Ouch. Should have read the reviews beforehand so I could have avoided coming here. Placed my mobile order at 3:03pm and notified it would be ready at 3:09pm. Pulled up, checked in, and the meal comes out at 3:28pm. Inside they clicked that my meal was delivered way earlier so I couldn't even cancel. I went in multiple times to check on the status of my order to be told that it was on its way out. What a waste of time. This was supposed to be quick, as I was traveling in between meetings. Avoid this Sonic at all cost if you value your time or have someplace to be. read more

Thought I would give Sonic a second chance since their opening. Boy was I wrong. Our pick up order was late and the portions was even smaller. The only thing they are big on is FALSE ADVERTISEMENT! You telling me 9 pieces of tater tots and what looked like some shit pieces of chili is $5.39 + tax?! We also ordered onion rings and there was a weird sweetness to the batter. It came with 7 pieces and we didn't even attempt to finish it because it just tasted weird. Their drinks, a Canada Dry and Twisted Flamingo were awful. That didn't taste like Canada Dry. NO ma'am/sir it did not! No wonder the outside slots were all empty! I've been to the one in Fullerton and was always satisfied over there, then again portions have changed for everyone, but this is taking it a low and scamming customers of their money. I don't think I'll be coming back to this location anymore. read more

Sonic Drive-In - Burgers Near Me - Santa Fe Springs, California

We ordered online expecting to receive our order faster no? Well we didn't. We waited 40-50 minutes for our ice creams and when they did arrive they were already melted. On top of that, they had ZERO toppings on them. I ordered the Brownie one and seriously only got 3 pieces of brownie and the rest were sprinkled in chocolate shavings. It was seriously 1% toppings and 99% ice cream! So disappointing, didn't even eat that. read more

Not a fan of waiting 40 minutes for "fast" food. Every time it's like 45 minutes for what's supposed to be drive in. With prices climbing too it'd be better to just get Red Robin. I was actually about to leave when I got the notification they were finally heading out... would have gone somewhere else if I didn't have gift cards. read more

I gave this place 2 out of 5 stars because the food was much better than the overall experience. The hamburger was very tasty, cooked well, and had great flavor. I really enjoyed it and would order it again. Unfortunately, everything else left a lot to be desired. The restaurant felt cold and unwelcoming from the moment I walked in. I'm also not a fan of having to order through a kiosk. I much prefer interacting with an employee and placing my order with a real person. It makes the experience feel more personal and welcoming. The biggest reason for my low rating was the smell inside the restaurant. There was a strong, unpleasant odor from the front counter all the way to the restrooms. It smelled like a sewer or sewage issue, and it was impossible to ignore. The odor was so overwhelming that it took away from enjoying an otherwise good meal. I don't know if it's a plumbing problem or something else, but it definitely needs to be addressed. I had to go outside to enjoy my food. The burger deserves compliments, but the atmosphere and the strong smell made this a disappointing visit. I hope the restaurant fixes these issues because the food has potential, but the dining experience needs significant improvement. read more

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Sonic is usually a cool, simple fast-food spot, but unfortunately this visit was really disappointing. Food: 2/10 Service: 0/10 Cleanliness: 4/10 Return Rate: 1/10 The food was honestly pretty bad. The burger tasted like the bottom of the grill, and almost everything we ordered was unpleasant. The only thing we actually enjoyed was the tater tots. Aside from the food another big issue was the service. The woman taking our order was rude from the beginning. When she handed us our food, she gave us attitude and rolled her eyes just because we asked for ONE BBQ sauce. Then a male employee gave us attitude as well when we simply asked if they accepted Apple Pay. It wasn't just one employee having a bad moment--the overall attitude from the staff made us feel like we were bothering them just by ordering. Everyone seemed miserable to be there, and unfortunately, that energy gets passed directly to the customer. Would I say I'd never come back? No. But after this experience, I definitely wouldn't go out of my way to return. Good customer service makes a huge difference. If the staff were genuinely friendly and welcoming, like the service you typically get at Chick-fil-A, I'd probably visit a lot more often. Hopefully this was just an off day, but the customer service seriously needs improvement. read more

