Been renting here for several years. The staff led by Laura is very kind, considerate and communicative. I like how the facilities are climate controlled. The hours for access are reasonable and convenient. I am very fortunate that this Storage facility is close to my home and so well run! read more

Upfront: I have been utilizing this storage company on and off, for years now. This review is to allow a small window into the truly exceptional staff that have saved my neck more than once. Last December, neigh on about a year ago, we were moving the Christmas decorations either into or out of, I cannot recall which it was, honestly. Needing a bit of motivation, for the return trip to the car, I reached into the upper breast pocket of my vest I was wearing at the time. Now, when this specific action occurred, I was just about to enter the elevator from the second floor, to ride to the first, thus ending this particular 'run'. As I did so, I fumbled my left earbud, and as luck would have it, the trajectory hurtled the tiny projectile straight into the crack between the elevator carriage, and the concrete shaft which houses the elevator mechanics and cables. Just like that....POOF. Gone. I checked Reddit; folks with the same issue all said "Give up now", or "...it's gone, Sir, you HAVE to let it go." Or so I thought. Realizing that I was devoid of money to replace a $250 set of Apple Earbuds, I called their office the very next day, hoping for some sort of Christmas Miracle. And let me tell you, Laura, the Holiday Earbud-saving Angel sent from above, delivered just that. She was entirely empathetic, listening to a grown man whimper over his lost toy. She sprang into action, checking the schedule for the next elevator servicing date. Despite having been recently serviced by the tech, she somehow arranged to get the Elevator mech back onsite, into the darkness of the void...far below the extremely heavy and seemingly unmoveable stealer of my tiny, happiness-enducing sound producers. All for a quick pluck of my now oddly-soiled earbud. (I don't know what was down there, and I'm not asking.) Laura came in for the win. From loss, to panic, to mobilization of her business network, all to save a clumsy dad a few bucks around the holidays. Cannot thank her enough. This is the team worth supporting. read more

SoCal Self Storage - Only one remained.... - Self Storage Near Me - Rancho Santa Margarita, California

See all

Over the years I have used many self storage facilities. Laura and So Cal Storage in Southern California Rancho santa Margarita. Is by far the best storage facility I have ever used. Laura is an ace with customer service response promptly and efficiently with kindness and respect. I would highly recommend Laura and So Cal Storage in Rancho Santa Margarita to anyone? read more

I used SoCal self storage in RSM for three months - I just moved out last Saturday. My experience was easy and friction-less, from signing up with Laura, to signing out with George - both very helpful and knowledgeable about how to handle just about everything I needed to. Last but not least, the facility is clean and well lit. Access is easy and secure. I 100% recommend them :) read more

I've had such a great experience here! The facility is clean, secure, and easy to access. A special thank you to Laura--she was so kind and helpful throughout the process. She took the time to answer all of my questions and made everything smooth and stress-free. It's clear that customer service is a priority here, and it really shows. Highly recommend this storage facility to anyone looking for a reliable and well-run place! read more

Easy sign up, flexible month to month contract at the listed prices. Facility is clean and units are in good condition. Security is good

Used the unit for a little over a year and had no complaints! Every time I went it was well lit, clean, and the tenants as well as the staff were all super nice! Laura was always helpful and very pleasant to deal with. Although I'd have loved it to be open a little later, but 6am to 8pm is doable forsure! read more

SoCal Self Storage - Self Storage Near Me - Rancho Santa Margarita, California

I needed to switch to a bigger storage unit, staff promptly accommodated my request, was very helpful and friendly. Thank you SoCal storage for your great service. read more

This was my first experience utilizing a storage facility and Laura was very patient answering all of my questions and walking me through my options. She was also proactive in notifying me when a smaller unit was available. read more

I've been renting a unit at this location for nearly 4 years and have never had a negative experience. The manager (Laura) is always pleasant and responsive when a need arises. I would definitely recommend this facility to anyone looking for a self-storage unit...and great service! read more

