Ordering thru the app makes thing super easy, faster and a great value. This location is quick to respond to the app orders coming in and the car hops are always a delight to deal with. read more

I ordered on the app and when I got there I checked in. But when the person brought only the drinks from my order and handed me a receipt but not my food and she said have a good day. I waited for 10 mins and still nothing. So I called and said hey I didn't get three things (large fries, and 2 other large food orders). He just said he would refund me and that's it. Not asking if I wanted them to make the food or anything. Don't go here. Not worth it. read more

We're done. This Sonic, like the rest of the Sonic Drive-ins in Tucson is complete trash. Time and time again we are given grotesques variants of their advertised menu items. The staff is always rude and incompetent. The staff appears to hates their job and hates doing business with their consumers and the business is always filthy. And now this, the Coney dog footlong meal with extra chili and cheeseI "missing" just purchased has part of the bun missing, the hot dog is broke in the middle and when I took the first bite I had to "literally" spit the bite out to keep from gagging. The hot dog is so old it has a metallic chemical spoiled taste. I really don't know how to explain it any better than that. I should have listened to my eyes and never attempted to push this vile crap into my mouth. My advice, DO NOT EAT HERE! read more

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Ridiculously slow, stay away at all cost. Sat for 30 mins and finally left. They forgot our order, literally twice..

Anyone who knows me (or can read my profile) is well aware I am all about the dessert. So Sonic, prepare to be reviewed. I happen to love your shakes! There us nothing like a chocolate cream pie shake with extra, extra, extra, extra, you get the point, extra gram cracker crumbs! The reason your shakes are aboive the bar is there are so many different combinations. While McDonalds and Dairy Queen have better soft serve, you take the cake ( or the shake) when it comes to choices! I love the styrofrome cups so my hands dont get to cold, and i love that I can put practically anything into my ice cream. Plus, nothing better than msome onion rings, chili cheese tots, and motz sticks to inhale while enjoying my dessert. I would give 5 stars, but the service....SLOW. I will keep coming to you when i need a late night craving fix. read more

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Went a couple weeks ago and service was super slow. Other cars were waiting 30 minutes for food. The charge machines in the stalls rarely work and staff will disappear with your card for 10 minutes after you receive your food. Yesterday I tried the drive through and after a 5 minute wait for someone to acknowledge me, which never happened, I drove away. This used to be a great location, but no longer. The are clearly understaffed and have poor maintenance of the equipment. I won't be going to this location any more. read more

If there was a zero star option, I'd rate it that way. The food was inedible; the oil that the fries and tots were cooked in smelled rancid and the taste is something nobody should be paid to eat. My son ended up getting sick eating here. This Sonic has actually had health infractions two years in a row by the Pima County Health Department. Please save your money and drive a mile further down for better options that are actually worth your time and money. You'll save yourself a stomach ache, too. read more

My sister and I went here to get some pretzels. They advertise 99 cents. We got there and she charged $1.99 after she told us they were 99 cents. RUDE!! read more

The family and I stopped here this weekend to get a quick bite to eat. Excellent service excellent food, good bunch of people work there and they are very friendly. Definitely going to be back again. read more

Always an awful experience at this sonic. They have been making customers order through the booths and not the drive-through which is highly inconvenient when you are trying to get some more quickly. They claimed to be out of onion rings for 3 weeks. They always say their ice machine is broken. Today I went there to Get food and I got a drink with the regular sonic ice. I went back to get a bag of ice and they lied and said the machine was broken And that they didn't have that ice the whole day. The staff and management are in it together to be lazy. read more

This place has gone down hill. Today I parked in a stall and after a few minutes of waiting, I realized the button to order must not be working. I went to another stall and this button worked. After FIVE MINUTES an employee came on and said that they are not taking orders at the stalls, only the drive through. WHY CANT SOMEONE AT LEAST PUT A NOTE OR A BARRICADE AT THE STALLS? I wish this franchise owner would get their act together and fix things. read more

The people here are nice always helpful but they take forever for the smallest things, especially at night! They can't even fix the volume problem with the speakers. Every time the talk it sounds like they are screaming at us. Even though they aren't the best, I still tip them because they all work very long hours. Not a lot of people apply to Sonic which makes it harder on them. Tip your waiter or waitress. They will be very grateful! read more