Oh SONIC how you truly disappointed me !!! Ordered ahead and checked in stall #8 at 9 pm - I checked in and told him my name and he said it would be coming out soon , 15 minutes passed and nothing. I waited a bit more and called again at 9:30 pm to cancel and got hanged up on and all of a sudden someone comes out with my food . Then proceeded to say I said the wrong stall and I said nope , showed her the app as well because it makes you enter the stall and she stood quiet . How are you going to try to blame me when I even pressed the red button said my name and the stall !!! TERRIBLE CUSTOMER SERVICE ! Now my food disgusting . Shake was all melted , my burger was not made correctly(I asked for no mayo ) and they put extra mayo ! The onion rings were super soggy and smashed !!! Just super disappointed . !!! I checked the receipt and they had stall 9 and food was sitting there since 9:20 pm and I received my order at 9:45 pm even though I called in to check twice . !!!! TERRIBLE !!!! read more

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My grandmother placed an order for four drinks to be picked up at this Sonic. Four drinks. Not forty. Not four hundred. Four. We arrived at 6:58 p.m. and didn't leave until 7:45 p.m. That's over 40 minutes of waiting... with only three cars ahead of us. I've watched operating systems install updates faster than this. By the end of the wait, I was half expecting the drinks to be hand-crafted by monks atop a remote mountain. After finally receiving our order, I called the restaurant to inquire about who was working that evening. The person who answered identified herself as Juliana and said she was the manager. If this level of service reflects the management, then that certainly explains quite a bit. Waiting that long for four drinks is simply unacceptable. A fast-food restaurant should, at the very least, excel at the "fast" portion of the job description. At this point, I have a modest proposal: retire this Sonic and convert the property into a self-service car wash. At least there, I'd expect to spend 40 minutes--and I'd leave with something noticeably cleaner. Unfortunately, I cannot recommend this location. There are few things more disappointing than wasting nearly an hour of your evening waiting for beverages that should have taken only minutes. read more

Oh Sonic, how you disappoint me! So cute on the interior but the service!! We were literally the only customers in the place, maybe one person in the drive-thru and we waited EIGHT MINUTES for two coffee drinks! We didn't even order food! I will say our server was nice, but dude! Since we hadn't paid yet I was on the point of leaving (one more minute's grace) when our order came out. Since Sonic is not real close this is probably my last visit. On the plus side, the iced caramel toffee coffee was good! And cheap! read more

Sonic Drive-In - Salted Caramel Toffee Iced Coffee - Burgers Near Me - Santa Fe Springs, California

Came by to try the new All-American Smasher, a highly rated smash burger in the fast food industry. Ordered at the drive in kiosk and the food was out in less than fifteen minutes (my friends also ordered a ton of food). Thoroughly impressed with this burger. It was a fair size and had so many good toppings on it that just meshed together so well. I loved every last bite of it and I am glad I got to finally give it a try. If they leave this item on the menu permanently then I will gladly return to order it again read more

Sunday 12:00 pm. 3 cars in the driveway thru and took 20 minutes to get mozzarella sticks and a corn dog. How hard is it to fry food? This location has been consistently poor quality, slow in service, and rude. Close this down, fire everyone read more

Every time we come to this sonic there's an issue..they're slow! We've been here since 6pm and it's now 6:34pm and nobody has attended us. We tried to put in a mobile order to make it "quicker" but still no order. My husband went inside to cancel the order and they said oh you have to cancel it through the app. What? Such an inconvenience for the customer. Crappy place, crappier service. 10/10 don't recommend. read more

Sonic Drive-In - Dirty menu. - Burgers Near Me - Santa Fe Springs, California

Never Got Food !!! Waited in line more than 10 minutes before this all went down. 3 cars ahead of us. 1 behind us. Did not move one iota. Lady in the second car got out and tapped on the window, then to her wrist. A manager came out the side door to talk to her. Meanwhile the car behind us left. I decided to find a phone number for the business. Called, "Yeah, I'm in your drive thru line. Can you tell me what the wait is all about "? Person ( worker) tells me..... Short Staffed AND training new cook. I said, " I think we're going to leave, as well". She replied "Can you tell me your order "? I said, "I've been in line so long I have forgotten". We left. 15 min. Total Do better Sonic ! read more

