What a special hotel! Walking down the staircase every day is an experience because it's so…read morebeautiful. There are so many spots to sit and enjoy the spaces around the lobby too. Each morning there was a small set up with fruit, tea and coffee, and we enjoyed having access to sparkling water daily. They also sent us such a sweet gift of sparkling non alcoholic wine for our anniversary and my birthday. You really can't beat the facade of this place either. It's also a great location right by the Russel Square tube and my favorite bakery, Fortitude! It was easily walkable from SoHo, Covent Garden, and multiple great coffee shops as well. We already want to go back for Christmas!

This hotel had friendly staff, unique historic charm, and the location was amazing. Right next to…read moreparks, and underground station, and what I can only describe as an open mixed use lot with lots of great dining- all short walking distance. The area felt clean and safe. The hotel rooms presented well and were clean. One of our rooms had a musty smell. The down stairs lobby, bar (great drink menu and vibe) and restaurant were fantastic. The hotel has multiple elevator shafts- there is little waiting when you're trying to go up or go down. Breakfast here was satisfying (American family) I would stay here again.

The Grand Hotel at Trafalger Square, as the name implies, is steps from the famous square. Very…read morecentrally located, it's an easy walk to the Strand, Westminster, and Leicester Square. Only a 20 minute walk to the British Museum! The rooms are modern, good sized and well kept. The staff friendly and helpful. We staid over New Years, so the price we paid reflected that, but the convenience was well worth it! Northumberland Street is in th area closed to traffic for the Fireworks and Parade, but the hotel provided armbands that allow access to the area. The hotel has a very nice cocktail bar and restaurant off the lobby, Boyd's Grill. Guests have access to the Living Room, where you can relax, enjoy a cup of coffee or tea and read between forays into London.

We booked three nights at this hotel over New Year's Eve. Expensive, yes, but lower priced than…read moreother hotels in the Trafalgar Square area, and the location can't be beat. Boyd's bar and grill in the lobby made celebrating easy without going into the cold, and the Caffe Concerto next door was tasty and reasonable. I booked the location since we had tickets for Phantom of the Opera at His Majesty's theatre which is a block away from the square, so I knew we could make it no matter what the weather, which ended up being clear but cold. We hit the National Gallery early, and also got tickets for another show at the West End. St. Martin's Lane is a block away and packed with theatres and restaurants, and the Strand is only a block the other direction, so no transportation needed. We walked to the British museum in 15 minutes. The hotel has everything you expect in an upper end hotel, from historic elegant lobby, decent elevators, a private livingroom sitting area with coffee and comfy chairs, comfortable bedding in a larger room with a large shower, and coffee/tea maker.

A great place to stay with less than a five minute walk from Paddington Station. It was so…read moreconvenient to get anywhere in London and the airport. The hotel has a modern vibe. The lobby is small, but it does have a restaurant. It has an elevator. The room was a little small but comfortable. The shower and bathroom were great. It had a coffee machine and a mini fridge. The mini fridge had complementary drinks, soda, water, beer and wine. The staff were excellent. We were able to check in when we got there at 9 AM. They helped us with directions and answer any questions we had. I would definitely stay here again!

I'm a huge fan of the Hotel Indigo chain and this location is absolutely perfect if you are coming…read morein from the airport. The rooms can be a bit small and there is very little room to put your toiletries in the bathroom. The large bowl-shaped sink takes up most of the counter so you are forced to squeeze in your stuff uber and around the bowl. Sadly, the faucet BARELY makes it over the edge of the bowl so when you wash your hands, water goes everywhere and ends up spreading around the counter and gets your toiletries wet! Ugh!! That one detail is definitely not up to the normal Hotel Indigo standard in my opinion. Whoever designed the bathroom should never be hired again! This should be a 3 star review based on that. But.... The saving grace was the front desk and the maintenance guy. We quickly discovered that our safe didn't work. The front desk got the maintenance guy to our room quickly and he reset it. When we were ready to leave, it failed again so they summoned the maintenance guy again. He reset it but it failed again. So he proceeded to replace the safe. Those things are HEAVY!!! The poor guy had to lug it up from downstairs, unbox it, take out the old one, install the new one and then lug the old one back downstairs!! This guy was sweating profusely but handled everything so professionally. So kudos to him and the front desk for making this happen so quickly, thus the 4 stars!!

