So helpful & easy! We will return for all our key needs! They were able to help us with an affordable new Jeep key! read more

I like the service and price was good too Very fast and on tine i made my fob copy..... read more

Staff is not to knowledgeable. I was given a business card and told to call the boss. The boss never returned my calls. I Had to go elsewhere for service read more

Made an appointment to meet them at my parent's house to replace a stock door lock. They never showed and never called to change it.

This place is great! They had the lock I needed for my Kia in stock and installed it for me in short notice in one hour. Very professional operation. read more

Faustino is the man! He got Straight down to business and got the job done instantly, good pricing and great customer service

I will forever get any my keys cut here. They do an excellent job and are very nice! They answer all my questions and are very professional, with a side of humor. I would recommend them to anyone! read more

Don't use these guys! If you do they won't be my hidden gem and raise their prices on me. The team here is very knowledgeable and customer driven. I went in for a motorcycle key cut that NO OTHER SHOP could do. While I waited they over heard me saying my car remote stopped working. One simple test and I walked out with two issues solved. They offer AAA member discounts. Tell em the big mouth motorcycle guy sent you. read more

Easy to schedule. Mobile service was on time, efficient and professional. I highly recommend.

Great service and really friendly. Really cam through it a pinch. Highly recommend! Can't speak highly enough about there customer service!!!! read more

2006 Toyota Corolla key was on the verge of splitting in half. Visited 3 Toyota dealerships that did not work out due to long wait times. I found South Bay lock and security and was in and out less than 10 minutes. Anthony assisted and once the key was cut he ensured it would open the door and once he programmed the key he ensured that the car would start. Overall great, quick service. Will definitely return and recommend. In total $104.02 read more

Thank you guys for saving my work from further disaster. Ironically my boss broke the key to our work, as an assistant I was told to assist with replacing the key so here we are. The key is a do not duplicate and thankfully the staff CLEARLY EXPLAINED what I needed. Fast forward a week and I got the documents/credentials/authorizations and signatures from the correct people. Keys work and price wasn't insane. Great shop and friendly staff. I'll for sure be back read more

South Bay Lock & Security - Work keys replaced - Keys & Locksmiths Near Me - Carson, California

I've been meaning to leave a review here for years. As a Carson resident they have come in clutch various times over years when it came to emergencies, being locked out, needing copies of house and car keys/Fobs and general advice and questions. Don't go get your car FOBs fixed or replaced anywhere else. Don't get house keys made anywhere else. The people here are very knowledgeable and they charge unbeatable (fair) prices compared to literally anywhere else. read more

Very impressed by my service today. I was locked out of my apartment and was able to have a tech come down within the hour. Great pricing and the gentleman that helped get me back in was very nice. read more

I lost the key to my safe and David and Omar took the time to unlock it. They were very patient and didn't just drill it open. They also cleaned up my battery case and gave me new batteries! The service was quick and very friendly. I highly recommend their service! read more

Open my safe nice and easy good customer service, good pricing, good communication overall good read more

They are seriously the best and such a great vibe. I wish I could turn back time and had called them first! But they helped me with a key replacement for a price more reasonable then I had been scammed for early today. Service was professional and quick! 100% will recommend them to my family and friends! read more

Found them on Yelp today! My husband came and had his car keys duplicated. It was fast and convenient. We highly recommend this place. Staffs were very courteous, professional, and reliable. It's located in Carson. Parking can be a challenge, but definitely can park in the streets. Definitely a great place to have your keys duplicated! Julius 4- 2-2021 read more

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Niice folks here amazing owners so friendly and helpful family base owner and customer service on point read more

South Bay Lock & Security - The owners are amazing thank you for the support today - Keys & Locksmiths Near Me - Carson, California

Called these guys because I left ny keys stuck in my semi, and they arrived in about 10 min. As if that wasn't impressive enough, he opened my truck in less than 5 min. Highly recommend these guys. Definitely calling back next time. read more

Amazing shop! Highly recommend for any and all key needs. I went in to have a spare key made and left with a brand new key and safe. The safes they offer here are top quality and they also offer the service to get it professionally installed in your home. The owners and employees go above and beyond. A big thank you to both David and Tino for all the help! read more

Need any kind help with car lock's, don't think twice about coming to South Bay Lock. Tim and Justin are awesome at what they do and more than pleasant to deal with. Price is very reasonable and service is fast. read more

