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    Sonoran Pawz

    4.0 (104 reviews)
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    Response quality

    Excellent

    Services - Sonoran Pawz

    Bath and groom only

    Full grooming

    Pet haircut

    Sonoran Pawz Photos

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    Recommended Reviews - Sonoran Pawz

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    I have been using Sonoran Pawz for my Mini Golden Doodle for several months. I have been pleased with their service up until my dogs last two grooming appointments. Roughly 6 weeks ago I brought Indy in for grooming, the day after I picked him up, I noticed him scratching at his ear and I found a large ball of wax matted in his fur in his ears. I had to cut this wax out. The next time I brought him in, last Tuesday 8/19/2025 I dropped him off and picked him up as usual. I did send Sonoran Pawz a text to remind them to pull Indy's hair in his ears, they confirmed and agreed. Sunday evening 8/24/2025 Indy began crying and whining frantically. I brought him to the emergency vet and learned he had a double ear infection with both bacteria and yeast. The vet confirmed Sonoran Pawz did not complete the grooming procedure by removing the build up of wax and hair in my golden doodles ears. This is a breed specific problem I have learned. Indy needed 2 doses of pain medication, the matted hair and wax from his ears removed, a cone and medication. Sonoran Pawz did not do a complete job or they have hired people who don't know better. Either way this jeopardized my dogs health. The bill was just over $800. I contacted Sonoran Pawz several times to explain the situation and have them reimburse me. I was told the owner would reply with a resolution, I received a reply telling me to wait longer for a resolution. I wrote a detailed email with all the photos and information I am providing in this review. You will see the large amount of matted fur the emergency vet had removed which Sonoran Pawz somehow missed. You will clearly see the vets notes, this should have been prevented by my normal grooming visits, which I paid for. That is now between Sonoran Pawz and AMEX. I think this business owner has poor judgement based on her hiring unqualified people, but also dealing with situations when they arise and mitigating further damages. I would suggest taking your dog elsewhere.

    Sabrina J.

    I love this place!!!! Remi gets de-shedded and his nails done there. He doesn't seem scared when I pick him up (like he has in other places). I love the smell of his coat and how nice everyone is! This is my go to place! Highly recommend.

    Highly Recommended
    K D.

    Great experience Worked with Nathan on the scheduling - very thorough and informative! Our stylist was Kristen - very talented and a great listener! The prices are fair and our dog was very happy when we picked him up! A special extra touch - Kristen called a week later to check up and see if we were doing well. They exceeded expectations!

    Here are two of them.
    Carol C.

    My 3 Cavalier King Charles Spaniels were overdue for grooming so needed more work than usual. I was absolutely thrilled at how great they all looked and how sweet and kind the stylists were - in fact all the staff was great. The prices are reasonable, the dogs seemed totally comfortable and I will definitely be going back.

    My grooming complete

    Avery did a fantastic job on my Yorkie boy! She asked many questions and made sure he was groomed the way we would like. My Yorkie came home happy and not stressed. Just a little tired because he naps a lot :) Grooming was completed on time 1.5 hours. This was our third time here. We will def be back!

    our sweet girl feeling MUCH better after a day of pampering :)
    Aria C.

    Brought in my 9 year old yellow Labrador Retriever, Daisy (who is, ironically enough, terrified of the bath) for a basic wash with de-shed shampoo and a nail trim (again, she is not a fan) with Sophey today, she did great!! Daisy smelled so good, her coat is so soft and i have noticed that so far she isn't shedding as much as she usually does. We typically take her to Wag n Wash in old town Scottsdale because it's cheap and quick, but it's far from where we live so today we decided to try Twin Tails. Great place, i love that the dogs aren't in crates or anything because mine is 70+ lbs, so good luck getting her in and out of a crate lol. The staff is super sweet, asks lots of questions about your dog and you can just tell they really care about the pups. We will definitely be coming back to have Daisy pampered again!

    Teddy

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    5 months ago

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    1 year ago

    There best people left has gone down since then. Also charge premium price for at best average

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    Very friendly staff that really care about dogs. The facility was very clean and prices are competitive.

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    Page 1 of 3

    Ask the Community - Sonoran Pawz

    Review Highlights - Sonoran Pawz

    (Happy Valley location) Highly recommend Twin Tails Cageless Grooming to everyone.

    Mentioned in 2 reviews

    Read more highlights

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    Uptown Pet Spa Scottsdale

    Uptown Pet Spa Scottsdale

    4.9
    (61 reviews)

    Kim and her team are truly the most compassionate and loving groomers ever! I have two very anxious…read moreand fearful rescues and I will never take them to another groomer again. They come home confident and trusting which lets me know that they are being cared for with love and gentleness at Uptown Pet Spa. They have the most loving groomers who were professional and just overall angels. If you have a rescue pup who needs a little extra gentle love through their groom THIS IS THE PLACE FOR YOU. This is the best groomer in AZ hands down and I will literally tell everyone I know about the loving service provided here!!

    Absolutely perfect…read more I live in LA and travel to AZ often and never wanna let my pup go so it took me sometime to find something I hoped would be what I wanted. I searched, let me tell you.. Soon as I walked in the women made me so comfortable and they weren't trying at all. They oozed pup love and passion. It wasn't a hat they said to me or all that it was their reaction and interaction. GENUINE. I'm a good read and they did not let me down. Take aside their amazing energy and animal love (obvi the most important part) she updated me with photos and how my pup was doing and I didn't request it. Made me feel even better cause I was nervous for months. I will be taking my pup here and no where else. If I need to review the "work" the cut and style was exactly as i expressed. Thank you ladies for bringing so much to the pup community and community in general. Oh. Did I mention I called late and 2 days before thanksgiving and she didn't hesitate to help me! Thank you ladies, seriously This business has merged with Kim's grooming - so it is all her and her team

    Sonoran Pawz - groomer - Updated July 2026

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