Our garage door bracket was causing a hole in the garage wall. Chris not only replaced the bracket but secured it in a way that it wouldn't come off. He was very professional and provided great recommendations. 10/10 would recommend! read more

Highly recommend! Got to my house next day, on time, and fixed my issue quickly! Competent and friendly.

Called at 8am this morning since our garage door made some sounds and then started having issues- they answered and said they could get someone out between noon and 2pm to take a look. They got here a little after 12pm, and fixed it and even added grease to all the moving parts. I was expecting this to be a big ordeal and parts were going to have to be ordered... They were awesome! Would definitely recommend! Thank you! read more

Sound Door Service was recommended to me by a neighbor. I called, and spoke with Jon about the issue. He sent someone out the same day, gave me a window of time the tech would show up...and he did show up, right on time! This was in the midst of the holiday season, so I wasn't even hopeful I'd get it repaired the same week. He was able to do a quick, simple repair and it's working fine. I had a concern that I spoke with Jon about and it was resolved quickly. The tech was fast, courteous, friendly, and knowledgeable. I will definitely recommend Sound Door Service. read more

Chris is The Man! "White glove" garage door service, Sound Door Service (SDS) is fantastic. I have a 3 car garage, so this review is 3 times more important than most others. Price: Before hiring SDS I received 8 different bids, and talked to 3 different companies on the phone. SDS's bid was not the lowest or highest price, they were fair. Website and Scheduling: I hired SDS because their website listed fair prices, and the website presents them as dedicated professionals who take their job seriously. If any company puts all their photos and bios on their website, then they are probably dedicated to quality work. I did not get the same impression of quality from lower priced bids (even if highly reviewed on Yelp), and I don't want to take risks because these doors are used daily. The response time to setup scheduling was OK, just should remember these guys are installing most of the day, so have some patience. Quality of Service is Fantastic: Chris arrived on time and very clearly explained all the issues with the garage door openers. There was never any sales pressure, just honest "pros & cons" of pieces to "keep & replace." One of the (2) old doors I scheduled to replace had a sensor issue. Chris looked at it, fixed a broken/open connection in 5 seconds, and saved me hundreds of $$$ that I didn't need to spend on a full replacement! The other old door has a new LiftMaster that I'm very happy with. He took his time to do everything correctly and properly. Chris is passionate about his work and truly provided top tier service that would make anyone happy. All of my 3 doors ended up getting serviced in some way, and I'm 100% confident in the quality from Sound Door Service. Thanks Garage Door Man Chris! Highly recommended. read more

*They were honest in their bid and the work done. *They were on time. *They were fast. *They were polite. *They showed me how to use everything, and programmed my car as well. Thank you Sound Door !!! read more

Sound Door Services was great to work with at every step for the replacement of our wood garage door with windowed steel doors. They provided a prompt response to our estimate request, had great recommendations, good communication, with efficient and fast installation at a reasonable price. Everyone we communicated with was responsive and professional. Highly recommend. read more

First of all.... 5% MILITARY DISCOUNT! Second, this is a local small business that runs with the efficiency of a large company. The work they provided for me (replacing springs, pullies, and cables) is well-done. After they completed the work I thought I was having an issue with the door and they sent someone out to look at it for no charge. (There wasn't a problem!). Both the owner and employee that worked on my door were very friendly and knowledgeable. I definitely recommend. read more

I received multiple quotes on getting a new garage door. There are definitely some scam artists in the garage door replacement business, so be wary. Sound Door was honest, fast, and friendly. The product they installed is very high-quality (much nicer than the previous door) and I was impressed by the speed and professionalism of the team that did the work. I would recommend them to anyone. Their price was very competitive, I'm not sure how they could have improved the service. read more

EDIT: Updating to a neutral review after John called and explained the challenges they've had on Amazon's system. I take him at his word but if they wish to avoid future disappointments like this they should get off Amazon until they/Amazon figure out how to properly define their service area and days for available appointments. -- After ordering a garage door opener on Amazon, these guys came up as the recommended installer after I entered my zip code. I can choose from a variety of dates, including weekends, and it shows which dates are already booked, including weekends. I choose my 3 top slots, my favorite an upcoming Saturday. Email from Sound Door Service (SDS): We don't serve your area (despite Amazon recommending them based on my zip code). Another email from SDS: Whoops, we do serve your area. Next email from SDS: We don't work weekends (?!). We scheduled you for an entirely unrelated date, a Tuesday morning. My email reply: Tuesday mornings aren't good, here are a variety of dates/times that would be preferable. Their next reply: ....... (as in they never replied). So, these guys clearly don't want my business and I recommend you don't give them yours either. read more

