Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

I just had my initial home cleaning today with Rocio from Bright N Fresh Cleaning, and she did a…read morephenomenal job. She was very thorough, cleaning everything from the floors to the appliances, the shower, and making our bed. She did an excellent job, and I would absolutely use her again. Also, she brought her own supplies and her own vacuum, and it was just very convenient.

Great customer service and communication over yelp. Cleaning was completed thoroughly and quickly…read moreat a very reasonable price !

Wow, they did an amazing job. I wanted my wife to come home to a sparkling clean home for her…read morebirthday weekend, but things got real cray this week, and I didn't start looking for a cleaning crew until Thursday. Enter Christian and Tidy Box. I was able to book a next day appointment, and the crew came out and did a spectacular job. Christian was super easy to work with when hiccups took place (like my vacuum breaking or a lack of street parking due to street cleaning). He was always reachable and willing to do whatever it took to get the job done right. Now, the hard part, keeping it clean til my wife comes home...

They are licensed and bonded- which is so important! I've…read moreonly started using them, but thus far so good! They were very courteous and professional. I appreciate their flexibility in scheduling. They did a great job cleaning my house- I will continue using them & will try to update as we go. Thanks! Would recommend!

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

I have a 1,500 sq. ft. apartment with 3 bedrooms and 3 bathrooms. The tenants had already done a…read morebasic cleaning before moving out, so the apartment was not particularly dirty. The kitchen and bathrooms needed some extra attention, but the rest only required basic cleaning. We have had this apartment cleaned many times before, and it normally takes around 2-3 hours, so we scheduled 3 hours this time. After almost 3 hours, the cleaners had not even completed half of the work. I was honestly shocked by how slowly they were working. What was even more surprising was that they themselves said they needed around 5 hours to finish. They initially recommended 4 hours, but based on their progress, it was clear that even 4 hours would likely not be enough. I was not willing to keep paying for several additional hours when the apartment was already relatively clean and the work was progressing at such a slow pace, so I ended the service after the original 3 hours. I understand that cleaning time can vary, but needing around 5 hours for a 1,500 sq. ft. apartment that had already been lightly cleaned by the tenants was completely unreasonable based on our previous experience. The efficiency was far below what we have experienced with other cleaning companies.

Very detailed work, arrive on time and smooth communication. Recommend Recommend Very detailed…read morework, arrive on time and smooth communication. Recommend Recommend

The Ecoshine team was great! I was able to schedule a cleaning the next day and they had great…read moreavailability and were super communicative with all of my questions. We had two maids and one came two minutes early to the cleaning (super appreciated they're so punctual) and they were so kind and FAST! They used all pet friendly products since we have dogs and they did a fantastic job, even a few days later we keep saying we can't believe how clean the apartment is! We'll definitely be booking them again soon, highly recommend!

I booked VIP Maids on a total whim at about 5am on Friday hoping I could find someone for a…read moreSaturday morning cleaning. Alex called me shortly after and got everything coordinated right away. Within minutes I was scheduled and he sent Kizzy and Alice to help me out. For context, this was a 4-hour deep clean for my one bedroom apartment that included baseboards, organizing, and even laundry. I have a shihpoo who demands a lot of attention, so keeping up with deep cleaning can sometimes get away from me. When I say they saved my life, I'm not exaggerating. Kizzy and Alice absolutely delivered. They cleaned my apartment top to bottom. Baseboards, surfaces, floors, everything. They even did my laundry which was such a huge help. I stepped out to run errands while they worked and came back about four hours later to an apartment that felt completely reset. The space looked amazing and felt so much lighter. Beyond the quality of the cleaning, they were also just lovely people. Polite, helpful, respectful of my space, and they even gave my dog some love while they were here. They took all the trash with them when they left which I really appreciated. From the quick scheduling with Alex to the incredible work from Kizzy and Alice, this was such a great experience. If you're in the South Bay and need a deep clean, VIP Maids is absolutely worth it. Walking back into my apartment afterward honestly felt like a reset.

Excellent customer service!! I was in a pinch and needed my house cleaned the very next day and…read moreAlex was so helpful and was able to arrange a cleaning so quickly! Juliana and Luana arrived the next day and did such a wonderful job! Very happy with VIP Maids - will definitely continue to book them.

Fantastic and thorough cleaning!…read more Bravo for a job well done and great customer service! They even do windows!!

The two ladies who came were very sweet and hardworking. However, they left right at the two-hour…read moremark without completing several items, including wiping down the baseboards, kitchen cabinets, windows, and fridge. I would have been happy to pay additional time to ensure everything was finished if that was the issue. Unfortunately, I didn't realize these areas were missed until after they had already left, or I would have addressed it in the moment. At a rate of $85 per hour, I expected these tasks to be included in the service.

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

Amazing service! The gals were so focused and professional. Left my home smelling and looking…read morefabulous. Also, the initial conversation and setup was super easy. Highly recommend.

Well the cleaners didn't clean they didn't dust or move anything to clean. They stole from me and…read moreso its a hard no for me. Worse cleaners EVER!! This service should be shut down. Police report made with camera footage.

I ordered a move-out cleaning for an apartment for a busy friend moving out of the country. Ben was…read moresuper-communicative and very specific and clear about the pricing options (not having seen photos of the apt.). He reconfirmed all before the scheduled date. My friend was delighted with the service. He said the two housecleaners arrived on time and worked continuously until the apt. looked "much better than when he moved in." I was very happy that this worked out so well and that my friend was so pleased with the result. Thank you, Ben and ALA!

Annually awful, barely cleaned. Do not trust them. Every if they respond and say it's lies, message…read moreand I will prove it. Don't waste your money. $500 down the drain. MOST IMPORTANTLY THEY BROKE CUSTOM FURNITURE AND DENIED IT. Don't trust their reply. They literally lied about the work they did and didn't want to give back money. They didn't do what was promised, period. As you can see from the photos, they didn't clean the floors, carpet, door mat, couch, or tv stand at all. Not even a little bit.