I miss this salon every day!…read more I came in with very outgrown and brassy balayage that I didn't have the time to keep maintained until my visit. My poor hair was neglected for too long, and I was recommended to see Arielle. I was pretty nervous - I have thick Asian hair, and lots of it. My hair isn't easy to work with, and many stylists in the past have failed to meet my expectations as a result. I came in knowing what lightness and tone I wanted (Goldwell, beige pearl/beige ash). Instead of telling me that she couldn't get me that light in one sitting (which is what I expected to hear since it's the response I usually get with someone new to my hair), Arielle said let's do it and started working on my hair after the consultation. Arielle absolutely nailed it and gave me even more than what I was looking for - my confidence back! I didn't add a blowout to my service as I knew my salon visits were always very long (5 hours on average) and I wasn't planning on doing anything but roll around on my couch for the rest of the day. She wanted to give me one anyway - probably because my hair just looked too good not to style and photograph! I've since moved after my first visit with Arielle. If I were still local, I would 100% continue to see Arielle. Since seeing her, I've never been fully satisfied with my balayage at other salons and with different stylists. Nobody has done it like her - even when I've used my after photo as my reference photo. Again, I miss this place every day. I wholeheartedly recommend Vidov and Arielle.

terrible service by Gina. They ruined my hair and did not warn me that it should not have been…read moredone with highlights. Vicky the owner was rude and would not give refund. Avoid this salon!!

After a terrible, blotched color job, I was nervous and honestly heartbroken over my hair. Frank…read morecompletely restored my trust. From the very beginning, he took his time, listened carefully to every concern, and explained everything in a way that made me feel comfortable and heard. You can immediately tell Frank takes real pride in his work. The color correction he did was absolutely stunning. When I saw the final result, I had tears in my eyes. I felt beautiful again! Frank is a true gem!!

I have given this salon several chances over multiple visits because I know finding a salon that…read moreknow how to handle curly hair is challenging, but unfortunately, my experiences have been very inconsistent. For anyone with curly or wavy hair, I would describe the service here as very hit-or-miss when it comes to curly hair. My most recent appointment was especially disappointing. **Haircut** I booked with Michael Bergela, a master stylist, for what was supposed to be a simple trim. Instead, he cut my hair significantly shorter than I requested. This is the shortest my hair has ever been in my life, and I left feeling extremely insecure because short hair is not a look I feel comfortable with. I had clearly expressed that I prefer to keep my length. When I raised my concerns, I was essentially told to go back to the stylist who had previously cut my hair because there was nothing he could do. That response was frustrating considering I had just paid almost $500 and was leaving extremely unhappy with the result. We started with my hair completely wet, which made me nervous, but I tried to trust the process. I asked for my bangs to be blended a little more, and somehow that resulted in a substantial amount of length being removed from the rest of my hair. At the very least, I would have appreciated a warning that this was going to happen. I have seen plenty of people with long hair and bangs, so I still do not understand why so much length needed to be removed. I came in with length that stopped middle of my back and left with shoulder length. **Hair Color** Frank handled my color service. I intentionally wait a long time between appointments to minimize damage, meaning he was working with a significant amount of virgin hair. I explained exactly what I wanted, but after the color was completed and I was sent to be shampooed, Frank left before even seeing the final result or asking whether I was happy with it. I had been in the salon from around 11:00 a.m. until nearly 6:00 p.m., and after all that time, I was disappointed to see noticeable damage and a balayage that looked much thicker and less blended than I had requested. **Styling** Fiona did the initial styling. I have 2C/3A wavy-curly hair, which is not an especially difficult curl pattern to work with. However, my hair was left extremely frizzy with almost no curl definition. It honestly looked like I had rolled out of bed. After spending almost $500, I should not leave feeling like I could have achieved a better result at home. I expressed my concerns to Fiona and specifically pointed out the frizz and lack of curl definition, but she made no effort to correct it and simply LEFT AS WELL. By this point, the salon was nearly empty because most of the stylists had already gone home. It felt like the focus was no longer on providing good service but on getting me out the door. A second person, who I believe may have been an intern or assistant attempted to style my hair. She seemed very nervous, and I genuinely tried to be patient and kind. In fact, I found myself guiding everything how to style wavy/curly hair because I wanted to leave with my hair looking presentable. Michael even handed her a brush that was completely inappropriate for curly hair styling. I really just wanted to take over so I can leave already at this point. I am sharing this experience so that other curly-haired clients can make an informed decision. My most recent appointment left me with hair that was shorter than requested, more damaged than expected, poorly styled, and left me feeling far less confident than when I walked in but the issue wasn't just the hair itself, but how the staff handled my concerns. Instead of anyone taking the time to address my dissatisfaction or attempting to make things right, each person simply left, said there's nothing they can do and to go back to the person that previously cut my hair. I am not the type of person to leave negative reviews but I paid good amount of money and felt very insecure of my hair for days. Hoping I would get used to it but I'm just waiting for my hair to grow back now and doing a lot of hair masks.

