I wish I could give this place 20 stars it's so great! The funny thing is I never thought I would…read morebe grateful for my motorcycle almost getting stolen/getting damaged because if it hadn't happened I never would've found this amazing place I called Evolution Friday afternoon, told them what happened and they told me I could bring in the bike the next day. I came in this morning and was greeted by two of the kindest gentleman I have ever met. They were both incredibly patient, thoughtful and empathetic while we discussed the damage and what my options would be. I came back at the end of the day to some very good news and the even better unexpected news that they would go over my estimate with me to see where I could save on sourcing parts for the repair! Given that the last two shops I went to straight up lied and fudged the hell out of the estimate(to the point where I almost lost my bike because they claimed so much that State Farm wanted to total loss it) I was obviously nervous about going to a new shop to potentially have the same thing happen. I'm so happy to say I've found a new shop for life and that I've finally found people I can trust with my most precious belonging. Thank you guys so much for everything, you guys are the absolute best

"This was the second time I took my motorcycle in for repairs, and I absolutely love their service…read more The staff are incredibly kind, and they were quick to diagnose the problem. They gave me a fair price, and their exceptional friendliness keeps me coming back. I definitely recommend them!"

To be completely honest, I am biased. I already had a good relations with another dealership and…read morewent to this dealership since I moved close to it. The pro is they're one of the few dealers that sells new Yamahas around San Jose and they're open Sundays. That being said, I do not like their customer service at times. When I'm interested in a bike, they pull it out and let me see it. But there was a time I went with a bike I purchased at the dealership I always go. The employee at GP sports asked me where I got it and when I told them where, he laughed and said something like "they're not a real dealer, we're the real ones" and spoke a bit more talking down on the dealership I got my bike at. It felt very unwelcoming and uncomfortable because I felt very attacked since my choice and my motorcycle was talked down on. Don't get me wrong, they were probably joking but I always get some arrogant and cocky feel from a lot of their older employees. They feel very corporate. Another time, they showed no compassion and left it at "it's policy, we can't take in service bikes on Sunday" when my acquaintance crashed his bike right across the shop in the parking lot and wanted to leave it with them for a repair. Their service department was going to open Tuesday, and told us to tow the bike home and tow it back Tuesday. We decided to just take it home and repair ourselves. It is fair for them to have boundaries but the arrogant, "it's your fault" feel they had and con compassion made the experience very bad. I am coming from a very welcoming dealer that I believe would at least call the boss to see if they can take the bike in so I was very unpleasant. The younger employees and some other employees are very friendly and nice so it hurts to leave this review, but as a whole, it was never a great experience going there. It seems like I'm not the only one since I hear bad things about them, and you can read the other reviews for yourself :(

5 Star goes to the bike Tech Justin. Super nice guy helped me out with something so simple that…read moreeveryone else didnt even try to help with. front desk girl even said no to my face without asking a tech so i did so my self. thanks again justin your a life savor and a great person as well as the other techs with their great energy

Brought my motorcycle in for its break in service and had a great experience, thanks to William. He…read moretook the time to go through the bike in detail, adjusting my levers, bolts, and license plate. He also gave me some helpful pointers for riding. You could tell he genuinely cared about getting everything right, not just rushing through a checklist. Overall a great experience, and I'd definitely recommend asking for William if you're bringing your bike in!

Went to Nichols Sport Bike Shop to fix a stripped drain plug and oil changed on my motorcycle…read more(recently bought out of state). William tried his best to remove it but unfortunately couldn't get it out. I really appreciated the effort - he took his time and didn't rush. Super friendly and easy to talk to. Overall, still a good experience. Service prices are reasonable. I'll definitely come back for future service.

Long Day but end up coming home with a New Triumph. Xander…read moreand Staff were a joy to work with. Knowledgeable on the Motorcycle Model. They never hesitated to ask a coworker for help if they didn't know the answers.. Went for a Test Ride. Xander was able to meet my OTD offer with trade in.. Cut a Check and gone ..

