I didn't use their service, but I HAVE to leave a review. So the previous owner of the house had…read moretheir stickers on the washer/dryer they left behind. I was having issues with my refrigerator, so I contacted them via their website form. The owner (Mr. "Tad" Tadeusz) called me shortly after I submitted the form (talk about quick response!), and I explained the symptoms. Dude just straight up said "Ahh that's an ice-build-up in the fan housing." He proceeds to tell me how to fix it, that it's straight forward, and to call him back if it didn't work. Modern fridges with the freezer in the bottom has so many shelves and such that it blocked my view of the vents and the ice build-up. When i removed all the shelving, I finally saw some ice buildup in the vents, just as Mr Tad assumed what had happened. I mean I wouldn't have minded for them to come and to pay for a professional to give my fridge a once-over to ensure it's tip-top shape. But I did as he said, and the issue resolved!!! As instructed, he told me thoroughly clean all the seals, and turn off the fridge to defrost the freezer so it all melts. I finally ate most of the food to do as instructed, I placed what remaining food in coolers, and gave the fridge a good clean and melted all the ice. Issue resolved!!!! No wonder the previous owner kept Mr Tad's business' stickers all over the house. I'm glad he did! Now I have my go-to appliance man for life!!! This kind of integrity is incredible! The man with decades of experience, knew the issue over the phone immediately, and gave me DIY instructions! I'm a consultant and I charge clients for my experience and advice because that's my job. Mr. Tad is a better man than me!!!

We hired Appliance Solutions because we purchased our house and moved in at the end of May. We…read moreneeded to stack the washer and dryer so they would be able to fit inside the room and have the doors closed, the previous owner would just leave the door but for safety reasons, we needed this fixed. We were able to stack the washer and dryer on our own, but then the pipes wouldn't fit. After a very frustrating 30 minutes at Home Depot trying to figure out the parts we needed to no avail, I messaged Appliance Solutions before we left the parking lot. By the time we were home, he had already called me back, and we scheduled a time for him to come and help. He got the job done very quickly and efficiently. He was extremely kind, affordable, and very communicative. We will definitely be hiring him for any future appliance needs.

As usual, great technician (Joseph) and the repair was done quickly and neatly. I've used this…read morecompany at least 3 times and recommend them. They know their stuff (I've used them to service refrigerators).

We have used the Teckrom team, including the owner (Cristian) and the service technician (Joseph),…read moreas our primary appliance repair company for several years. They also recently completed a refrigerator repair at our home, and we've referred them to many of our clients. They are honest, on time for appointments, and they always find a solution to the problem. Their many years of experience shows in the quality of their work. I never hesitate to recommend Teckrom to anyone needing an appliance service and repair company. Chris Howe @ Howe Realty SD

This is the second time that I've had to call for repair. The first time was for my dryer the…read moresecond time for the washer. And both times I talked to Vicky who answered the service call. The response time for both times were fantastic. I called in the very next day both times the service text the first time Virian and the second time Felix were out very quickly. They're both were well educated on Samsung products and were able to find the cause and professionally and efficiently repair both machines. I would definitely recommend this company. If I have any other appliances that need repair, I will call them. They are now the go to company. They do top notch work and surprisingly, they clean up after themselves.

The only positive experiences I had with this company were the woman who scheduled my appointment…read more(she was great to work with) and Felix arrived at my house on time and my microwave now works. I was told by the scheduler and Felix that the service call was $85. After arriving, Felix pulled my drawer microwave out, put it on the counter and opened it up. I was working from home in the room next to the kitchen (with the door open). I came out and checked on him, every 10-15 minutes. He never said anything to me. About 45 minute later, he put the microwave back, asked for help with the plug and say it was working and that there was something shorting it out inside and that he had cleaned it and the it was working. That was the first thing he had said to me since he had started work. He asked for a cup of water to test the microwave. He then told me I would be $385 dollars. There was never a discussion of the work he was undertaking or that he was doing anything beyond looking inside the microwave. He got defensive when I pointed out that he had not given me a quote for work beyond the service call and did eventually come down but not after trying to bully me. He started quoting replacement costs for parts that he did not replace (that were also covered under the warranty so not even relevant). Even after he came down in price for the work, he tried to guilt me by showing me invoices for unrelated work on other microwaves. It was incredibly unprofessional. While he was clearly qualified, I would avoid this company or at least be prepared to know your rights as a consumer and be ready to advocate for yourself when it comes time to pay the invoice. We won't use them again.

