It's not good when the pickle is the best part of the meal. We had the pastrami sandwich and the turkey Swiss bagel. Bagel was mysteriously tiny and stale. The "chips" were literally crumbs and dust. New Yorkers would become upset if they had to eat here. Did I mention the washroom was a flooded disaster area? --- Maybe due to the construction outside but still... I'd close down before I'd have people use that washroom. Workers seem to be doing the best they can. read more

Solly's Bagelry - Micro bagel sandwich ($12.75) w/potato crumbs. - Bagels Near Me - Vancouver, British Columbia

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They have tons of customer parking next door. For food, the mini cinnamon buns were to die for! They're crunchy with crystallized caramel yet cinnamon-y. The latkis were very oily, unfortunately. The heart shaped valentines sugar cookies were good. Overall, quite good but a bit on the expensive side! read more

Solly's Bagelry - Mini cinnamon buns - Bagels Near Me - Vancouver, British Columbia

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I ordered the lox bagel and it was really good. The pickle that came with it was especially tasty, and the place had that unmistakable vibe of a true bagel spot. We stayed for quite a while planning our trip, and it was totally fine. read more

Solly's Bagelry - Lox bagle - Bagels Near Me - Vancouver, British Columbia

Came here for the cinnamon buns as this place was on my list for YEARS! I was surprised to see the variety they had there. I went for the cinnamon bun with cream cheese on the side and a mini lemon pound cake. I was quite disappointed with the cinnamon bun. It was hard and quite thin compared to the ones I've had at other places. It was too sticky and chewy for my taste and I don't think the cream cheese elevated it, other than adding extra moisture. The only item that saved my review from going lower is the mini lemon pound cake. I thought it was well made and really cute! The lemon icing is so good and compliments and pound cake well. Not too sweet! I want to give the bagels a try one day and see if it can help boost my review. read more

Solly's Bagelry - Bagels Near Me - Vancouver, British Columbia

A good place for a quick brunch! They are never stingy with their cream cheese and their bakery goods are quite unique. However, their latkas were soggy and didn't have the same crispy-ness they use to have before. Their cheese melt made the bagel a little soggy. read more

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One of the best bagels in town. Definitely best Babkas. Their salmon egg breakfast bagel is da bomb. I would eat here everyday if I could. The 7th ave location is big. The one on main is tiny and rude staff. I would love to try every single item on their menu. read more

Solly's Bagelry - Bagel - Bagels Near Me - Vancouver, British Columbia

the food and selection are amazing. truly great bagels and sandwiches. Unfortunately, the service was awful. Staff is not friendly at all. Suggest you just do carry out at this place and avoid the staff. read more

Gayle's sister asked me if she could buy bagels in preparation for out "Sisters With Misters" vacation in Vancouver. In such a major metropolitan area, buying grocery store bagels is almost a sin. So I went online and found this Solly's to guide Erin. I ordered half a dozen (2 plain, 2 everything, and 2 onion) and they were waiting for me at the condo. The bagels were very good and of course I shared. read more

Wonderful place good food nice environment would go again love the bagels and shmere and all the vegan and vegetarian options. The owner is also very sweet read more

If you are looking for an authentic NYC Jewish deli then look no further. Solly's have good bagels and some of the best corned beef I have had outside of NYC. I will say however, their portions are small, 5 potato chips with your sandwich and dished out with bare hands anyone? The egg salad, while flavorful, was skimpy. I also feel they are overpriced. I spend over $20 for one corned beef on rye and a small coffee. They have your typical bagel selection which is not huge; basics like plain and everything but would like to see a larger selection. I do enjoy their cream cheese spread. read more

I never review. I was looking forward to a Reuben sandwich at a Jewish deli. $20 for the sandwich and can of pop. The garnish, as noted in a previous review was a gloveless small handful of kettle chips and slice of dill pickle. The sandwich itself was terrible. Meat, not a ton, was chopped, which dried it out, so not a pile of juicy, steaming meat. Tasteless. A very thin slice of Swiss and maybe a tablespoon of sauerkraut, also no taste emanating. There was a grill, but the sandwich was not grilled. Slices of bread were toasted, meat and cheese were warmed in the grill and the sandwich then assembled with a sauce inside. Don't order the Reuben, I couldn't finish it. read more