South Bay Lock & Security - South Bay Lock (Keys, locks, safes) - Keys & Locksmiths Near Me - Carson, California

Wow talk about going above and beyond! Definitely happy to know this little shop is a local business and with great service on top of all that. Having issues with my key and or ignition to my Honda Civic what do you know these guys will not only come out to you and do a service call but if your lucky enough catch them on a good day right before closing and they will still be happy to attend to you even if they are about To close! I really love how the girl that works there knew just about everything there was to know not only was she knowledgeable in her field but friendly and super helpful my husband FaceTimed me while at the store and she still helped me out with finding part numbers idk about you all but i like someone who can keep up with the times of this tech savvy world. Not just a place to get a copy of your keys they do so much more check them out very clean cute little shop! read more

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Worse customer service in decades with this very green employee Savannah. I bought a key that didn't work and she refused to remedy the problem. I didn't have receipt with me she said in the history of this company they have never given a refund. $5.24. She raised her voice told me to leave to the store. She also said she have no idea what the key cost. "Look at all these keys. I've only been here 3 mos". She couldn't guarantee that the new key would work then asked if I can remove the lock from my house and bring it. I asked for a Mgr and he refunded the $5.24. At the end I informed her on how to deal with a customer especially when the mistake was made by them. I will never spend a penny here again and direct my social media followers away from this company. read more

South Bay Lock & Security - Company's front - Keys & Locksmiths Near Me - Carson, California

5 STARS !!!! they are both so nice and got our key done in such a short time! One of the owners went into detail about her crystal necklaces and told us to pocket a pyrite crystal, they look like fools gold :)! I left them a tip (and you should too because they're awesome!) read more

South Bay Lock & Security - A key made from South Bay Lock & Security / South Bay Lock and Security - Keys & Locksmiths Near Me - Carson, California

Update: you were standing right there and neither you not your rude employee communicated any of that to me. Why am I considered intimidating and aggressive? Because I'm a black woman? Why is anger at your piss poor service "aggressive"? Obviously I wasn't either if she felt comfortable enough to be so rude to me. When I didn't have the approximate date, I just left. If I was aggressive I would have pushed the issue even further. Your passive aggressive way of communicating is cowardly. Don't say you're going to work on customer service then slyly say I was intimidating. Review the footage before you respond. And her shouting out he's dead like that....you guys are really ignorant and need to get it together. Original review The owner has passed and you can clearly tell by the lack of customer service and care towards the customers. He made my mom's blank car key work. He took the time out to make sure it worked and charged a reasonable price. We were very happy with the service. The key stopped working and I took it back. She rudely implied that she doesn't know how the key is kept because the buttons were rubbed off and so is the keychain. I said what does she mean, what do you think happened to the key? She couldn't really say, only all of these implications like it was dropped off of a building and soaked in water every day. Instead of saying all that she could have just looked at the key and either checked the battery or just seen what's wrong with it. I called my mom to ask when she bought the key and she said it was over a year ago. The lady yelled out he's dead and the guy said there's nothing they could do anyway. I wish the owner was there. He would have at least checked out the key and probably told us what was wrong and if we could fix it or if it needed to be replaced. The people in there are to short sighted to see how rude they are and how it shows they don't stand by their products. They also don't keep records so if anything goes wrong you're out of luck. I don't pay $150 for keys to last only 1 to 1.5 years. Since I know that the owner isn't here and whoever is running it won't stand by their products, I won't return. I can't believe this terrible customer service! read more

I called to get a replacement key for our car. I was told multiple times by the receptionist that the charge would be $175 if they're able to fix it. When my husband called, he was quoted $295. Very peculiar. The receptionist Savannah tried to give me some story about people phishing their calls to cover up the inconsistency. Called another company and they came to us and charged us only $200. Not sure why things changed, but be mindful that they may try to up the price on you. read more

If I can give more stars I would. Tim changed our company's accounting office door lock, and all of our file cabinets and desks in that office. He gave an amazing price quote and was very personable and accommodating to our specific requests. *And we had a lot. In addition, the next day I mistakenly locked our file cabinet with one of the files slightly open so I couldn't unlock it, so I asked Tim if he could come by and help with it and he did. I would recommend South Bay Lock & Security to anyone. Best company I've dealt with in my lifetime. read more

They were able to make a key for my vintage Honda scooter quickly and affordably great customer service I can't recommend this place enough if you have some thing that no one else can do this is the place to go because they can do it.Can't recommend it highly enough read more