Ah, yes -- as a Yelp review, I'd tighten it considerably while keeping the details that make the…read moreexperience so unusual and credible. I came in prepared to make multiple purchases and, frankly, left confused by the entire experience. My time is limited. I run a business and manage private investments, so when I shop for vehicles, I generally know what I want, have a budget established, and am prepared to buy. I was looking for three machines: 1. A Can-Am Canyon Redrock -- budgeted around $36,000. 2. Either a 125th Anniversary Indian Chief or a black Chief Bobber -- around $24,000. 3. A Challenger Dark Horse with the PowerPlus 112, preferably blue, that I can eventually set up with a sidecar for my service dog -- around $35,000. I had made sure I had approximately $100,000 available so that if the right machines and numbers were there, I could simply pay cash and get it done. I arrived shortly before closing, and the salesperson was friendly, but surprisingly unfamiliar with the Can-Am Canyon. I actually had to point the Canyon out on a poster because he initially didn't think they carried it. When I asked about the Redrock trim, there was additional confusion because he thought I was asking for something other than a Canyon. I was looking for a Canyon Redrock. They didn't have the motorcycles I wanted, which isn't anyone's fault. We did, however, work numbers on the Canyon. They came back at roughly $38,000. I countered at $35,500. Instead of countering or trying to find a number that worked, I was essentially told to "come back when you're ready to buy." That was the part I couldn't understand. I was ready to buy. In fact, I kept trying to close the deal. It was one of the strangest sales experiences I've had because I felt like I was the salesperson trying to overcome the dealership's objections. I didn't expect them to accept every number I offered. Negotiating is part of buying a vehicle. I expected a counteroffer, a conversation with a manager, or some effort to find common ground -- particularly when I was potentially looking at purchasing three machines. Instead, I left. The salesperson was nice, and I don't have anything personally negative to say about him. But being willing and financially prepared to spend close to $100,000 and leaving because I couldn't get the dealership to actually sell me something was a very strange experience. At this point, I'll most likely bought the Canyon from another dealer over the phone when I was still in their parking lot and will probably get the Indians through another dealer.

By far the BEST motorcycle dealer and mechanic shop in the bay!…read moreHonest, genuine, and accountable business. If you are worried about the dealerships overcharging you or taking advantage of you, you won't have to worry about it here. They even give you a discount on all parts and labor if you purchased your motorcycle with them! I am a regular and have bought multiple motorcycles and plenty of parts from them. They helped me so much getting my childhood dream bike (which came in as their used inventory). The bike had few issues since it's a 25+ years old motorcycle made in 1999, and they were quick to repair the issue and offered me compensation for the inconvenience as well. There's still some smaller problems on the bike after 2 years, but they are very nice to guide me for DYI repair as well as offering me a fair price option for the repair if I decide to bring in the bike.

S/O Ted!! Yoo..he made this whole experience feel right from the start. I'm truly thankful for…read morehim!! his genuine commitment, integrity, & easygoing personality took all the pressure out of buying my first bike. He was patient, helpful, & really cared about making sure I found what was meant for me, not just making a sale. What stood out even more was how prompt he was with communication throughout the entire process. No matter how busy the shop got, he always made the time to respond, follow up & keep things moving smoothly. That kind of consistency and care means everything, especially for a first-time buyer. Dude.. living in Fremont for so many years, I finally stepped inside this place lol! and I'm so glad I did!! It's a true local gem. Walking out with my Honda Rebel felt like everything aligned perfectly. Even getting to meet the owner added to the experience!!just solid people all around! Thank ya'll so much! If you're thinking about it, go in and ask for Ted. You'll be taken care of the right way.

Once again RMC came through for me. After I bent up my front rim, Ricky helped me unmount the tire…read moreand suggested the best place to get it straightened out. Once the wheel came back we found the tire was also trashed. He ordered a replacement on Friday, and had it mounted and balanced on Monday. I can't thank them enough!

Rick and his team helped bring my Honda Metropolitan 50cc scooter back to life after it was badly…read moredamaged from a theft. I'm grateful that Rick discussed my options with me, provided an affordable yet comprehensive quote, and even helped me figure out how to get the cost of repairs within my budget. My bike was quickly fixed and now works great again. I highly recommend RMC Moto for your motorcycle repair and maintenance needs. Helpful, organized, and quality service.

Kinda skeptical at first but when i met the mechanic , he is nice. Looks like he's working in a…read moreprivate garage. Looks very cool vietnamese guy. Will definitely bring mu bike back to maintenance.

I brought my bike here because of the good Yelp reviews, but eventually realized they would…read moredisappoint in every aspect. I bought a Dynojet Kit for my 2009 Kawasaki KLX 250S. After installing it myself, the bike began to run lean. Eventually I realized I needed help from a professional mechanic in solving the problem. They told me they could figure it out for me. A few days later they claimed they were having a hard time getting the issue solved and then began further diagnosing the issue. More time passes and they simply can't solve the problem. During the entire process I am in touch with Dynojet via email and phone call and they keep telling me that Pinnacle likely has never dealt with a Dynojet Kit before based on the hard time they were having getting the kit to work with the bike. A week and a half later, Pinnacle calls me and tells me they converted the Carb back to stock jetting and now the bike is no longer running lean. I could have EASILY done that myself, the point was for them to figure out why the Dynojet Kit wasn't working. To add insult to injury, the team at Dynojet told me had Pinnacle simply called the tech support line, they would have gladly worked with them on troubleshooting and finding a solution. When I confronted the owner on this, he told me "We don't operate that way, you can work with Dynojet on your own, the bike is no longer running lean." They rid themselves of responsibility and only look for an easy way out. Not cool! This place obviously isn't up to the task when it comes to a little more comprehensive repairs and troubleshooting. HIGHLY disappointed!

