I heavily rely on reviews before trying new places and therefore needed to give my feedback to…read moresomeone else who may do the same. I really enjoyed my hydrofacial given by Kendra! She was so so knowledgeable about products, gave me step by step instructions on what she was doing throughout the facial, and offered a very inviting, calm, enjoyable space to receive the service! My skin looked like a glazed donut by the time she was done and I haven't had any breakouts or reactions to the products they used. (Which sometimes will occur.) I feel it's worth the money and when I'm back in town intend on booking another facial there! They have a plethora of services offered as well so it could be your one stop shop for all things self care related. They do sell products but they're not pushing them down your throat like some salons can do. I'd recommend to friends and family looking for a high quality spa.

The location manager responded to my review saying there was not an "online store". I found this…read morelocation online, and when I called I was required to prepay the appointment in order to secure a facial. I purchased a package, however as mentioned in my review the "facial" was simply a slathering of cream over and over and it felt terrible. It was an expensive and disappointing experience. On top of that I had to listen to the sales pitch on their product line which was not a suitable product. Their products are greasy.

Brittany truly cares and is well prepared and an expert in her field. My services were provided by…read moreBritany, the Owner, who was truly patient as i had to plug in my payment information into the parkmobile app. I had called ahead for a last minute appt; gave me excellent directions, explained the Sugaring process and had a room ready when i arrived. Shop could not be any cuter and professionally appropriate. I would recommend 10 out of 10! Caring, Professional, Respectful, Kind, Knowledgeable, Patient, Genuine along with a great price point! Go see Brittany at Sugar Coated across from the Emporium on Gay Street near the bridge and you will not be disappointed.

EDITED: removed two stars. When I got into my swimming suit on my first day of vacation (48 hours…read moreafter the sugaring) I realized there were TONS of spots of hair on my upper legs. If I was not on a cruise ship where it was hard to get shave gel and razors I would have probably just shaved. I don't know if it is because they are more fine hairs on my upper legs, but there were giant patches of hair missed. I have never had this happen in my standard waxing experiences. I was shocked how much hair was left on my upper legs (baby fine hair) and over both knees. If this is a difference in sugaring versus waxing I will definitely have to stick with waxing as it looked like I had no hair removal done at all in big patches. Sooo bummed. ---- Original review: Overall a good experience. They were friendly and helpful making my appointments and the facility is clean. They're also easy to find. I had a number of services head to toe so they split my time between two estheticians. The first one was good but I felt like she talked almost too much. It felt forced and I am sure she was just trying to distract me but I just kinda wish I'd have been able to lay there quietly. I had asked to leave a strip of hair and she did but it was lop-sided and looked funny. I didn't realize it until I got home and ended up having to just shave the small area. The second girl was very friendly but was better and reading me and didn't push conversations. When it slowed down she let me sit quietly. She did a very good job and was even willing to clean up a few missed hairs by the first woman. I'm not sure I think sugaring is less painful than watching (which is what I'd heard and was why I tried it) but overall it was a good experience. If I went back I'd ask for the 2nd girl to do my whole service. Her name was Megan but she joked that they should call her "Emily" because there's 3 Megans that work there.

I had a manicure and Pedicure! The quality of the work on my nails by Anthony was top notch! He…read moredid an Easter theme similar to French Nails except each tip was a different color...pink, yellow, blue, and purple...my family and friends absolutely praised the quality! My Pedicure was great.. all who work at Beauty Nails Bar are kind and friendly!

I've given this place a few tries and overall I'm left disappointed every time. I feel like I never…read morewalk out with my nails properly executed without the manicurist trying to talk me into something else or telling me it's the fault of my nails for not being able to do a certain design. Nothing is getting properly sanitized which is not what you want when implements are touching your bare skin. The manicurist got me freezing cold water to soak my cuticles in. She was getting annoyed with any request I would make that's different than just one color.

