1. Sonsray Fleet Services

    1. Sonsray Fleet Services

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    Sacramento, CA

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    Sonsray Fleet Services

    3.0 (4 reviews)
    Open 7:00 am - 6:00 pm

    Services - Sonsray Fleet Services

    Trailer repair

    Trailer rental

    Sonsray Fleet Services Photos

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    3 years ago

    Won't honor warranty work on new Thermo King equipment on multiple occasions. Worst Thermo King branch by far.

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    8 years ago

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    5 years ago

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    9 years ago

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    California Trailers

    California Trailers

    2.7
    (27 reviews)

    Bought a trailer in November, come February I when I'm unhooking the trailer from a long day of…read morework I notice that the trailer lights weren't working, went to check the wiring and one of the wires were ripped out, so I checked and it there was a split already on there, meaning it was bought like that and it had already been replaced. I hung up on them after 7 minutes of going back and fourth Called and I think some guy named Jeff answered told him what happened and he pretty much told me that the trailer is under warranty but since it's Friday they don't have time to fix a 5 minute fix that they already fixed prior on selling the trailer so after going back and fourth with him for about 7 minutes he told me I can't "dictate" on how they run their business. They sure promise a bunch of things when buying the trailer, in fact when I was there I was told if it was a quick fix I can bring it in but now things change. Jeff also advised since they only have 1 person has their mechanic it's hard for him to get to all the jobs which is understandable, but what am I suppose to do? Drive the trailer without working light and when I get pulled over tell the cops "I'm sorry the trailer is under warranty but since the dealership only has 1 mechanic I have to wait til next week to get it fixed". So now I have to fix it myself since I have jobs Friday-Sunday. I wouldn't buy from them again, if I can return the trailer and go elsewhere I would. Stay away!!!

    Great product with an outstanding and knowledgeable staff…read moreSeveral models to choice from along with follow up and services to tend to your needs

    Rehorn RV Collision Center

    Rehorn RV Collision Center

    4.8
    (72 reviews)

    Reborn RV replaced the Schwinteck slide mechanism on our Renegade Vienna motor home with the…read morestronger Vroom slide. We were 3 weeks from leaving on our Alaska trip when the slide failed. They were so understanding about our situation and they were able assess it, order parts, and complete the repair within 2 weeks, saving our trip! Amazing! we are so grateful for their quick response. We will definitely use them for any future RV needs.

    So first off things went pretty smooth as expected. I was given an appointment time with a 2-hour…read morewindow to get my RV worked on since I had a minor electrical issue. I thought the labor price at $200/hour with a 2-hour minimum was a bit steep, but this is Commiefornia. I called the day before and talked to Kaley to ask if they had an RV dump and could we utilize it while we were there. She stated sure, no problem. Upon our arrival today, we were greeted by Chris. After he finished up with a customer, we started the conversation about us showing up early to use the RV dump. He stated he wasn't aware of the approval and said that he'd have to wait until Kaley showed up. He did not make any effort to contact her to verify the approval and he never got back to me. He stated that he had me in for 2-hours on the dash radio repair and an hour on the door awning. I declined the work on the door awning as I'm going to replace the motor myself and save $200. He then questioned when we would like the RV back. I told him that we are going to wait for it. He stated that it might be done by the end of the day. I then reiterated to him that when I made the appointment, it was to be completed while we wait. Chris contacted the service technician on the phone and told him I was here. The service technician (Harry) stated that he would be there in 15 minutes to start the work. 25 minutes later, Harry walked out of the parts department and stated that he had to run and get a part that one of the techs broke on another job. We left to go get food and came back 45 minutes later and nothing was started. I walked into the reception area and asked Chris where Harry was. He stated he was in our Bus working on the problem. I proceeded to walk to our Bus to check on progress. Guess what? No Harry and nothing had been completed. By this time, it was almost 12:15 and we had been there since 10am. I proceeded to ask for my keys back since this was the worst customer service I have ever received. Chris couldn't find my keys and supposedly Harry had them in his pocket and would be back soon. Then less than a couple of minutes, Chris came out with our keys. This place is a joke. They never apologized for Harry not being here on time to work on our RV, then disregarding our appointment and sending Harry to get parts for another job while we just stood there waiting for someone to start working on our RV. I will NEVER recommend this establishment as their customer service skills suck sweaty donkey balls. Chris told me that if he was scheduling the appointment, it wouldn't have been scheduled for a waiter appointment. I don't really care who scheduled it, we were told there was a 2-hour window blocked out for them to fix our RV. They out and out lied to us. We wasted fuel and our time just to be given the proverbial run around. Stay away from this place if you want your RV serviced. The technician Harry also reeked of alcohol and that should not be acceptable. They may do great body work, but they need remedial training on customer service. Caveat Emptor

    Sonsray Fleet Services - trailerrepair - Updated July 2026

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