My husband and I have taken Landline shuttles for months since we moved here. I thought highly of…read morethem. Then, this morning when I brought my husband to his scheduled shuttle at 5:20am, we got a text cancelling the shuttle. No explanation, nothing. Just "Sorry, we'll schedule you for a later shuttle if you want." REALLY? At 5:00 am? People don't get on a 5:20 shuttle because they want to. They choose that time do they can get to their flight on time! Totally unacceptable. Luckily, the Groome shuttle was still there and the stranded passengers were able to get on that. Please tell me how we are ever supposed to trust this service to use it again? An absolute disgrace. They offered me a "discount" on a future booking. But each stranded passenger deserves a personal explanation.

I had a great first-time experience with LandLine shuttle taking me from the Fort Collins/Loveland…read more(FNL) airport parking lot to the United Airlines terminals at Denver International Airport (DEN). Booking the seat was easy on the Landline.com site. United, at least, adds the shuttle fee and then tacks on a service charge for the courtesy, while and I noticed it was cheaper and quite easy to do that for myself through the Landline.com site. The driver arrived bright and early on Monday morning and the ride to DEN through Morning Rush traffic on the southbound I-25 was so uneventful (at least for me, as a passenger) that I dozed through most of it. The return trip was a little more tricky. I happened to arrive quite early from my return flight and the driver for the northbound shuttle from DEN to Fort Collins noted that traffic was getting heavy (after all, it was Friday afternoon around rush hour) and the 4:15pm shuttle was probably going to be late. On the other hand, it looked like the LandLine managers planned well for that because the bus that arrived at 5:00pm was a huge Greyhound-style tourbus with luxury furnishings. Instead of the 20-seat long van that had gotten me to DEN, the return trip was on a tour-bus that accomodated at least twice that many people. Not only did the driver check in all of us who had been waiting since 4:15pm, but he also checked in the next group of passengers who had booked LandLine's 5:15pm trip. Again, the ride along the I-25 was uneventful. I only glanced up from the movie on my tablet a couple times, but it was surprising to see (each time) that the bus was not using the HOV/Express lanes. I don't know if the driver couldn't get over there, or if we just didn't happen to be in an express lane when I was looking up. I arrived at FNL an hour later than expected but I was unscathed and well rested -- and that was the point. Well done, guys! I'll do the same bookings next year!

They are very prompt, eager to serve and very responsive. They have provided info I needed for a…read moreproject within seconds! Definitely a very reliable service.

Great communication, efficient, professional and took care of our office staff for an off-site…read morepicnic, thank you!

Robert notified me of his arrival a few minutes ahead of schedule…read more This was a very early run to the airport. He was professional and kind. His vehicle is well maintained and immaculate. I will sleep easily in the future knowing I can schedule early morning calls to the airport while in Cheyenne with this company.

Scheduled months in advance for ride to Cheyenne Airport, followed up with confirmation 2 weeks…read morebefore Scheduled service, was confirmed. Driver never showed up after 20 minutes, called number, left answer with no return call. Ended up driving ourselves to airport.

punctual pickup/dropoff were key to my getting to DIA as scheduled. The bus is comfortable with…read moreplenty of seats. The free parking is nice too.

By FAR the worst customer service I've ever been given. I paid extra for the "refundable" shuttle…read moreand when I tried to cancel because my flight changed, they refused to refund me and were extremely rude on the phone.

Richard was awesome! The end!…read more Just kidding, we had a great experience with Richard, the communication was amazing, he let us know that the traffic was bad and that he was running a little late which was perfectly fine as our flight had been delayed. He was very professional and drove cautiously! The vehicle was very nice and roomy and he had cold water for us to drink. He made small talk at the beginning but then just proceeded to get us to our destination with care. Would definitely recommend and will use again to get us to and from the airport!

so so sad, Richard was our favorite and what we thought reliable transportation to the airport but…read morelast week left us high and dry. Evidently he is out of business but let none of his clients, or maybe just us, know. if we hadn't been checking, wondering, left in the dark, but lucky enough to have a back up plan, we would have been in a terrible spot. Sad to see him go but my goodness be kind enough to let your passengers know!

You're not going to find an easier way to get up to estes Park from DIA. We used them during our…read moreentire trip and they were courteous, on time and helped us make the best of our trip. If you aren't going to rent a car (we were staying with family), they're a great resource to get you to and from the airport and to get you safely around town. Will definitely use them again!

We were referred to Colorado Canyon Connections by our wedding coordinator, and I am so glad we…read morewere! I don't know what we would have done without them. Colorado Connections is a great, flexible partner to work with for transportation for your wedding weekend. They hire out fleets of vehicles to help your guests get to and from certain places, and they will work with you in a variety of capacities to accommodate your needs. We hired their services to bring the bridal & grooms party from our lodging to the chapel where we had our ceremony. Then, we had a number of their fleet vehicles available after our reception to take guests either to the after party in town or back to their lodging. We hosted the cost; and they were so reasonable and easy to work with. For any of your ad hoc or odd transportation needs, I highly recommend giving them a call. Our guests really appreciated their services, as did we!

I would recommend booking your airport shuttle trip with this company. They have great…read morecommunication, they are on time and prices are reasonable.

Out of business. They do not operate anymore so sad to hear. The challenge of a new service is that…read moremost won't survive

Unfortunately, our Steamboat Express shuttle did not pick us up from the hotel to take us to the…read moreairport. Tried to get an Uber, but there were no drivers available. Thankfully, the hotel highly recommended First Option and they were able to pick us up in about 15 minutes. It was nice being able to speak with someone right away and kept in communication with the car's status. Our driver was really kind and got us to our destination safely.

From the owner: First Option Ride Service offers private ground transportation services to/from Yampa Valley Hayden…read moreAirport and to/from Steamboat Springs. On time, every time!

On time with a more than fair price. I will always choose this service first. Cheyenne residents…read moreand visitors are fortunate to have this business in the city.

Requested a ride to my clinical! He is a perfect gentleman! Smooth ride! Great conversation, great…read moreprices! I will be using again !

Awesome people but need to update online to current hours cause when I call there is no answerread more

This company is NOT 24/7, but more like "if they feel like it". A driver took my elderly father and…read morehis brother to a restaurant from their hotel, then never returned their call for a pickup. They were stranded in the freezing cold at 10p far away from their hotel and had to walk to a safe ride location, which thank god was able to take them back. I have no idea what they would have done if there was not safe ride. They are traveling through and don't know anything or anyone in that area. It was ENTIRELY unprofessional put them in a dangerous situation.