This review reflects a first and one time experience. I was surprised to read so many reviews stating unprofessional/abusive behaviour of the owner toward staff. I didn't see or experience any of that. On the contrary the staff behind the counter were all calm, collected and attending to their work and when the owner did come out she seemed chill and friendly. I'm not saying that's the way it always is, but I didn't experience any unprofessional demeanor from the owner. The Lox Bagel was fresh, well put together and tasty. I also love the amount of Israeli items they have that are imported. I was looking for a kosher deli and finally I found one in Vancouver. Their lunch items are plenty and so are their breakfast items. definitely going back to try their other items on the menu! read more

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terrible terrible. just don't go. cinnamon buns are stale. employees dont care. trust me

Nice atmosphere, coffee is good and the cinnamon rolls are great. Fantastic place to warm up and catch up on your reading read more

Solly's Bagelry - A mini cinnamon roll and a latte - Bagels Near Me - Vancouver, British Columbia

The bagels were good but the environment was not. It was awkward seeing the manager / owner chide the counter guy in front of me. I had the avo-egg bagel. It was very cheesy but lacked taste. Also they made it very clear the space is pro Zionist with posters inside. It felt unconscionable. Not going back sadly. read more

Worst customer service ever! A cappuccino took nearly 25mins from order to pick up. Extremely slow workers! Look at the sign, that wasn't the line up for ordering food, ppl stand there for nothing. So confused! read more

Solly's Bagelry - Wrong signage - Bagels Near Me - Vancouver, British Columbia

Visited Solly's on 7th today for lunch. While the lox & cream cheese bagel was delicious, I am still rattled by the service. The Training Manager was berating the new trainee in front of customers. The customer ahead of me, who also witnessed this, said the trainee appeared to be doing a good job, and then the Training Manager barked back at this customer as well. While my order was being rung in the Training Manager was whispering & gossiping with the cashier about how poorly the new trainee was doing...the whole experience really soured my lunch, enough so that I'm now here writing this review. If this woman is the owner I will never be able to visit this location again. So disappointed. read more

Not a bad spot for some goodies and light meals. This spot kind of reminds me of a place in Toronto called "What a bagel" because it's also a Jewish bagel/bakery joint Plenty of seats inside and out. I ended up getting a cinnamon bun with cream cheese icing and a mishmash bagel with chive and garlic cream cheese. I enjoyed both but I was a little bit disappointed in the taste of the cinnamon bun. Although it was soft, and moist, I didn't think it was "the best" because I thought it lacked that cinnamon flavour. If you have a big sweet tooth like me, make sure to get the cream cheese otherwise, it has the perfect sweet balance. The bagel and cream cheese was good, nothing outstanding. Friendly staff service Would definitely come back! read more

Solly's Bagelry - Their famous cinnamon bun - Bagels Near Me - Vancouver, British Columbia

Worst customer service in all of Vancouver-- they don't answer the phone, and when they do, you're on hold indefinitely and can hear everything going on in the background. This resulted in the wrong order being fulfilled even though I called 10 times to change it before it was too late. Additionally, another time they forgot to give my dasher my specialty coffee I had ordered. Really, please do better! read more

Bagels are dry and terrible Worst was hearing the idiot manager being rude to staff and even customers. She chewed out a delivery guy for no reason Good luck, karma will get u read more

It's the owner! Staff is very inexperienced. No doubt they leave for a better work environment as soon as they have had some training and can claim to be experienced. Today, the owner stood at the cold drink section, yelling instructions with her back to the counter where a lone staff member tried to take orders, prepare drinks and serve food . . . read more

The food was okay, but the store manager was extremely rude and abusive. I made a pickup order with a cashier and moved to the area where I was supposed to pick up my order, as instructed by the cashier. The store manager asked me to move back to the cashier to make my order. After I told her I'm waiting to pick up my order, she apparently had a problem understanding me and started yelling that I should go to the cashier. I'm not sure if she has a language problem, or if it is just an attitude. I'm a business owner and honestly, I would fire her immediately. She's not an asset but a liability. The other staff was very friendly. read more

The owner/manager here, a lady, needs to stop yelling. It makes everyone in line stressed out. Can't imagine what it's like to work here. The breakfast bagel was good! But my god... stop yelling. read more

I have been going to sollys since I was a kid, I went in for the first time a while and while waiting for my food, the owner came in, yelling at her staff, pulling down her mask under her chin so they could hear her. She never at any point was fully wearing her mask. As my food was being prepared she didn't have her mask on fully and grabbed the food from the person serving me (after just simply running her hands under water.) Times have changed and running your hands under some water isn't enough. I wanted to ask for a new one as I don't know where she had been and her hands were not clean while handling my food; but the poor kids looked scared. Super disappointed, it's been pretty known around Vancouver that the service has never been great at sollys but we always go back cause the food is so good, but this really put me off. read more

