Soo disappointed. The worst burger I have ever had. Meat was thin and dry. Did not taste charbroiled. Next time I'll go to Burger King seems like they have better quality control. Wasted my money and time. I was starving after work and looked forward to a burger from here. No I didn't complain or say anything it was to busy and not sure if this is the quality of burgers they offer read more

Burger Broiler - Thin patty and dry! - Burgers Near Me - Tacoma, Washington

Stopped in here for the first time; nice clean establishment with friendly staff. The bun on the bacon cheeseburger was fresh and toasted enough for a light crunch on the edges, the meat was hot and juicy with the cheese melting, the lettuce, tomatoes, and onion were fresh and crunchy, this was a delicious sandwich. The waffle fries were hot and crunchy with a nice house fry sauce, very tasty. You should get in here and give this place a try. read more

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Oh man this is a great restaurant! Good quality food that's actually cooked to order and great service. Very clean and tidy. Also, they offer hand sanitizer in multiple areas of the restaurant. My family and I came here after running a few errands. We had never been here before and just wanted a quick burger and fries. Hopes weren't high, because the expectations were low. To our surprise we realized all three store fronts were connected. It's big, and open and very easy to social distance. The menu is cool because the mexican place next door has a menu all their own but can be ordered at burger broiler. Do you can get mexican and American food all in one place which is cool. My little got corn dogs and the rest of us had burgers and shared a shrimp basket. The prices are what you would expect for a combo meal from a fancy franchise with a drive thru but a few dollars less. It's giving very much diner with fast food prices. The food is good. Fresh hand made French fries. None of that frozen stuff. They don't skimp on the meat for the burgers. Very filling. I had a chicken sandwich and oh wow. It was filling and flavorful and almost familiar. It came out quick and piping hot. Only drawbacks and the reason they didn't get 5 stars is the parking situation. It sucks. It's very strange how the lot is set up and there's no signs saying that all that parking belongs to them. So if you don't know they are all one thing you assume there's no parking for that establishment. The bathroom was very aesthetically pleasing, but it had a funky moldy smell. The booths had all sorts of food in them, but there is no reason you shouldn't try it if you haven't. Love it here!! 10 out of 10 recommended. read more

So this place is not bad, but not good either. Let me explain. I went for enchiladas and my partner went for the hamburger. We asked for no sauce on the burger and the cashier excitedly said yes! We got our food to go and we were in a rush, because usually we check our orders to confirm accuracy. Well we got home and realize that there was in fact sauce on the burger, a ton of it actually. So that's a bummer. When it comes to enchiladas, If I am not mistaken, they usually contain sour cream, cheese, veggies, or a combination of them with choice of meat. These sad puppies literally had only meat and grease inside them. The only take away on this plate were the rice and beans that came with the enchiladas. We won't be coming back, unless to get a refund on the burger. read more

Burger Broiler - Greasy tasteless enchiladas. - Burgers Near Me - Tacoma, Washington

I keep going back. Nothing about this place is consistent. Sometimes clean, sometimes messy, food's sometimes top notch, sometimes too salty. Staff sometimes friendly, sometimes really stupid. But never a sty, never terrible food, staff are never jerks. So i keep going back. read more

My Sourdough Bacon Cheeseburger was delicious. Will definitely try the other side next time. On second thought, if I can't post a favorable review, without handing you my personal info, then I apologize to Burger Broiler. But YELP can shove it. read more

This was a order for to go. Ordered 2 burgers and 2 fries with their Fry sauce. Gave them clear instuctions, such as cheeseburger with ONLY grilled onions. Got home, that burger had everything, pickles, onions, lettuce, so on. It had to be cleaned out. Also we ran out of fry sauce halfway through the fries. They filled up the fry sauce containers only halfway. It was disappointing for us, we love their Fry sauce and it makes the french fries worth it. We was clear on what we wanted. Also when I was waiting for the food, I was watching the counter, waiting. I watched the server pack up a to go bag, it was all ready. But the server stayed and chatted with the cooker for a full minute or more. Then she finally left with the bag looking for the person who ordered it, i was sitting in front clearly the whole time with the order number sign facing them. She walked past me, looking around in the room. Then she found me and told me it's my order, oh boy. 2 stars only because the food was good. Still the food was not what we wanted. Plus the two servers there was not focused or on "the job". First one took the order wrong obiviously and other other one is not attentive or considerate when it to comes to the customers. Be sure to check your food everytime. I notice a pattern here at this place of them getting customers orders wrong if they want the order a little different somehow. That needs to be fixed. read more

