I waited 15 minutes for my food Just for it to be wrong. Wrong side and they only gave me two pieces of chicken and the rest were just fried batter with nothing inside. An employee on his break helped me so I wouldn't have to go through the huge line that had formed behind me. I was going to leave and ask for a refund while in line but no one even came up to the window to acknowledge me the whole 15 minutes so I didn't get the chance read more

I took my 8 yr. Old super food snob Granddaughter to Sonic's for the first time today. She loved the fries, and even the chicken strips ( which is hard to accomplish). The service to the car was great ( miss the roller skates) but we can't have everything the way it was when we were young. Thanks sonic for a fun lunch. read more

Beware of the way they handle food. I saw them vape multiple time while dealing with drinks/food and handle ice without gloves. I saw them put bare food on the counters. I know fast food isn't the cleanest but they didn't even try/care. They are also rude and take awhile. read more

Sonics are always super busy but this drive thru seemed like it was taking forever. We ordered four shakes and were hoping they would apply to the happy hour but it seems like only slushies are half off if you order in advance through the app. Our shakes were delicious, I got a strawberry banana mix that was topped with a mountain of whipped cream. While the line was a little long for the drive through it seems like the only reason why was because the actual drive in slots were all empty. Without the half off each shake came out to around $4-6 dollars. read more

Sonic Drive-In - Sonic drive in - Burgers Near Me - Tacoma, Washington

See all

So basically me and my family asked for some drinks and an ice cream the ice cream i asked foe was meant to have oreo and reeses hug it only had oreo and no reeses. My grandma and aunt asked for a diet drink but they were both regular. And the only drink that came out sorta ok was my brothers milkshake. And alon top of that it was WAY overpriced i do not recommend coming here read more

Been coming here a lot more lately since you're able to order ahead and have been consistently disappointed. Definitely not worth the price I pay. The drinks I order are usually accurate but I'm always disappointed when I get my food. Either it's super dry, missing ingredient(s), tastes disgusting, or a combination of the three. I've never been satisfied eating here. The best thing about this place aside from the drinks is the customer service. The carhops are very friendly and their customer service skills are spot on. read more

They were fast I'll give them that. Fries were so stale it's like they sat for an hour (without a heat lamp), got a large and a medium but the large was filled like a small. Virtually no cheese on either coney and the hot dogs were cold. I'd rather wait twenty minutes than have cold and old food. read more

Didn't know they give free hair with your purchase of a chicken sandwich. Tried to call the store multiple times and the calls don't even go thru. read more

Sonic Drive-In - Burgers Near Me - Tacoma, Washington

Worst visit I've ever had at this sonic! First the drive through was extremely slow! I can't be mad about this, but they were out of the 2 things we came there for (wings and mozzarella sticks). I had to order something i didn't even really want, and they gave me the wrong sandwich. To make matters worse, there was a hair in the sandwich!!! GROSS!! Do not recommend. We will be going to a different sonic next time. Really sucks because we love sonic and there isn't many near us. read more

Sonic Drive-In - Nasty hair in the wrong sandwich I didn't even order! - Burgers Near Me - Tacoma, Washington

Their stalls promote the use of their app to conduct contact free ordering, which we did. The order arrived with items missing (a butterfinger blast). Staff left before we could point out the mistake, so we had to track someone else down. Manager stated that they have nothing to do with app orders (translated: Not my problem). So now I need to make a bunch of calls to get a refund for a $5 shake and I'm eating my order without a beverage. Frequented often, but never again. Don't trust them with their tech. read more

Absolutely terrible. They were out of ice tonight, which wasn't a big deal, but the drinks themselves were all flat. All the food was cold, they didn't provide the customary silverware with their footlong coney, and the "toast" with the chicken tender basket was cold cardboard. The young lady taking orders/working the window did not seem interested in being there. I don't set my expectations too high with any fast food, but this was abysmal. read more

This is the Worst Sonic/Fastfood place I've ever experienced!understaffed so if the owner ever sees this your not only losing money coming in but customers too last 5 days I've tried stopping after work while open coming into drive through and I'm told understaffed sorry Understaffed so we are all taking a lunch right now come back later We're only accepting Uber eats door dash sorry And when I finally said listen for the last 5 days I've been told we're open but are not accepting orders read more

This place is fine for desserts and beverages but they definitely aren't good at burgers!

