BEST customer service goes to a young man named Travis. This worker fixed our order & is literally fixing orders someone else mistook. Our drive up machine is not working & he came to save the day in minutes & was patient enough to bring us condiments. I like to call corporate or managers when someone is stepping up without throwing team member under the bus. He is professional without overdoing it or with that sarcastic tone. Dang, this kid won't work here long, he's beyond this place. If customer service suck-the food process will suck! Keep up the good work Travis! read more

Shout out to the staff for coming out in the snow (but not in roller skates? Just kidding) to bring us our food! I absolutely love Sonic - I think the idea is extremely clever and likely has changed American drive-thru's forever. I'm not sure if all Sonic's allow you to pay at the machine, but this one does and it's awesome. The person behind the mic was also so friendly - I had forgotten that combo's include milkshakes and he had told us he would make our's a combo to make it cheaper. Their milkshakes are also so thick but so delicious with whipped cream and a cherry! The hot fudge tastes like a basic chocolate milkshake, but in my opinion there's nothing wrong with that. I also love their chili cheese tater tots and cheeseburgers and their Coney hot dog. Not that any of this is gourmet, but if you've been on the road for a while and you need a pit stop but it's awfully cold and snowing out and you don't even wanna run for the door, Sonic works out perfectly. Plus, they have trashcans located all over the place and even these bin extenders for you to reach all of the trash. read more

"Holy **** there's a Sonic!" I exclaimed to my girlfriend when I saw the Sonic logo on the highway sign. Every time I see a Sonic ad, I feel like a 5 year old watching Saturday morning toy ads - being teased by the unobtainable. We're bombarded with Sonic ads back home, yet there's no Sonic within ~100 miles. So, there was *no* doubt we were stopping there. Pulled in to the slot, hemmed and hawed about what to get, and finally settled on a burger, tots, and a peanut butter fudge shake. OOOHHHH MOMMA. I could feel my moobs growing already! Food arrived......... cold. Yes, cold. Mind you, this wasn't at an odd time, it was ~6pm. My burger patty tasted like it sat in the steam tray for a couple of hours. Bun was borderline stale. Tater tots cold, mushy. Shake, while correct, was meh. This was at 6pm..... shouldn't that be a dinner rush? Freshest foods? Girlfriend's food was cold too. On top of this, our orders were wrong. My girlfriend's about 80% wrong, mine about 30% wrong. OK, that's enough. If this is "Sonic good", then they can keep it. Asked for the manager, who was Mike that night, and he was very understanding. He started by offering to make new food (no thanks), then offered a refund which we accepted. Mike was incredibly apologetic - and was very good at apologizing - which is good. Because if he allows his crew to let poor quality product out the door like we received, he'll be apologizing a lot. read more

Where can you get a burger and cheese fries in the wee-hours of the night? ...Sonic! The food quality is on par with any other fast food establishment. The service was pleasant and timely even so late at night. We were a bit disappointed that their shake machine was malfunctioning at the time. read more

For some reason, I really enjoy Sonic even though I fear most fast food and know how bad it would be for my general health and physique if I ate it more than occasionally. I think would always recommend getting Sonic's corn dogs. They're uniquely good and they have promos from time to time that price them as low as 50 cents each, but more frequently 99 cents each. Sonic had a most amazing promotion during which they were selling "Boom Boxes" (get it?? Sonic Boom..) for $5 over this past summer. They were an awesome full meal deal that included a fancy hot dog all dressed up and topped, a burger, a drink and tots. Oh, how I miss those days. Another menu item I strongly recommend are their jalapeño poppers. So good. They're not at all spicy since all of the seeds have been removed, but they're delicious. The service is always friendly, but sometimes gets the orders wrong. If you stay there to eat, they're happy to rectify any mistakes. If you're not staying there, take a minute to check your order or play the game of food roulette. You may view it as a Japanese omakase sort of experience where the kitchen decides what you are served and your initial order was merely an opinion that you expressed, but was vetoed by the powers that be. read more

Still haven't gotten my food and I've been here for 30 minutes and they weren't even busy when I first checked in. they took my money and didnt even give me my food read more

