So this was in my son's milkshake last night. Obviously part of the machine. The GM I spoke to treated me as if I was lying. Saying their machine was working just fine. On top of that our entire order was wrong. The GM said she'd refund my money for the milkshake only if I had a receipt. My son drank the entire milkshake before he realized this was in there! No thank you. We won't be back. read more

Sonic Drive-In - A part of the milkshake machine. Next to a tube of toothpaste to show has big it is. - Burgers Near Me - Tacoma, Washington

Worst customer service. The lady at the window didn't know how to use gift cards. She asked for help and the lady that came up to "help" said 2 of the three cards won't swipe with a dismissive and rude attitude. We then asked to use the one that did swipe and they couldn't split the transaction. Then I handed her cash and she didn't know if she could make change. The whole experience was terrible. read more

Wow, Can't believe I haven't reviewed this Sonic. I really enjoy this Sonic. The service is always great but can bog if it's really busy. Food is the usual Sonic tasty and of course great Shakes! Menu: American, choose tots or fries. Yes and hey have deserts, snacks and breakfast Drinks: coke products, shakes from real ice cream, tea, Green Mountain Coffee, Blasts, and Slushes. Add any flavor- they can and will mix it. Just ask. Kids Menu Clean and friendly read more

Sonic Drive-In - Burgers Near Me - Tacoma, Washington

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A MAN'S MAN Review of Sonic Drive-In One of the few places that you can order your food from the seat of your car and pig out without ever stepping outside of it. It's like an opportunity to cheat on your workout diet plan without anyone seeing you doing it unless they recognize your bucket while driving by Sonic. They were probably on their way to Sonic too but saw you there first so they kept on driving. BTW, how's your New Year resolution going? Remember the one where you said "New me for 2015 and new goal to lose 20lbs before summer!" Sorry, I didn't mean to put you on blast. Back to my review of Sonic Drive-In. I like how I can order my food from the seat of my car. There's no rush to select what your going to get. Normally at any other drive thru you have others behind you so you can't feast your eyes on the menu and give it a good thorough look before ordering. Your rushed. Well, here at good ol' Sonic Drive-In you pretty much have all the time in the world to look over the menu. When your ready to order you push the red button at the bottom of the menu with your fat stubby finger and hopefully the person on the other end isn't having a bad day. Once you've placed your order one of the servers will bring your food to your driver side door. Depending on weather they will be on roller skates. The spicy super crunch chicken strips are a hit or miss. First time around it was fresh and really good. Yeah, I know I'm a fatty because I went to Sonic again the following day to get the same thing. The spicy super crunch chicken strips the second time around was super crunchy but that's because it was dry and over-cooked. So hit or miss. My favorite item(s) on the menu are the Chicago hotdog or the Bacon & Cheese hotdog both on a regular bun. I'm special and I did ride the short yellow bus back in my elementary school days minus the styrofoam helmet so I always get my hotdogs in a regular bun. Not too fond of the pretzel or poppy seed buns. I just like to keep it gangster and prefer the old fashion steamed hotdog buns. The Chicago hotdog is just delicious! Sport pepper, mustard, onions, relish, sliced tomatoes, celery salt, 100% beef dog. A combination of sweet, sour, spicy, and salty! Love it to pieces! Who doesn't love bacon? Cheese sauce? The Cheesy Bacon pretzel dog is another fav! I've tried the hamburgers but it wasn't a good one. Sonic is best known for it's hotdogs, shakes, and beverages. If your thinking about burgers I'd skip Sonic and go somewhere else like Red Robin, Frugals, Lefty's, or Best Burger nearby. Sonic is good for the convenience of ordering from your car without the rush. Also good for the hotdogs, shakes, and different flavored beverages. Staff is courteous and location looks maintained. If you need to use the restroom the restrooms are located on the outside of the Sonic. Don't attempt to go inside because that's the kitchen and your going to get weird looks from the staff. ... and oh yeah for any man or woman looking to pig out and cheat on your diet this is the place. Happy Hour I believe is between 2PM and 4PM. So it's half off drink specials. Sorry, no alcohol beverages are sold here you drunk! read more

Sonic Drive-In - Spicy Super Crunch chicken strips. 3pc. Spicy? Nope! Good? Yeaaah! - Burgers Near Me - Tacoma, Washington