We needed a hotel as close as possible to the US Embassy (appt at 8am for replacement passport)…read more The internet suggested that this was it. At the end of the day it fit the bill in that regard, plus the family that runs/owns it (since 1980) from Mom and Dad to their sons were wonderful. Mrs G shared that this was one of the cleanest hotels she has seen in a long time. We felt safe and welcomed. Two thumbs up!!!!

Top class stay. Hospitality was incredible. The room was cleaned well every day. Breakfast was very…read moreappetizing and a great start to the morning. Pimlico area was so nice. It's clean and safe with some great pubs close by. Can't speak highly enough about this hotel. Owners are really good guys who treated us like family.

I try to stay exclusively at Firmdale hotels while in the UK and have been to most in London. This…read moreby far is the least impressive. Yes it has all the fine touches of the Kit Kemp properties such as providing an absolutely cozy and inviting guest room with luxurious smells throughout (with help from their most amazing pillow mist and custom products in the bathroom). The GREATS include comfortable beds, furnishings and smart reactive televisions of a good size. Fluffy both large and small towels on a heat rack in the bathroom, powerful showers with plenty of hot water flowing and an ample amount of wall outlets and USB2 ports. The rooms are virtually sound proofed and it's just a lovely hotel chain overall. I loved the location being so close to Regents Park, Baker Street and across from Dorset Square Park - although not many rooms offer views of any sort. The Not So Greats at this property include much smaller rooms than the other Firmdales in London with some super small, lots of stairs with lifts not reaching most of the floors, although the rooms are sound proofed - they're apparently not for the continually running tube trains that must be below the hotel as the Marylebone Station is just one block away. This constant noise and slight rumbling ends around 11P and starts as early as 6A. It was a bit unnerving so keep that in mind if you want/need to sleep in at all. This property overall is super small - like extreme boutique which means it doesn't offer a lot of additional amenities - no doorman, no bell staff and small doorways to walk through. The Honor Bar room is tiny as compared to the other properties and I found guests sitting in the hallways taking calls or working on their laptops for some reason. Super odd. The room cost is on par with their other properties which is a bit obscene as you are definitely not getting the same level of overall property. That said, it's still a nice property and if you need to be on this side of London, you'll likely still enjoy your stay as long as you realize the points addressed above.

I have the opportunity to be the first to review this hotel. But I'm really torn because I don't…read morereally want to publicize it to the "world". But I know that it will show up sooner or later on Yelp. I also know that it is possible that someone with less experience, love and affection for this place might write a review before me, and I think that would be bad. So here goes. The Dorset Square accounts for 90 percent of my relatively frequent stays in London. It is classified as a "small luxury hotels" and is located in Marylebone (pronounced mar*le*bon) which has really become a desirable neighborhood in the past decade. It's just down the street from Marylebone Station so getting around is very convenient. Baker Street Underground is just a couple of blocks away as well. There are 25 or so rooms on 4 floors - each is different. Some are very small, others are larger. All very distinct. Door knobs are in the center of the doors, floors creek. Showers are marble and chrome and the water pressure is outrageous - meaning huge, awesome, over the top. A steamy shower after a long day in London is pure luxury. The staff is friendly, but not over bearing. The sitting area is small and inviting. The Potting Shed Restaurant on the bottom floor with a bar is adequate. I have only ever eaten breakfast there and it is fine. The hotel has a history as it is right across the street from a historic cricket field that is now a garden area - guests of the hotel have access. There is a portrait in the reception area of a woman that stays with you over the years and when you go back, you remember. Anyone reading this who has been there will know what I mean. They used to rent apartments that are along the street just below ground level (skylights - don't worry). One of them was frequented by Roy Orbison and it had a grand piano. It was called the Roy Orbison Suite. I have spent many nights at this hotel and it, more than any other accommodation in the world feels like a home away from home with an uncanny familiarity whenever I return.

