They really need to put some signs up letting people know that the pull up spot ordering is not an option and that the drive thru wait is anywhere between 20 and 40 minutes (I'm not exaggerating we timed it). Maybe consider closing until you can get more staff? Based on other reviews this has clearly been going on for some time. People wouldn't be as upset if you let them know the approximate times. Plenty of time to have had some signs made and posted. read more

Pulled into place order, waited several minutes only to be told they were doing only drive thru and there was an extremely long line. The display should have said they were only doing drive thru. Very disappointed spent our money else where. read more

We stayed at a vacation house right behind sonic. First time we went there in the day to get a couple bags of ice. The wait ended up taking over 20 minutes! FOR ICE! Like go get it out of the freezer and bring it out, I don't understand why it should take more than 5 minutes. Second time we went there to get some late night food. Their website and Google profile says they close at midnight every night. We showed up at 10:45 and they tell us they close at 11, and that everything in the kitchen was already turned off, so we were out of luck. We went back and forth over when they are really supposed to close, but it was obvious they were in a rush to get out of there. I'm disappointed because the sonic where I'm from is so solid and consistent. However, this location is a complete disgrace. Save your time and money and go elsewhere read more

Sonic Drive-In - Internet says they close at midnight, yet they refused to serve us at 10:45 pm - Burgers Near Me - Nags Head, North Carolina

Worst service ever, got here 20 min before closing and a very RUDE girl told us that we couldn't be helped because the were closed. And now she is screwing around and wasting time while we wait for our order... And they just let their off work employee walk in with barefoot with bleach on the floor read more

Sonic Drive-In - Talk about health code violation... - Burgers Near Me - Nags Head, North Carolina

Very bad service here.Out of everything or it's broke.long wait even when there is hardly anyone there to get waited on,when they did respond back,rude and short talking.Go somewhere else. read more

It's hard to believe how inept a business can be. The drive-thru is the only that is open and it's always a mile long. When you finally get to the speaker, you have to wait forever just to speak with someone. They removed the option to order ahead for this location, which means they don't offer half-priced drinks like EVERY other location. They also don't have any signs on the outdoor order boxes to inform you that they won't take your order out there. Seriously, don't waste your time or money here. You will be very disappointed. read more

just close this place down. you will wait 20 minutes in the drive thru. no car hop's available so it's not even a sonic "drive in"

Worst Sonic experience I've ever had, and it wasn't just an "off" day. We've given this place several chances and it is just horrible. Went today and waited 30 minutes for a Diet Coke and a cherry limeade. They are consistent in being ridiculously slow. Trust me. Keep driving. read more

Worst Sonic experience ever. Waited 20+ minutes to order. Had to reorder several times while placing order because they couldn't get it right on the screen. Wait another 15 minutes for a burger, boneless wings, corn dog and drinks. They bring the order out and it's not the way we ordered it and the girl working was the rudest I've ever dealt with. read more

They refused to serve us in the walk in area and encouraged us to go though the drive though. Unacceptable and unprofessional because we walked to the location. read more

This is the worst location ever do not come here The place takes a long time and bad customer service read more

We visited around 10:45 to pick up something for a late breakfast before leaving town. We pulled into a stall and were told they were experiencing technical difficulties so could help us in the drive-thru. There were 6-7 cars ahead of us and it took approx 15 mins to get our food. I know from experience with my local sonic that a packet of ketchup or picante sauce with a breakfast burrito is standard along with napkins, mint and salt packet. We received none of that in our bag. Not even the bare minimum of napkins. read more

If I could give 0 stars I would. We go to Nags Head every year and Sonic is a short walk from our rental. Last year we had a horrific experience where an employee named Tabrina swore at the kids and actually threw change at one of them. THREW IT!!!!! I called and emailed repeatedly for a year and never received a reply. This year, the kids (aged 14-20) went again for some shakes. They weren't served as they were only taking orders from the drive-thru. They came back got a car and waited nearly TWO hours in the drive-thru. The staff was very rude, not wearing masks and got the order wrong. I would rather eat sand then give this establishment another penny. read more

The food is OK. This establishment may be understaffed because of covid. They only offer drive-thru ordering, no Drive in. We waited for a substantial amount of time before they even told us. Already off to a bad start. The guy at the window practically threw the food at us. He did not want to be there. Underwhelming experience. read more