So Disappointed! We Love Sonic But This Location Is Terrible , After Spending $90 , Customer Service Was Terrible , The Food Quality Was Definitely Not Up To Sonic Standards , I Couldn't Believe What Was Brought Out And Not Even All At Once For All Our Order , Shakes Came Out Way Later And Melted , I Don't Think I'll Go Back To This Location Ever Again And I Won't Recommend Anyone Here ! read more

The worst Sonic ever. Avoid. Run! They take a while to bring out their slop. I thought they're taking their time so the foods gotta be hot and fresh. Wrong - they brought out two burgers that had nothing on them - no lettuce no opinion no pickles...I didn't order it this way. And the super thin overly dry patties were cold And they threw two pieces of cheese on thecold patties and they wouldn't melt on the icy food. The added in bacon was very little and very burnt! Horrrrible! Never again at any Sonic for me - skip this one! Run! Got my money back at least! read more

Worst experience ever! I ordered online for pick up for my lunch break expecting a quick order. I ordered corn dogs and a float Got to the stall checked in and waited... and waited... and waited. 30 min later I asked the worker about my order. She said she would get back to me. 15 min later comes back and was like oh your order is ready but they needed to remake my drink... 5 min after finally get my order. 10 min left before my lunch break is over and driving back to work while eating LUKEWARM corn dogs! Are you kidding me?? Never going here again read more

Beware of the negative attitudes from one of the young girls working the drive thru window. If you don't know how to actstay in the hood.

Slowest drive thru service ever!! Waited over 30 mins for ice cream and everyone seems to waited the same I can see if we had big order but Ice cream come on they might as well close early and not even try read more

I had a Great Experience with my daughter tonight. The drive up menu is fun to use and to eat in the car. Great Service from Paula!! :) Plus the food was delicious and overall amazing SERVICE! Will be BACK! read more

Sonic Drive-In - Burgers Near Me - Santa Fe Springs, California

Came here on a thursday during lunch hour, and the place wasnt packed at all.. Drive thru line was ok and parking stalls outside were a bit busy, but inside was not. Nice open space on the inside to eat vs the car hop deal. Place was pretty clean, and the girl who helped us was very nice and helpful. Food wise, ok. I ordered the double bacon burger with the crinkle fries.. Fries were good and hot and crispy. Burger was freshly made you can tell, but the taste, not sure if the sauce they use wasnt up to par. Otherwise good on those other factors.. Would definitely only come here for the ice cream treats which are really good. read more

Terrible experience for a first timer. I was in the drive thru waiting to take my order. Waiting in front of the mic stand. Waited for a while. Attempting to get their attention but nothing. Got me concern if the mic was even working. I goes up to the window and I explained to the drive server Instead taking my order since I waited in line like everyone else. The server ignore my order. She wouldn't take my order till I go back in the line when the line got build up behind. I didn't wanna argue with the server so me and my 2 year son left that place disappointed. Terrible server. That young blonde girl server no bueno. read more

