The restaurant looked closed. Until we pulled in. Dark and employees were staring at us. We ordered through Drive through. Our food was not only cold but looked like it had sat for hours. If you have ever left fries out overnight and touched one the next day? Chicken had dark patches on them from sitting and were impossible to break In half. Tots were Luke warm and stale. We just drove 2 Hours and were starving! My family will never return and we will be letting our friends and family know not to either. They are going to make someone sick! read more

Sonic Drive-In - Chicken tenders are old and hard as a rock! I am a restaurant manager and these are not safe to eat!! - Burgers Near Me - Beavercreek, Ohio

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Sonic had really amazing customer service back on Tuesday, March 24! The food I received was made fresh, and the quality was excellent!

Don't go unless you have an hour to waste. Staff are rude and slow. I left without our food after paying after a 30 minute wait.

Night crew is very rude and barely acknowledge your existence. Need to do better on costumer service, they should be embarrassed.

I ordered a chili cheese coney and they sent me a hot dog with no chili and only a little bit of cheese drizzled on it. What is so hard to understand about putting chili on a chili dog? This my second time ordering from Sonic in eight years and there will not be a third time. read more

Sonic Drive-In - A chili dog with no chili!!!!! - Burgers Near Me - Beavercreek, Ohio

Me and my husband ordered a twisted flamingo and blue raspberry slushy with nurds. The slushy taste like water with no slush and the twisted flamingo has no cherries and cream. Customer service was horrible. read more

I left 5 stars a month ago, however, the only thing I can come to a conclusion is they switched management because last 2 times were a bad experience. Waited in line drive through for 30 minutes. Then all of a sudden they were able to get 5 cars through in 5 minutes. It's like they were expecting people to leave. This last time, I know their drive through is slow so I ordered for patio. They said no blasts at this time. Btw it was 90* out and humid. No explanation. So, this is definitely last time I go to this location. read more

No clue how the food is. The lady at the order window was about as rude as they come. Started yelling at me about picking up an online order when I just was pulling up to order myself lunch. Sad I loved this place at one time read more

The service was so slow, we left. First we waited about 6 minutes at the drive-thru speaker. No one even acknowledged that we were there. I decided to drive around to one of the stalls, pushed the red button and waited. Again, no one even spoke to us. Usually even a quick, "we'll be right with you." works wonders. We waited another 10 minutes and then just decided to leave. I doubt I'll return to this location. read more

How does a sonic not have Coney dogs, chili, shakes, slushie, limeade, or sundaes?? Entire team including manager had an attitude. The ambiance was dismal. read more

The food was cold when I got it in the drive-thru and they got the order wrong. I ordered Mozzarella sticks and a corndog and some chicken tenders for my friend and I and they gave me cold tater tots, two cold relish hotdogs, and lukewarm mozzarella sticks. To top it off, the workers practically threw the food at my friend and I. I won't come back, especially since they claimed their ice cream machine was down, then proceeded to hand the car in front, and behind us milkshakes. If I could give this location zero stars, I would. read more

Two bad experiences in 3 days. I am done. I am in from Europe so I was super excited to visit a Sonic. Well because of this location that will not happen. I went to try the garlic butter burger. The sign was up but when I ordered it they told me "we don't have it". What does that mean is the promotion over and sign not taken down? Are they out? Are they getting more? No details or even asking if I wanted something else. So I said thanks and left. So tonight I thought I would go back and try something else. I showed up at 9:30. There was no sign posted systems were down or anything and the woman told me her system was down and she could not take orders. It was 30 minutes till close, very dead. ,and no posted sign. Wellllllll...... that is not totally transparent!!! Just tell me you closed early read more

Used the sonic ap to get a soda. Pulled in and all the stalls were closed, because they are short staffed. The sad thing is the are always short staffed and lazy. They should just close the Sonic. read more

