I remember coming to a Sonic in Texas and thought they were great. I finally had a chance to go here yesterday hoping it would be a similar experience. Unfortunately, it wasn't. Ordered Sonic double burger(or something like that, number 3 I believe). The buns were partially cold, whereas the meat was done right and good. I had ordered the fries with cheese, but fries had no taste to them, and cheese didn't help. I'll go back and try the tots which is what I had in my previous experience. Drinks were good and cold(had a Coke). And I ordered a Oreo shake. That was what gives this place that extra star. It looked and tasted great. Overall not bad, but not great either. Still not ruling them out, but if next visit is like this one, I won't come to this one anymore and I'll have to drive farther to try the next Sonic. read more

Food was cooked okay but looks like something I could've made at home. The drinks are great.They dont have enough employees in the morning so be aware of the time. You're going to be waiting. read more

The portions are small. It cost over $8 for a sandwich and fries, and the fries they give you are smaller than the amount McDonald's or Burger King gives you. The menu is hard to read also. read more

I wasn't happy when I came to this NEW location. My order was cold and wrong. The fries were nasty and tasteless. I experienced a better Sonic's as well and it was the one in Aurora. I was very disappointed with this new Sonic's and I don't believe I would give them a second chance. read more

I've had a few things off the menu and they have ranged from amazing to just ok. The burgers in themselves are pretty good but the bacon cheeseburger toaster sandwich was kind of a let down. The hotdogs are great except for the cony dogs. A footlong chili cheese dog is cool to get and it tasted good but sadly those are not 100% beef hotdogs and I can taste the difference. The chili cheese tots are absolutly fantastic and the frozen drinks are worth trying out too. Overall a decent place but hardly the best I've ever had. read more

Two stars for the tater-tots, breakfast burritos and limeade. I would give a BIG FAT ZERO to everything else. The burgers are greasy, flavorless and slogged in condiments to the point of falling apart. The hot dogs are so bad, I'm getting nauseous just thinking about them. Avoid, avoid, avoid... read more

I've been to this place numerous times and their foods always great no matter what I get, they have really good customer service and you always see the day manager hustling doing a great job. I just feel bad for the night time workers because when your waiting in the drive thru you can see the manager with the rainbow flat hat yelling at the employees in front of everyone which is just plain embarrassing. read more

Always wanted to try the food finally went and I was disappointed. Popcorn chicken was to hard,onion rings were sweet, hamburger & chicken sandwich were cold. Service was fast. read more

Awful service. When we went there the first off got out order wrong. Then we ordered our desserts and they said they would bring them out to us when we pushed the button again. We pushed the button and asked them to bring the desserts and they acted like they did not know what we were talking about. After a manager came out to ask us what we were talking about, we explained to her out simple situation and she gave us attitude and walked off like we were lying to her. Then they brought out one ice cream correct the other was not...so we had to call again and they again acted like we were crazy. In the end when we finally got our food correctly it was good but the service was very unfriendly. read more

Well, everyone had been blabbing bout this sonic place. So, let go try it out! Myself the kiddos and hubby. pulled up nice and quiet music not to loud nice and hot out , just coming from shopping so , yea . Kids are hungry. we order at drive in parking , neat that you. ould pay there too. I was really excited because the commercials and just everyone says the shakes are the best. So. we get our food by this very RUDE car tendee her name audrianna or adrian something like that. Well we felt like we were at Ed Debivics but with out the cute sarcasm and 50's costume! We eat. Nothing we couldn't get at a wendy's or BK , fries tasted old so I am like oooooookay lets try the shake. Mcdonalds could have made that shake. Never again will I do SONIC and MOST DEFINITELY NOT THIS LOCATION . ! read more

I have never been so insulted by management of any business before like I have here. While I like Sonic in general and would love to give the business in general 3-4 stars, this one had an extremely rude manager, who we had issues with placing our orders. The manager, who was named Lewis, refused to let us place two separate orders in the car (I think he was confused about them being separate orders and instead of trying to solve the problem got snappy with us), so me and my out of town guest ended up ordering our food and waiting outside in the freezing cold. After we got our food we asked to speak to the manager, and got no where as he ended up in a shouting match with my guest while I had to put the food in the car, again, claiming that he wasn't rude (keep in mind while he is shouting) as we have 4 people in one car who all immediately felt insulted. His solution to the problem was leaving and calling corporate. On the other hand, the server was great and when we were aside she apologized repeatedly on the behalf of Sonic, but as long as they have a man like Lewis working as a manager and not the other employee, AVOID this one. read more