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First time at Sonic and I went through the drive-up window line. I looked at the menu and gave my order. For some reason the cashier repeated my order has being plain bacon cheeseburgers but I let it go by. Didn't look at my order but when I got it home my wife asked where was the lettuce and tomatoes as shown on the online menu photo? I then realized what that order taker meant by plain burgers although I distinctly ordered the combo meal which came with lettuce and tomatoes. The fact the burger lacked those toppings just highlighted how bland it was. With just some cheese, a little bacon and mayo to hide under, the patty was small and virtually tasteless. The buns were the typical pressed-down buns of lesser burger joints. The fries were ordinary. On a bright note, the service was fast. I tried to call the manager to complain about our food order but the line was always busy, Always. There was a second phone number listed for her on the receipt. Called it but "the voice mailbox for this person has not been set up yet". So much for effective communication with your customers. This is a manager who doesn't care about the quality of her operation or about the satisfaction of her customers. Needless to say we won't be back. read more

Why are there not more Sonics in Washington ?????? They are all over the south!! I love sonic! We need more here in Washington they would do well!!! Its always a good choice to come eat here!!!!! read more

Sonic Drive-In - Sonic!!! - Burgers Near Me - Tacoma, Washington

Came here yesterday after a workout, super thirsty and seeking a beverage. Pulled into the drive thru which I saw had a couple of cars. After waiting 15 minutes and my car pulling forward only once, I left. This Sonic needs to get with the program on how to deal with managing orders and the drive thru. read more

Just got back from our local Sonic. Easy to order but I wanted onion rings and they don't make them in Tacoma and have no way to remove them from the corporate menu. The cheeseburger was just ok for fast food but the chicken burger was terrible. It was cold and hard and very limited mayonnaise. The fries were cold. All seems strange, because the food came very fast. The Dr. Pepper had very little syrup. Just a very bad experience. We never go there again read more

on·ly [ohn-lee] Show IPA adverb 1.without others or anything further; alone; solely; exclusively: This information is for your eyes only. 2.no more than; merely; just: If it were only true! I cook only on weekends. 3.as recently as: I read that article only yesterday. 4.in the final outcome or decision: You will only regret your harsh words to me. adjective 5.being the single one or the relatively few of the kind: This is the only pencil I can find. 6.having no sibling or no sibling of the same sex: an only child; an only son. 7.single in superiority or distinction; unique; the best: the one and only Muhammad Ali. SO when ordering a burger with ONLY ________ whatever it is you want, they repeat back what you said, then go ahead and slap all their soggy wet lettuce and tomatoes on it, and heap on two handfuls of the onions that are SO strong that they could wilt a bouquet of roses at 20 paces. AND so after eating this ONION tear jerker of a burger, I went digging to the bottom of the bag for the Peppermints --because I could not stand my own breath--and there was NONE?? See I have been eating at Sonic my whole life and peppermints are ALWAYS in the bag. You might fool people here who have not had a Sonic before but ya'll need to check yourselves. And your onion rings? Oh no no no no send a few people to NC, AR, TX or TN so they can show ya'll how to bread them up and cook them right. Ok so you ask why did I not check the burgers before we drove off? we were in a hurry and didn't even open the bag until we were too far away to go back....and NOW I know what I am dealing with here so bet on it... I will sit there and look at every single burger from now on. And P.S. I NEVER have a burger re-made I don't trust it. So I will be asking for a refund if its wrong, bet on it. As always I have attached photos. All I can think of is maybe all these people worked at McDonalds before coming here to Sonic? This is a McDonald's style shenanigan. Again burger loaded with damn onions tomatoes ketchup etc. why Sonic ? WHY ??? read more

Sonic Drive-In - The nasty wet veggies that were on the mustard only burger - Burgers Near Me - Tacoma, Washington

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Food is mediocre on its best days and forget about getting a frozen treat, machines always broken. Rest assured the "manager" has a well rehearsed excuse. Dairy queen is better anyway. read more

Well I just got back from this lousy Sonic. Got a text earlier today about half price milkshakes. !0 minute drive, 15 minute wait in line and then told it was only at select Sonics. !0 minute drive back home. Looked at the text and nowhere does it say at select Sonics. We last ordered here last summer and they screwed the order up so bad we haven't been back. Decided to try them again. MY MISTAKE ! read more

The food was good but the people taking the order not so good on the customer service and had to speak to the manager he acted oblivious to the lack of common sense of the associate I was dealing with I was thinking maybe it was a family member or friend I did not feel like my resolution was resolved the food was good the line went fast in the drive-through the sonic app was garbage and a waste of time read more

