I've been here a couple of times as we are moving to the area soon. Both times we've gotten small snacks to eat. Food & service has been good with no issues. I'm sure it will become a regular for us during happy hour! Lol read more

Ordered on the app the new cheesy Baja crispy tender wrap, hickory bbq crispy tender wrap, sonic cheeseburger, and medium tots. The tots were not the crispiest or warmest. Definitely could've been better when I was thinking it's hard to mess up tots. The burger was the most decent. The cheesy Baja was a miss. The lettuce isn't fresh tasting. The hickory bbq had better flavor but not touch better. Wouldn't get those items again. Service was friendly and using the app was easy. I got a lot of good deals. Everything was for $7. I used a free reward for tots, the burger was half price. I got stuck by a train for 12 minutes so I'm not sure if that's what caused the ok food. Ambiance is drive in or drive thru. read more

This sonic is the bomb. Nevermind all yhe bad reviews. Compared to the depressing 114 location at least, this 156 joint is hopping! The always deliver the food in under 4 minutes and when the person to whom I am related by marriage wanted to try a slush float (like the Halloween Witches Brew) the man said they could hook it up but the slush machine was down. Nobody's fault. We eat here probably 3 times a week. A+ read more

I ordered some tater tots with fries and a milkshake, they gave me the wrong size for all 3, forgot the ranch I asked for and the milkshake has 3 small holes in the cup. If I could give it 0 stars I would. read more

This is the best sonic! The carhop's are so fast and so nice!! Especially whoever just helped me tonight

A SURPRISE OF YUMMY. Depends on the store but the Lantana location on 407 is great. The one down the street on 377 is horrendous. Everything is made fast but well and no skimpy ingredients. Foot long Coney Island hot dog is so great! Hamburgers are surprisingly very good. Fish sandwich is good and ask for extra crispy French fries. BEST ONION RINGS in the area. Every drink you can crave and they will invent your recipe! Real ice cream in shakes not powdered mix like McDonalds (I love McDonald's but fake chemical shakes and ice cream gotta go). read more

You failed to do your job of giving me 2 medium mozzarella sticks and gave me 8 deep fried nuggets and only 4 mozzeralls sticks and didn't mix up the nerds in my blue coconut slush and vanilla Dr Pepper, my drinks tasted like trash because I couldn't get one nerds each sip because they were all sitting at the top, and my Dr Pepper tasted my poop, I'm never coming back, and I'm now only going to Burger King, Dairy Queen and Krispy Kreme, sincerely William read more

Sonic Drive-In - A mad person who didn't get the right order - Burgers Near Me - Justin, Texas

Cold food made incorrectly. Not what I remember sonic being like. Burger was DROWNING in mayo and tots were cold. This location won't be one I visit again (I know, the horror! They won't die without my money but I won't be disappointed again). Added a star because the worker that brought the food out was nice. Person working the mic sounded like they were ready for the night to be done. Maybe they were hungry. I might go back and see if they want the mayo drenched burger or cold tots. read more

We loved the coin guy running around. They played Taylor Swift. Which was cool. We came in search of an incredible shake. The milk tasting as if it was fresh from the cow that day. The cherry on top picked from a tree they had in their back yard. The chocolate was so rich as from a cacao bean they had recently grown. Truly exceptional in every way. The delicate whip cream to tie it all together was whimsical. This is how you Sonic. read more

Ordered off the $1.99 menu a cheeseburger ended up being $390 there were so much mustard on this hamburger. I couldn't even eat it probably close to 3 tablespoons of mustard. It was dripping mustard nothing not even cheese just mustard. read more

Things have been a bit off and on with this location in the past. I have been ordering through the app the last few times and things have seemed to be better. Not sure why but it has. read more

Second time coming to this location for two shakes. When shakes are brought to car they are melted and watery.

