We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.

Amazing work with clean high quality results. I would absolutely hire again for future installs…read more Communication was straight forward and prompt. He was also flexible to take on a same day install. Not a single complaints here.

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

We hired this company for a lighting design and low-voltage specification package for a high-end…read morecustom home project and paid approximately $5,000 upfront, expecting a complete, buildable lighting plan our electrician could follow during construction. The primary reason we hired them was for guidance on LED strip lighting systems, transformer sizing and placement, wiring diagrams, wine cellar backlighting, stair lighting, under-cabinet lighting, ceiling details, niches, and other architectural lighting features throughout the home. Despite multiple follow-ups, onsite discussions, renderings, and repeated emails, we never received complete specifications for many of the most critical items needed to move construction forward. We repeatedly had to ask basic but essential questions such as: * which LED strips to use * which transformers were compatible * where transformers should be located * what the electrician should wire for * load calculations and system divisions These were not additional requests -- this was the core service we hired them for. The most frustrating part was the lack of urgency and accountability despite construction actively progressing onsite. Instead of simplifying the project, we were left researching products ourselves, coordinating missing technical information manually, and trying to avoid delays caused by incomplete documentation. Considering the amount paid and the level of follow-up required from our side, the engagement ultimately delivered very little practical value to the project. It genuinely felt like the $5,000 fee was largely wasted. For a company operating in the luxury residential space, this level of communication, coordination, and incomplete delivery is extremely disappointing. Based on our experience, I would not recommend this company for projects where responsiveness, technical detail, and timely execution actually matter.

The technician was on time and communicated clearly throughout the process…read more The installation was done very quickly and efficiently, and the quality of both the mounting and cable management was great. Overall, a smooth and professional experience. Thank you!

Ismat, was very fast, efficient and professional! I really love how he mounted all 3 TVs. We are…read morevery satisfied with his service and will recommend him to others as well as continued business

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Worst customer service ever . Installed security monitoring system 3 years ago , Recently asked for…read moreservice to existing system and an upgrade for licence plate reading cameras and still awaiting to hear back from them since 2/23/2017 !!!

I was in Concord for a couple of months visiting family and was in my RV. I could not find the…read moreDirectv satellite. I called DTV and they scheduled a visit for pro from Sat & Cable to come out and set it up for me. The young man spent several hours trying to get the dish to find the satellite but had no success in spite of trying many different locations. Not his fault there were too many trees. He had an excellent and professional attitude. Based on his professional attitude I would not hesitate to use this company for any of their services.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Louis did the electrical and audio/video set up for our outdoor pavilllion nearly ten years ago…read more After another round of remodeling, I found I had some issues and questions (nothing he did wrong, we just messed with things without thinking it through) and Louis super patiently walked me through some fixes on the phone and text after searching through his decade old records of our project. This level of customer service was above and beyond any reasonable expectations after all the time! Would absolutely recommend.

Louis and his team are great. We had some issues with flickering lights and I was afraid our house…read moremight burn down while we slept. A little over-dramatic, I know... Anywho, Louis came by right away to assess the problem, changed the dimmer switch so the lights stopped flickering, and sent me a link to buy a more compatible bulb at Home Depot. They also cleaned up some drywall that had fallen off before they left, which was so much appreciated. I definitely recommend, and would most certainly call them again if (/when) we need help in the future.

Had a great experience with this company mounting my TV. Jerrick on time, professional, and did a…read moresolid installation. Everything looks perfect and works great. Highly recommend!

After trying and failing to properly set up our new TV, I called Straight Line TV Installations on…read morea Monday morning. Jerrick picked up immediately and said he could fit us in before his next appointment. He arrived in record time and evaluated our crooked, off-center TV. Jerrick helped mount our Frame TV and ran the wiring through the wall to create a seamless look. I truly appreciated his attentiveness and care. It was almost embarrassing how quickly and efficiently he worked as it took him a fraction of the time it took my partner and me. Jerrick even swept and cleaned the area when he was finished, which was a wonderful touch. His pricing is more than fair for the quality of work he provides. We really should have called him from the start; I've already recommended him to several people because he was so professional and fast.