It has been awhile since we got to go back to have a Smitty burger at the Jubilee on 38th St. Just as good as ever!! They raised their prices slightly from 25 cents to 50 cents more on most menu choices... it is okay.... most places are raising prices ridiculously higher. The Smitty is consistently delicious. Thank you Isaiah for your amazing service today. We really appreciated bringing our food to us... we are seniors and handicapped... so we want to thank you publicly for your help. read more

Went in to this burger joint today. my order never came up waited waited waited and then finally ask for a refund. after i got a refund a heavy-set lady suggested that i didn't listen for my # my number was never called. Poor customer service was excited about the place bought a burger the other day and it was good unfortunately poor customer service leads me to seriousally consider never going back to Jubilee burgers again. read more

I can't believe we discovered this gem. Good burgers fries that taste better than in and out and unbeatable prices. What's not to love?! I can't wait to come back here. No need to drive to Ridgefield for the real deal. read more

Jubilee Burgers - Cheeseburger - Burgers Near Me - Tacoma, Washington

Everything their food sucks, since it's closed and reopened. There's smitty burger used to be one of my favorites last time.I went there.It wasn't even a jubiles, and apparently people are saying it's back to being jubiles again read more

Solid burgers, I had the double and the cheeseburger for $12. I would order the double here over In-N-Out every single time. Meat was juicy and tender, veggies in it were fresh and bun was soft. Also nice that the burger was not too greasy. Gonna try the fries and shake next time. Was pretty dead inside on a Sunday night, but it's also game one of the Mariners ALCS. Little sketchy outside the restaurant, place was clean inside. read more

Jubilee Burgers - Cheeseburger - Burgers Near Me - Tacoma, Washington

I've eaten at Jubilee's a few times before and never had an issue, but today was different. After I had already eaten some of my burger, I realized the meat was very pink inside, even though the patty was super thin. It was undercooked more than it should be, and that made me stop eating the rest. The thick-cut fries were actually really good, and the place was clean with a good wait time. I tried to call to let someone know, but the voicemail was full. Unfortunately, I ended up just eating the fries for lunch. I'm hoping this was just a one-time thing because I've enjoyed this place in the past. read more

Jubilee Burgers - Jubilee Cheese Burger - Burgers Near Me - Tacoma, Washington

Rainy days are upon us and today I wanted a good, hot burger In the drizzle I had a calling for a sizzle and by god I found it here Jubilees has a quaint, diner feel with a simple menu that does away with frills to deliver stellar burgers Cheeseburger reminiscent of summer days, with a soft bun, perfectly melted cheese and fresh greenery that didn't overpower the amount of protein Stop in, don't just roll by Jubilee will be ecstatic for you read more

Jubilee Burgers - #1 The Double Cheesburger Combo (Includes Fries and Soda) - Burgers Near Me - Tacoma, Washington

I stopped in here on a whim for lunch, and overall, it was a great experience! The woman at the counter was super nice and accommodating. The wait was a little longer than expected, especially since there were only two other people in the restaurant when I placed my order, but the food came out fresh, hot, and tasty. I also ordered a milkshake, and when I asked for something a little different than what was on the menu (me being difficult), she happily created a custom banana split shake with fresh banana, chocolate chunks, and strawberry whipped cream. It was absolutely delicious! Would definitely come back again for the food and the great customer service. read more

Jubilee Burgers - Burgers Near Me - Tacoma, Washington

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Real Ahh review: This place is very ghetto but the food is amazing and priced well spent 25$ on 2 combos and a cup of chili. They also have good portions but man the clientele is very sketchy, from your blue color to your neighborhood crackhead. It's also a very rundown place no fancy seating or staff but man the food is amazing. read more

The cashier Catherine was rude and not helpful at all. Our table was dirty when my friend said something to her she dismissed my friend and pointed to the napkins. She finally handed her a towel and it wasn't even wet. She was to busy on her phone. Anna Hove read more