This Sonic does not care much for customer satisfaction or quality of product. I ordered a small Reese's outrageous blast and about 1/4 of it had Reese's in it and the rest was just plain vanilla soft serve..... read more

Sonic Drive-In - Burgers Near Me - Tacoma, Washington

Peeved. Asked for no mayonnaise on my #1 and got mayonnaise even though it says NO MAYO on the receipt It was repeated back to me before I pulled forward and then repeated back to me with the cashier Not that difficult guys to make a burger with no mayonnaise read more

brought me the wrong food 3 times. gave up and went to mcdonald's on pearl who got my order right the first try and gave me extra fries. ambiance is bad! it's dirty! read more

After being a LONG TIME Sonic patron, this location has made my most experience AWFUL. And has made it the reason why I won't be returning to a Sonic EVER. Not only was the staff was rude + snarky, but they lacked professionalism in attitude and appearance. The food was OVERLY seasoned to where it was unable to be consumed. I shouldn't be feeling like I ate a full bottle of salt and charred bits. Super disappointed! read more

I come to Sonic for 3 things: tater tots, corn dogs, and cherry limeaids with Nerds. Quality of food was pretty standard since those things met my expectations, but the service was suuuuuper painstakingly slowwww. Also this is the tiniest Sonic I've ever been to. The double lane drive through is just asking you to curb your wheels, there's hardly a parking lot, and some of the stalls are impractical because you'd basically need a truck or SUV to drive over the curb to place your order. All in all, I'd come back if I'm craving my usual order and I'm too lazy to drive to a different location, but the set up of this location just gives me anxiety o__O read more

Former QSR Manager here... and we all have things we look for. My biggest pet peeve, and something I'll fire over... "do you want your change??" I'm a tipper, and tip well for good service. I am sympathetic to those who depend on tips and are paid less than minimum wage. However, Sonic employees, and your Pizza guy are not paid below minimum. I'm not saying that they don't deserve a tip... just saying that it's at my discretion!!! And when you phrase a question to suggest that I should be tipping - I won't be!!! Try- "I'll be right back with your change" - then I can say to keep it!!! See??? My choice. Shame on management for encouraging otherwise. And you lost a decent tip from me today read more

We were having tire work done at the Les Schwab on 6th Ave in Tacoma and walked across the street to the Sonic restaurant. We tried placing an order on the outside screen where the outside tables were. Some idiot employee comes running out saying "we only do drive through" even though they allowed another family to order from the outside screen and the delivered there order to them. I asked if I could WALK through the drive through and place my order, idiot employee said NO. F you Sonic, you have lost me forever as a customer, hope you go bankrupt. Chick Filet is hands down the absolute BEST drive in! Sonic SUCKS! read more

DRIVE-IN IS CLOSED, DINING AREA CLOSED, DRIVE THROUGH ONLY. Due to short staffing, ie everyone quit. Took over 35 min to get through the drive through line at 1:30pm on a Friday. read more

Food was ok. It came out pretty quick but was an average burger, fries & milk shake. I don't think I would go back because there are a lot better burger places around read more

Absolute worst service I've had at a fast food restaurant ever. We pulled into a stall and the place was almost empty on a Sunday morning around 10am. Placed an order for two drinks and one breakfast burrito. The girl taking the order had a voice that highlighted how little she cared about her job. After we gave out order the screen blanked out and wouldn't take our payment. It had a message a carhop would be out shortly to take our payment. We waited for almost 15 minutes before simply leaving. Not sure if this is a franchise Sonic or not, but it's absolutely terrible. Train your people or hire someone who actually cares a little. read more

They are always out of everything which made this my first time getting actual food there but my double cheeseburger looks rancid and literally made me gag I've never had such nasty fast food to be honest lol soggy bun chunks of soggy lettuce e just soggy all the way around $22 dollars down the drain read more

Sonic Drive-In - SuperSONIC Double Cheeseburger Combo - Burgers Near Me - Tacoma, Washington

Good luck. Very unpredictable hours. You can drive all the way there to find they are closed. Yesterday they closed at 7. The only sign of notice was a scribbled on taped to a car in the middle of the drive-thru. I pushed the button at a stall and an employee rudely informed me they closed at 7. The service is like a lotto, you could have a chance at getting fresh food in a timely manner. read more

Stopped by here on a road trip to seattle. We don't have sonic where I live and I haven't had it in a long time so I was excited for something different. Ordered 3 different blast and outside of the topping on the top I found zero butterfinger lower down. If I wanted a cup of vanilla ice cream I would've asked for it. I've only eaten the top inch and a half then I started shoveling it out to see if what I believed was true. They really skimmed all three blasts of any toppings beneath the service. Lame. read more

Sonic Drive-In - Butterfinger blast.. - Burgers Near Me - Tacoma, Washington

See all

we came through the drive through and paid 41 something dollars and it took maybe 10 mins and the people behind us were being served, so we asked "hey why do the people behind us get served before us?" and the MANAGER. manager. replied "i don't need to give you an explanation and slammed the window in our faces for asking one question. buy at ur own risk bro we were being hella cool and asked one question i called back and said it was very unprofessional and they said "oh she's a manager so she can't get in trouble for that" be so fr. get it together read more

