i was there to get drinks with my friends and was trying to talk and she couldn't hear me since I was in the passenger seat. The girl on the other end started getting really disrespectful with me and I was trying to tell my friends what to say since the worker couldn't hear me and this lady told us to click on the button when we ready to order in such a disrespectful way. teach your workers how to talk to customers in a better manner. read more

Had a footlong hotdog with chili and onions and it was terrific. Nice to be able to pull up to a drive thru window in this area and get a hotdog. I think that Checkers is the only other mainstream franchise fast food restaurant with hotdogs and a drive thru. I can't recall even one of the sporadically placed Nathan's (hotdogs are their specialty for those who don't know) that has a drive thru. The cheesesteak is pretty good and their specialty drinks are works of art. Their new offerings have to be sampled and then- to each his/her own. For instance, their version of the smash burger has grown on me. I love snashburgers but their burger is just almost delicious. I've tried it several times to see if I can acclimate my palate to their version. Admittedly, I am close to enjoying it. Not sure whether it's my tastebuds or their sandwich, but they sent me a coupon to try one for a dollar. That was my third sampling and honestly that burger seemed to have an improved flavor. Who knows but I was hungry and grateful to find that surprise discount in my app. I felt like my opinion was for sale but the darn burger hit the spot. They excel in service as well. Thank you Sonic. read more

I love sonic. But this was by far the worst sonic I've ever been too. Super rude lady that gave me a small combo when I clearly ordered a medium. Luckily I don't live around here so I never have to come back. read more

TLDR: The drive-in experience at this Sonic is not particularly compelling but it's still better than the drive-thru. Food-wise, the only thing that interests me is the happy hour pricing on slushes and limeades. Although this location has a drive-thru, I recommend the drive-in experience because it's really the only reason to come here and you won't necessarily get faster or better service waiting behind 4-8 other cars at the drive-thru. When you pull into a numbered drive-in stall, you can take your time browsing the menu before pushing the red button to order. After the stall attendant takes your order and repeats it back to you, you can either pay by dipping your card into the magnetic strip reader (whoa, outdated) or pay when the car hop comes to your car with your order. My total waiting time from ordering to eating was less than five minutes at a drive-in stall, but the ordering process was rife with difficulty. It was a little windy, so the speaker attendant had trouble hearing me. He also didn't confirm whether my payment went through, and just abruptly ended the call after repeating my order back to me. The carhop was friendly, but she wasn't wearing the signature roller skates that Sonic carhops are supposed to wear. I'm guessing this is due to the severe lack of job applicants who know how to roller skate (they're all teenagers). I ordered a standard burger combo with fries, which was fine, but the real knockout was the peach slush. The two mints that came with my order were a nice touch, as were the extra napkins. I'm surprised almost of all the recent reviews for this location are complaining about the drive-THRU rather than drive-IN, since the latter is an experience unique to Sonic and the time spent waiting just to reach the drive-thru window is noticeably longer than at a drive-in stall. Why people are somehow expecting fast-food service here while idling in their cars and wasting gas like they're at a McDonald's drive-thru is an interesting consumer behavior enigma. (Spoiler: it's because most of them are paying with cash and/or not using mobile/online ordering.) There's also a dining room inside if you want to order at the counter, although most people don't even know this is an option. read more

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I waited 15 minutes for them to open at 9:30 because I don't get sonic very often. I ordered two foot-long chili cheese Coney and it comes up that they are not available at this location at this time. Very disappointing. So I guess I'm gonna have to suffer through their a super when I'm a burrito. It won't be the same as the chili cheese coneys but hopefully it's filling. It'd be really great if they came back out with the banana cream pie shake. read more

What?!? No footlongs for breakfast? Bathrooms locked past opening time. When unlocked, the huge rock as an alternative for a working door lock was inventive but very difficult for me to maneuver. The best part was the breakfast brioche sandwich...it was huge and well made. One of the better ones I have had. read more

Sonic Drive-In - Breakfast brioche - Fast Food Near Me - Edison, New Jersey

Went to get my mobile order. Went to car hop, didn't realize car hop is closed in the rain, an employee starts screaming out me from the door saying "pull up to the drive thru i don't want my fucking employees to get wet". I had no idea the other side of car hop was closed during the rain. There was no reason for her to scream and cuss at me because of this. read more

