I recently charted a yacht for employee appreciation week at the company I own. We all had a…read moredelightful time, except for the Executive VP who barfed into the harbor--an unlikely and smelly chum--and caused the fish to start floating belly up in the water! (AG, you know who you are, lol). Other than that mishap, it was a fantastic experience, and it made me consider participating in a yacht timeshare myself. Boating makes me want to quit my career and travel the world by sea. But alas, Wifey likes her diamonds, and I like my luxury cars...

Poor customer service and poor quality of boat. I have to…read moresay it's difficult for me to write this review as my family and I were very much looking forward to spending a beautiful day on the bait to celebrate my dads birthday. And all though we still made the best of it it really did not live up to what was promised and the amount of money we paid. So let's start with m: 1. The address did not match what was listed on their Yelp page and created a lot of confusion and frustration especially since we had kids with us. I had to text the owner, Mario, and he gave us another location to charter form which was not at all what was listed on their page. 2. Not sure if the captain of the day,Noah, was having a bad day or what but he was definitely not in the mood to greet us properly. He was very short, not so friendly and barely spoke to us during our ride. 3. The boat was not like the photos they presented or posted on Yelp. I even texted the owner and asked him to send me a few photos of what the boat will look like. It was definitely dirty, the coaches were so damaged and dirty they had black clothes over them. One of inside couches was wet, my uncle sat on it unknowingly making his pants wet and him uncomfortable for the rest of the ride. 4. The table surfaces were all damaged & chipped. We had to be careful for the kids not to get splinters when they would approach the table to grab something to eat. 5. Worst of it all was that we only watched cargo shipments for 2 hours!! On our phone call with Mario mentioned we can go through the canals and even get a far glimpse of the Queen Mary but we didn't. We even asked Noah to take us the other way around into the open water and he said no he needs to this way first (meaning by the cargo shipments). It was very disappointing since it was my dads actual birthday and the experience was completely robbed from us. It's very sad that we wasted over a thousand dollars and didn't receive what we had paid for. And I even texted Mario afterwards telling him our concerns but didn't get a reply back. Poor customer service.

Finally a place that rents boats that you can take into the ocean! Although you're not allowed to…read morego too far out. And they're phasing out their most powerful boat, the 75hp, because of too much abuse and the associated high insurance costs. But they still offer the 40hp boat and that has plenty of power, with a top speed of about 20 knots. It comfortably seats 4 people in designated seats, but can fit an extra two people sitting up front sideways on bench seating. I had a great time. I saw seals sunbathing on the buoys, and I even saw dolphins near the first oil rig island by the Queen Mary ship. Of course you can also get a nice close-up view of the Queen Mary itself. You're allowed to go almost to the Seal Beach Municipal Pier, but not quite. 1hr duration is enough if you want to do a quick single lap of the designated ocean area. 2hrs is highly recommend if you want to take your time and not be rushed. Be sure to bring a light jacket, hat, and sunglasses to protect yourself from the wind and sun. The designated driver is not allowed to drink. I'm not sure if the rest of the guests are allowed to drink. Park near the Yard House restaurant and then walk to the back of the restaurant and you'll see the little hut with the staff in it. If nobody is there then look over the edge to the docked boats because the staff might be down there instead.

The 40hp boat was not powerful enough for 6 passengers out in the Long Beach harbor past the Queen…read moreMary. Because we couldn't get up on a plane, the small waves ended up splashing everyone on the boat. We just puttered around the shoreline marina. It was fun, but a little disappointing at the same time.

it was great! The weather was perfect. The boat crew and educators were knowledgeable and friendly…read more And we saw a blue whale!

the company was very good about sending a reminder about our reservation. The cruise was…read morecomfortable, and we saw whales!! We saw a mother and child finned whale, multiple times. The captain did a great job positioning the boat so everyone got a good view. All in all a great experience.

I planned a boat rental for a group to go around Naples and see the holiday lights. It was easy to…read morebook online and London Boat Rental provided all the information we needed ahead of time to make the most of our experience. There were a lot of parties checking in at the same time, but the staff kept everything running smoothly and once our whole group arrived check-in and boarding went quickly. They do not have physical maps of the canals, but there is one at check-in you can take a photo of. We had 11 people on the boat and fit well, if a bit snugly, and there was room for a cooler and food.

I booked a boat ride in advance, but they canceled the trip on their end…read more While I understand that cancellations can happen (weather, maintenance, etc.), the real issue was what happened after. Getting a refund has been difficult. I've made many attempts to get a hold of someone at the business and via email. No one picks up the phone and I've not received a reply to my email. When a company cancels a service, issuing a prompt refund should be straightforward. Unfortunately, that isn't the case here, and it's created unnecessary stress. I would recommend being cautious when booking and confirming their refund policy ahead of time. Hopefully they improve their customer service and how they handle cancellations in the future.