My boyfriend and I are obsessed with the slushies. However it takes FOREVER to get them. Very slow service. Tookalmost an hour for me to recieve 2 slushies.... read more

don't have much to say about sonic except that the limeade is always awesome. i was stopping by to get my mom a hotdog and she seemed to enjoy the food while i enjoyed my drink. i would totes give them a 3.5 but you know the drill...no half stars on yelp. i'll def go back though esp when I want some tots read more

great food. horrible beyond slow service. calling sonic "fast" food doesn't make any sense

this has got to be the worst sonic I've ever been to and multiple times at that. every time I've come I've waited way too long. 20 minutes for 2 slushies during happy hours. are you kidding me. I understand things happen but to only say sorry or not even offer something for free to make up for it.... bad business read more

After years of waiting for a Sonic to open in the Chicago area, I was a little disappointed by this one! Sometime, I think that what you can't have becomes an obsession...like fatal attraction...until you get it and then you can't understand what the big brou-ha-ha was all about. Anyway, I went here expecting wonderful things...and everything I ordered was just so-so...Culvers (just east on 25th Ave at Grand) is much better...although that was another obsession that dimmed with close proximity...Someone said in an earlier review that having something nearby takes the fun out of it...I am inclined to agree. I pined for White Castles the four years I lived in Vegas...when I came back to Chicago, I made a bee line for the nearest WC out of O'Hare...had my fill...and now rarely go at all! But I digress...Sonic has much the same menu as I remember from other locales...the wait-staff is friendly and obliging...and on the day I visited the service was FAST! read more

Had a craving for a Chicago style hotdog so I went to Sonic and that wiener was something yummy..omg. I fell in love for the second time with a wiener. I didn't expect it to be that good and right on point. The cashier was very nice and apologized for my 15 minute wait, it was cool cause I had craved this wiener for over a week. Anyway it totally lived up to my expectations. read more

Their huge sign says open to midnight or later and of course we pull through and they tell me it's closed... Worst service ever I won't ever be back. TIP! Change your sign to avoid anger customers !!! read more

You would think the carhops would wear roller blades and they don't! And expect to wait in the drive thru for a long time even if you get one drink it still takes forever! Also the food is ALWAYS cold! This sonic is also always forgetting things! Last time they forgot a hamburger and I only bought 2! The drinks are the only good thing there! Don't have high hopes for this place because you will just be let down! read more

Longest wait ever for a fast food restaurant! I waited 5 minutes for the car in front of me to order, another 5 minutes for my order to be taken, then another 5 minutes for my food to be ready. The guy didn't apologize for the wait time. Plus, when I got back to work I noticed they gave me a hot dog instead of my 6 piece buffalo wings - so I was overcharged too. I should have gone back to complain but I had get to work. Not going back again. read more

Got put on hold repeatedly. I waited 25 minutes and had to hit the button 3 times (because after 5-7 minutes the light goes out) only to be told to please hold each time. Sonic should be embarrassed of this location. I ended up not ordering anything after the last time I hit the button and they told me it would be at least another 8 minutes before I could even place an order. Went to Culver's instead... read more

Words cannot describe the horrors I have suffered through tonight. I am gagging as I type this out and relive the memory of what I just experienced not ten minutes ago. The only reason im on yelp right now is because it is too late to go back and too late to call corporate. Me and my best friend decided to grab a couple late night slushies from this workshop of horrors, I ordered a large blue raspberry slushie with nerds in it, not a hard order to mess up, right??? I drink about half of my slushie and then I pop the top to give it a good stir, I look inside and what I saw was not nerds, I still am not sure what they are because every time I look in to investigate I gag and risk vomiting all over my carpet. What was inside are black hairs almost like beard trimming attached to a red mass. I am not a picky man, But what I experienced shook me to the core. As I type this I feel a hair in my throat and I am fighting back the urge to empty the contents of my very own stomach I wouldn't say I'm a regular here but I have eaten here enough to say I know the place. I will not rest until restitution's have been paid, I will go to the city health department, I will go to sonic headquarters, I will go to the white house until I get my justice. read more

sonic franklin park lacks customer service big time. do not patronize this subsonic sonic!!! unless you want an oh well whatever customer service attitude from mgmt. down. also employees that lie. and that cannot hear you even when you are at the drive-thru window trying to place your order. if you do not care about being treated as as a customer. then go there. even the email response i got from them was a standard form type. said thank you and we will look into it. mentioned customers like me.i am not a customer and do not figure to be again. due to the subsonic customer service. yes this in caps, that is how i feel about our treatment we got at this subsonic location. the only reason there is a star checked is because you have to put at least one. our service rated 0 stars period. read more