This dog salon is owned by two people who have no business working with animals. My husband dropped…read moreoff our dogs on our first visit and the man who came out to pick our dogs up to take them back to thier "holding cell" jerked there collars so hard they came off and then he yelled at my dogs! I dont feel safe with my animals going there! Although the people who own the business are rude and unprofessional the dogs did smell good and thier nails were properly trimmed.

Wonderful people. Saw this other review and had to write something. Wayne and Katherine are the…read moremost caring people I have ever met. They have always treated my babies with love and compassion. Katherine always does an excellent job grooming and they always come home happy. Many of my friends take their dogs there too and I've never heard anything but praise. I highly recommend them. We have been going there many years and hope they never leave. Lol

best place for grooming in franklin. i genuinely can't think of a bad thing to say about their…read morework, their hospitality, really just about the store in general. if you complain of the smell, please stay in your gated community and complain from there. it's a PET store, not a donut factory. Sydney & Cody up front are very knowledgeable and sweet. Crystal is an award winning groomer, so don't miss out on a good groom based on what Appalachian folk have to say. I stand on what I believe.

First impression, disgusting place. Smelled of strong amonia from animal urine saturating the…read morefloor. Dead & living roaches noted on merchandise. Plants looked unhealthy, rotting & dying. Fish looked fair; algae growing in all the tanks. Birds, hedgehog, Guinea pig were precious. Staff were well-educated and nice. Noticed dogs being groomed (they were neat and pretty). Did not purchase anything.

Have been looking to adopt a kitty for some time and all I can say is I was blown away by how…read moreamazing this place is. The amount of love and time and effort that has been put into it is obvious. It is truly a cat haven, with staff that cares about them. The manager there was incredibly kind and knowledgeable, and took us throughout the whole sanctuary. The cats were relaxed and happy, and we were able to get a sense of each cat's true personality. Please, if you're looking for a kitty, this is the place to go!

FUR is an outstanding facility for cats who need a break--and lots of love and care. This is where…read moreyou want a cat to be when their world gets turned upside down. Bravo!

I have known Beth for decades,, and I have known her to be very kind, and a very honest person…read more However, she has no tolerance for people who mistreat animals and is one of the biggest animal lovers that I have ever met. If your pet ever ends up in her hands,, you don't have to worry about it being taken care of.. She has made her facility into a pet paradise and she will always put her critters first.. Amazing facility,, and she really does go above and beyond for this community and the critters that come with it.. Thank you to all the wonderful people at Paws,, who do so much!!

I have a bernadoodle, who is 2, last year when we moved here Chloe needed her heart worm medicine…read morefor the next 6 months. They all were very caring and calm. They gave Chloe a relaxing petting and talked smoothly calm with her. She was not afraid or nervous at all. I highly recommend this business for our 4 legged fur baby.

Had a bleeding and cut dog and was told they didn't have time. These people are losers. Dont waste…read moreyour time.

We have now used Loretta's Paws and Claws a couple of times for our 6 month toy poodle. They do a…read moresuperior grooming job. It is also a very nice environment. We are very happy to have found Loretta's. Thank you.

The BEST groomer ever! Very kind to my dog, and all of us! Very caring, professional, and very…read moreaccommodating! My dog has a heart murmur, and she suffer from anxiety but as soon as Loretta got her, my dog relaxed immediately. The whole team are absolutely wonderful! Thank you to you all and I can't wait to bring my dog again and again in your gentle hands! Too bad that we do not have you in Florida! You all re the best of the best! Please, continue to work this way! sincerely, the owners of canine Kelly (: P.S.: We are super happy to find you and your team! Bravo! Our experience with you all were EXCELLENT!

Dr. Kern and the staff at Balsam Animal Hospital are wonderful! Dr. Kern listens to our concerns…read moreand provides thorough explanations on treatment plans. He does not over prescribe medication.

I cannot recommend Dr. Kern highly enough. I have sought veterinary care in nine different cities…read moreacross four different states and have found Dr. Kern to be the most practical, reasonable, rational, kind, and affordable vet by far. He approaches each animal as an individual and is not opposed to sharing and/or listening to the voice of pet owners when it comes to finding practical solutions to improve the health and quality of life of animals. His focus has always been finding the best solution for my cats' needs while staying within my budget. Thank you Dr Kern. Five stars.

called close to closing but they would not help my dog that was in need of emergency services. DO…read moreNOT GO HERE.

I absolutely love this place. The vet is the kindest and the staff is amazing. They know my dog is…read morepetrified and they go above and beyond to comfort her. Yesterday while getting her nails trimmed the vet himself fixed a baby ice cream cone filled with whipped cream and held it for her to eat it. I can't say enough about them.