Serendipity is the occurrence of valuable or pleasant discoveries by chance, often described as a "happy accident" or fortunate stroke of luck. It involves finding something wonderful, unexpected, or beneficial while not actively searching for it. Dan at "We-Fix" exemplifies this definition. Two years ago we needed an authorized appliance repair service for a Samsung dryer and called "We-Fix". We were very pleased with Dan's service. This past week we needed an authorized repair for our Dacor double wall ovens and at the top of the reviews was "We-Fix". It was a challenging effort and Dan was very diligent and determined to fix our problem. He is by far the best appliance service person we have ever experienced; knowledgeable, skilled, personable and absolutely delightful. read more

I did not use this service, at least at this point. That's because he was kind enough to guide me to try to use my warranty in an effort to save me money. I appreciate that behavior from any business! read more

Everything, from ordering on line to delivery. Quality outstanding. The few times I have picked up, order has always been ready. No complaints or negative comments. Service & Value very good. read more

Dan was amazing! He responded quickly, offered to come over the same day, was prompt in arriving, was able to order parts and have them installed quickly and efficiently and all at a very fair price. Dan was also incredibly friendly, courteous, respectful, and offered tips for helping me get the most out of my Samsung washing machine. I highly recommend Wefix for washing machine repair! read more

Dan was great. He was able to get out the same day when my Samsung fridge stopped working. He guided me through the issue with the compressor and helped me get it fixed under a 5-year warranty that I didn't know I had. Communication was great and I highly recommend WeFix. read more

Our Samsung dishwasher has a persistent error light. We called the teacher and he came out promptly. After about 10 min, he advised us to purchase a new washer, as it would be only $20 cheaper to perform the repair. Loved the honesty and paid the service visit fee. read more

Quick and easy to use with Verizon Ascurion. Guy was nice and got us in and out in good time. Not busy.

Dan is amazing! Punctual, courteous, friendly, explains everything, honest, dog lover etc. He came to fix our Samsung fridge 2 months ago for a clogged drain that was causing freezing. Fast forward to the present and a similar situation arose. I called him and he came back and fixed the fridge free of charge! He had fixed the problem initially and the fridge was actually doing well. What I saw the second time was actually nothing serious at all. I will definitely keep his contact info if anything else comes up. Did I mention how nice he is! So hard to find good workers these days. This guy is a keeper! read more

I called at 4:45pm and inquired about oven repair. I told them I was hoping for a quick resolution. He said I will be there between 5-7pm which was awesome. He arrived at 530 and quickly identified the issue. He gave me the price of part and labor and I had my oven working within 20 mins! Great company! Super impressed!! read more

With WeFix we found a capable Samsung refrigerator repairman! He was very timely in coming and got our ice maker fixed in no time. Was considerate of our kitchen too and the price seemed reasonable. read more

My Samsung washer stopped draining mid cycle. Found WeFix on Yelp and saw Dan's outstanding reviews! I called him Sunday morning, he promptly answered, asked me a few questions and scheduled me for Monday between 11am and 1pm. Upon arrival he quickly found the issue was a faulty drain pump. I found his price to be reasonable, he was quick, had the part on hand and had my machine running again within 45 minutes. My only wish is that I found him earlier; would have mitigated the hassle of leaving the house to do laundry twice! Highly recommend his service!!! read more

I was in awe when I had Dan from WeFiX come out to repair a faulty ice maker in our Samsung refrigerator. He arrived on time, first amazing feat for tech repairs, he knew the inner workings of the refrigerator which was impressive. I expected that if the repair needed a part that it would take another couple of weeks to get it done but initially when I made the appointment, Dan asked me what the problem was and then asked me to send the model number of the refrigerator. As a result, he had the part that was needed for the repair and the fridge was fixed the same day he arrived. How could anything be better and the ice maker is working great. This deserves a more than 5 star rating in my book. read more

Dan came out today and fixed our Samsung Refrigerator/Freezer. What a nice gentleman. He is extremely professional, knowledgeable and good at what he does. I would not hesitate to have Dan out again for any of our other Samsung appliances. Cannot recommend highly enough. Call Dan if you need a Samsung appliance repaired. Fast and affordable. read more

Undoubtedly five stars. I am happy to have tried their service because it immediately fixed my fridge, were easy to communicate with and was fair priced. His service even comes with a 90 day guarantee which I found easy to trust. I will be forever referring his service. read more

Got my oven range fixed by the team at WeFix.. very quick response time, came out same day and needed a part and came back 2 days later to fix. Polite, communicative and knowledgeable. Will be saving their number! read more

Dan was very knowledgeable about fixing our aging Samsung refrigerator's ice maker. The job was done quickly, the problem was fixed, and the cost was reasonable. I understood how he has gotten so many 5-star reviews. PS- If your Samsung appliance is out of warranty, don't make the mistake of calling Samsung's repair line. read more

Displayed professional courtesy when they called ahead 40 minutes before they arrived. Worked diligently as they repleced the broken parts of my ice box in my samsung fridge. Cleaned every part connected to the system. Very skilled and very kind. read more