I found Boat & Bottle when looking for a memorable experience to take my wife on for our first…read moreValentine's Day as a married couple, and I am very glad I did. Captain Sebastian was super friendly and a fantastic communicator, making sure we had all the information we needed to make it to the launch ramp on time (directions, parking, etc.). We got lucky and caught a SpaceX launch from the boat, which was surreal to see. We opted for the V-day package which included flowers, chocolates, and balloons and really added to the ambience. Overall it was a magical night, and I highly recommend to anyone looking for a unique date night.

I booked a boat and bottle for my sister's birthday. Captain Sebastian was kind, communicative, and…read morean all around amazing host! We will definitely be booking again!!

My girlfriend had her birthday party on the boat and that was my first experience with Chill Out…read moreSailing. It was an incredible time on open water, floating toys of all sorts and the paddle boards to explore away from the boat. The captain was very knowledgeable about everything sailing/boat related and also about the City of Long Beach. We brought our own food and alcohol, bathing suits and towels. Besides that, everything was taken care of. On my second experience with Chill Out Sailing, I went on the smaller powerboat and we saw pods and pods of dolphins and had a more intimate experience on the water. Bring a jacket and snacks to have a good time!

Top-notch! My girlfriends and I chartered this boat for our birthdays and it was exceptional! We…read morewere taken out during sunset and not only was the captain amazing but his first mate was so helpful. They truly do care about ensuring you have a wonderful experience which we did. We cannot wait to go out again during the summer!

They provided a safe and comfortable journey in the LB harbor. The staff made sure all of us…read moreunderstood our safety and took care to accommodate the family's needs.

We booked a New Year's Eve dinner cruise expecting a reasonably comfortable dinner experience. That…read moreexpectation was not met. There was not enough indoor seating for all guests, and many people were forced onto an upper deck on a cold, rainy night. The upper deck was poorly covered, wet, and uncomfortable, which made it difficult to eat or enjoy the evening. The food quality was poor, items ran out multiple times, and plates and utensils were unavailable at points. Overall, the operation felt overcrowded and disorganized, and it was not an enjoyable way to spend New Year's Eve. After significant back‑and‑forth, Spirit Cruises did eventually issue a refund by check, which I appreciate. However, that does not change how disappointing the actual experience was. I would not recommend this company for a special occasion.

Nice people getting you off on your journey and a really fun and festive atmosphere at the…read morerestaurant at the dock. Rented a boat and took it out for a couple hours to see the holiday lights and enjoy some friend time on the water. Brought our snacks and drinks and navigated out to the canals of Naples. Beautiful this time of year with all the lights and magical holiday vibes. One thing I would say the rental price does not include a service charge of 15% so your total will be 15% more than you expected. I'm sure they note it somewhere along the way in the paperwork but I missed it and asked later when I saw the charge which they cleared up right away. The map is helpful as you may lose reception out on the water. Low tide gives you a more fun experience than high tide as you can't go under some of the bridges if the tide is too high. Check your tide chart before booking or ask them. Nigel's restaurant there seems really fun too crazy use of a space that was just a sidewalk a few years ago. Definitely a great spot to take off from and lots of restaurant options near the dock.

My friends and I had a fun time on the duffy! Check in at the same entrance as Nigel's as they are…read morethe same owners. The pink ones are $350 for two hours, but we went with the blue one for $250. Pretty reasonably priced if you go with about 10 people, which fit comfortably. The table on our duffy was a bit wobbly and the motor was pretty slow. Full throttle was about 3 miles an hour. At least we felt safe driving it around Naples. We brought plenty of snacks and drinks. The Bluetooth connection worked fine but the speakers were a little blown. Despite the condition of the duffy, we still had a blast. The staff was very nice checking us in, getting us started and parking the duffy. I'd totally do this again!

I've Rented this bot 3 times was amazing , seamless booking . Beautiful boat highly recommend.read more

What an amazing experience. Kevin, Gabe, and the entire crew were nothing short of amazing! The…read moreboat was beautiful and clean. I highly recommend!

Friends and family came together to release ashes of a loved one in the ocean. Prince Charters…read moremade a difficult experience very memorable. The captain and first mate were compassionate annd handled every detail with care. They made a beautiful presentation with the ashes and carefully released them. The boat was beautiful and was exactlay when we wanted. The office staff were wonderful as well, and made sure every detail was handled promptly.

Sadly my family used their services for a scattering and things were so miscommunicated. I made the…read moreeffort to discuss my concerns with the owners to only receive excuses for every concern. At a time of loss, that last thing I want to do is argue. No compassion was shown or remorse. Added more stress to an already difficult time.