This burger place has been here since I was a little girl, not sure exactly how long. I am 53 years old now. I was reading some of the reviews and I have got to say this place IS CLEAN, it looks like it should for being there forever. The staff is always nice, yes the parking lot may be a little different but you can park safely in their parking lot. As for the neighborhood, it's in town amongst some other small businesses, it is not an unsafe neighborhood. I go here a few times a year when I want a good burger that is reasonably priced. The food is awesome and satisfying. I don't usually like milk shakes but theirs are delicious. I have never been disappointed! Thank you for listening. read more

This review is for the Portland Ave location. Burger had tiny little patty, no grilled onions as advertised, and bun was old and cold. Fries were cooked into crunchy tasteless oblivion. This is a one star experience - the fry sauce was the star of the show and upped it to two stars. read more

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Where to start? First off the staff here is always and I mean always awesome I think that plays a big part in this burger joint's success. Secondly this place has mastered consistency it don't matter if I go once a month or every 6 months the food is ALWAYS hot and never ever had veggies that were wilted or not fresh. I'm from LA and this reminds me so much of in n out but better yeah the fries ain't the same and it's not a big fancy location but you get some consistent very good burgers and the staff will always greet you with a smile. THE ONLY NEGATIVE comment I have is the workers don't have an option for a tip on the pos system. And I told them it's a damn shame because usually I don't have cash and the customer service and food here deserve a tip so if you're the owner please add that for your awesome employees read more

Paula is great and showed amazing customer service when things were busy. She held down the fort and made sure every customer left with a smile read more

Went today with my daughter to get lunch. The staff is extremely rude they really don't care at all. The dining room was dirty tables dirty. Hair in one of the fries. Quality of food was horrible. The woman giving my my change was wearing the same gloves she prepped food with so I got greasy money back. Disgusting read more

If you are looking for a fun local casual place to grab burgers and shakes this is it! This is your regular walk in neighborhood burger and trick joint. There is no AC and they have about seven different booth, seating areas and high tops to sit at if you wish to eat there. I will say it is not the cleanest or safest place due to not having AC or most sanitary looking place. However, the service was great and I was able to get a milkshake quickly. Be careful of the neighborhood, the parking lot was kind of sketchy with the demographics around and at the establishment. I would recommend grabbing the food as take out. read more

Jubilee Burgers - Menu - Burgers Near Me - Tacoma, Washington

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Very friendly Quiet The food was simple and delicious Especially the shake we had strawberry and Oreo was to make you back get more. Idk just tastes good read more

Jubilee Burgers - Strawberry shake and Fountain Sodas - Burgers Near Me - Tacoma, Washington

I paid $20 for 2 Cheeseburgers and a Double Cheeseburger with Fries, lettuce was old, no onions or tomatoes. WTH! It's the Shack on Portland Ave on 99th Street. I won't be going there anymore. Customer Service is Horrible, not friendly at all. read more

This is a legit old school burger joint, they don't do a menu full of filler, they do burgers, fries and shakes, and they do it well. Every bite is Devine, Their shakes are perfect, and you cannot skip the fry sauce, it is it's own magic. Service was fast and friendly, and the atmosphere felt classic and nostalgic. I will definitely be back. read more

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Ordered from Jubilee Burgers to try out their milkshakes and we ordered via Doordash, so this review will be a little limited. Milkshakes were decent. Ordered the peanut butter and strawberry shake. Friend thought the strawberry was very fruity. The peanut butter to me tasted a little odd. Overall, would like to check out their burgers as I have tried the Buckley location. read more

Ordered hamburger fries and large malted milkshake gave me a small shake not malted so returned it they mad me another all they did was add milk to the small the burger and fries must have been just sitting there cause i didnt even have time to sit efore they were handed to me. Nothing cooks that fastwont be back read more

First time ever going here and definitely won't be my last! Best milkshake i've ever had made by their wonderful server named Pat, her energy is everything i'd go back just to say hey aside from the great food from this place. It's been around for 66 years and still has a nice vintage kinda look to it it's cute great energy great service! read more