A wild Sonic appeared! Before any of you think I'm insane for giving a 4-star to a fast food restaurant... I am rating this as I would a fast food restaurant, not a normal restaurant, obviously can't compare. Anywhoo! I had a pretty good experience here. I'll break down everything I tried, the total, service, convenience, etc. Food: I tried (don't judge me on the amount) Premium Chicken Bites, Cheesy Bacon SONIC Stack, Garlic Butter Bacon Cheeseburger, SuperSONIC Jalapeno Double Cheeseburger, Mozzarella Sticks, Chili Cheese Tots, Groovy Fries and a Peanut Butter Oreo Shake. Premium Chicken Bites: Quality of the chicken bites was surprisingly good - didn't get a single bit of cartilage or chewy fat in the entire order. Taste was on par with Wendy's Spicy Chicken Nuggets, however, I would place them maybe a tiny bit beneath Wendy's (I'm biased - I love Wendy's and nothing beats their spicy nugs). I did not think they were spicy, not sure if they were meant to be, but anyway they were good and I'd recommend them to fellow nug enthusiasts. $7.59 for a large, not bad. Cheesy Bacon SONIC Stack: I was under the impression that Texas toast was kind of like garlic bread, or like toasted bread with butter or SOMETHING but this burger was made with just plain toasted bread. Not that the toasted bread was bad or anything but it was just super plain, didn't really make the burger stand out at all, was just overall a really plain ordinary burger that I wouldn't really go out of my way to eat again. Mid. $7.29. Meh. Garlic Butter Bacon Cheeseburger: This one was def the highlight of my fat feast - I am a garlic bread FIEND and this was pretty much a garlic bread burger. It was great! Grilled onions, bacon, cheese, garlic bread buns, perf. Would for sure go out of my way to try it again - I was a bit surprised to find a menu item like it, but am super glad I tried it. Would recommend. $7.29. SuperSONIC Jalapeno Double Cheeseburger: this was probably the weakest of the burger bunch. It was drowned in mustard - which I'm not sure was intentional, and leads me to believe a cook took out their frustration on my burger by choking the mustard bottle - (I kid) - but it pretty much overpowered anything else on the burger. I like mustard, but even for me, it was a tad much. 3/10. $7.59. Mozzarella Sticks: these were highly recommended based on a bunch of reviews I saw online and yes they were good, but they were pretty much the frozen mozz sticks you can get at any grocery store, so not that they're bad, but nothing special. Would I reorder? Yes. Would I recommend? Probably not as you can probably get a massive bag for the same price. $5.59 for medium. Chili Cheese Tots: I LOVE chili cheese fries of any sort. That being said, I've tried countless chili cheese fries at so many different establishments and honestly Sonic's were pretty good! I love beanless chili and beans were thankfully absent from Sonic's tots. Flavor was good, tots maybe a wee bit soggy but didn't feel undercooked or anything, just a little soggy from the chili & cheese. I enjoyed them and would reorder. $4.59 for a small. Groovy Fries: these were crispy, however, they were a little greasy. You know how sometimes you get fries that are like.. transparent almost? Yeah, they were like that. OK, but would not recommend or reorder. $3.29 for a small. Peanut Butter Oreo Shake: I love peanut butter but this shake was a little overwhelming. Too much peanut butter and not enough oreo. Too sweet. Would recommend if you worship peanut butter but if you like oreos more, I'd go with some other oreo shake or blizzard thing. Would not reorder, price was around $6 for a small. TL;DR: Garlic Butter Bacon Cheeseburger, Chili Cheese Tots & Chicken Bites were great! As far as service goes, I went twice. First time, got 2 shakes, and took about 15 minutes in an empty line, however, I do want to mention their ice cream machine was acting up so I don't blame the staff at all. Just one of those things that happens. Second time, I got the feast, did a mobile order and got everything immediately after pulling up (ordered maybe 4 minutes in advance, although I don't suggest doing this at a busier time). I went at around 4pm and thankfully the drive thru line was empty, but I will mention that IF there is a drive thru line, it completely blocks the spaces for drive-in/mobile order pick-up so I can def see this as a problem if it is busy. There are only 2 mobile order stalls, so I'd be mindful of the time you are ordering, or just pull up first if a stall is open, then order and wait... or just do drive thru. Staff is friendly, they apologized for the ice cream mishap even though I know they weren't at fault. I got my food super quick and everything was hot and made it home ok even after a 20+ minute commute. My total for the feast ended up around $40 (they do have online ordering deals, so I suggest downloading their app), and I think it was pretty good. 7/10 :) read more

Sonic Drive-In - Cheesy Bacon SONIC Stack, it was OK! A little plain... - Burgers Near Me - Santa Fe Springs, California