We have used this facility for years. Always clean, easy to get around, temperature controlled. ALWAYS a familiar, smiling, helpful manager, Laura Kyrk. Thank you for proving every service we need read more

Great experience using SoCal Self Storage! The facility is spotless, very safe and secure. The storage units are very easy to access, and there are easy to use carts available to transport your belongings to and from your vehicle. Several months ago, the friendly Manager Laura Kyrk, answered all of our questions when we were considering which storage company to use. Laura was very helpful in arranging our storage units together, and with other special requests. My husband and I highly recommend SoCal storage to family, friends and anyone else looking to store their belongings, or motorhome. read more

This storage facility is great! Definitely feels independently owned, which I like. Laura and George were super helpful. These is even the use of a fairly good size moving truck to help move into the storage unit for no cost other than filling up the tank. We had moved out of our unit and the next day I flew across the country for a business trip and realized I never called to let them know we had moved out and my credit card was charged. I went down and spoke with Laura and explained what had happened and she very graciously credited back my card. If storage needs arise again we will definitely use SoCal Self Storage. read more

This is my second time getting a storage unit with this company and it was an easy decision to come back when we needed another one. Laura made the process seamless, was warm and inviting as we had a great conversation during the sign up process. When they aren't fully booked(!), they have various different size units available. The units are clean and your items will be safely stored here. Highly recommend. read more

Laura was extremely kind, understanding, and friendly while helping me choose a storage unit. I was unsure what size I wanted and even though they looked almost identical, Laura took the time to patiently show me both units I was considering and also showed me where they were on a map in comparison to the entrances. I appreciated this very much since I factor these into my decision. The sign-up process was very easy! No papers which was the best part! (Aside from the map). The only minor hiccup was the confirmation email which, after calling Laura, was resolved within seconds! She is consistently a pleasure to talk to, very helpful, and always courteous. This location is extremely convenient for me and the prices were much more reasonable that the storage facility I was at before this one. I love that this facility has climate controlled units, indoor restrooms for customers to use, and decent access hours! This place is truly a gem & Laura is fantastic! (: I couldn't be happier with my experience at this storage facility. If I could give Laura more than 5 stars, I would!!!! Thanks Laura for your continuous help, support, & excellent customer service. (: read more

This is a very well run facility! Clean units, hand trucks available to move your boxes, we'll let and air conditioned units make for a safe and efficient place to store your excess possessions. It was nice having a lo cation right in town too. read more

Great place if you need storage. The staff is so nice and it's easy to get in and around. Even if you have a second floor unit.

This is the cleanest self storage I have ever had I feel very safe. Tons of Security and the people at the front desk make a very easy transaction every time! read more

SoCal Self Storage - Personal storage - Self Storage Near Me - Rancho Santa Margarita, California

I have used this storage facility for over 15 years. I was able to score one of the hard to get RV spaces and have also rented small and large storage units inside. The Manager-Laura is amazing. She always takes the time to make sure everything is addressed and is always a pleasure to work with. I've never had any issues with the facility as far a security or anything else. Highly recommended and Laura gives it that personal touch by having someone who cares and isn't just going thru the motions. I recently escape SoCal for AZ which is the only reason I won't be renting there anymore. Lucky for you, storage space just opened up! Thank you, Laura for all your years of kindness and professionalism. read more

Booking and paying for the space was a breeze thanks to Laura! Facilities area and space is both clean and safe, lights were through motion sensors. Dolly was always available and people were generally well-mannered & friendly (If you meet anyone at all). read more

Everyone at So Cal Storage was so helpful. They have everything you need. Laura was great and made sure we were all set up. The storage unit was clean and well kept. Very nice facility and well taken care of. read more

Wonderfully accommodating and incredible customer service. Previous storage space wasn't working out. Found SoCal Self Storage online and was immediately placed in a properly priced unit. Additionally, Laura was able to provide a complimentary moving truck for the day. Was able to transfer everything to SoCal in the same day without any overlap, saving me a ton. Highly recommend this place! Organized, clean, and tucked away. Thankful to have found them. read more