Worst Sonic ever!!! Literally served old, cold chicken every time. Everything you order is bad and way under par. Not like Sonic is a good restaurant anyway, but seriously, don't waste your money. read more

Sonic Drive-In - Is this meat?? My dogs had a hard time swallowing this. - Burgers Near Me - Justin, Texas

I used my mobil app. and ordered a drink only! 30 minuets later, and 5 other people placing food orders, after I got there (they receive there food before I got my drink). I call on the intercom 3 times checking on my order, the young lady told me it would be right out, but she delivered to someone else! On her way back inside, I called flagged her down, and ask what was happening, she apologized, and stated the screen kept put my order in another stall. She gave me some coupon's, but that was a little to late, due to making me late for work!!!! I give them no stars!!!!!! read more

Don't go here! We ordered 3 blasts and all three had only vanilla ice cream. There was no candy mixed in. See picture..When I brought it to the so called "assist managers" Jay's attention he argued with me stating it was fine. I said I wanted my money back and he started arguing with me like he was in the hood. Said no... I won't ever go back here, also did a corp complaint. I wish they would close this chain and get a better place in. This isn't the first time I've had issues here. read more

Sonic Drive-In - This is the Oreo blast! yes they don't add anything to them and say there fine. - Burgers Near Me - Justin, Texas

I wished I would have read reviews before stopping here. Been waiting 25 minutes for two shakes. Save yourself and hit up another location this one fails on every aspect of customer service ! read more

I really have had good luck here. The lady that has brought out our food was cheerful and speedy every time. I think her name is McKienzie. Good experiences make one want to return plus put reviews like this online. read more

Told 15 minute wait before ordering; placed order and screen stated McKenzie was bringing our food out 20 minutes later; at 25 minutes asked about food and was told " sorry we will make your food and get it out to you" meanwhile drinks and ice creams were being delivered to those who arrived well after us read more

I would have given a 1 star review but the manager of this location deserves 5 stars. Our order was not right and the two sonic blasts we ordered looked terrible and had peanut butter mixed in (when we ordered Oreo). We sent them back and were about to just leave when the manager came out and offered to make them for us or give us a refund. We weren't planning to go back to this Sonic but now we will bc of the excellent customer service! Great job Sonic Justin! read more

If I could give them negative stars I would. I have been setting here waiting on a breakfast burrito for over 30 minutes. I have called them on the speaker twice and there seems to be no sense of urgency. If I hadn't already paid I would have left by now. read more

Service ... They forget my ranch Popcorn chicken - came out lukewarm and tough. Very old tasting Ordered double cheeseburger - came out with cheeseburger deluxe. It was terrible. Many wrong orders everytime I come here. read more

Words of wisdom from a former Sonic Carhop; * wipe the cups off before serving them covered in sticky soda. * change the damn grease. * if you're going to charge for dip, make sure it's in the bag. Y'all ain't doin' it right. read more

Worse service!!! Tried to speak to the manager on duty (Cody) and all he did was kept cutting me off which made me repeat myself at least two times every time I spoke... Tried calling the Sonic Customer Service number and no better luck there either... Sonic has lost so much that it's no wonder that this Justin location and the Northlake locations are the worst in the DFW area!!! They don't even deserve the one star!!! read more

The absolute worst sonic in the state of Texas is in Justin. They constantly mess up orders and don't honor all coupons. I wrote an email to complain and the manager called me about an hour so ago and banned me from going there because I sent the email. Completely RIdiculous. I wrote how I felt anout my service and was told they would no longer serve me. Am I not allowed to Express how I feel?! That is extremely excessive. I stop by there 3 or 2 times a week to purchase a drink. I can guarantee you they will lose more than just me as a customer. That sonic is a complete JOKE. read more

I don't know how this place has more than 1 star. Every time I order anything, I mean anything it is wrong or subpar. I refuse to spend any money here any more. I don't care if it is the only fast food place in Justin, there is no reason to give them any business. If I could give them a negative score I would. read more

Service here is just rediculously slow. About all this location is good for is grabbing their specialty drinks during happy hour. I was served cold tater tots as if they had been sitting under a heat lamp for hours. read more

Sonic Drive-In - Burgers Near Me - Justin, Texas

I live near this Sonic and stop in at least 3 times a week. The staff is friendly, the food is hot and fresh. If there's ever any issue they are quick to make it right. read more