I am torn between giving them a 2 or a 3! I have been to many Sonic's over the years and I have never ever been a fan of their food. It has always been terrible. But their drinks are so good! 5/5 for drinks, but 1/5 for food... I have tried almost everything on the menu over the years, fries, tater tots, chicken nuggets/bites, chicken strips, burgers, chicken sandwiches, dogs... Everything. I have tried almost every item on the menu, and it taste terrible... Even my wife who loves fast food agreed with me lol! This time we got a cherry limeade (stellar) and my wife got an ice tea which she loved. We also got the cinnamon bites which tasted like cinnamon paste and was not appetizing at all. We got some chicken bites which only tasted like cinnamon, and tater tots which only tasted like cinnamon. The only food which we actually enjoyed was the pretzel stick! Other than that, it was terrible... The service was ok, after ordering it took about 5 minutes to get the food... The 2 people at the window seemed more interested in flirting with each other than actually helping us lol! All in all, if you want a drink, this is the place to go! If you want a snack, get a pretzel, or go somewhere else. read more

It's standard fast food. I love their diet cherry limeade. The food isn't bad and the tater tots are a nice change. Besides, who doesn't like a good chili dog and a shake. read more

This was my first time at any Sonic, but I wasn't really impressed and wouldn't really care to go back. My partner wanted to go here to pick up something to eat for lunch. I wasn't really hungry so I got the bacon Mac and cheese bites. He ordered a hamburger with bacon and cheese and he got the meal with fries and drink. My partner ordered a bacon cheeseburger meal, but when he opened it up, there was no hamburger patty. Yep, just bread, cheese and bacon, and not even in a way that could pass for a grilled cheese. At this point we were already back on the road and he didn't want to turn back as there was a lot of traffic. His fries were cold and I had a couple immediately upon receiving our bag, so it wasn't because he waited too long to eat them, we received them that way. Cold fries?! That's a huge no-no in fast food 101. They tasted like they'd been sitting out for quite awhile. My Mac and cheese bites were pretty good. Where my partner's fries were cold, these were piping hot. They had a big bacon flavor which I'm not really into but most people are so I think that would be considered a plus for most. What I liked the best about them is they weren't dry, which happens often when restaurants and fast food places decide to make Mac and cheese into something other than the macaroni dish served in a bowl. I added a star because of the bites, I really can't find any fault in them. However, the service and the other food we received was below expectations even for a fast food drive thru. I probably will never go here again, unless I'm desperate or forced by a friend. 2/5 read more

Uncanny lmaooo foods still good can't lie, presentation isn't everything but it is what it is read more

Sonic Drive-In - Expectations - Fast Food Near Me - Edison, New Jersey

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The food is pretty good for fast food. Love their hot dog choices. They're all pretty good. My favorite is the New Yorker. They serve fast and on skates. All their shakes are good. I love the strawberry cheese cake!!! read more

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Staff is extremely rude. Called the store to make a substitution to my doordash order. I was told no and then they hung up on me before I could say anything else. read more

Food is not up to par. Service well below, rude and have no sense of customer service. Also looks like they haven't updated and kept maintenance up since they opened. Just everything about this place is bad would drive miles to another one to get a good experience. read more

More about the experience (and shakes) than the food. Recommend the chili cheese tots! read more

Sonic Drive-In - Fast Food Near Me - Edison, New Jersey

I've had problems here multiple times. Allegedly no milkshakes at Sonic so they rudely cancel my order. Very disappointed and displeased with how unprofessional and rude Sonic is. Even though they had great advertising this restaurant doesn't care about their customers or even getting food out so they should humble themselves and do their f***** job! Low lives work here! I wouldn't recommend this store unless they completely restaff because like I said they've been doing this for months! read more

There is always an exceptionally long wait (30+ minutes) for orders to be brought out that are always short items, even though I always reconfirm the order back to the clerk when serving the order. I am very patient for expertly prepared orders. The experience is a joke and regularly serving incomplete orders is not realistic. I am surprised they can remain in business. And too many items taste like they came from the neighbors 2 day old cook out. read more

Love sonic! Love that this location is so close to my house. The prices are more than reasonable and the portions are huge! The food comes out HOT and quickly. My only qualm is that the drive thru window is very slow so you are better off just getting it by the carhop. read more

Sat in a line of cars waiting to order who were being told that food is no longer being served tonight! The store would only be selling soft drinks! No food, no ice cream, no shakes! Not a single tater tot was to be found in the whole building. I drove out of my way, sat in line like a jerk to be told that the whole store is out of food! Why are they open if that is the case! Very disappointing! This is the second location that has told me some insane excuse. The Elizabeth location told us they weren't accepting cash the last time we were there. Imagine that, the one currency accepted everywhere. Get it together sonic! read more

