Temple Hills, MD location should inform potential customers of their MICE INFESTATION. I would have…read morenever rented three units from them had I known ALL of my belongings would be ruined with mice dropping infestation that is visible as soon as the door is lifted. I thought I was paying for insurance through them but I wasn't. Rebecca Hernandez said she'd still allow me to file a claim. During that conversation, I made her aware of my health ailments and the dilemma of finding a service to pay to go through my units in order to get pictures for the claim. I asked more than once if someone could meet me there to PHYSICALLY SEE the unsanitary health hazard conditions my units are in. Mice droppings carry MANY diseases, which means a biohazard service is COSTLY but SROA doesn't care that they're at fault for the conditions yet me as the customer would have to pay for something THEY caused. Still going through health ailments & recovery & now financial hardship, I reached out to inform them I cannot afford my units & asked AGAIN if an adjuster can PHYSICALLY meet me there. NASTY Rebecca H. said thats not the way it works. My response, & NEITHER does PAYING y'all to have my belongings filled w/MICE DROPPINGS! My units are up for auction. My health & surgeries were unforeseen but SROA KNOWS THEY HAVE MICE! They don't give a damn, which is why I contacted the Health Dept on them. I also contacted SROA president Bob Buffet, but he had Matt Phillips contact me instead. Dan Doyle advised me to reach out to NASTY Rebecca H. & Matt Phillips, once he left the area. Matt NEVER responded to the emails I sent him & NASTY Rebeeca H. He ONLY called me today because his BOSS evidently passed my info to him. As soon as Matt said his name, I mentioned how he NEVER responded to NOT ONE EMAIL I sent him and NASTY Rebecca. But that's acceptable right. It's also acceptable I dealt with a MAKE SHIFT BROKEN DOOR on the small unit for a LONG time, until they finally decided to MAKE SHIFT FIX it!

From the owner: Looking for secure self storage in Temple Hills, Marlow Heights, or Hillcrest Heights? Storage…read moreRentals of America makes moving and storage simple with flexible month-to-month leases - perfect for home moves, business storage, or military storage near Joint Base Andrews. Our clean, affordable units are ideal if you're relocating, downsizing, or need extra space for inventory. Enjoy enhanced security features for peace of mind and customer service available seven days a week. On-site moving and packing supplies make your storage process easier and more efficient. Reserve or move in online, by phone, or in store - no long-term contracts required. Experience the SROA difference in Temple Hills and Camp Springs.

Ms Jacqueline was extremely helpful in helping me understand my options in managing my storage…read moreunit. She was professional and went above and beyond to help me resolve my issues. Big props to Ms Jacqueline

Coming here was a complete nightmare. Porche has no idea what she is doing and first tried to give…read moreme a unit with duct work going through it followed by charging me $150 instead of $50. Do NOT WASTE YOUR MONEY HERE

Got a last minute storage for my aunt in an emergency. Denia was amazing today! It's hot and she…read morewas so helpful. Definitely will be back!

It's very easy to register online, once you figure out what size of a unit you want. You get your…read moreunit and code in a flash. There are bright LED lights inside of the facility. It's remarkable nice and new and clean. Also, all of the units are indoors and temperature controlled. However, trying to find someone to talk to in the offer is a waste of precious time so do it online. I'm still patiently waiting for the credit to appear on credit card since use used my own padlock and returned theirs on Jan. 17, 2023

Definitely use Alexandria Movers! They are professional and hassle-free. They were clear with their…read morefees and we knew exactly what to expect. We were behind schedule and they helped pack our home. We received our boxes and furniture on time with nothing broken. We highly recommend using them!

Alexandria Movers were AWESOME !!! There Customer Service was Exemplary, there work ethic was Top…read moreNotch, With A sense of Humor, I could tell they were Professionals, when they exited the Truck. They were about there Business!!! You can tell they weren't there JUST for the Money..... HIGHLY RECOMMENDED !!!!

This is the second time I have to transfer my unit Cube Smart keeps going up on the rental fees, in…read morestarted at in June of last year June paying $250 a month for the large unit they went up to $300 in a few months, so I downsized to a smaller unit paying $150 a month three months later they went up to $199 a month so I just downsized again this weekend! This place is a rip off and this should be illegal! I will be looking into moving before they go up again! Ugh They don't care about customers all they care about is raising the damn rent.

The manager is the absolute worst and has a terrible attitude. She clocks in hours after she's…read moresupposed to have the main office open. We've asked her many times to change our billing date to either the beginning, middle, or end of the month, and she refuses to assist us with this. Our billing date this year was Christmas Eve (12/25/24) and she called, threatening to lock us out of our unit. We assured her we will have it paid by the first - like we have done every month for the past 2 years. The bill was paid 01/01/25 and her argument was "nobody was working that day, so there was no one here to take the lock off." She presumptively had us locked out of our unit. We arrived at 1030 on 01/02/25 and she still wasn't on site. When we confronted her about this issue, she was rude, petty & and argumentative. Then she took 20 minutes to walk down and unlock our unit. Next time, I'm bringing bolt counters and leaving the cut lock right on her desk.

Candy made the entire process/experience quite pleasurable. She was prompt, attentive, and…read moreaccommodating to requested services. She is the reason I will continue to utilize U-Store for my storage needs while here in the DMW.

The people who work here as well as the management is unprofessional. You sign a contact yet they…read moreraise your rate constantly. Forget requesting a bill due date change, they won't honor it no matter how long you've been with them...smh. Management is nom existence.

Very easy to reserve a unit online! We reserved a few days in advance and they sent us the unit…read morenumber and entry code. If you have the app, you can enter the gate through it, which made getting in and out super easy. They left the lock and insurance waiting inside the unit so we could easily get to unloading our stuff quickly! the drive up access is really incredible. This public storage took a lot of stress out of moving!!

My initial contact with customer service was great! I described what I wanted and was set up with…read moremy storage unit immediately. The problem came when I went to load my unit for the first time. It was very difficult to find it, and the property manager was nowhere to be found even though the WeAre Open sign was on. By the time I did find it, I had 15 minutes to get my uhaul truck back next door. I ended up having to unload the truck and leave my things in the hallway with 5 minutes left to get the truck back. As soon as I turned it in, it starts to pour down raining as I walked back to my unit. In the end, I loaded my unit but the Property Manager never showed.

I have had my items at this storage unit for over a year and a half…read more When it was time for me to go Jazmine helped me she was one of the most kind hearted people I have ever met she and the other females at this location will go above and beyond to help. When I moved out I didn't have any mice dropping nor have I even seen any bugs, my floor was always quiet I never had to complain. I will always come back to this location if I even need storage.

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

Gotta leave a huge shoutout for Johanna for her incredible hospitality and assistance. I was weary…read moreabout choosing a place that closed a bit early but the way she treated us sealed the deal. Great place.

Prices increase every 3-4 months. A 5x5 storage unit started at $70 and in less than a year was…read more$130. They have no elevators & offer no carts to carry your belongings on. It's only stairs for the units that aren't on the ground level.