First of all they cannot take orders correctly. I say a giant drink they think a diet drink. I have been through the drive thru 3 times in 2 months and they pass the wrong food through the drive thru or screw up the drinks. Tonite I ordered a giant water, giant coke and a giant cherry lime aid. I pull around and the guy rudely gives me a small diet coke, giant water and giant what I thought was my cherry lime aid. I got down the road and it was diet sprite with cherry flavor no lime or cherry. The guy at the window was very unprofessional and acted confused wIth me ordering 3 drinks. I WOULD THINK TWICE B4 YOU GO HERE!!!! read more

Two of our favorites are the milkshakes and the onion rings. This place is repeatedly unable to produce one or the other (or both) for the last 5 trips... we'll find another location. read more

When ordering an Oreo blast you expect there to be Oreos, but instead I got vanilla ice cream, with very very few Oreos. This place is trash, the people were as well. Not worth the money. read more

Sonic Drive-In - Oreo SONIC Blast- made with OREO- Cookie Pieces - Burgers Near Me - Beavercreek, Ohio

do not order anything with bacon from this place! i love food and will eat anything. this bacon made me gag. tasted like it came straight from a pig that was dead for 9 days. please upgrade bacon that was terrible. read more

Bacon cheeseburger was a bit burnt. They forgot to put lettuce and tomatoes on it as well. Sundae was good but no cherry on top. Standard COVID level of care for germs but lack of attention to detail on orders. read more

11:03am on Black Friday, NO HOT COFFEE! But we have iced coffee. WTH?? Don't you have to make hot coffee to get iced coffee? We were starving, so ordered anyway. The SuperSonic Burritos were good and made the way we ordered them. The tater tots were fresh and crispy. But again,,, NO freaking HOT COFFEE!! read more

I recently visited Sonic, I put a mobile order in, pulled into a parking spot with a order menu, checked my order in and a kind lady brought my order out to me in about 2 minutes. Great Service, Quick read more

Hubby & I read the bad reviews but just wanted Sonic after not having it for YEARS. We took a chance and went to this location near our house and it was good. We parked in one of the car hop slots vs going through the drive thru because we wanted a minute to look at the menu and were not in a hurry. When ordering, the person inside could not hear us and we had to repeat our order multiple times (fix your machines/headsets) and thus the 4 stars. But, our order took ~5 minutes, was correct, was fresh, wasn't a pile of grease, kept well until we got home ~10 minutes later, and tasted great. We will definitely go back one day and, hopefully, it will be great then, too! read more

love this place! the popcorn chicken was very crispy and good and the pretzel twist was unexpectedly sweet which made me like it even more. also the lady who handed us our food was very kind. will come again ! read more

Horrible customer service! Waited at the order station for 10 minutes to place our order. Then waited in the car another 20 minutes before getting out food and the line was not long! Either they need more staff to work at this "fast food" place or they need their current staff to step it up in prompt service. Only come here if you want to wait 30-45 minutes to get food in the drive thru lame!! read more

So their bugers are not bad, BUT they are so slow! I quit going there a couple of years ago because of this and it is too bad because I go by it all the time, it's on the way to The Home Depot... Well, yesterday we were coming home from HD and my wife noticed there was no one in line so we pulled in, made our order and pulled up to the window, but before she paid, I told her the total they gave was wrong, it was $0.60 too much. She brought this up to the cashier and he said "The $0.60 was for the WATER she asked for",Really?? Here in Dayton, Ohio we DON'T pay for a cup of TAP water!! No Way, how petty of them! Needless to say, we will NEVER go to Sonic again. We order water all the time because I can't drink soda or coffee and no place ever charges us for it. Unreal... read more

Unbelievably slow. Staff was just walking around and talking even after we have waited 20 minutes for 5 drinks. DO NOT RECOMMEND THIS SONIC. Horrible time horrible staff. read more