My boyfriend and I used to love this place. No idea what the hell happened. After mediocre orders that have been screwed up this was the last straw. Got the #4 large combo (The Brown Bag Special: 2 cheeseburgers, drinks, and sides) A corn dog, and a chicken slinger. The slinger was shriveled and overcooked, smaller than my hand 4" in circumference. When I asked what was up, since there was a noticeable size difference, they said sometimes they use their sliders instead of their 'slingers' when they run out of 'the small one'. That would be fine except for the fact that every time we've gotten the larger sandwhich never once have they said their out of their sliders and asked if we'd like to upgrade to the larger size for a higher price. Which they would do since it's a business and they're not giving away more expensive products for the price of a cheaper one. On top of that, their Larges for their drinks have gotten smaller. The worst was that our burgers were different. Mine had no tomatoes, was dry, and had no onions. My partner's had everything on it and extra sauce. I get it if they run out of stuff but could you at least tell me? 0/10 so tired of this crap read more

Extremely rude and unprofessional service. Also closes a lot earlier than it says online or on the app. So many employees and customers but the employees refuse to keep the store open as late as it says it should be open. read more

This is only to advice customers to stay clear of the margarita reaper. It is not edible nor enjoyable. It is simply too hot (spicy) to enjoy. I'm giving 4 stars because the establishment in itself serves other treats my kids and I enjoy. However save your money and enjoy other items on the menu. read more

Steven (with the English accent) gave my family and I the BEST customer service I've ever had at Sonic. Multiple times we asked him for certain things and he ran back and forth, never made us feel like we we bothering him. Steven is a great example of how customer service should be. I felt bad not having more cash to tip him and he replied "it's ok I'm just glad I could help you" Sonic is so lucky to have you Steven, I hope you will be there in our next visit! read more

These people are just plain incompetent. The girl taking the order could not grasp the idea of the mango lemonade listed on their menu. "You want a lemonade with Nerds?" Mango sounds just like Nerds. Insert the card into the reader and everything disappears. Another person comes on to take the order. We tell him we just gave the order. He tells us they have to take the order again because some how the order got deleted. We place the order again, and pay again. They claimed the entire transaction disappeared. Girl comes out with two large drinks and one medium. We ordered one large and two mediums. The girl tells us the total. We tell her we have already paid. She tells us the card reader isn't working. We ask why no one mentioned that. "Sometimes it works, and sometimes it doesn't. We don't know when it works. It decides when to work. We have no control over that." We hand her $20. She has to go get change. Our total was $3.68 and she brings back $15 even obviously math skills are a problem. Husband gets out of car to go find the manager. Manager explains that they are all learning a new system and that it does go out from time to time and they have no control over it. Husband says that the total was $3.68 and that he gave the server $20.00 and she returned with $15.00. The manager stated "So she short changed you?" This should not have been a question! Husband makes a suggestion that people be trained in groups, to which the manager responds; "I have no control over that, we are learning a new system." He then says; "You need to understand sir, it is part of humanity." These people want $15 an hour? read more

Eric is beyond rude and doesn't need to be in customer service at all. The car hop was very polite and apologized for how he spoke to us. He is ruining the face of your establishment! read more

Decided to stop here on a whim on Sunday (never eat at Sonic) and if I could give it negative stars I would. Food was below sub par and made both my husband and I sick over the next 24 hours. I reached out to customer service to tell them of our experience and they offered me two free cheeseburgers WITH purchase. Really? I just told you that your burgers made us sick so the solution is to offer more crumby food only if I purchase something else? Wow! Stick with Wendy's, In and Out, heck, even McDonalds burgers are better than this. read more

Had craving for sonic burger! Tried their double burger there was no lettuce or tomato! Tea was spoiled! Was disappointed because this location is usually pretty good! read more

I have visited this location once a week for the past 4 weeks and it is terrible. Fries and onion rings have not been fresh , and the strange thing is that they have been busy when I'm there. The trash cans are overflowing with trash around the entire place, and the attire of the employees (I know it's Sonic) is unacceptable. This place needs a new manager to straighten things up! read more

The Route 44 lemon berry slush always has chunks in it that get caught in the straw. I constantly get shorted on M&M and Reese's in my Blasts. Dairy Queen may be a bit more expensive but they know how to make a Blizzard! I tried one last time after a few months of disappointment and when they were out of Reese's they promised to give me extra M&Ms at no extra cost...what they gave me was a chopped up handful of M&Ms in my large shake! That's it, the only reason they didn't get a one star rating is because the workers were always very nice and friendly. read more

Sonic Drive-In - This is a large shake with "extra" M&M's. I don't see anything that resembles extra... Go to dairy queen instead. - Burgers Near Me - Tucson, Arizona