For starters...they don't follow the hours they list online. I'll show up here when it says it's open and turns out they are closed. Then when they are open, half the time they don't have what I'm trying to order...but it's never the same thing. It's weird, one day they're out of hotdogs when I order a hotdog, next week they ice cream machine is down when I want an ice cream. The food is low quality, the service is brutally slow. This place is a guaranteed bad experience. Stay away if you can avoid them. read more

Lol if I could give 0 stars, I would. It's supposed to be 24/7, but I went here after a wedding and some guy getting into a red car said "oh yeah we're closing early tonight..." like dude, there's NOTHING open here around this time at night (1am), and you may not care about this job, but come on. read more

This place is so disorganized even pre Covid. Every time I've tried to order here by myself or with friends/family who don't have sonic by them its a nightmare. They are always out of most of there menu so good luck ordering. Tonight I waited in the drive thru and they said they were out of shakes and ice cream. Another time it was there system was down for 45 minutes and like stated before you order and it's always that they are out of something. This location really doesn't make the business look good or appealing which is such a shame. read more

You think 3 times visiting this place would get better it's not better the service is horrible you order a stinking goddam shake about hour to get it it's crazy they always say all were understaffed don't waste your time unless you're going no where fast read more

There sour dough burgers are so good. The chilli cheese fries is mmmmm good and vanilla shake is smoothie. Nothing really specially besides driving to the speaker thing and ordering. read more

Went here about a year ago, and this was/is one of the worst places we've ever been to. Extremely unsanitary and the good looked no where near as good as the foods pictured. Managed by a bunch of kids, and it shows. They could do sooo much better if management was present and make it a fun experience to eat at. Sooo disappointed and scared to even return. read more

HOOKED ON SONICS LOL...sounds like a "how to read program" Sonic is fast food....yes, but Sonic has consistently DECENT fast food ! Years ago, in a far off land called San Antonio, my dear friends dragged me to my first Sonics. You have to try the Frito Chili Pie.....um....LIFE CHANGING !! Also, Cherry Lime Ade's are the bomb and make sure to try Molten Cake sundaes ! To make it even better, each order comes with a mint candy. All of which are brought to your car by servers on Roller Skates. Love this place mucho !!! read more

Overall not that great for a Sonic, other locations definitely have a better quality of food. My sonic burger was barely warm when it came to me, along with slightly burned cheddar poppers (at least they were heated throughout) and iced tea that was slightly more sweet than I've been used to. But what do you expect? It's a rest area-esque fast food joint in the middle of many other choices, you're not coming here expecting much in the first place. read more

Sigh. Classic american fast food. Nothing really to say since this is pretty much normal Sonic food. Everything was delicious but of course you'll feel kind of sick the next day. Highly recommend the popcorn chicken. Great driving break place. read more

Sonic Drive-In - Yummmmm - Burgers Near Me - Bartonsville, Pennsylvania

I was doing a fast food challenge of trying out different places. I've had Sonic in the past, but years went by and I gave this place a chance. I'm not sure if my food just wasn't prepared as well as it could have been (cheese sticks) but regardless, I never realized how pathetically barren the menu was. I was shocked and sad. The only thing this company seems to have going for it is the novelty park-and-order-here area where they come out to give you the food (I did drive-thru). read more

Seriously paying extra for relish,etc on your Hot dog brings another Sonic Low to fast Lousy food read more

SLOWEST fast food place I have EVER been too! If you go in the drive thru expect to wait at least a half hour. The food isn't even good for this kind of wait. They need to pay better so they get more than kids running this place! read more

Sonic never disappoints! We do not have any in NY so every time I come here I make the stop. Car hop was very friendly and love the happy hour slushies. Had the Chicago hot dogs.... Rolls are amazing. read more

Sonic Drive-In - Yummmmm! - Burgers Near Me - Bartonsville, Pennsylvania

Stopped for 2 cherry Limeaids today, told the girl taking order to please make sure there were a few cherries as the last 2 times I got them there were none ,waited a very long time in the drive in lane got my drinks paid $5.49 drove away , tasted and it was nothing more than seltzer water tinted pink. So I went back and stood at the window stating my complaint, the girl got someone in charge and she was nasty unprofessional and very rude. Said she couldn't take them back because of covid,understandable, so give me my $5.49 back, I need your receipt...I want given one! I will never go to take location again it sucks! read more

Screwed up our order, then they said they were out of ketchup packets, the girl said she'll put some in a cup. She never came back!

