They had the technician come back out and everything was good to go. They put a new circuit breaker…read moreand change the plug and everything on the stove works perfectly fine. It wasn't but they did good work excellent work and got to the bottom so so I could actually use my stove.

my Whirlpool washer was still under warranty. I bought outside of Drees, but when something went…read morewrong, Whirlpool set me up with the only local service tech per my zip code, Drees. My apt date came and no Tech. I called Drees to find out why. A female informed me that they received the Service Order but it had no accept or reject attached as usual. So instead of doing anything, she told myself, and Whirlpool who was still on the line, that it subsequently went into an unmonitored email. She then informed me that Drees takes care of consumers of their establishment first, prior to their party requests. I asked why I was not informed weeks prior when I made the request via Whirlpool. The rep at Drees put us on hold while she spoke "with the owner". She came back on the line to tell us that the owner is rejecting our service request. She then hung up mid call leaving no resolution. The only thing Whirlpool could do is set up another appointment a week later with Drees. I posted my review and received a generic apology, shifting the blame onto Whirlpool. Drees response had no resolution for my ongoing problem. Therefore, since no one had the decency to reach out to me... here is my response to the reply from the "owner" that had no name. Good Morning "Owner" without a name attached. While I appreciate you actually took time to write a response, it comes across as extremely generic to the issue that arose. Your response seems to shift the blame onto Whirlpool, which we all concluded on the three way call, that Drees did nothing with the order once they received it. It was basically tossed into an unmonitored email making the appointment doomed to fail. Myself, nor Whirlpool, would have had no inclination that the service was at a halt at the hands of Drees. I understand businesses have human error, but the female rep was unprofessional in her mannerisms and claimed the "owner" rejected our service call because your company is too busy to serve someone who is not a consumer of your establishment. Your apology seems empty and without resolution to this matter. It appears to have only been posted to reserve your reputation. You have all of my info if you truly wanted to reach out to me. Again, bad for business...

I like working with Suess Electronics, they are helpful, knowledgeable, and courteous. I have made…read moreseveral purchases over the years and always feel that they really appreciate the customer. I have a complicated system for the average person. Hank was the support staff that set up and trained me on the equipment. He was great; patient, and knowledgeable - give him a raise! :). Thanks again, Suess - so much better than the big box stores. Bob VB

Installation technicians Hank and Rob did a GREAT job installing our Sony 65" xBR set. Their…read morecollective installation skill set coupled with their tech knowledge and friendly demeanor were key In understanding and operating our new Sony. Professional, polite and respectful of our home was the "icing's on the cake " that completed our experience with Suess Electronics. We highly recommend this exceptional audiovisual provider over any other Wisconsin provider. We will be back! Mike & Nancy. GB

I'd give it a zero if I could. Management is no help. Out right lied about cost. Free phones cost…read more13.75 per month. Do not go there!!!

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.