One of the cables on our garage door snapped and I called Sound Garage Door the next morning and they came within a few hours and fixed it! The technician was friendly, professional, and quick. I didn't really research the cost, but it seemed reasonable for the amount of work/repair that needed to be done. read more

We had sound door replace both of our garage doors. We had to order the doors because of covid. Jon kept in touch with us while we waited. They showed up on time and did a very professional installation. 2 of the panels arrived damaged and we had a glitch with a side door. Jon and his crew replaced the damaged panels under warranty and installed a different track system to correct the side door problem. I highly recommend Jon, Chris and the crew. read more

Great service. Doors look amazing. Highly recommend. Made a mistake in putting in handles but are fixing it and owner called me right away. Mistakes happen and they were on it. I like that in a company. read more

I had a garage bracket break. I called them in the morning and they came by noon. They only charged me for the service call, not the part. They also took the time to spray WD40 on the squeaky parts so my garage door is much quieter now. I have used them several times and have always been pleased with their service, speed professionalism. read more

We have a 50 year old garage door that has had its issues. Thinking it would cost almost 1000 to fix, we called for a quote and he came out with such an affordable offer we had him fix it right then and there with no problems. Jon was very quick and efficient and with our garage door sitting unopened for 4 months, he had it fixed in roughly an hour! read more

Anthony and Baylen arrived right at the start of the service window and were incredibly fast (and friendly) with replacing two torsion springs for my garage door. The estimated quote over the phone matched their in-person estimate, which they reviewed with me before beginning their work. After completion they greased my garage tracks, tested that it could open/close successfully, and posted their contact info near my garage opener in case I need to call them in the future. Their work has a five year warranty on parts and 90 day warranty on labor. They were wonderful and I wouldn't hesitate to use their services again! read more

Terrific Service. Called them late yesterday on a problem with one door. Came right over this morning at the scheduled time. I told him what it was doing/not doing. He immediately knew what to do and went about repairing it. It was a short job so he also went around and lubed the tracks on the other doors. Very satisfied... and Sr. Discount too. read more

We had a great experience of a garage door replacement with Sound Door. John was easy to deal with, we got a great quote ($400 less than another estimate), and we did not have to sign a contract. We only had to wait about 2 weeks. James came to install along with his 20 years of experience. He needed all of it in order to deal with our quirky old garage, but he got it done all the while maintaining a cheery disposition. We heard about them from a neighbors recommendation. read more

I recently found myself in need of a new garage door opener and used Sound Door Service to replace and install it. Chris was my primary contact from start to finish. He was courteous, thorough and conducted a solid installation. I fully recommend sound Door Service. read more

Excellent work. A very easy purchase process, very fair prices, and detailed / high quality and on-time installation. Sound Door was a joy to deal with and the best of all contractors I've been working with on my home. The door is giving me more quiet, warmth, and a beautiful front to my home. read more

This review is currently undergoing revision, pending resolution of problem. As a desire to maintain good-faith negotiations, we are keeping the rating at 5 stars. read more

Had a challenging install with a metal I-beam cutting the available distance on the ceiling to the absolute minimum, but Sound Door Service put in the extra work to make the job work. Extremely satisfied with the work done. read more

James came out and secured the garage spring mount that had pulled loose by drilling two new holes and sinking in two longer bolts then realigned the light sensors--short and sweet fix and he was on his way within an hour. Great service, very affordable, and the opener is working like new. We are very satisfied! read more

Jon gave us wonderful service. He was both prompt and knowledgeable and explained exactly what the problem was before he did any work. We ended up having some sort of bracket that was slightly loose causing the door to not go up smoothly. The repair only took about 20 minutes but he did explain that if we waited any longer to get this taken care of it could have been much worse. Jon did not try and up-sell us into doing anything more than what we needed and mentioned that overall the garage door was in good shape. We would definitely use them again for future services! read more

Great company. Professional, on time, and fair pricing. I had new doors put in and the installer was a great guy and did a fantastic job. Three of my neighbors saw how great my new doors looked and had theirs replaced as well. Highly recommended! read more

Chris @ Sound Door Services continues to exceed our expectations in garage door repair. His knowledge, professionalism, friendliness, and attention to detail are the reasons we will continue to contact Sound Door Services for ALL of our garage door needs. read more

One of two of my torsion springs broke. Searched for business that was close to home in Renton. Yelp and Google came up with SDS. So I gave them a call and spoke to Jon. Jon came out first thing in the morning next day. He got to work, changed out both springs, checked operation of the door and badaboom badabing, everything is all good again. He was thorough, professional, and friendly. Pricing was very fair. Would not hesitate to call them in the future. read more