Lox is great for the guys too! If you want to have your beard look the best go to Lox! Brynn is…read moreawesome, I get my beard trimmed by her every two weeks. The atmosphere is very chill and you get to see art from local artists with a different artist featured each month. Thanks for the great service. :)

What a terrific experience I had at Lox Salon. I am new to the Knoxville area. My husband saw…read moreother positive Lox reviews and while it was along way to drive from Loudon, TN. I never know what to tell a stylist I want. Brynn was so patient and kind as well as knowledgeable about what she believed could be done with my hair. I will plan to make the trip again, not only a cut again but also for highlights as well. Thanks Brynn!

The hair stylist (Teresa) clearly doesn't know how to follow clear directions on what a customer…read moreasks for when it comes to a hairstyle. I clearly stated that I only wants a trim and long layers throughout the back. But instead, I left there with 3+" cut off the length and a choppy looking hair cut with the layers not even blending in with the rest of my hair! When I requested my $24 back, she got rude and told me that "it's again company policy to give refunds." Seriously? Whenever a hair dresser hacks up your hair then it's only good business practice to give the customer a full refund. Especially when they have a notice posted at the register stating...' HAIRCUT AND CHEMICAL SERVICE GUARANTEE 3 DAYS WITH THE SAME STYLIST"!!!!!!!! I wouldn't suggest anyone waste your hard earned money at this place! Do yourself a favor and just go to a more professional and reputable salon!

I normally don't write reviews but I had to review this place. I hate seeing John W's review every…read moretime I look up their phone number because this is no longer an accurate reflection of this salon. They have a new manager since his review and she has really turned this place around. Lynn is an EXCELLENT manager as well as stylist. I'm a bit of a hair snob so I don't say things like that lightly. Brandy is also an excellent stylist and when Lynn isn't available i will use her, and i always like what she does. I can't remember the other stylists name, but she is good as well. I think if you give them a try you will like them. I can definitely recommend this salon.

I requested service around 4pm. They are there until 6pm and they did not call or text me back…read more Unless you have time to go in to their salon, I wouldn't trust waiting on them to call back.

Requested an appointment, called and sent emails. No one ever called me back. When I did finally…read moretalk to someone, I was told to send pictures, which I did and still never heard back. Can't believe how bad the service was. Wasn't worth the effort, but worked out because I found a great salon in Farragut!

Old City Med Spa is one of Knoxville's gems! I've been coming here for a couple of years for waxing…read moreand recently started getting facials, and every experience has been amazing. The team is knowledgeable, welcoming, and always takes the time to answer my questions. As someone with acne-prone, sensitive skin, I really appreciate how understanding and attentive they are, especially Taylor. I see Taylor for both waxing and facials, and I recommend her to everyone! She's personable, knowledgeable, and always leaves me feeling more confident than when I walked in.

Emily Langford is hands down the best aesthetician in the Southeast. My first appointment with her…read morewas about three years ago when she was offering a discount for a sugaring session. At the time, I was getting my brows threaded, however after my easy, painless sugaring appointment I figured I'd book an appointment for my brows as well. Since that day, I've been hooked. I see Emily about every 2-3 weeks to get my brows done. There's been a few occasions that I've been in a bind and I've had to see another aesthetician and their work doesn't measure up to what Emily can do. My brows are always even and have the perfect arch to them. She doesn't leave a single stray hair. Her brow waxing skills are a work of art to say the least. She will ensure that you leave Old City Medspa looking AMAZING! On top of her phenomenal aesthetician abilities, she's the sweetest, most down to earth human. She's easy to talk to during your appointment and she plays great music. She continuously checks on you to make sure you're comfortable, not in pain, ensures the wax isn't too hot, etc. Emily does so much more than just waxing brows. She's a sugaring queen to say the least! It would definitely be worth your time to book an appointment with her at Old City Medspa! Additionally, Old City Medspa has such an awesome atmosphere. They're located in one of the older buildings downtown. The spa has so much offer all their clients! Inside is so quiet and calming - a great place to book an appointment and just relax. Follow this lady on insta to keep up with all of her awesome posts! Emilyatoldcitymedspa