Absolutely appalled. We just went to the sonic in Nags Head in an effort to get food safely. The drive up options were closed so we waited in the drive through line for about 45 mins only to get to the window and see a sign that says they are low staff due to Covid. This is completely understandable.However, NO ONE at the establishment was wearing a mask. When we got the the window we kindly told the young man working that we didn't want our food anymore because none of them had on masks to which he replies "ok so put one on." As my sister is literally wearing a mask while speaking to him. Entire experience was disappointing. read more

I seriously just went thru the drive through at sonic and was cussed out for askijng for a hotdog boat as my baby is in the car I wanted to cut her food up do she had somewhat a plate as we are riding. I asked to speak to the owner Jason whom clesarly heard hus manger say "God dxxn u want me to eat it for you too. I pulled over asked to speak to the man and demanded my money back he refused and said he woukd call the law. I left and posted delete as a rant I will repost on every website and will never return. For a man who us always trying to bring business his professionalism is a 0. read more

The same old Sonic, decent food, great staff. I had the Chicken Sandwich for the first time yesterday, it was Delicious! Tots were the same as usual. Had a Banana shake today, Mmm! Cranberry Limeade is a nice change from the regular Cherry Limeade but I still love the original.... thought I may have a new favorite... i just realized today that Sonic may be one of thee most unhealthy fast foods there is. There's no salad option on the menu or anything remotely healthy. The closest thing you can get is the Chicken Strip Wrap because it looks like it have a leaf or two of lettuce in it. Mmm.... something to think about. read more

Too bad you can't give a zero rating. Waited in drive thru line for 15 min. Cars weren't moving. Called inside the restaurant to see if they were only doing drive thru. Guy hung up. Called back repeatedly until a woman picked up. I asked if they were open. She yelled back, "Is there a reason we wouldn't be?!" I told her she just lost five customers in the drive thru line and to get her sh*t together. Awful location. read more

Worst service I have ever experienced in my life. Employees were dumber than rocks and was incapable of accomplishing simple tasks. Would not go back. read more

Great for kids! Family beach weeks can be expensive, Sonic is a great place to take the family for ice cream. Good stuff, not the best but very reasonably priced. My kids loved it! Food is OK typical fast food, nothing special, burger sub par I'd say. I just go for the ice cream and drinks. read more

I'm from New York, which I feel is generally a good thing. However as far I as can tell there are no Sonic's in Manhattan, which I now know is a good thing. Let me preface this by saying I love fast food. I am also extremely overweight and have a lot of acne from the trans fat that I regularly consume and so i feel as though I qualify as a fast food expert. With that said I have never been to Sonic so i can't tell if this one is just an anomaly or what. Going to this Sonic was like going to fast food hell. Now, not to be mean, but the women working there were basically cows. I thought this was a good sign. I was wrong. I ordered the chicken tots and the pretzel hotdog. My bud ordered the cheeseburger and the onion rings. Nice variety. Neither of us had the courage to order the soda that you can add candy to. But neither of us likes diabetes. I mean who thought it would be smart to add nerds candy to coke? Here's the deal. Anything that was fried basically tasted like nerds candy. It's as if they spilled nerds candy into the oil. And then fried the nerds for hours until they disintegrated. And then fried about 100 things in the oil. And then left it overnight. And then used it again to fry our food. The result is that if you eat anything that was fried in this oil the taste of nerds and rotten oil will stay in your mouth. For hours. Until it begins to clog your arteries. Interestingly after going to Sonic I got a heart catherization two days later, and you know what they found? Congealed nerds candy in my left anterior descending artery. I can show you the report if you don't believe me. Now once again I can't say whether this was just an abnormal experience or if this is a common experience at Sonic, but I am not going back to find out. read more

Come and my family came down here last year and tried to go through the sonic drive thru at night because online they said they were open but they weren't. So this year we tried to go for a late lunch around 2:15. We pulled into one of the spots and I pressed the button to order. Someone came over the speaker like a minute later saying they would be right with us. I waited for maybe 2-3 minutes and then I pressed the button again. I waited.... A different person came over the speaker but I couldn't tell what they said so I said what and then no one came back over the speaker. We pulled out of the spot and tried the drive thru which had 3 other cars infront of us. The car up at the speaker waited maybe 3 minutes before I even heard anyone talking. We heard the people in the care saying they could pull back around or something. At that point we just decided to go to the KFC/Taco Bell down the street and they were 100 times better. Do not recommend this location at all! I know they don't have the staff but then they should just close because the service is that bad. read more