The burger joint that I regulary order from usually closes early so I decided to give burger broiler a try. I placed an order through doordash and ordered cheeseburgers and fries. I received my order in a sealed plastic bag. It was neatly and securely packaged. The fries were slightly soggy but this is totally understable because they came in a sealed bag. The important thing is, they still tasted good. The burger exceeded my expectations! Fresh, juicy and delicious. The patty was the best part; so tasty. I have been ordering at least once a week since then. The prices are reasonable and they always get my order right. read more

Um equivalent to In-N-Out??? No honeyyyy. I don't see nor taste it! Honestly the hype from yelp got me a bit excited about this place but I mean really comparing it to In-N-Out plz nothing beats In-N-Out. Especially the fries idek why people say the fries are similar bc they ain't. The fries here are literally undercooked and soggy af not to mention THEY DONT EVEN PUT SALT ON THEM. My friend even found a nasty green looking fry. Like wyd??? Anyways the service was great! The employee was nice and made small talk with us. Interior is like a 50s diner feel. The burgers themselves weren't too bad they just kinda reminded me of McDonalds. Now I don't know if that's a good or bad thing I'll just let YOU the reader decided that! But yeah they have this thing called the "fry sauce" which is pretty much ketchup mixed with mayo. I don't necessarily see myself coming back here HOWEVER I do recommend trying their Mexican restaurant right next door that was pretty good and cheap!! Definitely check that out before going here. Also the location kinda sketch since its Tacoma so stay safe homies read more

Burger Broiler - Burgers Near Me - Tacoma, Washington

Great food, love it! We used to order from here all of the time. We only had one issue the last time we bought food here. We paid for 14 tacos and once we got home we noticed there was only 12 in the bag. We live a few minutes away, so we asked if we could pick up the other 2 or receive a refund, but they refused to do so. We even took pictures, but the manager said we were lying and was rude. Me and my wife really like the food here and would come here almost on a weekly basis. Unfortunately, we will never buy food from here again- due to their poor customer service, lack of willingness from management to mitigate the problem, and for literally stealing money from us. We will be filling complaints with multiple city and state authorities. read more

Burger Broiler - 12 Steak Tacos - Burgers Near Me - Tacoma, Washington

Great burgers. A little pricey. Fries were yummy! Located on 38th and McKinley. Tight parking spaces since it's also shared with a taco shop next door. The sauce for the fries was good! read more

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Ok so I got here a few months ago, and I was a little shocked that In N Out does not have a location here. I mean seriously they have just opened like 8 locations in Dallas Texas over the past couple of years, so How the Hell do they not have a location here in WA? --Unbelievable.-- So I have been looking around for something that resembles a decent burger here... I looked all over and found a few acceptable choices. Today, I came here to Burger Broiler looking for a juicy chargrilled burger never imagining what I would find here..... It makes PERFECT sense when you think about it.... What do Smart Mexican people do when they are missing the Yummy In N Out burgers they loved in Cali?? I'm glad you asked ..... Do they sit around whining about not having any way to get their burger fix? NO... they open a Burger Broiler and make the damn burgers right here. PROBLEM SOLVED. Oh but wait it gets better.... FLAME BROIL the patties and now its NOT an "In N Out knock off", No sir... its 100% better !! SO take your happy self to Burger Broiler and fall in love. The grilled onions weren't on it, but I can live without that. FIVE STARS for Clean, Hot Fresh Food, And Price SUPER CHEAP. Hard to park there, so be ready to weave in the lot. If the persons you go with like Mexican Food there is a good place next door, but GET A BURGER!!!!! DOUBLE Cheese Burger with Fries and a Drink under $7. YUM To me HANDS DOWN BEST BURGER IN TACOMA. read more

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Travelling south to Tacoma is always an issue. Traffic, and all that. So, we don't get to Tacoma much unless we have to. But Burger Broiler has gotten us to go out of the way for a good burger and fry joint. It's just good, classic burger making. It tastes like a fresh greasy spoon as opposed to a "fast food" place. The quality is a little better. And the fries are addictive! Nothing to it, but fresh cut potatos fried in oil. No extras, no breading, no flavoring. Just deepfried potato goodness. Their mexican food is just as good, and the combined menus mean there's something for everyone. A good restaurant doesnt have to be complicated. Just good enough for repeat business. read more

It was good back when they had the California special but now its just a simple burger place you could find like anywhere else. Service is better although and it is also cleaner than most other restaurants. read more

I ordered a double cheeseburger and bacon cheese fries through door dash. The fries were delicious but when I bit into the burger something tasted off. Thought maybe it was bad lettuce so I removed that, took another bite still tasted weird, took a bite from a different spot and it still tasted weird... through out more than 3/4 of the burger. Something was seriously nasty in there and I'm not sure what it was . read more