Not sure why this Sonic location stayed open while some others closed. The other reviewers are right, service at this one SUCKS!! Stopped in at 7:50 am to get a half-priced drink. Delivery truck was there so I get why they weren't answering the drive-thru right away. Drove around to one of the actual spots and pulled in, pushed the call button, nothing. There were two people inside and they knew I was there, one looked at me twice, and still didn't acknowledge me. I was the only customer there! I tried to give them the benefit of the doubt because a delivery had just been dropped off, but 10 minutes and not a freakin word?! Like some of the other reviewers, I'd give it 0 if I could!! read more

Let me 1st start off by expressing at the 1st time that I had Sonic, was in Los Angeles California and I had one of the most exhilarating and life changing hamburger experiences in my life. I've had In-and-Out Burger and the much more recent hamburger joints that feel much more like a mom and pop; Five Guys. Smashburger, etc. Sonic in Beavercreek is not even a shadow of what any fast food restaurant should ever be. There is absolutely no representation of what a fast food restaurant is in this particular location. They have the worst coordination possible. They have no concept of what it is to expo food and have multiple people working at the same time. I don't even care if what you're making is the absolute minimum wage, this place doesn't even say minimum wage on its face. What I'm watching Is 3 or 4 teenagers struggle completely to make one order. The drive thru is always full, and not in the good way. What you're looking at is a restaurant that doesn't know how to cook ahead of time. I've never seen this place have any successful orders, I've ordered here under 10 times and they haven't left me even 50% satisfied once. The only reason I come here is because they do have some franchise items that are completely unique to other fast food restaurants. So it's unfortunate that they have a corner on the market and could absolutely wreck Beavercreek's competition, but they fail. They have failed time and time again. And it has nothing to do with where it's located, or how the drive-through area works there, or what type of restaurant it is. It has absolutely everything to do with management. You could even give people a raise or pay their cooks and car runners more but honestly it's got nothing to do with that. It's about establishing a hard, stiff spined approach to management and understanding the importance and value of customer growth and development. This is the worst restaurant I've ever eaten at my entire life. The only experiences that slightly tower above sonic in Beaver Creek in terms of mediocrity or when I order from Doordash and they completely forget my food. Eating at sonic in Beavercreek is like deliberately shooting your foot off. I'm done after tonight. 1 Hour, to get a Limeade Slushy and Poppers. read more

Shocked. I just got the "JAVA CHIP" drink, it's better than Starbucks! It's a triple thick foamy milkshake with a strong aroma of toasted coffee, non-acidic, and perfect cream notes. It's a tad bit too sweet, but other than that, very VERY good! I am totally coming back here for their premium roast coffees. :D Yum! For the foodie: Definitely try their Java Chip drink. read more

if i could give 0 stars i would. Not only was the girl that worked there rude as fuck, they messed up my order. it's nothing major but i definitely asked for sides of ranch and got none, no fork, and they took 20 minutes to even come out to me. i've been to quite a few sonic's and this is by far the absolute worst one to go to, i highly recommend never going to this one. read more

If I could rate this place a 0, I would. It took 25 mins to go through the whole drive through. When I got to the box, they were out of a good chunk of stuff, whatever. When I finally got home, I was so excited to enjoy my food. I couldn't even swallow the first bite. It tasted like straight chemicals, and was the nastiest thing I've ever tried. read more

Yep, this Sonic is pretty awesome. The food has always been fresh and good. The servers actually leave their window and come to your car while you're waiting in line behind someone with a large order. Very pleased with the whole experience, consistently. read more

This was the worst Sonic experience I have ever had. It was not too busy and it was after the lunchtime rush. Ordered a couple different hotdogs, hamburger, mozz sticks, tots, fries and shakes. All of the food was cold, soggy and incredibly disgusting!! I will not go back and I do NOT recommend. I don't think hotdogs are supposed to be gray either.... read more

