I ordered in the app today because they had a special on the chili cheese coney and everyday drinks and slushes are half price. It is a hit and a miss with this Sonic but today they were on their A game. Kelsey arrived with our food and drinks within minutes and was very personable and asked if she could help us any further. I did notice they have removed the order screens from the stalls on the South side of the parking lot for whatever reason. I always loved parking there to watch the traffic. Our dogs were perfect as I am biased to Sonic and they are the only place in town with Barqs root beer. The parking lot was clean and the rain today made it a nice day to eat in your vehicle. read more

Sonic Drive-In - Menu - Ice Cream & Frozen Yogurt Near Me - Robertsdale, Alabama

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i I got food at sonic today fed 21 around 8:30 am Mr.Justin took my order had my food within 10 mins very nice and professional 1 combi dbl smasher med tots lg coke 1 am mozz sticks read more

There's usually only two people working at a time. You will wait at the call box in the drive thru for ten minutes before they take an order. They give you an attitude almost everytime like they're being overworked (cause they are) because they can't keep any employees. They only serve one person at a time so you'll sit in a line of cars at the call box. You can't order at any of the parking spots because they don't have enough employees to run food out. The service is absolute trash. The food is, well, it's sonic. ‍ the customer service and the building needs an overhaul. I'm here now and there's one employee working. It's always the same. Doesn't seem that corporate is making an attempt to fix it, it's been like this for atleast a year now. The employee used a calculator to give me change, and I paid with a $5 and my order was $2.01...... read more

Worst Sonic in America! Service SUCKS!.. and they constantly say they are "out" of regular menu items. Cant make slushies?? Can't make a blizzard?? Can't make a breakfast burrito?? Who the f*ck is running this place? read more

Literally the slowest sonic in the world!! Have waited 45 mins for a burger! Today i tried to order drinks thru the app and it took them 30 minutes!!! Absolutely ridiculous when all they do is twiddle their thumbs and mean mug customers! read more

Service was horrible. They were rude and had an attitude. their food is OK, but still not worth the weight. We went to the food thing and they said that we couldn't go in there because they didn't have nobody to take the food out. read more

This is a make believe Sonic! Tried several times just hoped I was wrong but after several to just get either to wrong order given to us or really bad drinks. We usually like cranberry limeaids last two attempt we came away with surprise drinks that were horrible. Not only do they need training but the machines need some calibration completed. We live less than 3 miles from the Robertsdale location but we go to Daphane or Foley as like I said this location in Robertsdale is a fake! Drive in by and go to Foley or Daphane read more

This location (Robertsdale, AL) is by far the worst Sonic I have ever been to. There is always some excuse to why you order is messed up, out of items or as tonite, " I am sorry only taking orders by drive thru". The drive thru line was over 3/4 of the way down the north side of the building. After watching drive thru for 10 minutes and no vehicles moving, I decided this is my last trip to Robertsdale Sonic. read more

Broke my promise, came back on our way to the beach... still no jalapeños on hubby's burger, daughters was missing mayonnaise AND pickles. Sons was missing pickles. I give up. read more

Just visited Sonic and was thrilled with the service and concern! Our order clerk was "Anesia". She took great care to take our order correctly and to make our food and drinks exactly as requested. We had wanted a couple of creative tweaks to our drinks and she went out or her way to get them perfect!! read more

This Robertsdale, AL location has to be the worst sonic on the planet.... Staff is rude, they are always out of whatever you order, sometimes the drive-up menu boards function, sometimes they don't. Most of the time you can only get service by going to the drive through and that speaker is awful.... read more