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Every time I visit this Sonic, they forget an item or mess up my order. I went again today out of necessity and convenience, hoping for a better experience, but it was just as disappointing. I ordered two combos and asked the drive-thru person about combo sizes, but she completely ignored my question. To this day, I still don't know if they even have small combos. After waiting about 20 minutes -- watching other cars get their food while my baby cried in the back seat -- I finally got my order, only to find a burned bun. Between the lack of attention, poor service, and low-quality food, this location really needs to do better. read more

Sonic Drive-In - Burgers Near Me - Santa Fe Springs, California

I was excited to hear that a Sonic opened a local spot, so we decided to stop by after a night of partying. All the drive in stalls were filled so we went through the drive thru. I have to say that the drive thru process was a bit slow but I'm sure they're still working out the kinks. Now for the food, I have tried other Sonic locations and always enjoyed their food. But to be painful honest, I was disappointed with the food here. I ordered the SuperSonic Double Cheeseburger and it just lacked flavor, I took 3 bites and didn't eat the rest. My wife ordered the Chili Cheese Coney Dog and it was just ok! The fries were decent and so were the Chicken Nuggets. Maybe the cooks are still getting acclimated with the kitchen but they'll need to step it up for this spot to succeed. In conclusion, the spot under succeeded my past Sonic experiences and expectations. I truly hope it's just opening challenges and that it improves! read more

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Service Sucks!!! They girl taking the order keeps asking me to repeat myself and after correcting her, we still got the wrong items. Then when we went in to let them know,and were told we had to order again, no apology or anything. Seems like a bunch of kids with no management. read more

I Recently, I visited the newly opened Sonic in Santa Fe Springs and was pleasantly surprised by the experience. The menu offers a variety of classic American favorites, and I couldn't resist trying their fresh burgers. The burger was deliciously juicy, with toppings that complemented it well. Additionally, their cheese sticks and tater tots are a must-try; both were crispy and flavorful. While the prices are a tad on the higher side, the quality and taste justify the cost. The restaurant provides ample seating for those who prefer to dine in, plus the convenience of ordering from your car or using the drive-through. This flexibility makes it easy to fit a meal at Sonic into any busy schedule. Overall, if you're in the area and looking for tasty, fast food options, Sonic is definitely worth it. read more

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Stopped by for a slushee, the wait was a tad long . I got the dragon fruit slushee and it was delicious. Also got some onion rings which were your typical onion rings . The location was nice and open . read more

Sonic Drive-In - Dragon fruit slushee - Burgers Near Me - Santa Fe Springs, California

The only reason why I came back was bc I had a gift card. I will never come back and order a burger and fries. The fries were rock solid and the burger was burnt! And tbh and food tastes so bad. Idk if it's just me but they after taste of the fries and burger are so disgusting! But the shakes and drinks are pretty decent read more

Sonic Drive-In - Burgers Near Me - Santa Fe Springs, California

Cheesy, chicken loaded, salty, and crispy bacon! All wrapped in a tortilla with a happy hour slush cherry limemade. Under $5! Love the open dining room. Bring a jacket. It does get chilly during the evenings. Good service. Love using their app for deals! read more

Sonic Drive-In - Bacon Ranch Queso Wrap - Burgers Near Me - Santa Fe Springs, California

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This place is an absolute joke. I don't think they've cleaned their grease traps since they've opened as it smells like a sewer. Food is usually delicious but the service is atrocious. I also drive for Uber Eats and they never have the food ready. Today I waited 5 minutes for a customer order that was a CUP OF ICE! I asked why such a wait and they explained I had to wait my turn. There was nobody else in the restaurant and only 2 cars in the drive through. Such a joke! read more

Sonic is awesome! Thrilled to get one closer to me. The tater tots are awesome, the garlic butter burger was the only one ive ever had that lived up to the name, and both times ive been the employees were helpful and friendly! My favorite drink is the cherry limeade altho the shakes are good too Plenty of drive in stalls and a drive thru too. Will be back! read more