If I could give WeFix 10 stars I would! This is the best service company I have experienced in a very long time. I had troubles with my Samsung refrigerator not dispensing water and not cooling on the refrigerator side. I called WeFix late on a Wednesday night and Dan returned my phone call at 7 AM the next morning!Dan was already in South County at that time and made it back up to Linda Vista by 9 AM to diagnose the issues my refrigerator was experiencing. Even though Dan's schedule was full that day, he returned to my house in the early evening and my refrigerator is now cooling and the water dispenser works! Great rates, impeccable service / communication and very trustworthy! Peter read more

This review is intended to share our pleasure with MULTIPLE trips here by Dan Viju of WeFIX to repair our (crummy) 6 year-old Samsung refrigerator ice-maker. Samsung has had excessive issues with their icemakers as to earn the privilege of TWO class-action suits regarding them. So, that's how we came to meet Dan. He is an exceptional technician and a wonderful man as well, always with a pleasing attitude and a smile; we will use him in the future for ANY appliance issues that arise in our home. When one thinks of a service technician it is often with skepticism as so many of them charge you for breathing on your property; every time you turn your head they've concocted another way to leverage more money out of you. Dan is as far from the often too-typical service technician or company as possible. He is always looking for ways to help the customer in the most economical way possible. Economical. The next thing that people wonder about is "Will the technician know how to properly diagnose the issue and provide me with a reasonable solution? Dan excels at that, too. Excels. The next frequent thought is. "Will the technician be careful in and respectful of my home?" Dan is not only technically competent, but he is has a very gracious manner in the home and is sure to thoroughly clean up after he is finished. Gracious We could go on and on but you get the picture, we're sure. Dan has been here multiple times for the same issue, even replacing the ice-maker twice. His repeat visits are because SAMSUNG SUCKS AT MAKING REFRIGERATORS and should stick to televisions where they have great expertise. BOTTOM LINE: We highly recommend Dan Viju of WeFIX with the knowledge that you will not only be pleased with his work but also with him as a person. We realize those are high accolades, but they are well deserved. Trust Dan and you'll be pleased. Period. read more

Dan was awesome. We needed some maintenance on our appliances and our dryer looked and operated like it was brand new when he left. He went above and beyond making sure our W&D closet was in tip top shape. We found some things from last decade back there! Thanks Dan! read more

Excellent service! Our refrigerator was making an odd noise and we feared that we would have to buy a new one. We decided to see if we could get it repaired instead, being wary that repair services are not always the easiest to work with or provide the best value or service. We lucked out by calling WeFix. They were extremely knowledgeable, friendly, and did an amazing job while offering excellent customer service. They were able to come out in less than 24 hours, assess the issue and make the repair for a reasonable price. The service technician was extremely nice and polite, he even wore booties on his shoes! That is the true sign of great customer service. read more

Our Samsung electric dryer started to make a terrible noise so I called WeFix based on the amazing reviews. Dan answered on my first call and was able to come out a couple hours later. He was friendly and made us feel at ease about the everything. It was obvious he knew our dryer like the back of his hand and had it pulled apart, cleaned, and fixed within an hour. We definitely recommend WeFix for all your appliance needs and he will be our first call next time we have any issues with other appliances. read more

Dan was very knowledgeable and honest. He provided responses quickly and provided constructive suggestions. Unfortunately, I didn't end up using his service (because the Samsung dishwasher pump was unavailable). read more

I had a poor experience with a prior appliance repair service (due to my lack of research). I was somewhat skeptical when I saw nothing but 5 stars for Wefix but thought I'd give them a try. Dan was absolutely amazing as all the reviews indicate. On time, very profesional and very upfront on the cost. Frankly, I dont think you could do any better. Dan fixed our Samsung washing machine same day, coming back at 6.30 PM once he had the parts. Once you use him you will never look for another appliance repair again. read more

We're additional highly satisfied customers for solving our root cause problem for well known Samsung refrigerator ice maker issues with skilled, quality work. Many thanks to those reviewers who left detailed information on their similar problems which Dan fixed just as he did ours. He promptly returned calls and kept us updated with texts re scheduling and parts availability. He replaced our ice maker, gave us a great price on a new ice tray that he had in stock (ours had multiple hairline cracks). I could not find (through internet searches) new ice trays from Samsung and comparable parts were from off brands made in China with poor reviews. Most importantly to us was his diagnosis and replacement of the drain next to the ice maker. The drain is wrapped in insulating foam with a metal layer of additional insulation. Under the metal is a heating element which can go bad as ours did. Dan explained everything as he went along and answered almost all of my questions before I could even ask them. He came the same day I put in an online service request to diagnose the problem. He returned the next day to fix it with all the parts needed. He was kind, patient, polite, thorough and professional. He followed up more than once to ensure everything was working well. Should we have any other appliance issues he will be is the person we call. read more

Oustanding service. Dan came out to check a code that came up on my Samsung Dryer. I called him on a Saturday to schedule an appointment and he came out immediately that day. Found out I needed a motor for the dryer and he immediately got it ordered for me and was even available that next day to install it. I would highly recommend him; if you want quick, professional and outstanding service to your appliances you need not look any further. You will be amazed he knows exactly what he is doing and is quick with his services. We thank you Dan for all of our help to get our dryer fixed and thank you for everything. You are truly amazing and will be calling you for all of my appliance needs in the future. God bless you and your family. Sheri & Hans read more