So, I originally wrote a bad review and have since taken it down. I contacted Good Guy Appliance,…read moreand Vitaliy (the owner) had a service technician come take a look at our washing machine. The problem was that the technician never got back to us with our quote for the repair, even after I called a couple of times. After a week, I just wrote a bad review, thinking they did not want our business. The owner reached out to me after that and explained his technician was new and forgot to send us the quote. He apologized profusely, and he went above and beyond to make things right. You could tell he prides himself and his company on the quality of work they do. He ended up helping us repair our drying machine that just had a belt snap a few days ago. He was honest and sincere and very knowledgeable. Made the whole experience great. If I need any repairs in the future, I will only contact him and his company. He made what started off as a bad experience into a great experience. Highly recommended! ,

Fast response. Vitaliy was awesome. Electrolux was going to charge me $360 just to come and send…read moreout some contracted third party to "look" at my dryer, but Good Guy Appliance was way less! I highly, highly recommend this company.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.

The whole experience was great. The initial repair and the repair and cleaning after the parts…read morecame in. Great team and fairly priced.

Called about microwave repair. The call was routed to an international call center. I explained I…read morehad two Dacor units with FCC ID APY. The representative quickly quoted $110 per unit and gave a time window. When I said I had more questions, he told me I wasn't allowed to ask questions -- that I should already know if I want to use them -- and hung up. No opportunity to discuss the issue, technician credentials, or anything else. So I definitely won't be asking because I won't be calling back.

Quality: 4 Value: 5…read moreService: 5 Had our dryer squeaking and called to get service. Vitaly was day the next day and immediately got to work. Disassembling the dryer identified the issue in the rollers. After cleaning the whole dryer, he put the machine back together. Unfortunately, the reassembly couldn't get the same tightness in seams than before the service. That said, the service was worth the cost and was done professionally.

My oven suddenly stopped working few days ago . I was not sure what to do with Christmas coming up…read moreand I have whole family coming over . My aunt recommended ARP to me, because she had a wonderful experience with the company . I called ARP and the booking was extremely easy and fast, they gave me 1 hour time frame for the next day . On time , the technician showed up and was very nice and knowledgeable, he then diagnosed the issue and explained everything to me . After he provided the quote i agreed because the price was reasonable and I trusted his expertise. The tech quickly got the part from his car and as able to replace the part within 15 minutes and the oven started to work perfectly fine. I gave it a day before writing this review to make sure everything is working properly . I am very happy with the service !!!

I was always overcharged and annoyed at poor service for any of my appliances, that was until I…read moreused Fix-it Pro Appliance Repair. Washer/Dryer and Fridge all fixed quickly and affordable. Quick response as well so I didn't have to listen to crappy music on hold for 45 minutes and get transferred 4 times. I highly recommend this service for any and all appliances 10/10

I reached out to 3-4 different places about fixing our donut machine, and this was the only one…read morethat said they could do it. Artur, the technician, was very thorough and explained clearly why the machine wasn't working. His English isn't perfect, but he made sure I could understand everything. The replacement part had to come from China, which took about two weeks, but during that time he kept me updated regularly. Once the part arrived, he tested the machine multiple times to make sure it was working properly before giving me the final estimate. Considering the amount of time and effort he spent, the price was very reasonable. Artur isn't just skilled with donut machines, he also works on refrigerators, dishwashers, ice machines, laptops, and more. You can tell he's been in this field for a long time and really knows what he's doing. I'm very satisfied with the service and will definitely call them again if I need help with any equipment in the future.