Would never recommend this place to anyone else, When we first were asking about the apartment they…read moreoutright refused to show us the apartment and "claimed" they were "cleaning" it - When we moved in it was absolutely filthy, the carpet had a lot of black stains, the chandelier had a lot of black dust and so did the fans along with spider webs everywhere, its like it was included in the apartment package, the tub was clogged and so was the sink and they never ever fixed, and this without mentioning the extremely noisy water faucets in the bathrooms - The bathroom floors were disgusting, and the A/C was non functional, the only thing it was good for was a waste of electricity and money, $650 PG&E bill in July/August - When we asked them to fix it they never repaired nor replaced it - When we moved out we gave them the apartment in a cleaner condition then when they gave it to us - And After ALL THAT they still charged us around $800+ that's $300 dollars more then the $500 deposit. If i could give them 0 stars i would, management are a bunch of liars - They will come up with anything to scam you - Would never recommend, Save your money and spare yourself the headache of dealing with these people.

Horrible place to live. If you review the reviews from over 5 years ago it was a great living…read moreenvironment and I agree but as of the past five years HORRIBLE STAFF, HORRIBLE MANAGEMENT, HORRIBLE INFESTATIONS, HORRIBLE TIMELINESS ON REPAIRS everything is hurry up and wait unless it's for their rent or them harassing you over how they feel about you as a person . They are racist and they try to disguise and cover it up. They lie and try to get over on you financially. And to top it all off there is ALWAYS someone missing in the office. For it to be a "high society" rural area it is bottom of the barrel living!

This community is amazing, wonderful people and wonderful floor layouts. I have lived in two…read moreseparate units since living at the Phoenicians (one bed and a two bed) both were awesome. Currently in the two bed floor plan and I am LOVING IT. Centrally located, calm and quiet community/neighbors, nice amenities (pool and gym) and overall a very lovely complex. 5 out of 5.

Serious Security and Maintenance Issues…read more Very disappointed with Phoenicians Apartments. In just the past couple of months, five garages have been broken into, and on one night, two brand-new cars had their wheels stolen. The security cameras appear to be fake or nonfunctional, and the gates are constantly broken. Despite these serious security issues, management continues spending money on cosmetic projects, such as painting buildings and replacing pavement that was already perfectly fine, instead of addressing residents' safety and security. Owners also pay close to $400 in HOA fees, yet many basic problems remain. The windows are old and leaking, making apartments harder to keep cool in the summer and increasing energy costs. Rats are also a recurring problem every year, frequently appearing around balconies. For what residents pay, the lack of security, maintenance, and proper management is extremely disappointing. Safety and essential repairs should come before cosmetic improvements.

I've lived here for 7 years, for the age of units are great, Alyssa always great she had to deal…read morewith renovations and her team was always on point Ivan maintenance supervisor and Jake his assistant were always on top of everything. Amanda came after all renovations were done she was Always prompt and she will always follow through. Amanda's team was great Ivan the maintenance supervisor was always going the extra mile to fix any problems and he will always find a solution. Dominic at the office was excellent when Amanda was at corporate. This property is great. Con's not enough parking if you have more than 2 cars Pros you are closed to everything , I have rent a house in the past and if ac breaks you are looking at 3 days minimum. Here you get same day solutions.

I read some bad reviews but they were a number of years ago. I was skeptical about moving in…read morebecause we were coming from out of state and I could not really check the place out in person (neighborhood apartment etc) I have lived here for a month or so and decided to write a review. I haven't personally experienced any of those things talked about in the negative reviews from years ago and I think it is under new management. Pros: - Grounds stay maintained and clean - Maintenance fixes issues immediately - Neighborhood is nice and safe (low crime) - Close to a grocery store (across street) - Apartments are updated (fake granite counters new appliances etc) - Laundry in unit - Apartments are well insulated and you do not have to keep AC or Heat on high. - Close to dog parks Cons: - Rent does fluctuate but overall they're expensive. - Some of the neighbors do not pick up after their dogs and there is no repercussions. - Small bedrooms ( have to have a queen bed if you want anything else in the room) - There are a few closets but not a lot of storage space. Overall: It is a great place to live and I would definitely recommend it.

I went to go visit a friend of my last weekend! I was soo taken back in how clean and beautiful…read morethis place is. I also would like to express the customer service that I witnessed when visiting my friend.. she had some issue with the stove, and it was late towards the end of the day. She was able to get a hold of Conrad, and even though it was late in the day, he was eager to address and fix the issue. He was so polite and explained why her stove was not working properly what to do to prevent it happening again, but did say, please feel free to call anytime if the her stove was not working again. I wish my place that I live in now, was prompt and not made you feel like you are a burden, would be like him. If I ever move out here, this would be the place to be! Thank you Conrad for making the tenant feel comfortable and fixing her stove.

