Twice now, I've accompanied an elderly friend to this location to ship boxes to her home in…read moreCalifornia. On both occasions, staff insisted that the box she was using was "not allowed," despite the fact that this was completely incorrect. The second time, I was present and challenged them directly. As soon as I did, they immediately backed down and changed their explanation, which made it clear that the issue wasn't policy but pressure. This feels like an attempt to take advantage of customers, particularly elderly ones, by pushing unnecessary repacking or purchases. Customer service was surly and dismissive throughout. I won't be using this store again and would strongly caution others to be very careful here.

Paid 40 dollars to ship something from DC to Richmond Va. Wasn't delivered on the promise date,…read morewas told that because it was a PO Box it was shipping through the post office. Had that been explained to me prior, I would have just shipped through the post office and not paid UPs any expedited fees. Makes no sense, then I called in and was on hold for 46 mins and still had to end up coming to the store. Definitely highly annoyed

Temple Hills, MD location should inform potential customers of their MICE INFESTATION. I would have…read morenever rented three units from them had I known ALL of my belongings would be ruined with mice dropping infestation that is visible as soon as the door is lifted. I thought I was paying for insurance through them but I wasn't. Rebecca Hernandez said she'd still allow me to file a claim. During that conversation, I made her aware of my health ailments and the dilemma of finding a service to pay to go through my units in order to get pictures for the claim. I asked more than once if someone could meet me there to PHYSICALLY SEE the unsanitary health hazard conditions my units are in. Mice droppings carry MANY diseases, which means a biohazard service is COSTLY but SROA doesn't care that they're at fault for the conditions yet me as the customer would have to pay for something THEY caused. Still going through health ailments & recovery & now financial hardship, I reached out to inform them I cannot afford my units & asked AGAIN if an adjuster can PHYSICALLY meet me there. NASTY Rebecca H. said thats not the way it works. My response, & NEITHER does PAYING y'all to have my belongings filled w/MICE DROPPINGS! My units are up for auction. My health & surgeries were unforeseen but SROA KNOWS THEY HAVE MICE! They don't give a damn, which is why I contacted the Health Dept on them. I also contacted SROA president Bob Buffet, but he had Matt Phillips contact me instead. Dan Doyle advised me to reach out to NASTY Rebecca H. & Matt Phillips, once he left the area. Matt NEVER responded to the emails I sent him & NASTY Rebeeca H. He ONLY called me today because his BOSS evidently passed my info to him. As soon as Matt said his name, I mentioned how he NEVER responded to NOT ONE EMAIL I sent him and NASTY Rebecca. But that's acceptable right. It's also acceptable I dealt with a MAKE SHIFT BROKEN DOOR on the small unit for a LONG time, until they finally decided to MAKE SHIFT FIX it!

From the owner: Looking for secure self storage in Temple Hills, Marlow Heights, or Hillcrest Heights? Storage…read moreRentals of America makes moving and storage simple with flexible month-to-month leases - perfect for home moves, business storage, or military storage near Joint Base Andrews. Our clean, affordable units are ideal if you're relocating, downsizing, or need extra space for inventory. Enjoy enhanced security features for peace of mind and customer service available seven days a week. On-site moving and packing supplies make your storage process easier and more efficient. Reserve or move in online, by phone, or in store - no long-term contracts required. Experience the SROA difference in Temple Hills and Camp Springs.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

DO NOT ALLOW THESE PEOPLE TO TOUCH YOUR BELONGINGS…read more Everything was crushed and scuffed. Stored in husky plastic boxes that arrived crumpled with holes in them . Everyone speaks in grunts and they don't return calls when they say they will. I would not hire these people to haul a box of rocks

The worst company I have ever dealt with. Rude, showed up unprepared to pack up my daughter's stuff…read moreto move from Atlanta to Wisconsin. Took me almost 2 months to get a partial refund! Do not use them! If I could rate zero for a start I would! The two guys had no idea where they were going with my daughter's things. Ridiculous!

Moving Syndicate is incredible!…read more I could end the review there but a I'll give a few examples. pricing- is reasonable with no hidden fees. You can pay via credit card or Venmo. It's pretty convenient. Timing- they are punctual, even called a few minutes before they arrived to make me aware. They worked from the moment they walked into the door to once the last box was dropped. Covid- all three of the gentleman were wearing masks and conscious of social distancing. service- Ziggy, Dandre and Micheal were a trifecta, they are personable, hard working, and very careful. They each introduced themselves by name, we did a walk through, I explained a few things and they started. They even stopped to ask questions when they were unclear of anything. MS have such a great rhythm with each other and flow of what to move when. (I didn't get it, but I didn't need to.) I also appreciate how carefully they wrapped items, supported each other on the heavier or more difficult items, and kept going for hours. We built a great rapport while they were moving and I would absolutely use them again. (Don't forget to tip!) My sister and friend both uses MS so I did too and I'm so happy I did. I'll be spreading the word to let others know about their incredible service, punctuality, and pricing. And, I believe it's black owned and I am happy to support a local and black!

Jaleel's men are serious about my move, which is important to me because I want to hire the right…read morecompany without spending a ton. Most of all I want to recommend the value I got how it made our lives easier for my family. Thanks Moving Syndicate!

Professional service, kind individuals, efficient and timely service. Would recommend this business…read moreto anyone who appreciates their things being handled with quality and care!

Absolutely the worst service one could expect. It will take me two moves to move out of my…read moretwo-bedroom condo because they did not move the contents to the truck during the four hour reservation of the loading dock. I scheduled a second move with them, taking a 3-hour slot on the loading dock, and they just called to inform me they will be an hour late. I now have 2 hours for them to complete what they did not do the first time. Of course, they charged me full price both times. I highly recommend you look past this company and find a professional mover. I need to repeat, they are absolutely the worst! As an addendum - after arriving late, they decided to make a stop in between locations. On our 7-8 mile move they arrived 1 hour after us - we left at the SAME time. They indicated they got stuck in traffic - whereas somehow we did not.. They of course charged us for this hour.