First thing's first, the bagel was good. Now I had a few issues. This might seems super petty, but considering that this is a bagel shop, you would think they would be pros at cutting a bagel in half. Mine was 80-20 proportion of top and bottom, and jagged. Made eating very messy. Also, I never thought it was possible to f*ck up a tea. I ordered an earl grey and it was literally undrinkable. I don't think it was the Bigelow brand, it must have been old/dirty water because it tasted more like coffee, bitter and disgusting. Worth taking 2 stars off. read more

Had a few people recommend this place to me recently because of their "world famous" cinnamon buns so I had to stop in and give it a try! So this is just an item review. Ordered the cinnamon bun and a cappuccino. Had the bun warmed up as recommended and honestly this was one of the best cinnamon buns I've ever had! Sweet and crispy outside and super soft and fluffy on the inside. Baked perfectly, not too sweet, not dry at all, it was very very good. The cappuccino was good too by the way lol! But highly recommend trying the cinnamon buns!! So good. Would love to come back and try a few more items. Cinnamon bun 9/10. read more

I previously gave this place a 5 star review and was very satisfied with the food and service. I still like the food and the staff are awesome ( I FEEL,SO SORRY FOR THE STAFF) However the owner Leah is very aggressive and mean to the staff. I finally witnessed this first hand. My heart went out to the staff member. as to how small,she must have made him feel. He was an older friendly gentleman, Like others here please read all reviews I won't Be returning as I wish not to witness hardworking staff being treated in such a horrible manner People are people and should not be treated in such a horrible & cruel manner. I saw the joy & happiness leave his face. & be replaced with sorrow, & hurt This was at the Kits store on Broadway @ McDonald I was in the area and deccided to try out the Kits store after only haven been to the Yukon @ 7th location. read more

Oh Solly's. I want to love you, I really do. But there's just so much gone wrong over the years. First, it's the service. Last time I was in, I placed my bagel sandwich order to an unsmiling person who barely spoke to me. I felt like my presence was somehow unwanted there. Not everyone is like that, but it seems very hit and miss. If it's not an unhappy employee, it's other missteps like forgetting the icing to the cinnamon bun (the horror) or forgetting my coffee. Next, the food. The cinnamon buns are still very good, though sometimes it's more hard on the outside than I would like. The bagels are also a mainstay, hard to go wrong. But the bagel sandwiches and "eggels" (bagels with eggs) can sometimes taste off -- sloppily thrown together, ingredients not meshing well. Then, the atmosphere. It can be pure and utter chaos. The seating can be difficult because it's so popular, tables and chairs get moved around, toys strewn everywhere. Make sure you go during off hours. read more

Solly's Bagelry - Do NOT get the potato latke. Greasy, oily, sad. - Bagels Near Me - Vancouver, British Columbia

Poor customer service and awaited 10 minutes for a simple two shots of espresso and no proper apology and the server forgot I even ordered no offer on a refund and disorganized customer service come on for being a popular bagelry train your staff on customer service! Poor espresso and milk I will take my business elsewhere on a place that won't forget to make a simple espresso shot. read more

Poor service. Understaffed. Rude staff. The food is great but I will no longer come to this location if the service doesn't get better. read more

Solly's cinnamon buns are the best in the city. Usually get them to take out. They are good reheated for brunch

I usually have a Cinnamon bun daily for breakfast. Their Cinnamon bun is probably one of the best in the city, but I was shocked to see a 12.5% price increase earlier this week. My wages doesn't go up 12.5%. All I have to say is good by Solly's read more

4.5/5 Wow these bagels are amazing! I've always wanted to try Solly's but it's a bit out of the way for me so I didn't get the chance eat one until my coworker brought a dozen into work the other day with a whole tub of their famous dill cream cheese! I was so happy that I ended up eating an entire bagel smothered with cream cheese while everybody else only had a quarter or half! Anyways, we have a mini toaster oven in our office so I cut the bagel horizontally in half and toasted it before smothering it in the dill cream cheese. I can honestly say that this bagel was just as good as the delicious ones that I have eaten in Montreal and in New York! I am tempted to give them 5/5 but I feel that their prices are a bit high (based on the website) and I'm not sure how often I would want to eat such a heavy breakfast item (or lunch I guess!) I would definitely recommend trying this place (I think there are multiple locations) and if I ever get the chance to physically go there myself, I want to try their giant cinnamon buns! read more

