We are visiting Gallup for the day as we head to Phoenix for the remainder of the week, and we…read morefound Fratelli's on Yelp. AMAZING! When we arrived at 6:30p the parking lot was packed - and on a Wednesday! We waited for about 20 minutes and then were seated. We started with the spinach and artichoke dip, which is served with warm baguette slices - perfection. For entrees we had the meatball linguine and the chicken Parmesan- meatballs are house- made and were so flavorful, chicken on the parm was crispy on the outside and juicy on the inside. Entrees are served with a side salad and their ranch was to die for- so thick and creamy. For dessert we had the chocolate gelato, which was the cherry on top of the meal. Yum! The place stayed busy until we left around 8 - a big party was waiting to be sat. The staff are very hard workers - they were busting their butts all over the restaurant for the duration of our meal. Our server (we didn't get his name, unfortunately) was wonderful. Highly recommend, and if we're ever back in Gallup, we'll definitely grab another meal here!

We were served undercooked pizza--twice--and it completely ruined our dinner…read more On the very first bite, I could feel that the dough was sticky and raw. When I checked the pizza, it was clearly undercooked, so we sent it back. We expected it to come back properly cooked, but unfortunately that wasn't the case. When the pizza was brought out the second time, it was still doughy and undercooked. I took photos of it, and they show multiple different slices--all of which had the same raw, gummy texture across the entire slice. This was not just one bad piece. Because of this, we didn't even get a chance to actually eat the pizza. That was our dinner, and we ended up leaving without being able to eat it. What made the situation worse was how it was handled. The manager insisted it was "ranch sauce" and claimed the pizza was cooked thoroughly, which is simply not accurate based on both the texture and appearance. I was also told I was the only person to complain, as if that somehow made the issue invalid. Regardless, we were served undercooked food--twice. They offered a $5 discount on a $21 pizza that we couldn't even eat, which did not feel like a fair resolution. Very disappointing experience overall--not just because of the food, but because the issue was dismissed instead of taken seriously.

we're here working from dallas, we tried 4 cafes and this one was BY FAR the best! i would…read morerecommend this place to anyone staying here or driving through. I will definitely stop anytime I'm here or passing through!

Food was great. We had the club sandwich and a burger...both were delicious. Service was good…read more There was a little wait but they seat you as fast as they can. It was a cute little side of the road diner.

My kids and I wanted some ice cream so we decided to try DQ here in Gallup. Other DQs we been to…read morewere in ABQ, PHX, TX AND in CA. They were all great service. (Rolling eyes) we just barely walked in, a few moments in, the clerk said "well, order when you're ready I guess" (such bad attitude and animosity) I would understand if it was packed and if they were super busy but it was almost as if they were annoyed we were there. (At 7ish pm) I ordered, the lady was rude and kept walking away. We were waiting for our ice cream and decided to buy some frozen popsicles from the freezer. I placed it on the counter and the clerk rolled her eyes. (Again, like she was annoyed) so the total came out to $16 and change for 6 popsicles. I read "16 ct" on her register, so I asked "is this a 16 count? Oh no!" And she replies, "no, it's $16! Can't afford it?" Ugh!!!! I paid for the popsicles and walked right out. I can't stand rude employees. She had the nerve to say "(hands over receipt) survey on bottom." After all that attitude! SMH

They did not serve the full Dairy Queen menu. The staff was not friendly. The place was not clean.read more

Food: One of the best pizzas I've ever had. Incredients are…read morefresh and and proportioned perfectly and baked to perfection. The Well Done crust is thinner than typical crust but tastes delicious. Price is also fairly reasonable too. Service: Amazing service. The guy helping us order our food was patient and very helpful. We even got free ice cream (though, the ice cream wasn't that good). Ambiance: This place hasn't really popped off yet so not too many people inside while we were in there and the place was nice and clean. One thing I must request is for this brand to expand to California so we don't have to drive to NM or AZ for good pizza.

it was ok. I would suggest locking your car door and keeping an eye on your belongings if you dine…read morein.

Locally owned business. Under new management and owners as of 2022. Burgers are so good! Crinkle…read morecut fries are great. After the change to Blake's LotaBurger this place is where I go if I want a good burger. They also have hot dogs, corn dogs, chicken nuggets, nachos and ice cream.

Burger patty was still bloody. rudest customer service. Asada fries not made to order. I would…read morehighly discourage anyone from eating here and wasting your time and your money.

Corn muffins came out cold. Chicken breast had no bones (maybe cuz it was processed?) & was over…read morefried/ hard. Had to ask for butter & ketchup twice. Then ordered the Coca-Cola cake to go (w the ice cream in a separate container). Server came back and said the manager "caught" her putting ice cream in a container & told her she couldn't give it to us, to go. Said that was "against the rules". And I couldn't have it to go. So even though I'm paying for the whole desert, I wasn't "allowed" to take it with me. I'M SORRY!!! WHAT!!?!?!?!!!! The server felt bad, so she "took the ice cream off of our bill". Well, ma'am... Miss "manager," have you ever had chocolate cake with NO ice cream???? Welp - that's like saying "you can't have syrup with your pancakes - butter with your roll- and apparently... HOT corn muffins with your meal!" So yeah, wasn't going to even give a review..... until the ice cream police told me not only were they not going to let have the ice cream.... But I was going to have to pay for it, regardless! So NOPE! Won't make the mistake of ever going here again! That's the most ignorant thing I've ever heard of!! Looking for all of the socials to post this most ridiculousness to!!! Do better Cracker Barrel!!!

There is a new menu, but the feel is the same. I was met at the door, as if I were walking into…read moreGrandma's house. It has a clean, country feel. Sadly, the menu changed, and many fan favorites were removed. The staff was kind and courteous and knew the menu well. I traditionally like trying places I've never been and staying away from chain restaurants, but this was within walking distance of the hotel, and I knew what I could get and what I would expect after a long day of travel.

I always stop here on my way through Gallup. The portions are good food is good and service is…read moreawesome. Good variety of New Mexico Mexican food and American choices.

Just okay. We stopped here while on our Route 66 trip because it had an overall 4 star review…read morerate. I had the southwest philly cheese steak sandwich and fries. The fries were good but the meat on the sandwich was overcooked and super chewy but dry. My sidekick had the fish and fries and some kind of soup. The fish pieces were a generous portion with light breading. It was a quick stop and the staff was friendly so that was a bright spot. The decor had that fun old school diner/cafe vibe one would expect out on The Mother Road.

Came for lunch and enjoyed the overall look of the restaurant situated in the middle of a…read moreneighborhood. Staff was friendly and attentive. Got the mexi burger that looked great when it came out of the kitchen but was just ok. Lacked any kind of seasoning. The fries however really killed the dish. Hardly cooked, soggy and covered in grease. Common theme again no seasoning. The Mexican dishes coming out though looked good so maybe I ordered the wrong thing. I'll probably explore other spots before returning here.

Always the best service and delicious food served. 5/5 Customer service. Splendid and never…read moredisappoints. Mango habanero chicken wings so delicious