Burger Broiler - Double cheeseburger - Burgers Near Me - Tacoma, Washington

There are a bunch of mixed reviews on here comparing this place to In-n-Out. So I will be another one to agree that this place comes pretty close to In-n-Out! Which makes this my favorite burger joint in Washington. I really like how they have a little condiment station where you can get banana peppers, which is a total In-n-Out thing! Service is great, the ladies that I've encountered are all friendly and polite. I deduct a start because there are a few times where I had to wipe my own table. Also, the soda machine where you can customize your own flavors are very limited. I get super excited whenever I see a restaurant have the Coca-Cola Freestyle machine because that means I can get a vanilla coke. But they didn't have that option, or much other options :( Other than that, I really like this place. Unlike In-n-Out where they have a small, simple, menu; Burger Broiler has other things like chicken wings, onion rings, and fish sandwiches. Their buffalo wings are pretty good, so definitely give those a try! They have their own parking lot, which is nice. However, be aware of your surroundings when outside because I've seen people stand around by cars or sitting on the curb in the parking lot. So definitely keep an eye on your car while inside the restaurant. read more

Burger Broiler - Summer special = Cali style burger, homemade fries & drink for $4.99 - Burgers Near Me - Tacoma, Washington

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7/12/2017 Probably the best burger for the money in Pierce County. And the staff always makes us feel welcome. If there is anything that is less than the best, it is when they are busy, the fries are sometimes not cooked as crispy as they typically are. I'll keep coming back as long as their doors are open. read more

Should have went to Jubilee instead. Burger Broiler gave us meat, cheese, and a couple sad pieces of lettuce. Not sure if their burgers normally come with pickles, but no onion or tomato? If y'all were out of tomatoes and onions at least let me know before I order. Also, cold fries? To top it off, y'all overcharged me and didn't blink an eye. I get that the pandemic puts a strain on businesses but cmon, take pride in what you're serving and how you do business. Food dates are the one thing I have to look forward to. Today's food date was disappointing and I'm feelin salty; literally because your fries were way too salty. To the dude who reviewed and said it's probably the best burger in pierce county..bruh, no. read more

This place is very misleading. From the advertisement you would think this is a burger restaurant. Wrongo. Its a mexican fusion joint that just so happens to have a few burgers on the menu. Got the cheeseburger and the birra tacos for the misses. The burger was a massive letdown. Low grade beef with more lettuce than actual meat, almost double the amount of meat was lettuce. Now the tacos were decent, a bit light on the flavor but not really worth what we paid. I left hungry, it was that disappointing. read more

Could you fix your online order form. Every time I order onion rings you give me fries because when you order the onion rings you have to check mark a fries regular or homemade box. Makes no sense. read more

Literally so upset right now. Asked for a double bacon cheeseburger meal and a double cheeseburger meal. They brought out a hamburger and double cheeseburger meal. We show them our receipt and they said the #4 doesnt have cheese or bacon. I said but we didnt say a number we ordered by saying double bacon cheeseburger. They continued to argue with us because they #4 doesnt have cheese or bacon. So I say ok can i just buy cheese and bacon then? They charge me $3.50 for bacon (the difference between a regular cheese burger and a bacon cheese is 1.50, so they charged me double) then they didn't give me cheese and again argued with me about the number 4 not having cheese. They then didnt want to give us our milkshake and sodas. We had to ask 3 times. I get it mistakes happen, but the rudeness is what really made me have to post this. French fries are cold and my burger is soggy. read more

This is the hidden gem of Tacoma. Top tier burgers, shakes and fries are always perfect and not to mention the Mexican food is top notch as well. I recommend this place to every one I meet. Very nice and respectable employees as well. read more

Everything about this place gets an A+. The customer service is always pleasant and going above and beyond. The food is always great. I make a point to order something I normally wouldn't here because I know I won't be disappointed, and I haven't yet. I spent many years as a barista, so imagine my surprise when I ordered a coffee with actual espresso shots in it from a burger/taco place. I absolutely recommend this place to anyone looking for Mexican food in Tacoma/Parkland. Its almost like THE taco bus in Puyallup (that was in the gas station parking lot that now has its own store front) frugals, and gravity coffee collided. As a side note, the employees all make it a point to keep it as clean as possible. Eat local! read more

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First time here tried the bacon burger combo was ok for the price. My #3 patty was overcooked and I mean overcooked. Red Wagon Burger's in Westgate Tacoma for the same price is better including the fries. Probably won't be going back to try something different. read more