They messed up our order and the milkshakes we got had none of the ingredients throughout the milkshake only a couple of them on top, will never return really disappointing read more

i placed an order through the sonic app earlier tonight and arrived within the time they gave me to pickup my order. i only ordered an ice cream and strawberry nerd limeade. when i pulled up to the stall to check in i saw my order on one of the trays inside. i checked in on the app as normal and waited 10 minutes at the stall before going to the drive thru to wait another 5 minutes. i finally went up to the door and a young gentleman grabbed my order after i had to show him which one was mine. this is ridiculous ! my ice cream was melted and they forgot the lime juice , strawberries & nerds in my drink. i got a sprite when i ordered a strawberry nerd limeade. i went back to get my drink remade and it was still wrong. so disappointed in this sonic ): read more

Sonic is always my go-to when I want a late night snack. However with the new hours, I guess I won't be able to make my midnight runs to Sonic anymore :( read more

Rated on a scale of fast food or course. My order is always accurate and the food is occasionally transcendent with everything being perfectly hot, delivered quickly, etc. It is always at least pretty good and 2 times out of 3 you will get everything hot and cooked to order. Note to Sonic: just cook everything to order and synchronize it to be served correctly and hot for any customer that isn't hurrying through the drive through. Don't make the customer ask, just do it right every time. You may waste a small amount of food but you will have better repeat business... don't be unpredictable. read more

They need more training. I'm done eating here after they have messed up my order three different times.

Four times in a row I went there for onion rings four times I got a lame excuse as to why they didn't have onion rings.Dont put things on your menu that you never have .Not going back for 5 Would rate it a negative 5 if I could. read more

The order person answered & I literally thought it was a robot because the person who answered was so perky. Nope, just a guy named Gabriel, that seemed like he enjoyed what he did. He brought out the order & was just as pleasant & conversational. Just wanted to leave a review about the great job he did. read more

i just ordered from door dash and they couldn't get me my mozzarella sticks in the first door dash and then i had to send 10 dollars to get another one that's comes without any sauce like what is this ? read more

There should be an option for zero starts! I went to get a plain cheese burger, some fries, and some onion rings. It wasn't busy at all! The guy over the speaker talked so fast I could barely understand him, they didn't say thank you or have a good day. Then when I got home my budget was smothered in mayo, shit white lettuce, and nasty tomatoes! What part of plain don't they understand? I called the store to complain and they treated me with more than no repect, didnt solve the problem, and when I asked for the manager or their number they refused to give it to me! They told me I could call back tomorrow at 2...because that solves the problem!!! Screw this sonic! And to the manager Jody Catrell, you are incompetent and need to be fired from you job! Get your shit together Sonic!!! read more

Sonic Drive-In - This is what I'm staring at while waiting for my correct food, I got my food but of course the burger was wrong. - Burgers Near Me - Tucson, Arizona

I received my food from Mr. Giggles who was snickering and didn't even look at me, and when I received it his manager girlfriend started laughing as well. WTF? If this doesn't make you wonder about what he did to my food I don't know what would. Can you say spit on the burger? Very unprofessional! How about a thank you come again or do you want or need anything else? 01-29-13 read more

We always stop by here when in town visiting family! Quick eats and cheap but good!

Fast food, but good fast food. Service has gotten much better. Very friendly and timely.

Every time i go here the employees are always nice. But they have never gotten my order right. Every time I have specifically asked for real cherries in my drink, and they always overload it with cherry flavored syrup. read more

The "boss" if that's what you want to call her, was extremely rude and disgusting. I couldn't even enjoy my food when i saw her and spoke to her due to her lack of respect and her bad attitude. read more

I would give this Sonic five stars, but they're just so slow. They are always friendly and the food is usually top-notch. I only got a pair of old jerkey dogs one time, but that kid was new and probably didn't realize he was supposed to change those out. Other than the one time, my order has always been fresh, hot, and delicious. Also, they hired one extra person who comes out and serves people in the drive-through line now, so it no longer takes ten or fifteen minutes of waiting behind that lady with the ten kids. read more

Terrible service! By far the worst sonic I've been to. 2 shakes for a 15 min wait in the drive thru. Ridiculous.

I drove in to get the chili and cheese hot dog which were on special via my received text. The service was quick and my order accurate. The staff was very friendly. The dogs were very tasty and I would buy them again. Keep up the great work. read more

i try so hard to give this location multiple chances but every single time they disappoint. why the frick am i asking for extra candy and PAYING for extra candy to be added to my blast and then they try to play me by only putting the candy on the top ???? it really sucks because i look forward to it and then i just have a whole cup full of plain ice cream?? read more