We've come time and time again trying to give this sonic multiple chances. Every time something was wrong - either wrong food, old stale French fries and just now a warm soda that wasn't even the correct drink. I understand that times are tough right now but this has been going on way before any of this started. Just don't waste your time at this sonic. Save yourself the disappointment and money. read more

So we went to Sonic tonite and you can see through the windows as food is being prepared. Sadly one worker took out the trash and immediately came back inside filling orders without washing his hands; the other worker who was filling drink orders stepped away and the manager took over after his rubbing his fingers and hands through his hair then began filling orders needless to say there is no cleanliness at this establishment and with everything going on right now it was disgusting to see this so we left immediately a bad fat no thank you to Justin Sonic! Very sad. read more

This location is horrible they always mess up the order ALWAYS! And the food is old or frozen or missing... We don't have a lot of options here in Justin but avoid this place! Is just not worth it. read more

This is the third time in the last month that I have had to fight with the manager to get what I ordered. Whether it's due to faulty technology or poor attitudes and laziness, I have no idea. You can come through and attempt to order ice cream in a cup, then get put on hold because apparently adding a cup of ice cream to an order is beyond the capabilities of a cashier. Food is the greasiest I've ever had at any Sonic, and is often over or underdone. Which we all know leads to a very unpleasant day after leaving the drive in. Either re-staff, re-train, or close. Because people are done dealing with this manager and employees. read more

Have been going to this sonic every other day after the gym. Impeccable service each and every single time. Respect earned. STEPHEN, MY MAN, the hardest worker at this place. The constant grind is shocking to say the least. Whomstdve the manager is at this fine establishment, Long haired Stephen deserves a raise, praise, and mayonnaise. Will definitely miss this place read more

It's 8am 2 hours after there supposed to be open I placed a online order and pulled in to pick up my order to find out there not open yet the management must be horrible to not be open and let people place orders. Don't come to this place unless it's lunch rush they will be close and still be sub par service even then. 0/5 if possible read more

I would give a zero star review if I could. We ordered a cherry limeade and a Diet Coke. We literally waited for 24 minutes and left with no drinks. read more

Great location. Super fast service. I have never had a wrong order or long wait. I have consistent issues with the store in Keller and we avoid them like the plague but this is in the top around here. read more

We won't be coming here again. Husband ordered cheeseburgers and large chili-cheese tots with onion. They kept getting the order wrong. He had to YELL into the speaker at least 10 times before they verbally repeated the order back correctly. Then the order comes. Tots are ice cold, and have only cheese on them. Cheeseburgers are cool. Shameful! No wonder ours was the only car in the lot. read more

I have had a few hiccups at this location but I went in for a quick bite about half an hour ago and received some of the best service I have ever gotten from a fast food restaurant. My car hop was awesome and even took a second to grab my dog a treat. read more

I knew I should not have driven off until I checked my order. I just figured that you knew what I ordered and would make it right! Boy was I wrong! Does this even look like the picture? Where is the cheese sauce? Where is the meat? I understand it's $4 but I did not set the prices for your company and expected cheese sauce at least and to match what you are advertising! This is batting and switching in my opinion! Not happy at all!!! read more

Sonic Drive-In - Burgers Near Me - Justin, Texas

So sick and tired of this sonic they always mess up the easiest orders and make you wait so long for them. Just ordered a cherry limeade, a water, and a shake. They come out with an ocean water and a cherry limeade. I told them it's a water not an ocean water and Im missing my shake. They come back out once again with just the water and not the shake ?! I've been here for 30 minutes just waiting for drinks. This is so ridiculous and this has happened so many times I seriously don't know why I waste my time here. read more

This is the worst Sonic around, they almost always get your order wrong (if you ask for a number 1 combo, they are more interested in asking if you would like mayo... and completely forget about the fact that you also wants fries and a drink). Their prices are way overpriced! The only reason I come here is because there is no other burger place closer. I cannot wait until the fast food places open near Texas motor speedway! If you can, avoid this overpriced Incompetent Sonic. read more