This place is pretty decent. I think they own the Mexican restaurant next to it also, I used to live next to this place, and their burgers are really cheap. You can get a burger, soda, fries for only $5. So it's a great place for cheap eats! read more

Highly disappointed in this place. I called to place an order to-go, the phone took forever to ring, then finally a Hispanic woman answered. Since there was definitely a language barrier, I tried to make it very clear what I wanted to order & had her repeat it back to me. 2 cheeseburgers, 1 bacon cheeseburger, & a bacon cheeseburger combo. My co-worker & I go to pick up our food 20 minutes later & only half of it was made! She completely left off the 2 cheeseburgers, had to ring it up separately, & we had to wait for it to be made. My co-worker got a drink cup with her combo & when she went to fill it, only syrup came out of the water spigot of the fountain. Get back to the office, the burgers are just okay. They don't use fresh lettuce but the yellow, soggy kind. They don't bother separating the onion rings so every few bites are overwhelmingly onion-y. We thought the fries could save the whole ordeal but that just made everything worse. The fries were cold & hard, as if they'd been sitting overnight. They're basically like McDonald's french fries, can't even try to warm them up in the microwave. Just an overall bad experience from beginning to end. read more

Staff were great and real friendly. Sourdough bacon burger was better than I though it would be. Fresh lettuce and tomatoes, bacon crispy too. Parking is the issue for sure. Went with a buddy for lunch and was like, WTH bobby? when it came to parking my truck. Maybe next time I'll have my buddy drive. Would recommend on food and staff. read more

Have visited this location numerous times in the past and always had a decent experience. Stopped in today to pick up some food to go. Told the woman at the counter that I'd like a sourdough bacon burger and 2 orders of fries. She asks if I want the combo. I respond, no thank you, just a sourdough bacon burger and 2 orders of fries. She asks again if I want the meal or just the burger. Her response, "but do you want the meal or just the burger?" At which point I say you've already asked me 3 times. Instead of just taking my order she responds in a less than friendly tone that she has to ask if I want the combo... At that point I ask if there's a supervisor/manager I can speak with. Of course there is none. When I ask if that person has a card or a way to contact them she says no... Didn't even offer to just take my order so I left. Ending up grabbing a burger and fries at Pick Quick. read more

Meh. It was just ok. I was not really impressed with the service or the food all that much. First of all upon walking in there was quite a line to order. Sometimes that means the food is good and other times, well... Anyway the line moved at a pretty slow pace but when we got to order Steve and I both ordered a Jalapeno Cheeseburger with fries and a drink. Steve also got a chocolate cheesecake for us to split at dessert. Our food came out within a reasonable amount of time but we had to remind the waitress after we were done with our meal about the cheesecake. As far as the quality of the food goes the hamburger was not all that bad but not amazing. The french fries were just average and not very inspired, a bit overcooked actually. There are other burger joints in the area I enjoy more. read more

In my previous review I wasn't liking the fries but since my standards are at an ultimate low right now I have given the fries a few more tries and developed a liken to the fries that is served. It's like eating day old french fries from McDonalds BUT it's fresh & hot. Burgers are still good as before! I have to agree that the patties are a little thin but just get the double patty or if your a beast the triple patty is calling you fat! I mean calling your name! Choice of raw onions (recommended) or grilled onions. Just be sure to let the employee know which you prefer. I'm old school so I go with the raw onions. Parking can be a little challenging for a few since parking is limited and tight. So if your trying to roll hella deep. Definitely try to carpool. Good old fashioned hamburgers! Friendly service! Clean! Definitely a place to add to your daily rotation of being a fatty! BTW, If you want to drop a deuce there's a flat screen TV in the single occupancy restroom to keep you occupied for a hot minute. read more

Burger Broiler - Double patty, raw onions, and peppers. - Burgers Near Me - Tacoma, Washington

First time here. Saw good reviews so we wanted to give this place a try. The location was ok. It's on a corner lot so of course it's busy around the area. The parking itself is decent. They share their parking with a couple of other businesses but there were still a good amount of spaces left. A dude was standing outside the whole time. I think he was a worker that was in charge of trash, because he was dumping a couple of big bags when we came. He was there when we pulled up, and he was still there when we left. He waved bye to us as we were leaving, so I guess it's safe to assume he worked for them?! The atmosphere inside was very nice and relaxing. Great furniture and TVs everywhere (including the bathrooms!) The place was very clean and well maintained. There was a lady there literally walking around cleaning the whole time we were there! The food itself was good! I got the double cheeseburger, hubby got the double hamburger. The patties looked a bit thin on the picture so that's why we got a double. The grilled onions were on point and sauce was delicious. The fries were not the best I've ever had, but they were very tasty and fresh. Obviously soda is soda, but, hubby did mention that his Coke tasted a bit too syrupy. The customer service was great. The lady behind the register took our order, brought us our food, and got our trash when we were done. She was very nice and polite while doing so. Overall, we had a perfect first experience here and we will definitely be back! read more