Great service! Great people! My bike needed to be serviced…read moreand also needed a tire repair. Brought the bike in at 10:00 and it was ready by 1:00 same day. Worked with Frank. He was patient and got everything done correctly and quickly.

saw a bike of theirs for sale on craigslist. called to discuss it and was told the bike was sold. 2…read moredays later it was still listed on CL. i called and asked if , by chance, the sale had fallen through and they still had it? no, it was sold. I asked why it was still posted on CL if it was sold ( now for several days) and no apology was offered, just "oh, I'll tell so-and-so to take it down" this game has continued for another 10 days! very annoying and sketchy. I assume this is a deceitful ploy to get people to call to be subjected to hi-pressure sales efforts on other bikes. I wont be calling them ever again

Jason & Country are men that go the extra mile to mark sure that you are driving safely! Ladies you…read morehave to go to J&M Motorsports! They won't take advantage of you!

I first dealt with J&M Motorsports in September of 2016. I was in the market to by a Sport Bike so…read moreI can commute to and from work when the weather was decent. I came in and talked to Richard and he is knowledgeable/ honest about the bikes. He isn't pushing you to buy a bike, he just wants to give you all the details to make you feel comfortable in your purchase. Most of these bikes are bought at auctions and then brought to this shop to go through their inspection and then resold. The first bike I bought was a 2006 Honda CBR1000 w/ aftermarket OEM fairings. Had the bike for just little over 60 days when the lower fairing flew off when riding down the freeway. Went back to J&M and said that I don't feel safe on this bike if parts can fly off the bike while riding without any warnings. The shop mechanic Daniel said he is willing to take the bike in on a trade and since they treated me fair I accepted and got a 07 Suzuki GSXR 600. This bike was mechanically and cosmetically sound. I was beyond excited to have the bike and put almost 1000 miles on the bike before another safety incident happened. My clutch cover engine case cracked and the clutch was completely inoperable. By the grace of God, I was only pushing the bike in neutral out of my garage when I heard the crack. I reached back out to the shop mechanic Daniel and he said he'd take a look at it. There was a bolt that wasn't properly loctite glued in place and that's what caused my clutch to give out and case to break. He had a spare cover and bolt in stock and once again came through to help me. After test riding the back and making sure everything was safely operable he gave the bike back to me. He did let me know that this wasn't caught by him nor his team because it isn't apart of their safety inspection. I'll admit when it happened I was highly upset that I had a second safety issue with a bike I bought from them. But Daniel and his team at J&M were empathetic and still made sure that I was taken care of. Overall, I still can firmly recommend J&M Motorsports to anyone. What happened to me with the bikes I got from J&M could have happened to anyone who got their bike elsewhere. Just look at Harley Davidson. They just had a recall on the 2017 bikes they made because the oil line came apart causing people to crash. So the fact that I got a preowned bike from J&M and they still took care of me even after I purchased the bike is what I call excellent customer service.

On time and very sincere! I recently moved and was looking for a new technician for my bikes, and…read moreit looks like I've found one. It took a little while to get on his schedule since it's a mobile garage, but the convenience of getting the bike serviced at home was really valuable. I'll definitely be using Dave again.

Please do not waste your time or money dealing with this guy David or his shitty service. Go to an…read moreactual shop! After our first appointment which I thought was a decent interaction, my bike started experiencing electrical issues which I believe was caused by either him or his assistant technician. After trying to schedule another appointment to diagnose the electrical issue and have some saddles installed, he gave me an appointment date multiple times for the 22nd, 30th, and then the again on the 6th of the following month which I confirmed for all 3 times! but was never put in his schedule nor honored. I was put off 3 times and had this appointment rescheduled on multiple occasions just to never even have it. As he blamed me for not clarifying whether he needed a specific part or not which was already discussed and not really even relevant for the other work needing to be done on the bike or for the already confirmed appointment times. His MANIPULATIVE & SELECTIVE MANAGEMENT STYLE, or just poor scheduling and communication skills will unfortunately never have me return to receive his services. Also, the oem part he claimed I needed and used as his excuse to not schedule me for, was up charged because he thought I was unaware of motorcycle repair or parts pricing. So again, don't waste your time or money dealing with this unaccountable D bag. Go to an actual shop. Pay for more Professionalism.