I wish I could give 0 stars. Majority of these reviews on Yelp are from current tenants, which if I…read moregave a review while I was still living here I might have given a higher review as i had minimal issues while living here. Its after the fact that the true colors of this company come out. We moved in on a short term lease, only ended up staying 10 weeks total. We are meticulous when it comes to cleanliness but somehow they felt the need to not only charge us a $200 carpet cleaning but an additional $240 apartment deep cleaning. Mind you, we were only living in the apartment for 10 weeks, but we spent alot of time throughly cleaning after we had fully moved out and feel we actually left the apartment in better condition then before we moved in. I asked why I was charged these amounts and i was provided a few pictures, 1 was from some cat hair they collected, 1 was from a dusty top of the refrigerator and 1 was from what looked like juice splatter in one of the pull out drawers inside the fridge itself. They also sent a picture of a previous issue with the stove that we had requested to get fixed because it was dirty when we moved in that was never fully fixed, basically they tried now saying it was dirty because of us when we have documented with them that this was an issue before we even moved in. They also charged us $400 dollars for 3 broken glass sliders. We did in fact crack one of the glass doors which I had zero issue with paying, but then they tried billing me for an additional set of 2 doors. They provided no proof of the damage they claimed, I've requested multiple times and still nothing. I requested a walk through before we left but because of covid they told me they wouldn't be able to (how convenient). Not only did they keep my entire $600 deposit, but I was billed an additional $375 on top. Total amount was nearly a full months rent which is crazy. Any cleaning needed at most was normal wear and tear, any damaged glass I was never provided proof of, I'm forced to go to small claims over this matter but I wanted to let anyone interested in moving here to be very very careful and make sure you document every little thing before you move out. See attached pictures which was what they claimed was the reason for a $240 deep cleaning fee.

We have truly enjoyed living here at Coventry Park Apartments and Condominium's. The office staff…read moreand maintenance team are highly efficient, always friendly, polite, welcoming and fun. They literally go out of their way to make residents feel appreciated. and are very helpful even if staff happens to be down. They love organizing fun holiday activities throughout the year, including a wonderful annual luau that brings the community together. They are also excellent at communication for all work that needs to be completed on the premises. This team does what needs to done to accommodate their residence! We particularly appreciate how quickly they respond if or whenever there's an issue with our unit. Whether it's an urgent repair or simply scheduling regular maintenance, they are prompt, professional, and dependable. They also enforce a low noise tolerance which is also appropriated through the surrounding neighborhood. As well, my family really likes that the location of this complex is surrounded by a multitude of places to shop for virtually everything. It's refreshing to live in a community where the staff genuinely cares about their residents. Our interactions with Ashley, Les, Galena and Johnny have always been warm and supportive. Again, we sincerely appreciate the entire office and maintenance team for wverything and all that they do and applaud them!

I love this place! I am new to the area and this is my first time living and renting an apartment,…read moreso I wasn't sure what to expect. I've been living at Coventry for two years now and can say it's been a positive experience. The property has about 200 units and is about 20-ish years old. It's on the smaller side and conveniently located in a nice neighborhood with shopping and parks you can easily walk to. I feel very safe living here. I appreciate that the property is clean and well maintained. Yearly inspections and maintenance are performed in the units to ensure safety and compliance. While I haven't had many maintenance needs, but when I do, Johnny and his crew respond quickly to resolve the issue. Love these guys! The gardeners aren't your typical mow and blow guys. They come once a week, sometimes twice in the fall to pick up leaves. They also trim and prune as needed and maintain the sidewalk area outside the perimeter of the complex. The staff at Coventry is warm, friendly and attentive. They make me feel welcome and know me by name. Ashley and Les knew that I was new to the area and that it was first time living and renting an apartment and took extra steps to walk me through the process, what I can expect from their management and staff and my expectations from management and staff as a renter. I haven't had much interactions with Galena but she always greets me with a smile and is very helpful. Lastly, the residents are quiet and seem to observe the rules of the complex. Again, it's my first time renting and living in an apartment. I don't have anything to compare it to but it's been a wonderful experience and perfect place for me!

If I could give this place 10 stars I would've…read more My husband and I only did a short term lease in between moves but this place was amazing. The units were clean, brand new, the yard was always well kept, the staff was incredibly helpful and Mike the maintenance man always had a smile on his face. In the short time we were there we had an ant problem and it was resolved within days after addressing the problem with maintenance. Their online system makes it easy to connect with the staff. The community Manager Cassidy was incredibly helpful when it came time to move and we forgot about some packages in our mailbox- she forwarded all our mail to our new home. The complex was always doing fun things to get the community involved such as scavenger hunts for delicious prizes around the holidays. Delivered us all hot coco and chocolate for the holidays. The pool/BBQ area was so beautiful- I wish we could've gotten to enjoy it during summer! We thoroughly enjoyed our short stay! Thank you Sonterra :)

You can not listen to what the manager says, they cheat, two months have passed, they left without…read moredeposits, they did not refund the money.

Terrible communication, office is closed even at business hours. I put in a contact card online no…read morecall backs

I've been here at Rosemeade for one year. I'm moving out, but loved the stay. Beautiful…read moreapartment, quiet and nice kept grounds, the pools were always open and looked well-maintained. I love the redwood trees in the complex. Staff is friendly. I'm very surprised at the low ratings shown on Yelp.

It is quiet here. No drama. No cops showing up several times. Neighbors not outside arguing…read more Management is very tenant friendly. We moved here as Section 8 and the manager helped us IMMENSELY! Shout out to Earlene. Maintenance issues are few for us, and tickets are handled expeditiously. I couldn't say enough about Promenade Park Apartments. It's close to everything we need, and access to Highway 80 And Roseville Road.

I have never felt so happy living in such an amazing apartment complex like this! The other…read moreapartments I found for living are very expensive and loud.. But this complex is different! I love it and the nature is my favorite. It's amazing for my pets and my daughter who loves nature and can ride her bike. My husband and I are very glad that we found such an amazing place for our daughter. We are trying to give her the best for her future! The living here is amazing and especially the Manager Ashley is so nice! She helps a lot and respects our opinions on what we think! Thank you so much for giving us a place like this and inviting us to this amazing complex! The floor, room, kitchen, living room is so amazing and the floor is what I loved the most! My daughter loved her new room and the size of it! My husband really loved the kitchen and porch! What's even better is that we get 2 porches, we love decorating so it's really nice for us! We love it.