An awesome facility! Pricing and location are great. Units are clean, well lit, and feel safe. Zero issues getting in and out of the gates using my own personalized code. Getting my storage unit opened and moving in was an absolute breeze. Laura was kind, helpful and just an absolute pleasure to work with. I came in 30 minutes before closing and she got me all set up and taken care of. Couldn't be happier with my experience so far! read more

We were with them for 20+ years. Always clean facilities. Friendly customer service. Good communication. Never an issue. Highly recommend. read more

If you're looking for storage, this is the ideal spot. The staff is super friendly, and getting around the facility is a breeze, even if your unit is on the second floor. The entire place is immaculate, and carts are always available on every level. Laura is an incredible asset to the team--she's responsive, helpful, and a true pleasure to work with. Plus, the use of the free moving truck was amazing! read more

Great self storage building. Laura is great. Clean, safe, secure. No issues in the last two years of having a unit here.

Easy check in and great facilities. Laura was amazing and helpful. Great customer service! Everything is super clean and easily accessible. Feels safe and secure. Excited to have found this place! read more

I have been renting from so Cal Self storage since 2016. The property is well cared for. Laura is very responsive and very professional no matter what the situation. Would highly recommend this property. read more

Great storage facility. Very clean and carts are always available at each level. Laura is a tremendous asset to the facility and a pleasure to work with! Very responsive and helpful. read more

This is my second time renting a unit. Great experience and value. They always have deals via their website. Additionally, you can use the company moving truck to move your stuff in. I believe that cost is included in your move in. Laura, the manager, is very friendly and helpful. read more

Overall experience using So Cal Storage in RSM was excellent. The facility manager (Laura Kirk) went above and bound from the first time we opened our account until we needed some help closing things out. I would definitely recommend using So Cal Storage for all of your needs. read more

I have used this storage facility several times now. Laura is amazing! She is professional, thorough, and understood exactly what type of unit I needed to rent. I would highly recommend SoCal Self Storage! read more

First off - you are greeted by an AMAZING employee. Laura is remarkable! She took time to ask me questions, get to know my situation and recommended against a bigger unit, which means she didn't try to upsell me. She was incredibly professional and made sure I got settled in to my 5x15! We are relegating our garage of junk so we can use it for the kids and Laura did nothing but make the entire experience awesome. The facility is clean - safe, inside! So no rain, no issues with the elements. Security is tight, the other tenants seemed nice as well - 5 stars!! read more

Been using this facility for about 5 years and have had situations where help and Laura has always been there for me and more with excellent service with a smile. Wonderful storage facility that I recommend highly. Thank you for everything time and time again! read more

SoCal Storage is a great place to store additional items for personal and business needs. Thank you Laura for your help setting up my space. I so appreciate the use of the truck when I need to make a run. Great service, clean and easy to access. I recommend SoCal for local storage needs. read more

I've had a storage at this location for quiet a while, Laura helped me setup the space we renting and it's very convenient. They have security cameras which makes feel much safer about having our belongings at this storage facility. Also the spaces are always clean, hallways organized by street names which makes it much cooler to locate your space without getting lost thru the mazes like any other regular spot. This place will definitely keep getting my business. read more

Great facility. Wonderful options for storage. Clean, easy to get to, painless sign-up. I love the office administrator Laura. On site always, she walked me through the options, answered my questions and guided me through the sign-up process. Painless. I am so happy. I can't believe I didn't do this years ago. Thank you Laura for your great help. And thank you So Cal Storage for giving us this wonderful storage option. 10 stars! read more

From start to Finnish (I moved out of my unit today) SoCal Self Storage was awesome. Clean and safe facility and very helpful and accommodating employees. Highly recommend! read more

The customer service is amazing. I have been a customer almost 20 years! Laura has resolved any issues that have popped up and she is always helpful. I would definitely recommemd this storage facility. read more

I wanted a good place for me to put all my belongs in a storage and I found one .. Great service especially Lauraso helpful and accommodating... I would recommend this storage to anyone and so close if your a resident of RSM.. read more