Even though I am a Tacoma native and this place has seemingly been a Tacoma institution for longer than I've been alive, Jubilee absolutely SUCKS! I remember visiting while I was in high school 3 blocks away at Lincoln and it sucked then. Filthy and grungy with roaches crawling around on the floor. At some point, they closed their doors, and I thought finally, that place is gone but then, they re-emerged somehow. My mom who lives far away has nostalgia for the place's ice cream cones and so we stopped by today while she was in town for her to scratch that itch and when we entered, there was a woman at the counter who did not greet us. She was not polite, she merely said without even looking up that she would not be taking orders for at least 15 minutes. I asked her to repeat that for clarification and she replied, "shift change. No orders for 15 minutes!" in an almost rude way this time. I then asked if that was just from her or if the entire staff was undergoing a shift change trying to see if any one of the other workers who were present could possibly take an order and she grumpily replied again, "make it at least 20 minutes, no orders for 20 minutes" almost as if to chastise us for asking our questions. That was enough for us to turn around and walk out. I don't know if she is just an employee or if she is part of the ownership however, I don't know too many small business owners who like to see business turn around and walk out the door. This lady could be costing Jubilee money and possible return customers on a daily basis. I definitely won't be back, but I never go there anyway. Mom was disappointed though and for me that seals the deal. This happened on Friday September 19th at around 2:00-2:30ish and it was a woman with glasses and a hair net in case the owner would like to know. read more

The place could use a cleaning, The employees need training on customer service and it would be great if they didn't have animal hair on them at work. My food was thrown right in the trash. I will eat at 711 before I ever enter that establishment. read more

I always drive by Jubilee but never tried it until recently. The interior can totally use an upgrade as it doesn't look the cleanest. There are some booths and tables around for seating. It was quite warm inside due to no AC in the building. I was disappointed with the employee at the front counter. Sure, he got off his phone to take our order, but proceeded to get back on his phone right in front of us scrolling on IG or TikTok. He didn't put that phone down for one second. It's rude to have your phone out like that while working. The other employee who was making our two milkshakes made them fresh, but I noticed after he made them, he stored the remaining milkshakes in the fridge. I also observed serval other blenders with milkshakes already in them as well. Aren't these supposed to be made to order? Or are they saving it for themselves for later? Food is good if you're looking for an ordinary burger and crinkle fries. I truly wanted to enjoy Jubilee more, but the employees and what I witnessed with the shakes were a turn off. read more

Not a bad experience going here for the 2nd time in my life! Ordered a double cheeseburger with fries and a soda. Just sat on the middle island and they delivered the food to me. Two nice patties and grilled onions with melted cheese. Not a fan of crinkle fries, for a small restaurant I'd expect fresh fries, but the flavor is still nice. I might come back for a different burger next time read more

Jubilee Burgers - Double Cheeseburger - Burgers Near Me - Tacoma, Washington

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Unprofessional. refused to take my order because it was "shift change". i came a long way very disappointed

Amazing service. They go above and beyond for handicapped/ physically challenged clients like myself. Always a great experience.

I couldn't decide if to give them a 4 or 5 star. The customer service was okay. The food quality was good. The burgers tasted similar to in and out. They have this amazing sauce that they give you as a side. My absolute Favorite was the cookies & cream milk shake!!! The restaurant was a little cluttered with things but I think they attempted to keep it clean. read more

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Ordered a hamburger with extra patty and ketchup only. That's it. Guy on the grill messed it up 3 times. Literally-3 times I was handed the wrong item. First time, single patty. Second time (25 min later), an all out deluxe cheeseburger. Again, I ordered a single burger with an extra patty. 3rd time, the guy hands me a bag personally and 'complains about the chaos' today. I thank him. I look at my order-- a single patty with lettuce. Holy crap man. read more

