Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

Amazing work by Ismat. The whole process is clean and fast. I would definitely recommend the…read moreservice to anyone who is looking for TV Mount.

Amazing work by Ismat! Ismat was very patient with me despite having him wait for me to get home as…read moreI was 10 mins late to reach home while he already was home. I really love his passion for his work. The mount was a great, which was exactly what I was looking for, the one that could fit right on the center of the wall. He finished the entire job in less than 15 mins and also made sure that the area is well cleaned up! He also showed me the level marker after installation that it was perfectly aligned on the wall! I really like this company and I recommend this company for you TV mounting needs! You will never be disappointed!

Came on time and evaluated project. Couldn't do project because of some issues which interrupted…read morethe project.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Worst customer service ever . Installed security monitoring system 3 years ago , Recently asked for…read moreservice to existing system and an upgrade for licence plate reading cameras and still awaiting to hear back from them since 2/23/2017 !!!

I was in Concord for a couple of months visiting family and was in my RV. I could not find the…read moreDirectv satellite. I called DTV and they scheduled a visit for pro from Sat & Cable to come out and set it up for me. The young man spent several hours trying to get the dish to find the satellite but had no success in spite of trying many different locations. Not his fault there were too many trees. He had an excellent and professional attitude. Based on his professional attitude I would not hesitate to use this company for any of their services.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Louis and his team are great. We had some issues with flickering lights and I was afraid our house…read moremight burn down while we slept. A little over-dramatic, I know... Anywho, Louis came by right away to assess the problem, changed the dimmer switch so the lights stopped flickering, and sent me a link to buy a more compatible bulb at Home Depot. They also cleaned up some drywall that had fallen off before they left, which was so much appreciated. I definitely recommend, and would most certainly call them again if (/when) we need help in the future.

Louis did the electrical and audio/video set up for our outdoor pavilllion nearly ten years ago…read more After another round of remodeling, I found I had some issues and questions (nothing he did wrong, we just messed with things without thinking it through) and Louis super patiently walked me through some fixes on the phone and text after searching through his decade old records of our project. This level of customer service was above and beyond any reasonable expectations after all the time! Would absolutely recommend.