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    SoCal Self Storage

    4.8 (104 reviews)
    Open 9:00 am - 5:30 pm

    Services - SoCal Self Storage

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    Reviews With Photos

    Only one remained....
    Robert J.

    Upfront: I have been utilizing this storage company on and off, for years now. This review is to allow a small window into the truly exceptional staff that have saved my neck more than once. Last December, neigh on about a year ago, we were moving the Christmas decorations either into or out of, I cannot recall which it was, honestly. Needing a bit of motivation, for the return trip to the car, I reached into the upper breast pocket of my vest I was wearing at the time. Now, when this specific action occurred, I was just about to enter the elevator from the second floor, to ride to the first, thus ending this particular 'run'. As I did so, I fumbled my left earbud, and as luck would have it, the trajectory hurtled the tiny projectile straight into the crack between the elevator carriage, and the concrete shaft which houses the elevator mechanics and cables. Just like that....POOF. Gone. I checked Reddit; folks with the same issue all said "Give up now", or "...it's gone, Sir, you HAVE to let it go." Or so I thought. Realizing that I was devoid of money to replace a $250 set of Apple Earbuds, I called their office the very next day, hoping for some sort of Christmas Miracle. And let me tell you, Laura, the Holiday Earbud-saving Angel sent from above, delivered just that. She was entirely empathetic, listening to a grown man whimper over his lost toy. She sprang into action, checking the schedule for the next elevator servicing date. Despite having been recently serviced by the tech, she somehow arranged to get the Elevator mech back onsite, into the darkness of the void...far below the extremely heavy and seemingly unmoveable stealer of my tiny, happiness-enducing sound producers. All for a quick pluck of my now oddly-soiled earbud. (I don't know what was down there, and I'm not asking.) Laura came in for the win. From loss, to panic, to mobilization of her business network, all to save a clumsy dad a few bucks around the holidays. Cannot thank her enough. This is the team worth supporting.

    Fredrick C.

    Used the unit for a little over a year and had no complaints! Every time I went it was well lit, clean, and the tenants as well as the staff were all super nice! Laura was always helpful and very pleasant to deal with. Although I'd have loved it to be open a little later, but 6am to 8pm is doable forsure!

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    3 months ago

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    6 days ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    Easy sign up, flexible month to month contract at the listed prices. Facility is clean and units are in good condition. Security is good

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    2 years ago

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    10 months ago

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    1 year ago

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    11 months ago

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    1 year ago

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    1 year ago

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    5 years ago

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    2 years ago

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    3 years ago

    Great place if you need storage. The staff is so nice and it's easy to get in and around. Even if you have a second floor unit.

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    Jared K.

    Hi Jennifer! Thank you so much for your kind words!

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great self storage building. Laura is great. Clean, safe, secure. No issues in the last two years of having a unit here.

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Jared K.

    Thank you so much Kelly! We really appreciate your kind words!

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    7 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - SoCal Self Storage

    Review Highlights - SoCal Self Storage

    I went down and spoke with Laura and explained what had happened and she very graciously credited back my card.

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    PDQ Moving & Storage - Two happy customers.  Thanks PDQ!

    PDQ Moving & Storage

    (30 reviews)

    John & Terry were AWESOME! Helped us move a piano from Irvine to Aliso Viejo w/ no issues…read more Service was Professional & prompt w/ regards to timing. The price was well within' reason. I strongly recommend PDQ Moving & Storage. Thank You!

    The Good: As movers, they're quick and efficient. They got the job done with minimal issue…read more(nothing was lost or damaged), so no complaints there. The Bad: John, the owner, is at best careless and at worst dishonest. I read the other negative reviews here, and that all seems pretty on-brand. He will bully you into accepting his shady practices. PDQ moved my stuff twice. The first time, John pressured me into signing a document saying they wouldn't be liable for anything damaged during the move. When I questioned him on this, he seemed offended that I would even ask and assured me that if he damaged anything he would pay for it out of pocket just because he would "feel bad." Then why have me sign a document? He just wanted me to take his word. I caved and signed it, and luckily nothing was damaged during the move. They moved my stuff into his buddy's storage, which he claimed would be prorated if I didn't use the whole month (it wasn't) and I could pay by credit card (I couldn't). The second time they moved my stuff, John brought an extra mover just so he could get "in and out" quicker (the rate for an additional mover was not worth the time it saved me). Then, his incorrect math overcharged me 0.5 hours (see attached photo). He was rushing me to sign the check, so I didn't bother to check his math (my bad, but still...). I didn't catch this error until I was going through old documents years later. 0.5 hours at $225/hour is... well, a lot of money. The entire experience left a poor taste in my mouth, like I had been taken advantage of. Personally, I would look for a mover with a bit more professional courtesy.

    SmartStop Self Storage - Make It Your Home storage unit

    SmartStop Self Storage

    (9 reviews)

    Beware that the prices you see online are not locked in and that they will be raised significantly…read moreafter a few months. In my case they raised my rent about 62%. This is despite new unit rentals still being listed at low "promotional" rates. This is a predatory practice and it really sours my view of the company. Staff are friendly and professional but unfortunately have repeatedly broken their promises regarding giving me a call back on an on-going inquiry.

    I would not trust this company…read more I checked out the website and saw that the pricing mentioned for a 10x10 was a "promo deal" but it did not provide details about the length or terms of the promo. Wanting more information, I called the facility directly, using the number listed on the website. The person that answered was pleasant and informative, and I had the information I wanted. No reservation or promises to rent were made or implied. A short time later, I received a call from a different person, Matthew, from a different phone number acknowledging my reservation for a 12x35 unit for $1360 a month. I called back, using the first number I called, and got the same representative as before. After explaining the situation, she advised there was no reservation in the system and claimed there must be some sort of error in the system. I took her on her word and was fine with that. The problem is, 7 hours later, I got another call from another different person, Brandon, from another different number again advising I had a reservation 12x35 unit and wanted me to visit/tour the facility. Something is very wrong with this organization. Either there's some sort of scam or bait and switch going on or the incompetence of the system is overwhelming. Either way, I certainly would not trust my property to be left with this company.

    SoCal Self Storage - selfstorage - Updated September 2026

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