South Bay Lock & Security - They were able to make a key for a bike that has not run for years excellent customer service - Keys & Locksmiths Near Me - Carson, California

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So I've been dealing with finding a spare key copy for the last six months for a Honda ignition on my Boston whaler .. For some reason every single locksmith I've been to.. their copy for a spare key would not work with my original ... and I've been to four different places not saying any names .. procrastinating and all, my only key broke.. in desperation I went to San Pedro lock which is the sister company.. The gentleman there could not make a good copy either but was able to remove the broken key out .. dealing with a whole ignition replacement.. I was referred to South Bay lock by San Pedro lock... They were able to not only get spare keys made that worked but figured the reason why. Which was the backside of the key needed to be shaved down .. that it & simple. But heck not one other locksmith could figure that out.. save me money and time and travel to the Honda dealer. Thank you. Time to go boating read more

South Bay Lock & Security - Honda ignition for boat - Keys & Locksmiths Near Me - Carson, California

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My key has been falling apart for some time. My husband walked in (we were waiting at the nail shop next door) just to see how much it would cost for a new screw. He walked out a couple minutes later, key restored free of charge. Thankful for the quick and friendly service. We will be back. read more

Savannah... thank you. I was in distress regarding my key fob being broken. Savannah went out of her way to provide me with the best outcome financially.... For me. I understand this is a business and people are in business to make money. But she chose to do what was in my best interest and I shall never forget that. My prayer is that God blesses her business 100 fold and gives unexpected increase! I called many others locksmiths. They were offering solutions with prices attached before even fully listening to what was happening. They were willing to offer me what I didn't actually need to rectify my situation. But Savannah lent a listening ear and then gave me options. She took the time to search through countless items to find a piece to my fob that would make things work on my behalf. She could've easily given me the most expensive option, but she chose to operate in integrity. I'm realizing most people do not hold this type of value. She was kind, patient, thorough and understanding all with a smile. I can't express how this made me feel. If ever I have an issue regarding the service of a locksmith, she will always be my choice!! All of my family and friends will know about South Bay Lock!! read more

Amazing place, my car dealer wanted 400. to replace and program my son's car key. South Bay Lock & Security did it quickly and only charged 120.! Very friendly people too. I highly recommend them. read more

Myself and Tim the locksmith lost the key to my 2021 camero I'm sure you know what the dealer wanted lol. Well I ordered my key online and I needed the key cut, everyone had all of these outrageous prices. This man was heaven sent. 40 bucks. Programed my own key and I'm out . Love ya read more

South Bay Lock & Security - Myself and Tim the locksmith - Keys & Locksmiths Near Me - Carson, California

Contacted them for a ignition key for my 75 n Tim came by with the sickiest Mercedes mini van. Haha ... He did an amazing job definitely recommending this company n ask for him!!! Chilliest dude than knows his stuff!! may god bless you. read more

A gentleman answered the phone and gave very clear instructions on how to locate them! Sounds weird but will make sense once you're over there: **behind the fish and chips place** Once arriving, everyone greeted me with big smiles! Tim was attentive and helped me. The shop was clean and we'll lit. They actually had a special key for my mailbox that my roommate had lost. They then bent mine and I was thankful Tim was able to make a copy. I had tried so many different places and thank heavens I found them!! They're not even in my area but I will not go anywhere else if I am in need of any of their services. Thanks guys!! read more

I've been going to this location to get my keys copied since I was a little girl. I went in this morning to get some keys copied and was greeted right away with Savannah's friendly smile and positive energy! She was so accommodating, showing me different key colors and even etching a cute heart on one of my keys to differentiate between them. She was also done copying my keys in less than 5 minutes. Needless to say, I will continue going to South Bay Lock & Security for all of my key needs. Thank you so much, Savannah! read more

Great customer service from Tim. Helped me program and cut a 2016 Hyundai Sonata key fob in less than 30 mins. Also gave me a spare key. All for half the price the car dealer would've charged. Tim also helped me jump start my car so I appreciate that very much read more

Mr James had my Volvo key blanks that are hard to find . I dropped in and had two duplicates made. He was very helpful and had great customer service. I will continue to frequent establishments that care about customer service. read more

Super polite and friendly. Showed up on time too! He helped us get into my mom's house when she locked herself out. Also made 2 key copies for free on the spot. read more