A trip to the doctor is not usually the most thrilling event, especially to me whose opinion of most healthcare providers has soured recently over bad experiences, but Dr. Stephens put my mother and I at ease. Dr. Stephens' chairside manner, attentiveness and fastidious attitude provided me with great confidence in his ability, not only as an oral surgeon, but as a professional and a person. While it is not the most inexpensive thing in the world, skimping on your health is not a wise decision, trust me, I've been there. read more

First, this practice has been sold to Dr Jun and Dr Elias. I had three wisdom teeth removed five days ago by Dr Jun and it feels like someone stood on my head to yank them all out. Why is the roof of my mouth hurting? Even eating soft foods like cream of wheat or pudding is painful and an entire ordeal. My whole mouth is in pain with every spoonful of pudding I eat. I don't think I would have done this if I'd known what I know now. My teeth weren't impacted at all. But my dentist thought I wasn't getting them clean enough so she pressured me to have them removed. While everyone in the office at Pacific Coast is very nice and pleasant, these extractions certainly are not. I'm starving and I want to cry because it hurts when I eat anything at all. It even hurts to talk if I'm not on ibuprofen. read more

Dr. Stephens was recommended to me by my brother for which I am very grateful for. The Dr. is the BEST! he is kind, professional and very knowledgeable. The staff is simply amazing. read more

My mom is happy and comfortable to be a new patient of Dr. Frederick Stephens. Overall pleasant and professional clinic.

Dr. Frederick Stephens removed four of my son's impacted wisdom teeth. The front office staff was friendly and professional. The back office staff was knowledgeable and helpful. Dr. Stephens make the whole experience comfortable. All of our questions were answered in advance. Dr. Stephens called personally the evening of the surgery to make sure there were no complications. We couldn't ask for a better experience. read more

I have seen Dr. Stephens for about 15 years off and on. He has taken out a couple of teeth and placed an implant. I have always had a great experience! He really knows his stuff! I heard about him from my dentist Dr. Shimasaki. I would highly recommend him to anyone. It was a painless experience and I am going back for my second implant. Oh, my husband saw him years ago to help him with his snoring and he had a good experience as well. He is very busy so I would get your appointment scheduled right away. read more

Wow! From the time you walk in until you are done with the appointment, you are well cared for. The receptionist seem to know everyone and is greeted with personal and warm greeting and not a superficial one. And then everyone inside are professional, kind, and genuine. And top it off Dr. Jun was amazing. He took care of our son so well and the surgery was so smooth. Couldn't ask for a better doctor and staff. read more

Had a tooth removed and a bone graph put into my sinus. Other than a bit of pain the first few days, surgery was a success. They did a great job, and their bedside manner is the best in the industry. read more

Thank you to Dr.Stephens and his office staff for going above and beyond the call of duty and writing a letter of explanation for anesthesia (can you believe it?!) for me to submit to my insurance company. Thank you, thank you, thank you. As for Dr.Stephens work, I believe him to be the best in his business. Aside from my procedure going seamlessly, he also helped my 87yr. old mother. In a high anxiety setting of oral surgery, his confidence is comforting and calming. He was patient and kind with a nice sense of humor. My mother went from nervous to laughing! Neither one of us had any issues whatsoever. His assistants were well educated, knowledgeable, and very capable. In my opinion, why go anywhere else when you can go to the best? Thank you Dr.Stephens! read more

I was so lucky I was referred to Dr. Stephens. My dentist (Dr. Labriola who is also awesome!) recommended him when he noticed that my jaw pain was likely caused by my wisdom tooth in my upper right jaw. (I was born with only one.) So I rushed over for a consultation that day with Dr. Stephens and he managed to get me in the next morning to have it removed! I was a little freaked out so we did the sedation option for the anesthesia. It apparently only took 10 minutes, I felt nothing, and was in and out in less than an hour. Dr. Stephens is very competent and puts you at ease. Who knew surgery could be so no big deal? Anyway, I highly highly recommend him if you need your wisdom teeth out. His staff is also great. Very friendly and attentive. I was so lucky to find him! read more

I came here out of the blue to have an extraction done. Dr Hill and the rest of the staff was very friendly, comfortable and made things as easy as possible. read more

Dr Stephens is FANTASTIC. He placed implants on my top jaw and I can now eat again. Friendly staff and my life has been transformed for the last 5 years. read more

I wanted to review before the end of the year. I had a crown that cracked & needed removing. Staff was very friendly & knowledgable about what my insurance coverd & didn't cover. That being said, I opted not to get an implant at the time of removal, but still plan on going back. I also had a biopsy on the roof of my mouth here, again Dr. Stephens & staff all great. Get the gas it's the best money I've ever invested in!! Only negative thing is I play badminton & was dying to get back on the court, Dr. Stephens disagreed that badminton was a workout & didn't believe you can break a sweat! read more