Every time I order at this location, there is an issue. The girls are super rude. Multiple times I've had to go in and get my mobile orders because they just could not be bothered to bring it out. But tonight took the cake ordered on the mobile app waited in the stall checked in. Everything was good. Waited 30 minutes cause there was a little bit of a line press the button to ask if we were gonna need to get in the drive-through because it was now past midnight and the girl told us to stop talking that we weren't gonna be able to use the stalls, but we had already checked in 30 minutes ago for the mobile order was super excited about this location honestly super letdown read more

The service here is terrible and the employees are so slow. Took 35 minutes to get our order from the stall and when we had to hit the red button to ask for an update they didn't seem to care at all. Would never come back to this location again read more

Horrible service. Workers ignore customers. Wasn't even able to order before the worker left and didn't confirm whether or not my order was taken. read more

Ok. I gave it a few shots before I wrote this. Did both drive thru and door dash: Drive thru: took almost 13 minutes before they even came on the speaker. I said "hello" at least 8 times. Then at the window staff was kinda arguing about who had the drive thru and that was just annoying. Food was good otherwise. Door dash: ordered 3x- 1st time was good. 2nd and 3rd time was horrible. It was not on the dasher! Ordered 2 - 10 Piece mozzarella sticks w/ 5 ranch for each (that's the max). Both times received a total of 2 ranches and 2 marinara. Now, marinara wasn't even on the order so why was it in the bag? Then ordered a corn dog with mustard..... not one mustard was found, but there were 6 ketchups! Again, ketchup not listed! So be careful when placing through door dash - or ask the driver to ensure you have your sauces - because they are not reading the order and providing things not even asked for. Horrible service for the delivery. Pictures are proof only of what was ordered. I'll update next time with what is actually received. read more

Sonic Drive-In - No marinara or ketchup Listed at all! - Burgers Near Me - Santa Fe Springs, California

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I stopped by Sonic today and had the pleasure of being helped by Paula, and I just had to leave a review because she truly made our visit amazing. From the moment she approached our car, she was super sweet, welcoming, and had such a positive attitude. Paula went above and beyond -- she was patient, made sure our order was perfect, and checked on us with genuine care. You can tell she really loves what she does because her energy made the whole experience feel warm and personal, not rushed like some places can be. It's not every day you come across service like hers. Sonic is lucky to have someone as kind and hardworking as Paula, and we really appreciated her today. If you come to this location, ask for Paula -- she's the best! read more

Sonic Drive-In - Burgers Near Me - Santa Fe Springs, California

Overall, very bad experience. I've been waiting in line for over 30 minutes for my food. (one order of mozzarella sticks & a shake) The employees inside are yelling and we can hear them through the window. Genuinely such a bad look for this sonic. read more

We went on a Friday evening to the inside to order. Restaurant was clean but the staff seemed overwhelmed. We spoke to the speaker and because the music speaker was close and loud it was difficult to hear. We decided not to sit outside because it was loud ( Florence is busy) and we kept smelling gas. Inside is small and loud as well. The music is on loudly and the ceilings are high so voices carry. The burger reminded us of Wendy's. Mozzarella sticks tasted a bit like chicken. Fries were ok but the real star is the shakes. They are thick and delicious. Not sure if we would return. Probably a good place for teens, my 16 year old liked the atmosphere but my 13 year old wasn't impressed. We ended up taking the food home. read more

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Last night was first time, and the last time! One person working and she was busting her ass. The $6 smash burger combo was TRASH. Over cooked burger/hockey puck! Tots were ok, drink was ok. Thought it was a deal, but it wasn't worth $6. I felt bad for the young lady working. The cook sucked, I hope she wasn't doing that too! Ordered on the app. arrived at 10:33pm and didn't get my order till after 11:00pm. Unacceptable! Do yourself a favor and go eat elswhere! read more

Ordered 2 combos but for the drinks I asked for water w lemon and raspberry flavor. I got charged 70 cents for the lemon and 60 cents for the flavor so a total of $1.30 EACH for water w flavor. I wish this information was disclosed at the time of ordering as I paid $2.60 more for flavored water and had I orders a soda it would have been no additional cost! Seems like a scam and likely a corporate issue but do better Sonic! Will not be back soon! Sad! read more