Lovely hotel close to Kensington Garden. Upstairs Asian restaurant was very nice. Breakfast…read moreincluded with stay. Pricey but nice

Amazing hotel. The service here was exceptional, the food was amazing, and it's conveniently…read morelocated. Walkable distance to everything! Amazing restaurants surrounding the hotel. Everybody was so friendly here from the valet to the room service . We loved the in room dining as well. So many vegan options. The vegan english breakfast was ordered every day lol. The tea time was amazing. They have a vegan menu as well. We will definitely be back.

The service lift was out of order the entire time we were there (7 days) and there is only one…read moreother lift which is so small only three people can fit in. The food in the dining room was absolutely awful ($63 for 2 people). The fruit was watery and gross. The toast was ok.. for that much money it's ridiculous. I would not recommend spending your money here at all

Point of View = 30's American Tourist…read more We came to London as part of our first leg of our vacation and stayed at this property for 3 nights / 4 days. Here is a quick summary: Pros': 1.) Really Strong Air Conditioning This was great as we arrived at the hottest day on record 40C / 104 F 2.) Good Location Useful bus stop right outside the hotel, walking distance to British National Museum, and short walk to Holborn Underground Station for other locations 3.) Friendly Staff 4.) Delicious Breakfast See pics for the delicious London Breakfast Con's 1.) Room is super small This is again for American standards. It take some time to get use to but I found it its actually decently sized compared to my stay in Paris 2.) Bathroom Tub/Shower Water blocker is small You have to be really careful when you take a shower or water will splash everywhere. I looked it up at the end and found out this is common in a lot of establishments to have this "half" glass plane that blocks some of the water 3.) Sink is super low At 5' 11", the sink was situated around my knees. It required me to bend over significantly to do anything such as brushing my teeth or washing my face. 4.) Toilet / Toilet Paper Hard to Reach You literally have to bend your elbow and arm in a weird way to reach the toilet paper. Maybe it's due to the small design but did not enjoy this at all. 5.) No sound proofing You can easily hear the cars outside on the street and people in their rooms. You will get use to it after a while but just a forewarning. Overall I think I enjoyed my stay despite the con's. Once you get use to the small nature of European hotel rooms and the differences between American hotel rooms / European hotel rooms, you will be fine.

I find it difficult to criticize this establishment…read more My first visit was way back when for my 21st birthday where I enjoyed high tea for the first time, and my most recent visit was as a 48-year old college professor on a study abroad trip. The service is still just as wonderful as it was decades ago: * Penelope looks like she belongs on the set of Bridgerton (delightful service) *Leonardo is clearly in love with the work he does and is fantastic with clients * the piano player needs a raise. (When I say this little Asian woman played her SOUL out!!! She played "muzak" versions of Michael Jackson, Stevie Wonder, and many more. Truly a delight! She did a classical version of "Ribbon in the Sky" and I was done.) I just can't say enough wonderful things about the Savoy. The treats were delectable, the ambiance was worth every penny, and the staff are too kind for words. The sandwiches and sweets were a delight, the duck was a little tough, and the champagne was delightfully overpriced (€25 a glass), but it was ultimately a lovely experience. Treat yourself. Treat a friend. It's worth it.

Our First visit we stayed on the 8th floor room 849. Beautiful as well, we were right above the…read morefamous Savoy Hotel name on their main building. Our second visit we are staying in the Richard Harris one bedroom, 2 bath Suite, located on the 7th floor. We also had our very own butler Elliot. He has been amazing. More info to come, we have one more beautiful night here in London