Called in the middle of the afternoon and reached Dan. He communicates well and shows up as expected. We were having issues with water pressure being low through the water dispenser and he went to trouble shooting quickly. He gave us some pointers and asked if we had any other issues to address and I brought up an ice making issue. He diagnosed that issue as well and got straight to resolving it! Dan is extremely professional and would hire him again and would recommend him a thousand times over to anyone who has any issues he specializes in! He is efficient, respects your space and is EXTREMELY knowledgable. We have had many handyman and repair men before and he's by far our favorite of them all! read more

We had a Samsung oven fail. Based on Yelp reviews we selected WeFix. They responded right away to our call, scheduled a time the same day to do the repairs and showed up on time. Damian repaired our oven quickly and expertly, Damian was also very considerate and professional. WeFix will be our GoTo appliance repair source and we recommend to anyone needed their Samsung appliance repaired. read more

Our Samsung refrigerator began making odd noises and we feared the worst. We called Wefixsd and they were able to come out the same day. The Tech was extremely knowledgable and was able to find the solution quickly and repaired it within an hour. The tech was very patient and explained things to me as he went through the diagnostics and we were very satisfied with the results. We highly recommend WeFix! read more

Dan was easy to work with and fixed my Samsung microwave the same day we spoke. The whole process was easy and cost me less than going through Samsung themselves. read more

I researched Samsung Technicians on Yelp and found WeFiX with good reviews. He also fixes other brands but specializes in Samsung. We heard our dryer pop and suddenly stopped. Dan showed us the damage, he also gave tips on our Samsung Washer. Highly recommended, it took him about 30 minutes to fix the dryer. read more

This is far and away the best repair service I have experienced in ages! Daniel communicates, arrives when he says he will, is knowledgeable, respectful, (shoe booties) , and wastes no time. He came and diagnosed my refrigerator problem, ordered the part, scheduled the repair when it arrived. He texted me when he was on his way, did the repair...and even came back when I was having a problem getting one of the shelves reinstalled. Do not hesitate to call WeFix! They are wonderful!! And reasonable! read more

Called WeFix in the morning about my 5 year-old clothes dryer malfunctioning. I spoke to Dan on the phone, he was super helpful and was able to come out that afternoon. Once at my home he was able to quickly identify the issue, clearly explained the problem to me (even though I know nothing about dryers), had parts available in his truck, and resolved the problem that day. The entire time he was very honest, professional, and patient when I had questions. I definitely recommend WeFix it, and will call them first if I have problems with home appliances in the future. read more

Our dishwasher was not cleaning correctly, and I'm so glad I called WeFix. They got the new motor the next day and installed it. They are very professional and super friendly and neat, and very respectful of our time. Dan is great! read more

I hired Dan to fix my Samsung refrigerator. I called him on his phone and he answered right away was a very prompt in making it to my house. He quickly figured out what was wrong with it ordered me a part which was hard for him to find but he's kept to it and he always kept me in the loop with where he was in getting the part. When you got the part he came the same day took him about 90 seconds to install the part and his service was done. Pricing is very good and he's very open and honest with his work and what he is doing. I would highly recommend hiring Dan for any of the services that he is able to do. He will not be disappointed read more

I contacted Wefix yesterday based on the good reviews and focus on Samsung appliances. My fridge had stopped cooling all of a sudden. Dan gathered by appliance info and showed up at the agreed upon time, staying in touch with me via text as to any time changes. He knew exactly how to swiftly diagnose the problem and let me watch his process. He helped me learn about how the refrigerator works along the way. The repair was efficient and high quality. I know I can count on Dan for any future needs as they come. He let us know he does work on other brands as well. I recommend WeFix wholeheartedly. read more

We called Dan at WeFix to repair our Samson refrigerator which was leaking water at the bottom of the fridge. He was able to come out the same day. He walked us through the entire diagnostic procedure, double checked the results, removed the panel and cleaned the rear coils in the back of the fridge and reset the startup settings. He also gave us a detailed explanation as to what caused the problem and only charged us for the service call. I would highly recommend WeFix to anyone needing repairs to their Samson appliances. Ed T. read more

Our electric Samsung oven went out after only four years. After looking at on-line reviews, we chose WeFix and were not disappointed! Dan was prompt in returning our call and made his first service call within 24 hours. He provided an honest assessment and quotation and ordered a new smart board part. He texted the service part description with actual cost. He provided quality, on-time service with fair cost of labor. Highly recommended! read more

My washer was not fully evacuating the water. Dan was able to quickly identify the issue and resolved it in a very professional manner. Also, he was very prompt on getting back to us after reaching out for service. I highly recommend him for your next appliance service needs. read more

Dan came from WeFix and fixed our machine in a jiff. While no one else earlier was able to diagnose the issue. He made sure to tell us what was the issue, how we can best fix it in most cost effective manner and avoid any such issues in the future. Highly recommend calling them for Samsung appliances! read more