Sonic Drive-In - Gross hotdog - Burgers Near Me - Beavercreek, Ohio

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Tried the new Ultimate cheesesteak , the over all taste was great ,minus the tator tots were mushy . Had they been crispy like they describe ,it would of been great. Ordered a slushy and asked for a large since was happy hour. Was given a small at the window . Showed my receipt even said large and they made me a new one large this time. Just a little bit more attention to detail and would of gotten a better review read more

We haven't been to a sonic in a long while. Ordering was unbelievably slow with people pulling out of the drive through and leaving. Finally pulled around into one of the slots to place my order. The car that was at the window was there 10 to 15 minutes. Next surprise. The breakfast burrito was half the size of usual, no salsa on it or in the bag, no catsup for the tater tots and frankly tastes nothing like they used to. Avoid this place like the plague. read more

I placed a mobile order at this sonic and followed the apps instructions to go to a stall and check in. The restaurant was not busy, only about 4 other cars came the whole time I was waiting. 20+ minutes after I arrived my food came out. It was all cold and I noticed the order was wrong as well. I pulled into the drive thru to avoid waiting another 20 minutes in the stall. I informed the employee at the drive thru that instead of onion rings and my dessert I was given tater tots and mozzarella sticks. They responded that they were out of the two items I ordered so they just selected random replacements. I found this to be incredibly odd seeing as mozzarella sticks are not at all similar to the dessert I ordered... when I told the employee I would have preferred if they simply informed me of the items they were out of they apologized but offered no other help and told me to have a nice day. Overall this was not a pleasant experience. I spent $20 for half of my food to be cold and to throw the other half away because it was not what I ordered or even food I liked. Had I been able to choose my own substitutes that would have been one thing but being forced to pay for random food I did not want seems a little ridiculous to me. read more

Horrible service. Wanted to do the morning deal before 11am but they didn't answer until after 11am. Rude people never coming here again.

This is THE WORST SONIC I HAVE EVER BEEN TO. Several times we have tried this sonic thinking the bad service and wrong order was just a one time thing but it's absolutely not. We have waited 20 minutes for a grilled cheese with nobody in the parking lot but us. We have received the wrong item on THREE separate occasions. You can never get in and out in less than thirty minutes. I have previously worked for Sonic and the standard this location keeps is absolutely absurd and horrendous. Don't even waste your time and money at this joke of an establishment. It's honestly sad that nobody cares enough to fix the issues!!!! read more

This is the worst sonic of my ever loving life. Do not come here unless you have the patience of Job and two hours to spend waiting for the correct order. Out of the 5 times I have tried and waited to see if it was just specific employees having difficulty, all 5 times, somethings been blatantly wrong. Go somewhere else. read more

- I frequently visit this location because it is the closest Drive-Thru in the Colonel Glenn strip on my side of the neighborhood. The only thing I come here for is the beverages. The fryer oil can be smelled from the parking lot, in a bad way. Ive been cooking for 12 years and I can tell that the fryers need to be filtered more often. Im my most recent visit, I wasn't spoken to or greeted at the window. I was simply told my total. They proceeded with the transaction in the most awkward order; take my card, swipe, give the card back, pass me drink (1), wait 5 minutes, give me receipt, wait 3 minutes, hand over drink (2) with 2 straws; no "thank you, "have a good night". You know, courtesy goes a long way. It's no wonder that they're constantly hiring managers. There is literally one worker who achieves basic customer service satisfaction. read more

I used the app to order. Checked my pick up time for 7:40pm. Pulledbup to the #4 stall at 7:40. I checked in, order was finished. They said they would be bringing it right out. 20 minutes setting at the stall, nothing . Pulled through drive through. Which took another 10 minutes, only to be told it would be easier to serve me at the stall. Keep in mind, my order has been done, setting in the store for over 30 minutes by this time. Melted shakes and cold food. Ridiculous, I get told "we've been wrapped around it's hard to bring food out." Wth. I ordered through the app to save waiting. Instead they left my food and drinks to melt and get cold. Would give zero stars if it was option. read more