The smash burger was amazing! Not just the food was amazing though, the service was so nice. An employee named Bre was so helpful and nice and made sure we had everything. Definitely some of the best burgers in town I would personally recommend going there! read more

Sonic Drive-In - Burgers Near Me - Festus, Missouri

You guys charged me $4.25 for a medium cherry lemonade. This is Highway robbery. I will never come there again for anything. read more

Sonic Drive-In - This is a cherry lemonade with a iPhone next to it - Burgers Near Me - Festus, Missouri

Bro why can't you just give me the cheese with the soft pretzel, it is forgotten in my order every single time.

Because this is my hometown Sonic, I've reviewed it several times, good and bad. This morning, at the drive through, they had the music inside so loud that I couldn't hardly hear the girl over the intercom. When I got to the window, it's clear management doesn't walk around and get a perspective as a customer. The windows were filthy and so many decals, stickers, and papers stuck on the windows, it really looked terrible. Not to mention the crap they had stacked inside. If they can't make it look like they give a crap, maybe take the window out. Soda is a high profit item at Sonic and you'd think they could at least check and adjust the mix regularly. My Diet Coke was syrupy and light on carbonation. I hope the owner sees this and cares enough to fix it. read more

i doordashed sonic earlier today & was so excited to fulfill my craving of cheese fries just to pay $3.50 for a MEDIUM & get 10 fries in my bag. Sonic do better. I'm usually very pleased with you guys & idk what happened today but i will be keeping my distance for awhile. read more

Sonic Drive-In - Burgers Near Me - Festus, Missouri

The third time I have tried to get a strawberry real fruit slush from this location. And once again it's awful not even mixed up and no fruit in it. This is absolutely ridiculous that this staff is so incompetent!!! I am done giving this place chances. Fucking idiots!!! DO NOT spend your money here!! read more

First, their drive-thru mic doesn't work, so you have to constantly repeat yourself or their headsets do not work. It is very frustrating having repeat myself over and over again just for the workers to get it wrong. Second, I ordered a bacon double cheeseburger and the bacon is burnt to a crisp. It isn't even bacon color anymore. It is straight up charcoal black and the burgers are dried out. This place used to be good to get a burger, but I will be taking my business elsewhere. read more

Their food is great, when you can get it. I often wait 3-5 mins to be recognized at the drive thru window and sometimes I pull from there to a spot and still don't get service after waiting 8-10mins. Hire some more employees or close. Please. read more

The service and quality of food is all over the place at this location. Some days the food is nice and fresh and others my tater tots could be used as shotgun slugs. Clearly some of the employees dislike their job and you can feel it. With all the other options in town, this Sonic will not see me again for a very long time. read more

I went to order on the sonic app, but it said it was temporarily unavailable. I clicked the red button and Kyle was able to still give me the discount on my drinks. Great service! read more

It sucked. They were slow as a sloth when the person was in front got as small bag. Waited in line for like 20 minutes. Worst service ever!

I LOVE Sonic's Iced Green Tea with peach when the tea is fresh, but it's very obvious when the tea is from the day before because it is very sour and does not taste fresh at all. It's really disappointing to order a drink hoping to quench your thirst and then have to throw it away because it tastes so terrible. Get it together, Sonic. read more

The customer service and food quality have really gone downhill the past couple months. I have even contacted sonic your corporate. I got a phone call the next day from a gentleman that said it would be taken care of and that he would do what he could about the situation. Nothing has changed and lately their card machine has not been working on the drive thru so they end up taking your card to different parking spots to try to swipe it to get it to go through. Today alone I witness the girl swipe trying to swipe it inside then trying to go to outside and then trying again. It turned out to be the manager and we asked her why they couldn't tell us that that's what they needed to do. Because in today's date there is so much going on with fraud. That it is a little unsettling when you see your card swipe that many times in different locations without notice first. Her only statement when we asked to speak to her was our card machine is old and has been doing this for quite some time. I asked why it has not been replaced, And she had no answer. That is not managing that is reacting to a situation obviously this location need something by the means of an actual manager to fix the problems there. Also we have never heard back from the gentleman claiming to be the regional manager. It is very sad it used to be one of our favorite places, But it is hard to go and waste money when they can't get it right. read more

Sonic Drive-In - Burgers Near Me - Festus, Missouri

If I could give this zero stars I would. The entire drive through experience was horrendous, I don't even know where to begin. Repulsed

Waited in the drive for 10 minutes and no one took our order. Ended driving away. Worst customer service EVER.

**By the way, I have the last four digits of my bank account in black sharpie on the back of my debit card. She must have thought that was my pin number. I have not been back since. read more

Went there and sat at the intercom to order the food for about 5 minutes with no one acknowledging us.. pulled up to the window and they said it was broken.. ok so maybe put up a sign instead of having people sit there like idiots waiting to get their orders taken. read more