I made a lighthearted comment about how my group will "knock the socks off" of our guide and the owner replied with "Thats why I keep my gun on me." TWICE WTF?!?! (Room full of kids by the way) Then he goes on acting like he's Ricky Carmichael, boasting about how he is a better rider than everyone there (grown man btw) and how he's got trophies taller than him. Finally, we begin the ride, nothing about this "adventure" was fun, we went so slow on the quads that I rather just hiked the damn thing. They don't allow any type of riding unless you're up the guides ass going 10mph. All of the guides were not outgoing and all had very serious attitudes which killed our groups vibe. Then during the ride me and the boys decided to get cheeky and we started drifting on turns (nothing crazy) and the big girl starts freaking out and yelling at the top of her lungs. Very unprofessional OVERALL: This place is a scam. It's not an adventure and all the workers act like their shit don't stink. Highly Do not recommend unless you wanna have a bad experience. How they can reflect: You guys have such an amazing opportunity to showcase the beautiful woods of Tennessee, so why would you spend it being stuck up and strict? Life is meant about making memories with people close to you and this is something that people would come back to forever if they just chilled out a little bit and let the customers just ride! And don't tell me that it aint a racetrack, any dirt road in the south is a racetrack! Everyone knows that! Do better!

This was a BLAST!!!! We did the 90 minute guided off road excursion and had the time of our lives!…read moreGreat for adults and kids! The staff was super friendly! The view was amazing once we made it to the top! Breathtaking actually! We are so excited to do this again! Sidenote: Absolutely loved how easy it was to book online!

The ride was fun! We were suppose to start at 5. Didn't start until 6. A few things they can do…read moreto make things better : They do not provide goggles - they are for sale if you want to buy. They also don't provide a head cover to put under your helmet which is kind of gross. Have taken a lot of off road tours and goggles and head covers are always offered. Staff was friendly

My family had a wonderful experience this morning doing the Mega Zip!…read more Our guides were Alyssa, Bobby, and Sky! They had great attitudes/personalities and really enhanced the experience This place takes safety very seriously and the guides teach you how to be safe and do multiple safety checks throughout the entire experience to make sure everything goes smoothly. All of my fears were calmed by how thorough they were. And they actually have a tiny "demo" ZipLine that they have you do first- to make sure you know what to do and can handle the Mega Zip. THE "Mega Zip" ZIPLINE WAS A BLAST!!! And the views from the ZipLine, the top of the mountain, and on the way up in the bus are gorgeous. 10/10 would come back again! Very safe and very fun!

Our guides were amazing!…read more We did zip lining and used the off-road vehicles too. They also have mountain biking which looked really fun. It's a nice place to hang out for the day between your adventures. There was a taco truck there but I'm not sure what their hours are. Tacos were good!

Definitivamente yes sorprendí a mi esposo con un paseo por las montañas algo que amamos hacer y fue…read moredivertido además vimos remos y el guía Brayan genial con bien humor y canto en Cherokee recomiendo 10/10

What an adventure!!! This is a must-do if you want to add a little fun to your vacation. It's true…read moreoff roading with gorgeous views of the Smokies. The guides were very helpful and kept safety a top priority. Highly recommended!

Took my 3 sons here to do this for the very first time. OMG!!! We had the most amazing,…read moreadrenaline-boosting time! Make sure you rent one that has the Bluetooth stereo system. There is nothing better than ripping through the mud while listening to wild music. It was amazing!! 100% worth every penny!! You will receive an introductory talk about the rules and how to drive the units properly. You can purchase ponchos to help keep you dry and bandannas to keep your mouth and nose clear. Halfway through your journey, you stop on a hill to admire the beautiful land before you. I would love to do this again! Bring your camera~!

We rented an off-road vehicle from Offroad Gatlinburg yesterday expecting an actual off-road…read moreexperience. Based on their advertising, website, and what we were told when booking, we believed we'd be taking the vehicle onto mountain trails and participating in genuine off-roading. Unfortunately, that was not the case. When we arrived, the employee at the front desk immediately informed us that we needed proof of auto insurance and a credit card. While that's completely understandable, none of this was communicated to us beforehand, so we had to spend time digging through our phones and paperwork to find the information. When I explained that this requirement was not included in the information we received, he argued with me rather than simply acknowledging the oversight. Throughout the entire interaction, he acted as though we were inconveniencing him. The biggest disappointment came when we asked about the trails. We were told that we could not actually take the vehicle off-road and had to remain on public roads unless we paid extra for a guided tour. This was completely different from what we understood when booking. As locals, we drive these mountain roads regularly and can enjoy those views anytime in our own vehicle. The whole reason we rented an "off-road" vehicle was to experience off-roading. Once the employee learned that we weren't tourists, his attitude became even worse. He seemed annoyed that we were asking questions. The drive itself was beautiful because the Smoky Mountains are beautiful, but there was nothing about the experience that justified renting a specialty off-road vehicle. We could have seen the exact same sights from our personal car. To make matters worse, when we returned the vehicle and asked if there was anything else we needed to do before leaving, we were then told that we were responsible for refilling the gas tank. Again, this had never been mentioned beforehand. In fact, we were told when booking that gas was included in the rental cost. Overall, the vehicle was fine and the scenery was great, but the communication, professionalism, and customer service were extremely disappointing. If you're looking for a true off-road experience, make sure you fully understand what is and isn't included before booking. Based on our experience, I would recommend looking into other companies first.