Needed a better fitting harness for the pup I walk. Nice size warehouse store. Limited staff. Lots…read moreof parking during the week. Limited colors and sizes for the harness--wanted pink but settled for blue. Brought my client's dog with me and she was in sensory overload so she wanted to walk the entire place and sniff. She did find a toy that made up for me cutting our tour short. The harness was perfect fit!

The staff here were wonderful, warm, knowledgeable and clearly happy to help. The store was clean…read moreand well kept, and I really enjoyed my visit. I look forward to coming back. I didn't end up purchasing anything, though, because Pet Club still sells fish. I was glad to see they've already stopped selling other live animals, which tells me the compassion is there. I'd love to see that same care extended to fish too. No one should be treated like merchandise to be bought and sold, and there are so many wonderful rescues and shelter-style resources for people looking for a smaller companion, the same way most stores already partner with shelters for cats and dogs. I really hope Pet Club takes that last step soon. Until then, thank you to the kind staff and the clean, welcoming store.

The owner is super helpful and knowledgeable. Went to get some plants and snails for my boy's tank…read moreand he helped us pick out some good ones.

This place is a Hayward staple, at least for aquarium aficionados. It has a great assortment of…read morefish, plants, and supplies overall. The owner is very knowledgeable and honest about the hobby. All you have to do is ask. Prices are good for the quality and variety of fish. The surrounding area can come odd as a little suspect but don't let that deter you from visiting. It's well worth the trip if you're in the East Bay and are looking for more than the big box stores can offer.

Good people. Super friendly. Experts. Every time people drop what they are doing to fully help…read moreme. Everyone here really loves their job and animals

Your go-to store for all things related to pets! Supplies, food, and even vet services can be…read moreobtained here and this long standing storefront has its operation running smoothly with a steady group of staff available when they're needed by customers. Nostalgic are the times when I used to come here as a kid to see all the fish and small critters available for purchase, and now as an adult, it hasn't changed all that much. There are still sections for aquarium enthusiasts looking to bolster their underwater environments as well as for fur and reptilian baby parents with the goal of enriching or growing their family. In each section, you'll find organized aisles and shelves filled with feed, toys, medications, and other wares for sale. The prices are reasonable compared to online prices and plus, with their free (as well as paid) membership, you'll get rewarded for each purchase, incentivizing you to shop more for your pets. The points you earn are tracked through your account and can be earned and redeemed at any of their stores or online through their website. If you're a frequent buyer, you'll benefit greatly from their rewards program. The main reason for our most recent visit was for their vet services offered through Vetco, specifically for vaccinations. It's best to set an appointment through their website to ensure you'll be seen, although sometimes walk-ins are welcomed but not guaranteed to be serviced. For non-vaccine related vet services, I believe you'll need to make a different kind of appointment and work with the in-house staff during their open hours. If you've never been here, you'll be asked for your pets medical/vaccination history but once you're in the system, they'll track everything your pet receives from their office. The biggest incentive for coming here for vaccinations is the vaccination packages offered at reasonable prices without having to first pay and see a veterinarian. Despite being a mobile clinic that travels to various sites in the Bay Area, they do have experienced and certified vets on staff, available to administer the vaccines and do preliminary examinations. We were very satisfied with the service offered here through Vetco as well as the staff working the store. Everyone was friendly, patient, and helpful in helping us get what we needed and for offering ways for us to save money. It does seem this store brings in a lot of locals and frequent visitors as some patrons seem to be recognized by the staff. I love the neighborly vibe! Overall, despite being a well-established chain, this Petco has not lost its luster nor its commitment to serving their community of pet owners and pets. I'm proud and glad to have this shop in our area and hope that they continue to help foster creation of new memories for generations to come. Your pets will be happy, healthy, and safe here at this Petco!

Im very sorry for the extremely long review but this was my experience…read more........ I heard of Aquatic Collection through the Reef Beef podcast. I knew that Richard and his royal highness, Ben Johnson only back products and companies that they believe in. I recently set up a very small frag tank that I plumbed into my main display. I was excited because its a nano frag tank where I can keep alot of the very small fish my rainbow basslet would love to eat. Im a sucker for wrasses and blennies. A Choati, earmuff, China, radiant wrasse and Oman Blenny are the pride and joy of my tank. As soon as my nano frag tank was up and running I was able to finally get my geometric pgmy hawkfish (his name is Cornelius). The next was a pink streaked cryptic wrasse. As most unique fish, they come in seasons. I ordered from a big box site knowing very well that these little wrasses are delicate shippers, at the time this site was the only ones that had them in. This was a death sentence. For some reason they sent the first one as overnight standard, the water was 94 degrees when I recieved him. For a lack of better judgement and selfishness I agreed for a replacement. I was sent another. This time i made sure they held him at the terminal which was an hour away from my house. I got there as soon as they opened and went straight home to find another dead wrasse the died in a little bag. I wasn't going to kill another one so I asked for a refund and waited. I called every LFS in the city and no one had them. So I looked in the next biggest city/state which was San Diego. 6 hours one way for a total of 12 hours round trip. I found a place that had one and they held it for me. Two nights later I was doing tank maintenance listening to Bens lovely voice sing about aquatic collection. I thought i guess I can look to see if they had one and to my surprise, they did. However, I committed myself to the San Diego store. I bought them lunch the day before as a thank you for holding him and I would see them that next day. The morning of my day trip, I woke up and thought to myself am i crazy? Driving 12 hours for a small fish, i asked my fiancee and she ensured me, that I am crazy. So I gave Aquatic Collection a chance. The day of shipping I called Aquatic Collection and got ahold of Ryan who handles their online livestock shipments. Ryan was such a breath of fresh air to talk to. The fish was already packed. Ryan told me exactly how he packed the fish. He went above and beyond to ensure the fish gets to me alive. Again, the fish was already packed and I called him explaining my situation. So prior to my story he already did everything he could to ensure a safe trip for my wrasse. I had the fish shipped to the shipping terminal again, just to be safe. I drove my hour one way get my package and nervously drove back home. I opened the box and HE WAS ALIVE. The joy i felt in that moment makes this hobby worth all the hardships. I immediately called Ryan to thank him, he actually used weather data, experience and his resources to ensure the fish was packed correctly for its journey. This tiny 1.5" in fish was packed in an XL bag with 3lbs of water. The big box website I used previously had the fish in a small bag with probably 6 cups of water. Aquatic Collection and Ryan has earned a customer for life. I am singing their praises everywhere I go. After talking with Ryan I knew i was gettimg an animal that was truly cared for and packed for success. This really mean the world to me, thank you very much Ryan and the Aquatic Collection Team........and Richard and his Royal highness, Ben Johnson

Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

Wholesale ONLY. Wish it is marked clearly on yelp. Went all the way fr San Francisco there too.read more

Great family business, always getting the rarest type of fish. Benson and his wife have been…read moreoperating this business years. Will, Marvin, and Tina are experts in the industry

They have friendly service. A bit on the expensive side…read more The store accompanying has several choices as well. Nails, sanitary trim, etc are walk in. Grooming needs appointment.

So happy with her first big haircut. We got the full groom and she looks wonderful. No more Grinch…read moretoes or bushy buns! Everyone was so friendly and approachable. I can't wait to go back and shop the store. I saw such an amazing selection of treats and chews. Thanks Bogie's y'all are my current favorite!

Generally our go-to for our pet needs…read more My recent visit was because we ran out of food and needed some to fill in the gap til our next delivery. Brought in the certificate/coupon that we received when we saved our husky from the shelter. While checking out, I had 3 stick treats as well and the cashier told me that I'd get the 4th free and it's be a better discount than the certificate (heck yeah!). Overall, got the food discounted, an extra stick, a token for the self service dog wash, and they donated $20 to the shelter. Awesome! Will continue being a customer and dropping by when we get our Pete's Coffee :)

Nice store and staff! I was at the festival and we went in to cool off. They were very friendly and…read morehelpful to me and my tired pittie. Will be coming back to try the bath

Nice costumer service! The owner was so nice!! Made you feel like family! We expressed what we…read moreneeded for our little hens. He had everything we needed. Awesome prices too! Even if prices were more expensive I'd buy from him anytime . Support local small businesses ! He even gave me a small pallet I needed . BTW They don't give those away they send back to suppliers. They were two people working plus a lazy cat. Hehe super cute! The man was very knowledgeable and was very very helpful! Will come again! Just don't park near the auto repair shop, and don't come before closing time (3pm)

I'm updating my review . Every year the church has a hoedown and they always let me borrow two…read morebales of straw for it, reminds me of time when people used to trust and help people, lol they are just the best

I was hectic to bring my lovely husky ( Luna) to a grooming place since she had a really bad…read moreexperience at a different groomer but this place it's totally different, they do communicate very well and explain every step to what will be done to your pet, they do care about your pet, great work done by Priscilla and other team member (I'm sorry I can't remember her name ). This will be our regular place to go now to get Luna a well done grooming, keep up the good work, I really appreciate your patience and love you all give to our pets. Almost forgot to mention of course no cage used since Luna hates it !

We loved our experience at Positive Karma. Everyone was welcoming and very supportive, first time…read moregroom! Carlos did a fantastic job with our lulu!

If you need a place to board a tortoise, look no further. We left our 4-year-old, 20lb sulcata…read moretortoise, Smalls, here for 13 days. Freddie handled the booking over the phone, no reservation needed at $10 a day. Check-in took five minutes; they set her up in a great, spacious tank with a lamp and fresh bark, and we left her with a packed lunch of greens and Mazuri from home. When we picked her up, Brandon and Ryan gave us the daily report. Turns out, Smalls spent her vacation roaming the store and occasionally trying to bust out through the back door. Luckily, the staff has excellent reflexes and stopped her escape attempts. Smalls was well-loved, well-fed, and safely contained. 10/10 would board our tiny criminal here again. Thank you, Reptile Room!

A month or so ago I visited the Reptile Room in search of a somewhat grown bearded dragon. I talked…read morewith the gentleman who was running the store happened to have a bearded dragon that looked to be what I was looking for. The only catch he told me was that he had a bad disposition and would get very agitated and try to bite anyone who got close to him. After allowing me to handle him till he calmed down a bit he offered to give him to me at no charge if I was willing to work with him. After going through some bonding exercises (and yes he did bite me once) he has come to settle down and now allows me to hold him and is adjusting well to his new home. The fact that I was given the bearded dragon only goes to show that the people at The Reptile Room really care about their animals and customers. I highly recommend The Reptile Room for service above and beyond!