This place the burger is YUMMY that why I need to buy for homeless people to eat like tasty after Thanksgiving and I want to support the local business. Last Sunday, a rude old lady was the worst person+bad service in the whole entire history and the world!!! I went at there for ordered 20 burgers the price was $130. I prepared money by cash $100 big bill and small bills and the young worker said the owner won't accept big bill I understand I went at the car for grab my debit card and I paid it and before I talk with them I asked them can you put the burger by each bag the young worker said he can but the rude old lady said behind the grill supper loud I'm not gonna fucking put burgers in individual bags. I'm just gonna put them all in one bag. Ok! she will put 20 burgers in one bag. You know if you said you'll charge the price of the paper bag I'd love to pay but no. Her face was grumpy like angry bird woke up early on Sunday morning nice day. She said she doesn't like to work on SUNDAY and her voiced like no energy with service mind. Go home and go to sleep ma'am. Then I decided to cancel it because I had feeling like she didn't want to sell it for me but she said no I can't cancel her business doesn't have policy to refund money back. She won't give money back for me. I told my wife about the story my wife went inside for asking her the reason why you can't put the burgers in each bag and why you can't cancel it. The rude old lady just like kid walk to the back kept say Sunday something bla bla and she doesn't understand what my wife asked. Ok, I want to suggest you if you are owner restaurant you don't like to open business on Sunday why don't you close it this day. We are your customer we pay for buying food you get money we are equal fair but you ack like me go beg for free burger!!! Before we walked out my wife gave a F_CK off to her like have a great day on Sunday. read more

Very bad customer service, the so called he said "owner" didn't want to cook burgers until he got a tip? Like what!!!? Personally me a business owner would fire employees like that, idk if management knows, but I hope they see this message! The food is very good, at every location read more

Eaten here before and enjoyed it, but we went in today and our fries were stale, our burgers were sloppily thrown together, and the soda was flat. Won't come here again. read more

We have been loyal customers for this establishment since they opened. Typical we leave good reviews and tip well for their service. Today we order as usual on the online app (tipped generously) and stopped on the way home. Sat in the parking lot waiting for the app say food was ready for some time. Didn't think anything of it because they are usually busy. After some time an employee came out to my car and asked if I was okay because I had been there so long. They said okay and motioned as thought they would check on my status as they went back inside. After another 10 minutes I went to the window to check on status. The reaction was oh, here you go. It had been done for over 30mins in a bag on a warmer. Food was ice cold order was not complete. Sadly to say we will never go back. read more

We love a good takeout burger and since we were from outta town and starving this place definitely hit the spot. The cheeseburgers are tasty and a tad greasy which makes them pretty perfect. We had our food door dashed so that we could work from out hotel room and everything really was super delish. The prices were really good too. Perfect patty to condiment to fixins' ratio. read more

Jubilee Burgers - Burgers Near Me - Tacoma, Washington

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They don't have a option on the combo to add fry sauce so I added ketchup and put a note for fry sauce instead of ketchup for my fry's instead I got a burger drowned in ketchup and a side of ketchup I usually share my food with my one year old and it was so much ketchup on my burger she just ate the fry's . I ate the burger as I was hungry and it was my first meal of the day now I have a ketchup high. Usually this place is decent when I order. read more

Jubilee Burgers - My Uber order - Burgers Near Me - Tacoma, Washington

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Food is Amazon staff is nice. didn't have to wait long. definitely recommend if you want a burger that's not from McDonald's or wendys Definitely worth the extra money read more

The concept, menu, and color scheme of Jubilee burgers somewhat remind me of In N out. The crinkle cut fries were nice and fresh. The burger was yummy too, but the restaurant itself wasn't busy and looked a little run down. They don't have a drive thru so you actually have to go in to order or call it in. read more

Jubilee Burgers - Burgers Near Me - Tacoma, Washington

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Good food, inexpensive prices! The Smitty is the most expensive ($8.50) for just the sandwich but it's good. Normally it's $4/$5 for a burger. read more

This stuff is amazing. Little spot off the street but everyone needs to eat these burgers. Dude is cool as heck and pricing is simple Stellar burgers!!! read more