Gave Sonic a shot, Fast Food isn't Cordon Bleu. But Burger was cold so much so the cheese was just thrown on as after fact. Fries cold, probably had been sitting. Basically everyone's order was cold and there was only 4 of us so it should have been too difficult. Slushy fruit drink was Meh. No ketchup and no napkins with the order ... had to make a couple requests. Again, fast food is fast food ! read more

TERRIBLE SERVICE !! when we got there it was pretty full in the drive in area as well as drive through. When we reached the front to take our order the girl sounded as if she didn't even know what she was doing. It took 15 minutes to order and 25 minutes for them to fulfill the order. The sizes for some of the drinks were wrong as well as the sides for the meals. Never again. read more

Took the kids here for dinner they wanted to try the $2.99 Brunch Burger. Well according to the kids it taste better then it looks. They actually said it was good. They said the tots could use more seasoning and were not hot. read more

Sonic Drive-In - $2.99 Brunch Burger and tots. (taste better then it looks) - Burgers Near Me - Tacoma, Washington

Ordered via app. Missing ice cream on order, was not informed that ice cream was unavailable until having to track down another person and asked about it. They claimed I was not charged for the item, but my bank account shows otherwise. read more

One of the better locations for service. Very friendly customer service reps. Food was delivered hot and with Sonics signature flavors. Never disappoints... If visiting sonic in Tacoma I recommend this location. read more

So me and my mum went out to get some food. I was really excited. And we ordered, and waited. For a long while. I knew it was a sign the food was going to be fresh. We finally got our food, and went home. And... neither of us got our order. we didn't even get anything CLOSE to our orders. They just made two completely random burgers and gave them to us. For a lot of money, my mum said. I'm pretty disappointed. read more

We waited in a stall at this Sonic- how you usually would at a typical Sonic establishment. Several minutes passed after pressing the talk button before an employee took the time to tell us it was drive thru only. I was unhappy with the employee's tone and how long it took for someone to say something on top of the fact there were no signs saying it's drive thru only. Then the drive thru wait was also long. Once we finally got to the window the girl had disturbingly long nails for food service expectation's. The food itself ended up being alright but I am not pleased and will not be returning to this Sonic. read more

worst service ever! 3 drinks waited over 45mins and when we pushed the red button for service the attendant says drive thru only and never came back on the mic. When the car hop came out to the car she handed two drinks and was so in a rush to leave she kept the third drink with her read more

Usually you guys aren't skimpy when it comes to the Sonics blasts but this time y'all wasn't having it I guess. Mostly ice cream not mixed well. Sad day read more

Sonic Drive-In - Burgers Near Me - Tacoma, Washington

Great if you are just craving Sonic. The best thing they have is still their Limeade's. Also, good if you are on a roadtrip and don't want to get out of your car. read more

Sonic Drive-In - Burgers Near Me - Tacoma, Washington

I always hate to write a bad review however, in this case, it is warranted. I just spent 30$ here only for the food to come out incorrectly and to be ignored for over 30 minutes at the pull up... so I go to the drive thru to talk to someone only to be ignored at the speaker box. so I pulled forward to get to the window to try and talk to someone - a female employee came out yelling at me - " go thru the drive through" and slamming the door not even allowing me to respond. she wanted me to circle around again behind everyone and start this madness again . By this time 45 minutes has gone by ( to get a replacement burger made how I originally ordered it ) and I just pulled out and left. I am shocked at this experience, literally shocked! I have mass amount of empathy for being understaffed and understand the stress of that but it NEVER is okay to treat a paying customer bad like that. my kids and were so excited to try this place with the fun menu and drive in feature but it ended up being a terrible experience and a waste of money!! read more

Time is (drive through open 10am-10pm ) we got there at 8 and they were closed due to not having enough staff. We waited at the drive through area for 10 mins before the employee yelled at us from the door that they were closed and walked back in. read more

Oh Sweet Sonic, why can't you be closer to the Redmond and Issaquah area? In Texas Sonics are on just about every other corner, but there are only a few near my new home. I crave chili and cheese fries and Frito Pie from Sonic. They have Onion Rings that are made fresh each day in the individual stores using soft serve ice cream as a coating. YUM! read more

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12pm and no one is working here. There is no cones in the drive through or a sign or anything to let you know they're closed. People are waiting at the drive without knowing no one is here. read more