I usually love sonic, so it's sad that I have to give this one star. The wait was horrible, it took us 45 minutes to get our food. When I placed the order, I asked if the jr burger (kids meal) had cheese, she said I could make changes to the burger if need be. I specifically stated no cheese because my son is allergic to dairy. Well....it came with cheese. We waited 45 minutes for something he couldn't eat. They forgot the fries with my meal. Also during the wait, we noticed a cockroach that was at least an inch long by the door. You could also see a mess inside, all over the floor. There was spilled drinks and food that no one bothered to clean. If I had seen this before, I wouldn't have ordered. I don't have a sonic in my area, so while I'm here on vacation, I make it a must stop. read more

We waited in the line for 45 minutes and when we finally got to order, they told us we had to wait even longer to order. When we complained, the manager came out and told us "just so you know you can wait another 45 minutes." and we proceeded to wait and he came out another time and told us we could not be served and we needed to leave. Once we started pulling away another employee came out of the building and bucked at us telling us to leave. The employees at this sonic we're very unprofessional and not customer driven. we will not be giving our money to this sonic and don't recommend it to anyone else. read more

I've been coming to this sonic for many years, and let me just say each year it gets worse. They accused my friend of moving spots after they ordered, but they did not move. The service is slow. Prior workers were friendly and fast, but this year workers are rude. Food is still pretty decent, will admit that. Definitely not "fast-food". read more

This place is absolutely horrible. DO NOT GO HERE!!!!! I promised my kids one of the drinks and once I sat in line I figured it couldn't be much longer. WRONG!!!! 50 minutes to get food and I'm not kidding. read more

Horrible snappy lady instructed us only drive thru when we tried to order through the machine order takers. Literally the longest time at a fast food joint ever not even joking at least 20 minutes & not exaggerating at all! I understand being short staffed but come on! read more

I am not picky and I have a cast iron stomach but I've felt sick since eating there yesterday afternoon. I don't know if it is because there is a problem with the water system or what but nausea followed by diarrhea. The soda kind of tasted like it could be Dr. Pepper flavored toilet water. I only took a sip and tossed the rest. read more

Pretty sure the staff was busy hanging out and not at all concerned with anything work related. Started out in the drive thru but were told we couldn't place 2 orders and that we'd have to move to a booth area. Ok. Very dirty and old in appearance. Ordering screens were barely audible. Food seemed reheated even though the wait was at least 30 mins. They forgot our fries then we had to wait on those. Dear dear Sonic this was a disappointing adventure. Do better next time. read more

Never even got to order. We waited 10 minutes at a pull up spot with nobody answering. Then we tried drivethru and waited 10 minutes and not a single car went through. read more

Food is great, but the service is horrible. Takes forever to order, then you have 1 person making it while the others stand around doing nothing but watching the person. Yesterday (06/20/19) the worker gave us an attitude too. read more

I have never been to a restaurant with worse service. Me and 4 of my cousins ordered one drink each through the app and when we arrived there, the idiotic employees failed to make them even after we walked up to the door multiple times asking them where our order is. They couldn't care less about their job and we're all sagging, with their underwear completely exposed. I am appalled by the service and the manager needs to rethink his decisions on hiring those brain dead employees. The worst one was the long haired kid who was constantly joking around even though it was clear we were pissed read more

This place is awesome and Jason the owner is such a nice guy this is by far the best sonic ive ever been to THANK YOU!

Probably the worst Sonic I've ever visited. There was a dried tomato on our menu board. YIKES! Our breakfast looked like it was made last night and reheated for today. The bathrooms were filthy! Upon us leaving we ordered some shakes. Waiter took my card inside instead of letting me pay at my car. I will be checking my account every hour now... Huge no no! I know other breakfast places are around this area are super busy with rental properties changing on Saturday and Sunday's however this is NO excuse for the filthy restrooms and uncleanliness of their parking area. I'm glad we didn't let our kids out to sit on the picnic tables, I'm sure they are just as gross as the rest of this place. Long story short, DO NOT WASTE YOUR MONEY HERE. If I could give negative stars I would. I'm sure we all with have diarrhea shortly. read more

