Not an institution more like a family atmosphere, the owner really cares, and the residence are…read morepretty happy. Great food and again great atmosphere.

We are so grateful for the care our mom received at Courtyards at Pasadena. She was transferred…read morehere from the hospital for rehabilitation and respiratory care, and our experience has been wonderful. The entire team - nurses, staff, and support personnel were all amazing. The food was great and the facility is comfortable and well maintained, which made her stay comfortable. In particular, Jessica, Michelle, Maria, Princes and Key xoxo and all the nurse staff provided exceptional care and kindness around the clock care. The physical therapists, Miss Elizabeth and Albert, were outstanding. They gave our mom the encouragement and support she needed to regain strength and independence. While she's taking small steps, we can already see her progress, and we're so grateful for their patience and guidance. We would highly recommend Courtyards at Pasadena to anyone looking for skilled, compassionate rehabilitation care.XOXO

No nursing facility is perfect, but I have to admit my experience with "The Courtyards" was very…read morepleasant. The nurses I had were respectful, sweet, patient, and good at their jobs. The CNA's were helpful, busy, quick to respond, and easy to talk to. The OT and PT's were friendly, experienced, encouraging and skilled. The kitchen staff served hot, tasty balanced meals and would ask me what I would prefer. I felt more at ease and cared for at this facility than I did at the more expensive and higher rated one I had the previous year. It may be a little bit dated, but it is clean and the employees more than make up for any lack in newness. I especially appreciated how well the employees worked together without complaints, arguments, or gossiping in front of residents. My thanks to Tommy, Gloria, Josaphine, Rosalinda, Maria, Dawn, Walley, Esparanza, Victoria, and many others for their expertise, kindness, encouragement and patience.

While visiting my grandma a couple days ago we witnessed the elderly lady across the hall try to…read moreget up herself. While doing so she fell and hit her head really hard against the bathroom door. We called for staff and helped her out. Someone came and with attitude, said they would call an ambulance. We stayed for our family for a couple more hours and noticed nobody ever came back and no ambulance showed up. We fear for our loved one as well as others. We are trying to get her moved. We would not recommend this place. Not saying they are all bad staff but that lady didn't care. And in general they seem uninterested, rather they seemed to be there just to get paid. If a head injury got a minimal response I don't want to think about their reactions to other situations.

My mother has lived at Windsong for over three years. They been nothing but wonderful. I can trust…read morewhen I'm out of town she is being taking care of. If I have concerns I voice them and they are taken care of.

My entire family loves Dr Zamora and his NP's. We have been patients since they opened and followed…read moreDr Zamora from his previous location and on Hwy 3. When our insurance changed and he was no longer in network we continued as cash pay patients. Excellent, attentive care with a straight forward and caring bedside manner-with a touch of humor. His staff are equally excellent. We highly recommend this physician!

I made an appointment with Tracey to see the doctor and I confirmed my insurance information with…read moreher over the phone. No one called or texted me to confirm my appointment for today. I show up on time for my appointment then the person at the front desk informs me they do not accept my insurance and oh sorry. I left work early and adjusted my day around this appointment and due to their incompetent staff I missed time from work,still don't feel well and no doctor's appointment. Horrible staff here at Dr. Zamora's office and I do not recommend them at all!!!

This place looks nice BUT the staff is very RUDE. They just sold the place early this year (2020)…read moreand the phones are not working! After months of complaining they have done nothing. Sometimes no one even answers the main front desk number. We can't talk to our mother because they took the phone lines from the rooms and now the ones they put in place DO NOT WORK! Don't take your loved ones there!

My mother moved into their memory care section after four years at another long term care facility…read more What an amazing bunch of caregivers at Clear Brook Crossing! Their patience and compassion for their memory challenged residents is wonderful. My mother was moved out of memory care, into their long term care, because she was no longer a flight risk. The care in that section was very good but not as attentive as the long term care area. I was thrilled when Meagan said she wanted to move mother back to the memory care section where she still resides. I enjoy visiting her there because I can take her outside to their covered pavilion where she can enjoy sunshine and fresh air.

I needed care after a surgery, so my husband toured every care facility in the League City area. We…read morepicked the Crossings. This was definitely the best choice. I received wonderful care from all the staff. everyone was helpfull and multi-tasked to help with any request. After being there a month my stay was compete, but I chose to return for continued therapy. I highly recommend The Crossing. ,

During the day, great and friendly care. At night a…read moredifferent story. Really terrible treatment and response time. Do not recommend unless your loved one can fend for them self.

I received good quality care from Dr Lacy. She is very knowledgeable of the various types of…read moretreatments to alleviate your pain and get you back feeling like yourself. She was very accommodating with my work schedule to make sure that I received proper treatment.

I have been a Health Matters patient on and off for 20 + years. I started with a neck problem and…read moreafter 3 treatments i was without pain. I gave it up when I started feeling well and didn't go back for a few years. I just started back again. I returned 3 weeks ago with very bad pain in my back and knees. After 3 treatments my pain is minimal and I am no longer taking prescription meds. The staff is always caring and upbeat. I have seen several different Chiropractors and all of them have been phenomenal.

Would rate them Less than a one. My husband was there for less than 2 weeks before he was…read moreunresponsive and rushed to hospital. They had one RN there , but not on weekends or Holidays. He and I both caught Covid there. One of the nurses there had mentioned to me she was just getting over Covid. They sent my husband for dialysis in Deer Park early in the morning but did not pack him a lunch or stay with him. I was going through skin cancer and could not be there. When I got to his room about 4 pm he was still not back and when he did arrive he was soaked in urine as the dialysis facility did not have anyone there to help him to bathroom. He also had sepsis when he got to hospital. He never completely recovered and passed away. Stay away from Sylvan.

At first the site looked and felt like this was the place for my family member. They start of right…read morewith all PT, OT, and speech therapist you name they have it BUT, its ONLY for about 4-6 weeks. then after that everything else fails. It's like they forgot how they got you in there in the first place..... Promises and reeling family members into that SHIT HOLE of a care facility. The don't care once you have signed all the paperwork, the already see dollar signs. My family member was in this place, and she was sick most of the time. No one would come after the call button not even her yelling for help. She laid in her own urine for 6 HOURS, and nobody checked on her until we the family members checked our cameras that we installed and found this out. That same night they dropped her in the shower, and she broke her shoulder. It was all downhill from here. She never really recovered from the fall. even after the fall NO physical therapy. She was in better shape before we had her admitted her into Sylvan Shores. Today we no longer have my family member with us after 2 months and if we would have known that this place would not be taken care of her like they said they would, we would have never put her in this place. And she still would have been with us. If you are thinking about putting your family member in this facility DO NOT!!!!!!! Horrible, Horrible, Horrible. Staff are all Liars and backstabbing people and try to cover things up like nothing happened. I will try to post some pictures. if you would like proof I have what you need. Look me up. 00000000000000000000000000000000 STARS Ruth Alarcon