Worst customer service experience ever. The girl taking orders sounded like a robot. She kept talking over us and kept asking what else before we finished telling her the current order. She never asked if we wanted ketchup or anything. We get to the window and that girl is completely clueless when we asked for fry sauce. She said we only have ketchup and signature sauce. We asked if she knew what was in the sauce and she could not tell us. Then when she handed us our drinks she couldn't tell us which one was the sprite zero and which was water. She actually said to us "well I didn't make them". The food was just ok. Nothing that stood out. And we drove from quite a ways to eat there. Shame. read more

This place is a joke! I placed a Mobil order only to arrive and find signs on the Marjory of the stalls sayin out of order so I was forced to go through the drive through. I don't mind drive through but after sitting for more than 10 minutes with no one acknowledging we I pulled forward. There was one car in front of me and a gentleman trying to get all of his order. They had not prepared over half of his order and kept having to go back for more things because they "forgot." While waiting I notice signs all over the doors saying do not enter!!! Staff only!!! I understand can happen. However, if you don't answer stalls, don't answer drive-through's and can't get the order right when you get to the window how do I speak to you but to go to the door?!?!? I will never be back. I waited over 20 minutes for my order that I placed ahead. Surprised Sonic does close you or pull their franchise. read more

2 years later and they're still the worst. Constantly shorting me on my change, giving attitude when I ask for my receipt (I ask for my receipt BECAUSE they constantly give me the wrong change OR DONT GIVE ME MY CHANGE AT ALL), and way too dismissive when taking my order thus always getting my order incorrect. And they really seem to dislike when I ask them for a cup holder FOR MY 4-6 DRINKS. Like I'm sorry I'm such a burden LOL. DO BETTER. read more

Blonde girl tried to tell me it wasn't called an ocean water slush, need to know the menu and be better

The place needs some TLC it'd a bit run down, they're not very time efficient or detail oriented, e every so often they forget our French toast sticks and mess up the limeade slushies and milkshakes flavor selections. read more

Two trips thru there drive thru to correct the 3 item order. , a $1.30 upcharge on a lemonade, without even a mention. Ketchup only hotdog made wrong, im not sure how that happens? Asked for fries, reciept says fries, got tots.. 2 of3 items wrong, overcharged on the 3rd. . Called customer service, they said download the app , call back and the put a coupon on it.... unreal. read more

Where to start.. I pull up & try to order only to find that our stall is broken, with no sign or indication that it's broken. We order tots.. they are out of tots. Ugh. After we order, the order taker repeats the order at top speed so I think it's all there but can't tell..? Then she turns off the line. Ok. 15 minutes later no car hop has come out. 20 mins after ordering someone comes out, takes my card, & I find that 3 items are missing off our order & 1 item that was on the order isn't in the bag. The car hop goes in and comes back 10 mins later with my complete order. Terrible service, long wait time, broken equipment, out of stock items, & meh food. Not impressed. read more

Treats the driving staff horribly. Does not fill orders, always leaves items out. Does not use drink carriers so items spikl

Fast not so healthy food. Love the foot long dogs and tater tots. Good place for some nostalgia. They do have happy hour throughout the week. Have never really had any bad service or food here. Pretty basic fare, dogs, burgers and fries sides. Good for a gut bomb if you're out working all day. Pretty cheap prices. I'll be going back. read more

Extremely long waits..even when they're so busy. The employees seen to be goofing off....who knows

I gave this place 3 tries...and they're OUT! Every single time I've ordered the burger was luke warm at best...and the fries were cold and chewy. Not worth almost $12 bucks for a single burger, small fries and a small drink. read more

Normally I get very good service here, but not today! I ordered through my mobile app, got to the place and the drive through was backed up I waited for awhile to even order then when the finally got to me they said they didn't have it ... we went back and forth about my name, they insisted that they didn't have my order, I let them know that the did get my order and the money was already taken from my account... I finally had enough and said what I ordered and they were all oh I have that food here but not under your name, it's under "unknown" so I get to the window and waited AGAIN then a girl opened the window and asked if I had a bag of ice and something else. I said nope and she asked if I had been helped yet and I again said nope... I volunteered what I ordered-a corn dog, two large fries and a large grape slushy... I was told again to hold on she reappeared with my food, which by now had been sitting for at the very least 15 minutes! She responded like my food was the grossest thing she ever handled, then she proceeded to slam the window in my face! No thank you, no have a nice day, not even a kiss my a@@! So after a few choice words I leave because all I wanted to do was get home... so I had a soggy corn dog, cold fries and a large cup of kool-aid! read more

Went in for ice cream after having dinner across the street. We were indecisive at the window as it was my girlfriends first time. I finally go to order politely and I am told they stop serving ice cream at 8pm. It is 8:03 and I have been at the window for 6 minutes.(no one was behind us so no rush) read more