Never had any issues, Has installed numerous wells for numerous customers. Highly recommend! Competitive pricing.

This well company drilled my well about 4 years ago. During the summer of last year, (3 years after install) I noticed that there was a LOT of water accumulating about 15 feet downhill from the well. It continued down the incline and flooded my driveway made of millings causing quite a bit of damage, so I decided to dig a French drain system. I hand-dug around the well, about a foot down I could see water bubbling out whenever the well pump cycled. Shutting off the electric, I dug down to find the metal coupling/reducer that comes out of the well column and connects to the pipe that feeds the pressure tank in the house. Turning the electric back on and running the water, I could see water shooting from this connector. A LOT of water. So it became obvious why the yard and driveway were constantly flooded into a marsh like state. Called Smyrna well and explained the situation. He said he would come out two days later in the morning. When I called after he didn't show he said that they blew a hose on their digger and he needed to fix it. Long story short, I was blown off at least six times for various reasons and he would never show up as promised, nor call to explain why he didn't show and try to reschedule. I always had to chase him and try to get him to come out. I decided to hire a plumber that came on high recommendation. He was able to determine the problem just by looking at the part with the hole and the part exiting the well it was connected to. The part coming from the well was made of brass. The connecting part with the hole was made from galvanized steel. (see photo of part with hole caused by electrolysis) He said that a very basic rule in plumbing is to not connect two pieces of dissimilar metal as they will create a condition known as electrolysis which will eventually eat through the metal and cause a leak or total failure. Seems that galvanized was cheaper, so no thought was given to the headache it would cause the homeowner later. Very little consideration given to doing the job correctly, and even less to providing any form of after support. I gave the well company owner over a month to come by and fix this issue, and he never showed nor called to let me know the status of when he could come. After a month, I got tired of waiting and called a professional. If I ever have to drill a well again, I will use a company that knows not to use dissimilar metals and will guarantee and fix the work they performed. Disappointed isn't a strong enough word for what I'm feeling about this situation. read more

Smyrna Well Service - Electrolysis on galvanized reducer part - Well Drilling Near Me

I would highly recommend this company. I was at my wits end with a house under contract and the home inspection uncovered a leaking pressure valve on the well holding tank. Odd, I had already had that fixed by a plumber. I called the plumber who suggested I call a well repair company as he didn't know what else to do. Wish he would have told me that first round! I also noticed the pump was turning on and off alot and it didn't seem normal. After reading a lot of google reviews about Smyrna Well Company, I decided to give them a call. They came out quickly, diagnosed and fixed the problem the same day. I had done my research so I had a pretty good idea what the problem was at that point. The cost was affordable, The water pressure in the house is perfect and I couldn't be happier for the buyers! Smyrna Well is busy because they are obviously good at what they do! read more

Had my well installed about four months ago and was told the pvc head could and would be cut down to 10 inches instead of the rather much taller that it is. I've made at least one call and three text messages ( all answered ) and had no response at all. read more

DO NOT CALL HIM!!!! At first he seems to be awesome then he doesn't return calls, or schedules a day then doesn't show up. The only saving grace was he did not get any money. After about a month of chasing this guy I started calling someone else then woke up to no water. Come to find out the company I called had about 6 other customers who originally called this joker in the last week. I was one of the lucky ones who did not give him any money. We offered but he said to wait until the job was done. THEN we found out that he was going to drill the well in an area it COULD NOT BE!!! DO NOT CALL THIS GUY!!!!!! DO NOT BE FOOLED BY HIM! read more

We called Smyrna Well to come out on a Saturday when we woke up to no water. Wes called us back almost immediately and said he would come check it out. Within 2 hours he was at our house and within seconds he was able to reset our well pump. To top it all off...he didn't even charge us!! When the time comes (which is in the very near future) to put in a new well system, we will for sure be calling Smyrna Well Service again!!! read more