While he is Ok as a dentist, his insurance billing is making me take my other 2 children elsewhere for their wisdom teeth removal. My insurance allows for 2 oral exams per year which is reserved for seeing their pediatric dentist for preventative care. I was unaware that Dr. Stephen's bills for an "oral exam" as part of his consult and it was then sent to my insurance. Consequently, my daughters regularly scheduled check up was not covered. I have never had this happen when I or my children have seen an oral surgeon. An oral exam was never performed by Dr. Stephens. It was more like a consult before surgery and the cost of wisdom teeth removal should have included this consult cost. BEWARE! I tried to talk with his office about changing the billing code, but they were very rude and did not seem to care about business at all! Will NOT go back. read more

I was very impressed with Dr. Stephens. He was very pleasant and explained my condition clearly and concisely. The procedure was quick and efficient...did not even feel the shot! The wound healed perfectly. He certainly is an amazing professional. The office staff was very friendly and helpful as well. read more

If you or your kids need to remove wisdom teeth, you should go to Dr. Stephen. He is a great doctor with magic hands and my life saver. Just make story short. 24 years ago, in early 90' I had a bad wisdom tooth, my general dentist spent 3 hours tried to remove it but ended with broke it in half then he had to call up Dr. Stephen for help. Next day, I went to Dr. Stephens office, he only took about 5 min to remove that tooth. After 24 years, my daughter needed to remove her wisdom teeth. I was not sure if Dr. Stephen was still there. I googled it and found his photo. Amazing! he was still in Pasadena but in a different location. So I drove about 1 hour and half to there, asked Dr. Stephen to remove my daughter's 4 wisdom teeth at one time. He did not remember me though..lol. It was a wonderful experience for my daughter too. She was very happy after the surgery... Thank you Dr. Stephen ! read more

My mother was seen on an emergency basis and was accommodated right away The staff is pleasant, warm, and professional. Dr. Stephens skills and professionalism showed through in his care. The entire office and staff were very welcoming, necessary for those undergoing a dental procedure. I highly recommended this office to other patients. read more

If you were like me, the last five or more years debating whether to remove those wisdom teeth that never grew out. They do not bother you or hurt now, but you are afraid one day down the line those wisdom teeth that you never took out start to cause problems. I was referred by my dentist to Dr. Stephens for a consultation. My dentist wanted me to see a specialist because like I said, my wisdom teeth never grew out and the extraction would require more expertise. The staff and Dr. Stephens were all very nice and happily addressed any questions or concerns. We looked at x-rays and had a 3-D image scan of the upper and lower jaw to show the exact location of each wisdom teeth and the nerves close to each tooth. Dr. Stephens thoroughly explained how he plans to extract each tooth and greatly reduce the chances of any complications during the procedure. I felt very confident I was in good hands after the consultation. The surgery was a great success. I opted to be sedated because all wisdom teeth had not grown out and the extraction took approximately 1 hour. I recommend that if your procedure may take over an hour to be sedated or if you feel nervous about being awake during. The full recovery period was 3 weeks as expected. The recovery period can be difficult due to not being about to eat and oral discomfort, but medication and rest will get you through it. I went back for a follow up exam about a week and a half after the extraction and was worried I was not healing properly, but the staff and Dr. Stephens looked carefully at the wisdom teeth cavities and assured I was healing just fine and clean them out for me. This kind of procedure you only need to do once or for some, never at all. I chose not to ever worry about wisdom teeth that never grew out and I highly recommend Dr. Stephens. I would say the only drawback for anyone considering having their surgery done here is that my insurance did not cover all of the expenses and you may be paying much more out of pocket expense that you would like. All I have to say is that it was completely worth it. read more

My son had 4 wisdom teeth removed yesterday and have been very happy with the care received. I work in the medical field and appreciate being spoken to in patient language instead of medical jargon. Dr. Stephens and staff are friendly and available from the first phone call (which is the first indicator/window into the practice) through wheelchair escort to our car. Clean practice, friendly and professional staff and a feeling of overall comfort. What more could you want? I highly recommend. Thank you Pacific Coast Center! read more

Dr Stephens and the staff of Pacific Coast Center for Oral and Facial Surgery are the best. Two of my children have had their wisdom teeth removed by Dr. Stephens and he was exceptional. In addition, he and his staff provide the best follow up care in the industry. Well done! read more

We were referred to Dr Stephens by our daughter's orthodontist. Our daughter needed to have 4 of her teeth removed in preparation for braces. My wife and I were very impressed by his professionalism. He took a very long time explaining to us our options and then even delving deeper into each option. It is very rare to come across a doctor who is lighthearted and willing to take the time to answer all the patient's and parent's questions and concerns. My wife usually takes doctors to the edge of their patience with her endless questions but this doctor was unrelenting and answered all her questions with the utmost of professionalism. His staff were extremely kind and considerate. We only wish all of our doctors were like Dr. Stephens. Best doctor experience ever!!! read more