Always happy with the service we receive from Sound Door Service! They always show up on time and the techs are professional,friendly and honest. Had them here for a tune up and luckily they noticed a broken spring so we had that replaced too. Great service for the price. read more

John is very awesome :) He and his colleague took out old garage door opener and install new one with sensor in an hour! The service and price are very decent. Will ask him to replace door as well soon :) read more

I called Sound Door on the recommendation of neighbors on Nextdoor. They called back fairly promptly and set an appointment. We received several calls in the hour before the guys arrived to update us on their ETA. The techs. were friendly, courteous and did a great job! Recommended. read more

This experience was wonderful. John responded promptly to my message regarding my failed garage door (broken springs). Was able to put me in same-day service and arrived early, fixed the problem and was finished in a short time. Door is now working and I'm very, very grateful! I had called one other service that had been recommended and they did not respond. I will definitely recommend Sound Door Service for their prompt and friendly service. read more

We just had our 2 garage doors replaced. I was shocked at how much it changed the overall look of our house. It's amazing. We went with the steel insulated door with belt-drive openers and you can barely hear them when opening/closing. So smooth and no sunlight shines through the edges when closed. John (owner and did the estimate) was fantastic with his presentation and advice and the installer was excellent. I simply could not be any happier. Far exceeded my already high expectations. read more

Sound Door Service provided excellent service for our old garage door that decided it didn't want to go up or down any more using the one-system motor. Jon was quick to respond to our call and schedule a service visit. He assessed the situation and provided a very reasonable (and reasonably priced) solution that allowed us to keep our original doors (which match our now vintage home). We appreciated Sound Door's good communication, up-front estimates, and excellent follow-through. Highly recommend this company! read more

These guys are great. They respond quickly, get the work done professionally, are very knowledgeable and are just a pleasure to work with. They look at the whole system and honestly let you know what will and may not work. We used them when our system (newer opener on older rails/springs) stopped working and he let me know what I might expect from the system. Even installed a keypad on the spot that I've been wanting and talked through some other options for our needs. Highly recommended! read more

My wood double garage doors were over 30 years old, and rot had set in along the bottom. One of the doors would no longer open, due to warping. Jon came out and talked over various different materials, and what they would cost. We settled on new steel doors. The installation was done two weeks later. The guys did excellent, professional work. The new doors look great and work perfectly. read more

Great customer experience; I would certainly rely on them again! They were available and prompt, demonstrating skill and expertise. They were informative with regard to maintenance including suggesting a proper lubricant. And they were fast. Highly recommend them to anyone in the Metro area! read more

Awesome Service!!! Great price, good sense of humor when door was locked and he had to wait for a key. Quickly done, on time. Highly recommend this company! read more

I've used Sound Door twice in the past year. The first time was to replace a broken coil spring and the second was to replace a damaged door, both on our house. Both times the folks we dealt with were professional and responsive. I had used another garage door repair service previously that dropped the ball in ordering the part we needed, failed to communicate, and ended up taking several times longer to get the work done. I expected that was just the way it was in the industry but that was not the case with these folks. Their prices were fair, their advice reasoned and I don't feel like they were steering us toward the most expensive option. Very happy with their work. I would recommend them to anyone. read more

Pricy. I forgot to ask for a quote over the phone and they charge me $300 for 20 minutes of work to replace two tension springs. I complain to them and they change it to $280. I checked the price of tension springs in Amazon and the most expensive type was about $60 a pair. I had a good experience with them several years ago but not this time. To be fair the first guy was nice and helpful and even told me that they could replace the door for $750 including hauling the old door away. But he didn't have the right spring so another guy had to come after to bring in the missing part and to finish the job. Not knowing my earlier conversation with the first guy the second guy decided to charge me $300. I was furious. Replacing the door and I don't care what kind of door it was only cost $750 and this guy wanted $300 for replacing 2 springs. He was hesitant before quoting me the price so I knew something was not right. Well, maybe he felt like he should charge me more because they had to come back the second time. Anyway, no one is perfect so I won't write them off. I think they do a good job after all, but get a quote over the phone and shop around. read more

Second time using Sound Door. In both cases, very impressed with staff, responsiveness, and quality of work. They replaced a 20 year old garage door system. They showed up on time! They gave fair and honest assessment of work to be done, and didn't try to oversell me. Second visit was several months later when the Springs broke (not related to the work they did). The came out same morning as I could not get the cars out of garage. Anthony was professional, got right to work, and was out in less than an hour. Problem solved! highly recommend these guys. read more