We stopped here three times throughout our recent trip to the Outer Banks. The first two times were like going to any Sonic. The third, and final time (ever) mind you, there was a bit of a rush around lunchtime. I went through the Drive-Thru and noticed other cars were asked to pull into nearby stalls and figured, "Okay, it's going to be a bit..." Some 20-25 mins later, my wife goes in to check on the order at which time the owner (yes, the owner, seeming leader of the franchise) yells, "SHE CAN WAIT JUST LIKE EVERYONE ELSE!" I tell one of his workers (nice kid) to get him outside as I continue to wait on my food. He proceeds to yell at me for calling him to the carpet and demanding an apology for treating my wife the way he did. Like a petulant child, he simply begins to tell me I am no more important than the other people waiting and "he doesn't have time for this..." Really? I have time to pay him money ($30 for my whole family) and am inconvenienced by his business' slowness and he doesn't have time for me?!! This guy has no business running any franchise and should really find out how to humble himself and apologize when he is wrong. I guess all it takes is a Small Business Loan and an empty building to make someone an "owner". The guy has no customer service skills and frankly regards the people who fund his dubious practice as low-life herds of cattle who deserve to "wait like everyone else"... utterly shameful and hope Nags Head and the surrounding communities run this rude and foolish boy out of town. read more

Okay so i am not one to write negative reviews over insignificant matters, but our experience with this Sonic was embarassing horrible. We pulled into 3 different drive in parking spots, pressing the buttons to order and never had a response at any of them after 5 minutes waiting at each. Thinking the machines might have been broken, we tried the drive through. "We'll be right with you" turned into 15 minutes of getting hangrier and hangrier. Despite the hanger, my need to prove a point won out and we left with no delicious sonic in our hands. 30 minutes later, still hangry. Get your $h!+ together sonic!!!!!!! They werent even busy. Visiting this Sonic has always been part or our vacation tradition and you dont mess that up without earning yourself a bad Yelp review!!!!!!! read more

While on vacation, we decided to "grab some lunch", at our favorite fast food place! The sonic in Nags Head is old, unkept and needs help! We pulled in to 3 different parking spaces with menu/call boxes..... all were not working. Several other parking spaces, 6 to be exact, had out of order signs and orange cones, alerting customers that these didn't work! We noticed a couple cars in the drive through, parked for long periods. I was shocked at the lack of upkeep and working stations. We left figuring their food was the same quality as the outside of the facility.... horrible! We all agreed we have never seen a Sonic so dirty and rundown. Never again will we go to the Sonic at Nags Head! read more

All we wanted were slushees. We waited about 10 minutes until I asked if the "red buttons" were broken. The poor girl working to pieces but eh heat informed me that the notification system was in fact working; however, they couldn't get to us. We promptly left for another establishment. They need help. read more

Probably the worst Sonic I've ever had to go to. If I could give negative stars I would. We come down every year and it gets worse every year. Every time we go, there is always something wrong. We went on a Sunday night and "the systems were down" so they couldn't take any orders. Ironically it was an hour before closing. We went again the next night and went up to the ordering machines and they said they were only taking drive thru orders. So, we continued up to the drive thru window and they stated "the kitchen was down for maintenance". Ironically again, it was near closing. It wasn't like 20 minutes until closing, it was 1 hour-1 1/2 hour to closing. When I say there is always an issue, I mean it. We ended up getting our ice cream one time and literally by the time it was handed to us through the drive thru window and a spoon was stuck in it, the ice cream was like liquid. Also, they close at 9pm?? 9pm in the summer months with millions of tourists is early and doesn't make sense. I could go on and on. The WORST Sonic. read more

WORST CUSTOMER SERVICE: Would NOT recommend this sonic. We drove up at 9 and waited 10 min and no one took our ordered. After waiting 10 min we went up to the drive thru and tried to order. When we pulled up they rudely said they were closed. We were confused because the car in front of us just ordered. I called just to see because I was genuinely confused. Ironically they answered after saying they were closed. The woman who answered the phone was rude and had no customer skills. She said they did a car count at 9:03, but they didn't take our order after being there at 9? They lights were still on and know one said anything to us when we pulled up. Also, google says they close at 10 and they said the close at 9. After I was talking to her on the phone she said, " We did a car count, sorry, good night." And hung up. This sonic needs some training on customer service and how to turn lights off If you're restaurant is closed. read more