Solly's Bagelry - Raisin Bagel - Bagels Near Me - Vancouver, British Columbia

Absolute terrible customer service. I ordered 6 different bagels, and did not think to double check my own order... what a mistake that was. I walked an hour home and then realized that the cashier gave me all the wrong bagels. I called them and explained to them the situation. "Reias" helped me and insisted that she double checked the order with me (there is no way she did this or I would have noticed they were the wrong bagels). aw continued to tell me that the mistake was was my fault as I walked out with the bagels. She would not provide me any remedy other than to walk an hour back and trade the bagels. Instead of offering a Refund, she simply told me where was nothing she could do. i have worked in many restaurants and I've never seen an issue handled so terribly with no remedy and no manager on duty to soeak with either. avoid this place like the plague!!! read more

My longterm love affair with Solly's has come to an end. And it was a bad breakup. Despite the declining service, quality of food, and questionable cleanliness, especially over the past 2 years, I still continued to support Solly's. Their dill schmear and potato & onion knishes I will miss; the matzo balls once defrosted that could still break a window and the stale challah, I will not. As a longterm and frequent customer, I have heard the owner/manager eviscerate her staff (always "in training") on many, many occasions. The staff, who are always new because the owner is impossible to work for and/or with, are continually berated in front of customers and coworkers. A sign appeared in November of last year regarding orders. I misread one of the lines as "lowering your expectations", which I thought humorous because it actually would make ordering (and eating) at Solly's a far less frustrating process. It actually says "exceptions". The last line asks that customers be kind and patient with their employees. Boss lady, you are not doing a very good job of following that point yourself! After hearing the tirade three times over that was unleashed on a very overwhelmed looking trainee, I decided to speak up. Bad idea. I told her that her trainee was "trying her best"; evidently this was not something we agreed on. Not only did she tell me why her employee was not doing her best, she stated her staff were incapable of following food safe, and started making personal attacks on me. At this point I had no reservations in informing her that the treatment of her staff is completely unacceptable and I would no longer be making any purchases at Solly's. To write the innumerable (and bizarre) statements that followed and were directed my way is not worth my time -- suffice it to say, I have NEVER experienced or witnessed any other restaurant owner or manager treat their staff, or customers, that way and I am certain I won't see it again. Save for an episode or two of Kitchen Nightmares. Solly's: I can't, I won't, and I don't recommend that you do either. read more

Solly's Bagelry - Instructions on how to order. Point #3 unfortunately is not demonstrated by management. - Bagels Near Me - Vancouver, British Columbia

The food is good. However the owner is awful to the staff. We witnessed her yell at her employees multiple times. It makes the environment in the restaurant unbearable. No employee should be treated this way. New management would be a welcome change. I do not think I can continue to support this restaurant in these circumstances. read more

The bagels are not good, and as everyone has already said, the owner berates her employees right in front of customers. I've seen it myself. Siegel's is much, much better. Better bagels, and they aren't jerks. I recommend you go there rather than any Solly's location. read more

I would give this place no stars if possible. The treats are okay but you can get a sugar fix at many places who treat their employees and customers with respect. The owner is terrible. She yelled at everyone in line to stand 6 feet apart when they were already doing so. She did this while two inches away from a trembling employee and while not wearing a mask near the food. The wreak of hypocrisy trumps anything emanating from the kitchen. The staff are all timid women who looked to be terrified of the owner. One can only imagine the hostilities directed at these lovely employees given the rudeness directed at the customers. An owner that demonstrates such low regard for others makes me question the food safety. I recommend you use these uncertain times to explore other places who are more deserving of your business. read more

I've been disappointed with the service the last couple of times. And today I went and the person making sandwiches went from writing with the pen, grabbing the table markers, to making the sandwiches. NO GLOVES. NO HANDWASHING. When I gently approached a co-worker to bring this to her attention I was meant with a rude glare and response "we wash our hands like 900 times a day" . This is not up to food safe standards at all!! read more

Popped in for a fast bagel and water. Great bagel, fresh! The smear, onion and garlic...so much of it though!! Had to scrap it down to the 1/4 inch level and leave it in the bag. Wasteful and excessive. I'll know better next time to ask them not so heavy on the cream cheese!! read more