Great hair salon in NYC!! Dakota was great -- did a full highlight and cut, and my hair has never…read morelooked better! All the other stylists were so kind -- great service. Definitely recommend if you're trying to find a new place in NYC

This salon left a mixed impression. On the one hand, they really know how to create a comfortable…read moreatmosphere - shampooing with a head massage turned out to be just wonderful. Masters show attention to the client, advise on style and offer interesting options. However, there are also problematic moments. Prices may differ from the initial quotes, which causes a surprise. There are also inaccuracies with color - some customers get a darker tone than expected. If you are lucky with the master - remain satisfied. But you should be prepared that the result will not always meet expectations. A good option for experimenting with style, but with a certain risk.

This Japanese-owned salon with fully bilingual-top notch-"full service " hair stylists is a true…read moregem in Manhattan. Unlike some other hair salons, each stylist does everything from start to finish : shampooing , cutting, coloring , blow dry & updos . One stop shop , hence , I call them " full service /hair stylists ." Excellent locations, one in Soho & the other in Chelsea, & very competitive prices. My hair stylist is Masumi who has taken care of my hair for ten years or so. Appointment only. Highly recommend!

Needed a new salon after moving to the city and decided to try out SHAIR - I will be getting my cut…read morehere now!! I had Kazu cut my hair - he was so patient and talked out with me what I was wanting (as I was deciding to go short) and kept checking in and asking for my feedback. He was meticulous and helped me create the vision for my new style. Absolutely in love with my hair now!! Highly recommend, everyone in the salon seemed quite nice and that they have a good clientele base/rep.

First time getting a dry cut! I came in with a complete blank canvas as my stylist Jin mentioned. I…read moresaw that he was really good at doing wolfcuts and I needed a change. I admit I forgot that a wolf cut is literally many many super short layers so I died a little when he snipped off half of the volume in my hair. It's been about two months though and I love it! Trusted the process and it paid off. I got a ton of compliments after since there is more movement and texture to my hair now.

Jin was welcoming and me me feel totally at ease during the consultation and haircut. Amazing…read moreexpertise on display- best layers cut I've ever gotten.Thank you Jin!

I have been coming here for more than five years and Elisabeth always does a perfect job. She is…read morethe best hairdresser I've ever had--other hairdressers have given me cuts that make my hair stick up in weird ways after it air dries or grows out for a week, but Elisabeth has learned how my hair behaves and where my cowlicks are and always does cuts that work flawlessly with what I've got!

Stylish, speedy, and superb! Alex does a phenomenal job cutting hair here. He's incredibly friendly…read moreand makes you feel super welcome! All the other staff are very friendly too. Highly recommended if you're looking for a sleek haircut

I usually see Yukari in the east village location but my girl wasnt available for a while and I…read morereally needed a haircut. I explained how scared I am of trying someone new especially with a traumatic experience in the past and they reassured me the person they assigned to me has 30 plus years of experience and I will surely be happy.....and now I am confident to say I am beyond happy! This was my first time seeing Motoki. Only took about 5 mins to explain to him how I wanted my hair to look. He gave me the most soothing hair wash and I let him do this thing. While he was blow drying my hair, my head actually kept falling because I kept falling asleep from how calming he made me feel. Sorry Motoki! The end result...EXACTLY WHAT I WANTED! He cut off the unhealthy ends but kept my length, and gave it a soft look. I felt and still feel so beautiful from my haircut! Thank you soooo soo much! Highly recommended!

I've been coming to this salon for haircuts for 20 years. Staff is very polite and stylists always…read moreget it right. I have Asian hair and they know how to layer it gently so it doesn't look harsh or choppy. I hope they are open for many years to come.

Jackie Yuen was the best. I have very very fine hair but a lot of it and so it's a been a big…read morechallenge to get a good haircut. Jackie actually listened to me and made adjustments for my hair type. He somehow managed to pull off exactly what I wanted. The dudes a magician. I'm so pleased! I got so many compliments on my hair the next day, I felt like a celebrity! Thanks, Jackie!

Terrible. Last time I was here they gave me the worst haircut of my life, poked me in the eye with…read morethe "thumb" of the scissors, and gave me a (shallow) cut on my neck for good measure. Think they're hung over half the time. Never going back.