I had a great experience at this Sonic Drive-In location. The order was placed, and I received my menu items were received exactly as I wanted. Great customer service. My friends and I were hungry and was not disappointed. If I am ever in the area, I would pay a visit to this Sonic Drive-In. read more

I would recommend the ice cream shakes and ice slushes only!!! When I first here, I tried the chicken tenders, tater tots, and mozzarella sticks, but I really was not a fan! I've had way better fast food than those, but then later, I realized that its the slushes and ice cream shakes that you must get, which I now absolutely agree! You should try mixing flavors of the slushes too! I love watermelon and kiwi together! It's also a pretty cool experience to drive in, order and eat in the car or drive away. But sometimes my friends and I would just park and eat there! read more

Yesterday was my husband's birthday and after dinner our friends decided they wanted ice cream so we drove through sonic . After a long wait on line it was our turn to order , Maggie was our order taker and she is very sweet . The birthday boy leaned forward and asked if the was "any specials for a birthday".. lol Maggie laughed he caught her off guard. He wanted a classic strawberry shake. I chimed in and said can you put an extra cherry on top and she said of course . When we got to the window we were told they were no longer able to make shakes and asked if my husband would like anything else , Maggie suggested that she will try to make him a strawberry blast. In the end Maggie was able to make the blast perfect her to my husband . Her random act of kindness shows that there is still good and beautiful people out there and restores my faith in humanity. She is an asset and should be recognized for her leadership. Thank you Maggie I appreciate you. You will go far in life . God bless you . Don't ever change . read more

Would rate this a negative -5 if I could. Waited over 40 minutes before I started to write this review as me and my girlfriend waited at the park and order lot at sonic. We were waiting for a $10 order of two milkshakes an order of tots and a chili cheese dog. I buzzed the girl after 40 minutes asking when our food would arrive and she said they were backed up and our food would be right out and yet the drive thru was being served one car after the other as we waited another 20 minutes. You would think we were getting a steak and lobster for how long we were waiting. At the one hour mark I had to buzz the server again because this was getting ridiculous. As I started to ask about our order she cut me off and said it would be right out. Being the patient couple that we are..plus the fact that we really wanted milkshakes and the fact that we had already paid .. We really thought that our food would come out asap. But we were let down again. I was really hoping the cameras for MTV 's boiling point were going to pop out of the bushes and tell us that we won $100 bc we waited close to nearly an hour an a half! ( judge us..Lol we really wanted sonic) I finally decided to speak to the manager (Chuck) who spoke to me like I was the one giving him the problem when it looked like he had been sitting in the backroom for his whole shift. He stated that he could not find our order and that he would have to take it down again so he could refund us. After reiterating our order once again.. He came back to the window later with a refund receipt and was able to magically refund my credit card that he " could not find " Go figure! Worst experience ever. Plenty of other fast food spots to go to. Don't come here...unless you go to the drive thru that is. -_- read more

Sonic Drive-In - Fast Food Near Me - Edison, New Jersey

No exaggeration, waited in line at the drive thru for 35 minutes just to reach the window and pay then an additional 20 minutes to receive my 2 items! Ridiculous!! I ordered a milk shake 5 days ago and it took them 30 minutes to get it to me. This is strike three, I'm out!! read more

Sonic Drive-In - Drive thru window, he has not moved in 30 minutes, standing there facing the other way! - Fast Food Near Me - Edison, New Jersey

The customer service is horrible little girl taking order is so rude! Tonight. And they food was old and they said they wasn't makin no fresh fries or onion rings!? Like what kind of customer service is this. Like never have I been to a sonic ran so poorly. And I love sonic read more

The food is always hot to eat, I don't mind waiting if I know that I'm waiting for my food. The service could be better, but the workers all try their best of what they can being such the world is opening up again. No skates during the cold weather only during hot weathers which is fine cause safety is number one. It's a typical fast food joint read more

The first year of two that they were in operation service and food quality was good. Now it seems like will decide what you want on your burger and that tots are better served cold. It's like no one is in charge of the place . read more