Just visiting this area and my husband just had to eat at a sonic because we see the commercials all the time. So despite the low ratings and bad reviews we stopped for the novelty of it. They got my order wrong and their chicken sandwich was drier than your uncles elbows. His double bacon cheeseburger was alright and the fries were beyond tasteless. But it's all good cause we got something off of our bucket list. Service was fairly quick. read more

Worst service ever! I'm sitting here waiting for a steak sandwich that they gave me a corndog for. I called. I called again 10 minutes later. Ridiculous service. No apology. No discount. Nothing. Never coming here again. read more

I have given this place second and third chances and each time they disappoint. Each time I've gone they've gotten the entire order wrong. They forget to give drinks and fries, I have requested no onions on my burgers each time only to find it smothered in onions. I have brought it to the attention of the servers and I only get an "oh sorry." No offer to fix it and they run before I ask if they can. read more

We waited in the order kiosk for over 15 minutes after pushing the red button. After we gave up and went to the drive thru where there was zero response, we went to Dairy Queen up the street, you should too. read more

So why does it take 25 minutes for anyone to take your order in the drive thru? Then we call to see what's going on and still stupid response? So we go to the ordering parking spot and all together 35 minutes for two drinks n two pretzel twist!??? Get employees that have a BRAIN! Sunday 18th 10:26. Everyone's been here forever I always come here and the foods great n fast but this is by far the worst way here for 20 mins for no reason ! read more

The slowest service I have ever received from any "fast food" restaurant I've ever been to in my life, on MULTIPLE occasions. Coming from someone who used to work at Wendys where they literally record the drive-thru time and strive to make it as fast as possible (yet neglect customers dining in) I could not believe this place is still in business! Many times it has taken close to a half hour to receive food in the drive thru, and we were the only car there! They need to get their shit together I don't know why they are so slow; I'm assuming the store is run by a bunch of young people who could careless. The only reason I gave two stars is because their boneless wings are actually pretty decent and I LOVE their Ocean Water. read more

My first visit to Sonic was the result of avoiding an enormous cluster of standstill highway traffic and the catlike agility of a very forgiving minivan. Sonic has been advertising in this region for close to a decade, but it was not until the past few years that any were actually built. First, some commentary. Sonic's faux-retro business model caters to a car-based culture. Though many of us are wholly dependent on cars for transportation, it seems quite strange to use them as a dining room. This was probably a real thrill in the 1950's when cars started to take off, but today it just seems like a gratuitous throwback. The parking lot is not designed well considering they force their employees to wear roller skates. Sure, there is a small walk-up area with limited outdoor seating and a drive-through for people on the go, but unless you enjoy eating in your car - and I don't see why anyone would - you will find this place to be quite limiting. In the winter, dining "al auto" will be the only option since there is no indoor seating. The food itself gets two stars for typical fast food adequacy. The hot dog, burger melt and tater tots were all pretty close to expectations, with the exception being that nothing was actually served at an appropriate temperature. Warm, at best. The onion rings tasted like they were coated in pulverized Honey-Comb cereal. The most remarkable thing about the menu is the extensive drink selection. I had my eye on the "Ocean Water" (a berry/coconut drink...I think) until I realized it was actually bright blue in color. Instead I opted for an unsweetened raspberry tea - possibly the highlight of my meal. So why only one star? Aside for my distaste for the concept and the mediocre food, by themselves worth a two star review, there is a glaring issue at this location that would definitely steer my business in another direction if again given the chance. The bathrooms. Or should I say, bathroom. The restroom designated for men was shut down. I can't imagine what it looked like, as the restroom designated for women was in absolutely deplorable, filthy, third-world condition. Empty toilet roll holder with a questionable roll perched on a handicap railing. The hand-dryer was encased in dried soap scum from the dispenser above it, probably two years worth since that's how long the place has been around. The floor was several shades darker due to caked/smeared filth. The door lock was broken. If the bathroom is this dirty, I can't begin to imagine what the other restroom looked like - or for that matter, the kitchen. Read the other reviews that mention food temperature and bathroom cleanliness... clearly two chronic issues here. read more

1/2 a star if I could. What happened to Sonic. Blech!! Ice cold hamburger. Asked for bacon - no bacon. The drinks are the only thing that is decent here. Just a horrible mean. read more

The food is okay ... Their chili dogs are very good... They lose stars as this has got to be the slowest drive thru ever !