OMG OMG......I normally hate HATE any kind of work in my mouth...try and stay cool but dread it inside. This time I got stuck getting an implant after having 2 teeth extracted a few months before. Ugh....was even going to justify not getting the implant before the procedure yesterday but having explained thoroughly (numerous times!) the importance of getting it done , I forged ahead. Dr. Stephens and his staff were over the top amazing. Besides being easy on the eyes (this did not influence me I assure you) Dr. Stephens is THE MOST PROFESSIONAL oral surgeon ever. He guides you through everything with attention to detail ,in between in my case, making me laugh with his corny jokes, putting me instantly at ease. His staff is FANTASTIC and you can tell they LOVE working together. He called after the procedure to see how I was doing and I just gushed. No pain, no discomfort, not a glitch. If there were 10 stars I'd give him more. Please, there is no other choice. You must go to Dr. Fred Stephens. Signed, a vey happy patient. read more

My 13-year old son had an exposure with bracket and chain surgery performed by Dr. Hill. The staff was great and I was surprised at how quick and easy the financial payment plan options were handled. The surgery was flawless and we had a fantastic experience overall. I will be recommending Dr. Hill to all my friends. read more

I wish to share my highest recommendation for Dr. Stephens and his staff, from front office to chairside. My necessary surgical proceedure, to remove mandible torii, was painfree, as was my recovery. You will not find a more caring, professional office anywhere! May God bless them all. read more

I had several choices for my implant doctor, I'm so glad I choose Dr. Stephens and the staff at the Pacific Coast Center. Although it was my highest cost option, I can't imagine a better doctor or outcome. The only problem is the long delay to see him as a new patient, and now I know why. Compared to my previous doc, Dr. Stephens was more precise about the pros and cons of my options, and, in operation, more firm and confident, whether packing in bone, pulling sutures tight, telling you what's happening, etc. Throughout the whole process, you can feel the experience and high caliber skill of the Center's whole staff. read more

Dr. Stephens, Dr. Young, the nurses and the entire staff are truly amazing! Its a very rare thing to find a doctors office with an entire staff of compassionate and helpful people! My elderly Mother saw Dr. Young for the first time yesterday. He was thorough, thoughtful, warm, reassuring (especially for my 88 yr old Mother) and his bedside manner impeccable! The moment he was finished talking to my Mother and I before the procedure, I knew he was the right Dr. to take care of my Mother, and I trusted him completely. Of course I never doubted that Dr. Stephens would bring on someone to his office that met his high standards. The entire process and procedure were painless and my Mother felt like he treated her as if it were his own Mother! The staff was also very compassionate and made the process so easy, under what could have been a very stressful situation. I highly recommend anyone with dental issues to visit Dr. Stephens and Dr. Young......you'll never go anywhere else. read more

Dr. Stephens has done extensive implant procedures for me. Excellent attention to detail with the latest equipment. He makes every effort to give you his best effort and he succeeds. He hears you when you speak and answers your questions readily. The staff is efficient, attentive and considerate. Staff and Dr. professional in every aspect. If you require an oral surgeon he is an excellent choice. read more

i very seldom do write-ups and reviews on yelp but this had to be one of the exceptions for me. too bad there is only 5 stars as i would have given this a 100 stars if i could. who would ever think think that going to an oral surgeon could be fun. well, i had fun. the reason being is that dr. stephens was an amazing dr. with an incredible gift of explaining everything so clear, that an ordinary person, as myself could understand it. he was so thorough with his explanation but also answered all of the questions i posed to him so graciously. he also had an incredible rapport with me and my wife, being serious and humorous making me feel more than at ease and comfort in his care. he did an absolutely fabulous job. i can not be any more happier. i have to also mention that his staff was outstanding as well. very personable, which added to the great overall experience. i am very thankful that my dentist (dr. peter c. wu d.d.s. in arcadia) referred me to dr. stephens. it was worth every penny and more to have the expertise and professionalism of dr. stephens and his staff to do the work that i needed to have done. i would definitely recommend dr. stephens in a heartbeat. read more

Feeling so blessed by the care my daughter received yesterday at PCC! She had woken up that morning with inflamed gums due to wisdom teeth irritation. I called the office and spoke with Debbie to see if we could come in for a same day appointment. And I loved being able to fill out the new patient forms on-line! She returned my call within 30 minutes AND an appointment for the afternoon. Dr. Stephens and his staff were amazing! The saw us right at our appointment time, took the xrays, explained the procedure for extraction, signed the paperwork, wrote the check and my daughter was in having the surgery done. Dr. Stephen's came to the waiting room to update me after the initial numbing shots were given and then came out to let me know when the surgery was finished. He said he was going to call and check in with my daughter later that night...and he actually did! We walked out of there about 45 minutes after the procedure had begun. I highly recommend this oral surgery center! read more