1. I ordered a chicken sandwich, and the picture of the chicken sandwich showed thick slices of tomato, lettuce, and a mighty thick piece of chicken. Okay, well understandably, it's not going to be picture perfect, but I got some bull****. There was no tomato, the chicken was I kid you not, not half as thick as my pinky finger. There was twice as much breading as meat. It was hard and chewy. This chicken was defective, and they knew they gave me some absolute crap. 2. One morning, I order a coffee, add chocolate and this kid taking the order keeps giggling and asking me if I want a "Chocolate coke". I repeated myself about 5 times and turned my car off, but it's clear they were having a laugh at my expense. If you ask me, it's a lot funnier that you can't even take orders at your crappy job properly. I could go on about this establisment but it's a dead horse. read more

Took 25 minutes to get my order after pressing the button again to check on it. The worker on the intercom was rude & unprofessional. DO NOT GO HERE. read more

I stopped in to place an order for a family member. I ordered some hot dogs with kraut. I was told they no longer serve kraut on their hot dogs. Now, I personally am not a fan of kraut, but if you are an establishment that serves hot dogs, you need to keep all of the basic toppings on hand, and kraut is a standard condiment for hot dogs. I don't know if this was a decision that was made by corporate, the franchisee, or the manager of this unit. When I messaged the person that asked me to pick up the order, I was told to forget about it, but thanks for trying. No sale. Sorry, Sonic. Still not quite as bad as the time we pulled up to the drive-through at McDonald's in Foley a few years ago, and found a hand-printed sign that said, "we are out of regular meat," whatever that meant. read more

All this pregnant women wanted was a strawberry sprite and some honey bbq popcorn chicken... you said you were out of BOTH at 11 pm!! I highly doubt that is true that you were actually out. I use to work at sonic and we never ran out of anything, but it would make sense to say that if you didn't feel like making it. Thanks for ruining my night. Yes, that sounds dramatic, but when you are pregnant and craving something and can't get it it really is awful. read more

The food was good, but service wasn't quick. Nobody was really there but they still took a while. We asked for two burgers with everything on them and we got two burgers with just ketchup and mustard. Asked for the actual burgers we ordered and they took the longest time. As I write this, we are still waiting. The one lady serving us was the nicest person ever through. read more

Takes forever to get your food in drive thru line, never know if a booth will be open or not always out of onion rings and store manager is very very rude. read more

Today, Sonic has a$.50 corn dog special. After my son's school let out, I expected a crowd from the surrounding schools, but my goodness! There's one girl on skates bringing customers their food. So far, it's been over 20 minutes, and I have yet to place my order. I've pushed the red button 4x, but no one has taken my order. I think the ordering board is broken. Two cars have pulled up next to me, ordered, and left. I would leave, but the drive thru line of cars are blocking me in. Even that line is moving!! I had to call the inside of the store to let them know I've been sitting here. Jennifer, the asst manager, came out and took my order. I appreciate her kindness, and she didn't charge me. read more

the staff is good but depends on the day. nothing ever works properly. yesterday my daughters and I stopped to get three drinks and we were there 20 minutes. Yesterday only the stove were working not the drive-through. Today the drive-through is working not the song but there's no speaker the order at the window. Not good when you have a early morning rush - the owner of this building obviously doesn't care about ever improving or making money. Who runs a business is way? read more

Worst service Ever..!!I I almost never leave a bad yelp review but this place needs to be shut down the service is literally that bad. 22 minutes in the drive-through line and still nobody taking orders. No thanks I'll go somewhere else read more

I only got a breakfast burrito but the young guy doing the drive thru sounded super happy AND was super nice. He told me he was training for a manager position but didn't have a name tag so I didn't get his name! I can see why you want to move him to management! read more

It took 20 minutes to get two drinks when it wasn't busy at all. we ordered a second drinks dm they forgot it. we told them and it took two seconds. the two staff we say were very rude and had bad attitudes. one star for the good drinks read more

This store looks to be fairly new. The employees were cheerful and smiling allot. We got our order but the fries were cold & mushy. I pushed the order button and let them know and no hassles, out comes fresh hot fries. The child of the lady next to us dropped their green slushy drink. They brought another drink out for them. How great is that. All in all our food was good and service was good. read more