"How does this place stay in business?" I live here and have avoided this place due to amazingly non-existant service and incorrect orders, but I had a hungry out of town guest and we were shopping near there. Pulled into a space & pressed the button. .....nothing. Waited, saw an employee come out, chased her across the lot to ask if there was a problem with the speaker & she said no-they TRY to take orders within 5-10 minutes & I should go to the car & wait. (it had already been 10 min!) By then the drive through was empty, so I pulled in...and waited at the speaker. By this time I HAD to know how long this so-called fast food would take, so I sat there for another 20 min while car after car waited behind me, gave up & left without even ordering. By this time it was getting cold & boring, so we left also. My passenger, who was seeing this through fresh eyes sat there figuring out how much business they threw away-a low estimate of $5 in sales lost for each prospective customer certainly adds up! Every time one left we said "there goes five bucks!" It was funny to us, but if I owned this poor excuse for a franchise I don't think I'd be laughing, and if I'm Sonic's main office I'm sure I would be upset by the reviews left here-same complaints over & over, for as long as this location has been open! If you are here, you are in the middle of a big concentration of soulless corporate eateries, and a number of excellent local establishments-go to one of them! There's some really nice reasonable quick choices out there, and they'll even take your order! read more

Slow service. We waited 5 minutes before someone finally asked to take our order and then I had to ask for one part of the order at a time. It took nearly 5 minutes to finish taking my order cause he seemed extremely distracted. When the food came out the order wasn't quite right but after waiting so long it wasn't worth the time to get it fixed read more

I like it, it's just that none of their food tastes any good. A shame. I do like that they can somehow hook you on $3 ice and syrup concoctions though. If you go, just order a beverage. read more

I was so excited to finally get a chance to try Sonic. I always saw the commercials on tv and it looks yummy. BIG DISAPPOINTMENT!!! Everything we ordered they said they ran out. We wanted crispy chicken, but all they had was grilled chicken. It was grilled chicken in two pieces of bread. Bland and boring. We wanted onion rings. They ran out and gave us tater tots instead. Their fries were not hot and basically tasted liked it was microwaved. The drinks were ok though some were drenched in syrup and the others were lacking. Not to mention they forgot some of the stuff we ordered. All in all this was a horrible place to eat and I don't think i will be returning any time soon.... Neither should you... read more

Sad, wilted, heat lamped food. Non-working restrooms.

I've been to four other Sonics before and this one is by far the worst. Burger was not hot and my tots were hard as a rock. My cherry limeaid was too sweet like they got the mix wrong. Disappointing. The order taker was distracted and took twice as long as to take the order because she kept asking my husband to repeat himself. Carhop not on skates ( I love the skating carhops) and didn't ask if we needed anything else. Won't be back to this one. read more

I have been going to Sonic up in Easton, pa which was always great. I was excited when a new sonic opened closer to me but what a huge disappointment they are!! My first time there I ordered a coconut cream pie shake they gave me the wrong one they refused to acknowledge that they got the shake wrong. My second time I bought a hamburger now it wasn't busy when I ordered the burger and when I paid and got the burger it was cold so never again if I want Sonic I will drive to the better one obviously! read more

Avoid this place. Absolutely filthy, tables and restroom. Part of our order was incorrect even after they read it back to us for the third time of not getting it right. Sullen employees. A cold burger. A slushie without slush. How does this place even stay in business? read more

I can't say anything bad about the food, but service is TERRIBLE. Staff are unfriendly and wait time is ridiculous. Twenty minutes in the drive thru?! read more

Here's the thing: I love Sonic's food; I just don't like this Sonic in particular. I'm not sure why but they ALWAYS get my order wrong. Every. Single. Time. Honestly, it's gotten so annoying that I've just stopped coming here altogether. And no, I didn't go with a large family or anything- just me and the BF. Even the simplest orders somehow managed to get screwed up. Onion rings and Sprite when we ordered mozz sticks and Ocean Water- dumb stuff like that. I understand that when you get busy/stressed, accidents happen. But the fact that it's happening so often just seems inexcusable to me. I've actually been to locations in other states that were not like this at all so... not sure what's going on here. However, I will give credit where credit is due- staff are friendly, food is fresh, and the wait time tends to be pretty short. read more