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They have a delicious bacon cheese burger. A few suggestions I have: 1) Tell folks there is some sort of sauce on the burger. 2)Give customers fresh fries. Mine had been sitting for some time. 3) A top bun the same size as the bottom bun is preferred. Also, I suggest thicker buns as my bottom bun was falling apart halfway through eating my burger. read more

Good Burgers, Great Focus, CLEAN Cafe and Good Prices This place is simple - Burgers, fries and cokes / soft drinks ... the "In-N-Out" credo. Opened up shop less than two months ago. The first thing you notice when you walk inside, is how spectacularly CLEAN and pin-sharp everything is. You can get a $5 combo, a $6 combo and upwards. A simple burger is just $2.79 and that includes fried or fresh onions, tomato, lettuce, etc. If you're from Tacoma and know Best Burgers, this is somewhere along the same line - you get that signature "char" flavor on the burger. The fries were good - nothing bad whatsoever, just not spectacular. And they WERE plentiful. I encourage you to try this place out, it is very clean, comfortable and owned by sincere, decent people, trying to make a go of it. I'm rooting for them and I'll be back. read more

Burger Broiler - Burgers Near Me - Tacoma, Washington

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BB resembles IN-N-OUT in a lot of ways... The french fries are almost identical, as well as their original cheese burger. The biggest difference is that their menu has a lot more variety. I'm more of a chicken kind of guy and their chicken sandwich hits the spot. My last trip there I had the chicken sandwich and the Flaming BBQ burger. The BBQ burger was not very great.. as it had far too much BBQ sauce on it. They have a lot of other items on their menu, such as coffees, frapps, cakes, and frozen yogurt. Fairly inexpensive, and a pretty clean restaurant. They definitely work hard. The biggest knock on this location? The parking. The parking can become an absolute nightmare. I won't lie.. the parking situation has swayed me from coming to this establishment on multiple occasions. read more

Burger Broiler - #8 chicken and #20 bbq - Burgers Near Me - Tacoma, Washington

Man this place is about as good as it gets. I am stingy with my 5-star reviews, but the food alone here earns it. Best burger by far that we have found in the PNW. The beef burgers were great, but the chicken burgers (both grilled and spicy breaded offerings) were of high quality and cooked to perfection. Everything is seasoned well, and the produce is delicious and fresh as well. My significantly better half told me to specifically mention that the fries are delicious. She says they're the closest thing to In-N-Out fries in the PNW. I say they're better--but don't tell her I said that, she'd kill me. Lemonade was decent, and they've got TV's in the bathrooms. I might never leave! read more

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Pretty plain burger. Too much lettuce made it watery but the bun wasn't soaked. Too much sauce and cheap cheese. Not worth traveling for. Didn't even finish it. read more

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Good burgers. They did not remind me of In-n-Out as others suggested but they were good. Fries and curds good. Nothing spectacular. They also have a Mexican menu so something for everyone. With all of the other burger places in Tacoma, I doubt we would make a special trip to the BB. read more

I called in an order for PICK UP, they charged me an additional $.75 "to go fee". It is a good burger. Oh and the website prices must be from pre covid, add another $1 or more to every. read more

I was surprised how excellent their service was. I came in on a Sunday when the Hawks were playing. I was also surprised how tasty their California burgers were. They have In N Out style Cali burger combo and boy does it fill you up. Not only was it similar, but in my opinion I liked it more. You can add bacon into their version of the double double, and the ingredients were so fresh. Way better than the one hyped up in Seattle. For now, this place will do. And yes, I've been to In N Out several times. Fries were better here and the sauce was the same. If you want it really like InNOut, ask the fries to be a little softer cause I got them crispy but they were great. They got coffee, desserts, froyo, excellent place to study or just hang too. read more

The freshness is no joke!! I enjoyed every bite of my burger today and so did my partner. I'm glad I gave this place "Burger Broiler" a try. The only reason for why it wasn't a five star is because I felt that even though the fries and burger were fresh, they were overwhelmed with a lingering oily taste, especially the fries. But customer service was great. I enjoyed them. Plus they were very helpful. Parking needs a bit of help because they share it with the business next door. So there is not enough room for both places. So I would recommend this place for mostly a hangover cure because of the oily ness/freshness. read more

Burger Broiler - Burgers Near Me - Tacoma, Washington