I hate that I have to leave a star. You can't even get a bacon cheeseburger right! the bacon you charged me for is NOT on my burger. The lettuce is brown and the fries are like chewing jerky. How hard is this job? read more

Two Words - Ocean Water !! The Tastiest Drink around, Sprite with a Hint of coconut..... Delish. If you like Coconut give it a try. It's great having some of the Midwest Fast Foods finally move to the west coast. This location seems to stay very clean, easily accessable (Just off Hwy 16), Sonic Burgers are all very good. Hot Dogs - Bonus, Tater Tots - Bonus. And the Slushes & Shakes are Excellent !! Some of the Car Hops are on Skates & some not. Very Nostalgic Fast Food Place. read more

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It took entirely too long for our order, which was wrong on top of being late. A don't know what was going on with the milkshake machine, but it didn't seem sanitary. This location needs serious help. read more

I would give 0 stars if I could. I ordered through Ubereats, was told my order was being canceled because they "don't have the drink & hungup on Uber support when they called" gave my driver permission to get whatever drink they have instead & they told him they couldn't do that. I called and told them I didn't care what drink it was & got told that she couldn't just change the drink. I also drive for Ubereats & yes you can change the drink option if something is unavailable after talking to the customer or support. Absolutely ridiculous & manager obviously needs someone that knows how to do inventory. I worked for Sonic for 5 years and being out of stuff was never an issue. read more

A waste of your time, literally all the stalls are permanently closed until further notice so you're stuck going through a tacky drive-through. Also, the ice machine isn't working that you can't have any slushy's or any iced beverages, but they happily served room temperature Hi-C. Simple as that, sonic is known for their drinks, and they don't serve any cold drinks. read more

Better luck next time? The order on the screen was right. The order on the receipt was right. The order in the wrapper wasn't right. Also when did they start using caramel in the Chocolate Chip Cookie Dough Blast? Or was that just something the new guy accidentally put in mine. Don't get me wrong, I like caramel, but I wasn't expecting it and they definitely over did it. Try again Sonic. read more

Says it's open online, was completely closed. I ordered my food through the app and it charged me and went through. But there closed so I couldn't get my food, how do I get my money back? So bullshit read more

Got hungry at 10:30pm and decided to give it a go, not knowing the restaurant very well. The food isn't the cheapest, but especially considering it was a half hour before close, the staff was AMAZING. The girl who took my order was new, but did a great job and her enthusiasm was off the charts. The gentleman guiding her was very patient, and they were both super excited to see my dog in the back seat, giving him some whipped cream on a lid that he loved. They also gave me a mint to "complete my meal". Great job guys. read more

This is the worst sonic. I order online drove to sit and wait for 15 min In stall 14. With no one coming out so I pushed the call bottom waited 5 more min pushed again for a man to tell me they have no shakes. So I wasted time my gas and money. they took my money out of my account and didn't put it back. He told me the app is different then the store so I would have to contact the app. the crazy thing is I never got my money or my order. That's what I call fraud. read more

Not so great. Service sucks. Tator tots good. Burger sucks. Had oreo shake was great. If i go again i think it will be for the shake only.

(6th ave store near dickies bbq). Omg, the line was so long the line was blocking other customers from leaving. We thought we can wait it out, 20 mins later, we heard the car ahead of us that they were out of the ingredients on the burger and also out of onion rings. The customer asked why the didn't put up a sign saying they were out of products. They left the line. I was only after onion rings and fries...I asked why let people know they are of of products, she said she couldn't and no one else could. We left the line empty handed and frustrated. The car behind us left too. Kept seeing employees going to their cars mult times. Poor customer service and lack of common sense. Poor leadership. read more

update: i posted a review a little while back and got a notification from the lovely employee at the location. once again the sonic employees are disrespectful af and don't care about anything but themselves read more

Sonic Drive-In - disrespectful - Burgers Near Me - Tacoma, Washington

Cold food every time we go here, or same thing in Poulsbo but food has gone from bad to worse over the last few years

All the stalls are closed, so got in the drive through line. While waiting in the extremely long line, decided to check the menu and it offered online ordering. Placed an order and paid online, then told the website I was there for pickup. It gave me the option to pick up inside or at a stall, NO option for drive through. So I pulled into a stall and provided the number. When no one came out, I went in to ask what happened and they told me I'd have to wait in the line AGAIN to get the order. So the online ordering is a total farce and honestly deceptive. Didn't have time for this, so I left without my order. I've complained to Sonic corporate and am hoping for a refund. read more