I cannot tell you how quickly my view on this place recently changed. I would come here every now and then to get a burger or a shake. Usually I go to the drive thru instead of sitting in my car because I usually don't have that much time and because I'd rather eat at home. On the night I went, there was a decent line at the drive thru because the carhop service wasn't working. It took me about 5 minutes just to place my order, but then the real waiting began. We waited and waited and waited some more. There was no moving. Then one car left and we all lived up but then we waited some more. When I finally pulled up to the pick up window the guy who took my payment was very rude and made it sound like if I didn't like waiting for 25 minutes at a fast food place, I could leave. Well I decided that when I got my food I would leave and not come back because the customer does not deserve to be treated that way especially when they are the ones paying for the food. When I got my food it wasn't even the right order but I didn't honestly care. I wanted to leave because there is no real reason for anyone to have to wait nearly 35 minutes to get food at a drive thru. If I want to take my time I will go to a sit down restaurant where the people treat their customers better. Until they make some serious changes I will not be back to Sonic. read more

what else can I say other than Sonic's rocks!! They get the orders right and the food hot and the drinks are cold. My only issue is they are a lil slow still with getting the food out right away in both drive in and drive thru. but the food is worth it to be able to swing over there on a lunch hour. read more

Did not have skates on. Very disappointed. Nothing else to add. Still ordered food and i got a sonic blast. The resses one. Pretty good. Still disappointed about no skates read more

I would not order milkshakes from this location unless you are picking it up. They leave their lids wide open for delivery, so who knows what may happen to your drink while its in the hands of a stranger. Apparently, they're supposed to cover it but this location doesn't do it. I just wouldn't chance it. read more

The worst staff ever and they are not clean. They also mess up all the orders. The manager who helped me had the dirtiest mask ever. I asked if they ever change this from shift to shift and she rolled her eyes and walked away. Stay far away from this sonic. read more

Awful customer service! I just drove away from this poor excuse for a fast food restaurant. Went thru the drive thru and all I ordered was one hotdog with kraut and mustard. Not a difficult or long order. I got to the window and waited 15 mins. 2 cars behind me paid and got their food and left. Wasn't acknowledged till I tried to get someone's attention. I was asked 3 times what I had ordered, I repeated myself. I paid $3.19. Then the kid disappeared. Someone else came to the window (manager im guessing) and asked yet again looking at me annoyed.. I was finally given my order and asked for a receipt and was ignored. So I left. The dam hotdog was for someone who is on her deathbed down the street at Roosevelt care center. If it wasn't for that I would have left the moment i was ignored. Bunch of lazy people that really don't care. Also maybe take a wet rag and clean the drive thru window. It's disgusting. read more

What can you say about Sonic. No one admits they eat there, you eat it in your car when no ones looking. Or maybe that's just me. I'm usually regretting it whenever I give in to a milkshake craving or mozz sticks. The line is always so long and takes forever. It's really only for days when I'm starving and lack will power and then regret it 10 mins later. read more

Sonic Drive-In - Mini mozz stix - Fast Food Near Me - Edison, New Jersey

This was my first time coming to sonic..... and WOW was I impressed. I ordered the supersonic double cheese and it was impeccable. I was so impressed with the burger (which was perfectly cooked medium rare) that I decided I would order the Philly cheesesteak and it did not disappoint. The service was unbelievable and unparalleled as the wait time was almost nothing and they even came on roller skates. That wasn't even the best part, the view was unexplainable. The view of the route one jug handle was unmatched as the cars passing made for great entertainment. Sadly mid meal my girlfriend left me because of how jealous she was of the compliments I gave my supersonic double cheeseburger. Do I recommend coming? YES EVERY SINGLE NIGHT. read more

Absolutely horrible had a milkshake craving so went I ordered a strawberry milkshake when I was almost done I seen this black crap all along the bottom the cup disguised never again read more

Let me start off with how i waited in line for 30 mins for my food then they hand us a bag of food that's not even ours... 15 mins passed by the people who got our order came back and said they received the wrong order than the employee tried handing us the food that was handed to him from the customer !!! THATS FILTHY ESPECIALLY DURING THIS PANDEMIC. I'm so disappointed is my service tonight. OH BTW TOOK 10 mins for a refund . THEY NEED A BETTER MANAGER AT NIGHT !!! read more

With much thought and consideration due to covid, I tried to give them an extra star but couldn't. While waiting at the window, I observed a young lady scratching her head then went to serve food without washing her hands. Many of the employees had their masks under moth and nose. You could hear yelling from inside. They got my order wrong. A young man was very annoyed that he had to help some one with the screen. "I can't believe they don't even know what they're doing". It is a complete turn off, I will never go there again. read more

Tell me why we just sat in the car hop for 20+ minutes, hit the button 4 times before it was "activated and someone would be with us right away" and then we sat there until they turned the lights off and announced the port was closed, and for everyone to come to the drive thru. Absolute garbage service. Save yourselves the trouble and literally eat ANYWHERE else if you want your food and service to be quick. read more

Good Blast...fast service but masks were not being worn by most food preparers!! Not acceptable or responsible behavior!