Got my Land Rover serviced for an alternator problem and a issue with the battery. They brought an…read moreexisting water pump problem to my attention and I felt very comfortable agreeing to the work. Being a cheap skate I valued getting the job done right by these professionals. Worth the price for that peace of mind that I would make it back to Virginia and not end up on the side of the road. I found the shop on Yelp. They were the first to respond to my distress signal and I took the as a sign. Thank you And thumbs up to the receptionist she made me feel comfortable and kept me in the loop.

From the owner: Boutique-style service. National-level backing. Harbour…read moreAutomotive is a locally female-owned, ASE-certified NAPA AutoCare Center providing high-quality auto repair with honesty, transparency, and craftsmanship. We use premium NAPA parts supported by a nationwide warranty and focus on doing what’s best for your vehicle — not selling what you don’t need. Clear communication, fair pricing, and repairs done right the first time. We also proudly offer Amsoil products.

HIGH‑SPEED, LOW‑DRAG EXPERIENCE -- EVERY. SINGLE. TIME…read more I've done business with Kevin Presa before. Hands down. My favorite toy dealer. I love cars and love to flip them. Kevin knows how to quickly secure whatever I'm after. This is my 2nd time purchasing experience at Gator Dodge. The owners put my daughter into a Nissan Altima as her first car that was crushed and saved her life. She unscratched. Every Mothers nightmare. I will be forever grateful for them steering me into the Nissan, which by God's divine grace, protected her. Forever grateful. The Managers and Owners at Gator -- are the real deal. When it comes to Kevin Presa, just say no more. He is the true auto concierge and I love every minute of it. This week I gave Kevin a call and asked what was in the stable. I happen to have a voracious appetite for muscle cars. He handed me the keys to my newest obsession -- and I cannot WAIT to build this car out. good news is Kevin, I'm feeling a V6, 5‑speed or maybe even a Shelby in the near future. Kevin already knows my crazy car ideas, and he doesn't flinch. He just nods, grins, and makes it happen. Kevin Presa is high speed, low drag, zero hassle, all heart. He knows cars backwards and forwards, and he treats you like family -- the kind of family that gets the hook‑ups. Thank you, Gator, for this beautiful ride. I'll be back soon to add a few more to my stable. If you want someone who gets it done with no games, no pressure, and no nonsense, go see Kevin. Highest recommendation. #GatorDodge #KevinPresa #highspeedlowdrag #fordmustang #yearofthefirehorse

I drove three hours from Gainesville to see a 2017 Mazda CX-5 here, after calling ahead and asking…read morespecific questions. I was told the vehicle was a non-smoker and had no water damage. When we arrived there was an obvious musty odor in the cabin that was never mentioned. I asked directly whether any reconditioning had been done and got a vague answer. I arranged a pre-purchase inspection at a nearby shop. Within ten minutes on the lift the technician showed me extensive rust across the entire underbody, sand in the spare tire compartment, loose wiring in that same compartment, rusted brake rotors, evidence of repaint work, dings on the rear, low and dirty oil, and a filthy air filter consistent with a smoker. His recommendation was not to buy the car. The entire drive back, the salesperson pushed lines like "are you going to let a little surface rust scare you" and "you won't find a better car than this one." I wasted a full day and a hotel night on information I was given over the phone that did not match the vehicle. If you're considering anything from this lot, please do yourself a favor and go elsewhere.

Bought a brand new vehicle in March. The sales experience was amazing. They gave me top dollar for…read moremy trade and always extend me a military discount since I am a Veteran! I have used this dealership for years and owed chevy suburbans and large SUVs for over 2 decades. Joy in finance is a true JOY to work with. Matt Preston in warrenty is also top notch ! Both the professionalism and over the top customer service is second to none. I just brought my vehicle in for a recall and first service and the service department as usual is the BEST of the BEST! Jessica went out of her way to help us get back into our vehicle in less than 2 days despite parts needing to be ordered. She is a consummate professional and has the best customer service. Sadie at the cashier office is a pleasure every time I need to "checkout". She goes out of her way to be kind and professsional. I LOVE working with this service department! Overall this dealership this the absolute BEST and I will never purchase from anyone else. Thanks for always making my auto buying/maintenance experience the best!

like all the other comments you see a trend of negative reviews and this was the worst dealership…read moreexperience I've ever had. I came in only because my warranty only covers at dealerships, otherwise I would not have come in. I've worked with my warranty company before and never had an issue at other dealerships until this on. I advise you to avoid this place. extreme lack of professionalism, the service advisor Christian even said to my fiance "not my problem" over the phone when we voiced concerns of how our car was being handled. i will include a photo of how even when I asked for a different service advisor his response was an emoji thumbs up. this in itself communicates lack of caring, and professionalism. manager was argumentative which shows how he is leading by example for poor customer service. their team doesn't seem to know how to diagnose vehicles. I personally called my warranty company and the dealership told me the opposite of what the warranty company said. poor communication, would say one thing then say the opposite in the next breath. Very deceptive. disappointing experience.

Had my car serviced there 2 times. Was good. Called to set up oil change, which they already quoted…read moreme. The guy said the price was wrong, too low and he would get back to me. He never did and that was three weeks ago. I will never bring my car there again they are terrible at following up.

Don't judge a book by its covers. Excellent service!…read moreI received information about this place from word of mouth and from a beachside magazine. I wanted to dona resonator delete and replace my stock pipes with a fabspeed x-pipe for my 2018 Maserati Ghibli S My new sound is awesome especially on a cold start! The owner is the actual expert on hand! He is the expert technician/mechanic and only one working one your vehicle to ensure quality! Very knowledgeable and honest as far as the response that was given when I asked about engine performance, exhausts, high flow cat, and dyno. I now has a place I can bring my exotic vehicle

This business has been around a long time and is widely recommended in our neighborhood, which is…read morewhy my family trusted them with our vehicles for years. Even though our two current vehicles come with free lifetime oil changes through the dealership, we often chose to pay out of pocket here because the service was quicker and we previously trusted this shop. That trust ended with my most recent visit. While servicing my car, a technician removed a personal hygienic item from my glove compartment, openly tossed it across the service bay to another employee, laughed about it, and later attempted to deny what it was when confronted. This occurred during business hours, in full view of customers. 1/26/26 approx. 3:15pm. This behavior was unprofessional, disrespectful, and unacceptable. Not because of the item itself, but because of the conduct. Seeing this happen openly made me question what behavior is tolerated in this workplace. Because of this incident, I will not return. I hope management takes customer trust, respect, and workplace conduct seriously, especially given this company's long-standing reputation in the community. ***Update: The company has since reached out, and the technician contacted me afterward to acknowledge the behavior and apologize. I appreciate the follow-up, and this review reflects what occurred during my visit.***

They are quick and do a great job. They check everything and tell you what needs replacing without…read morepushing you to purchase. I have gone there for many yes with no complaints. They are always polite and helpful.

Pretty standard tire repair place that overworks and underpays their employees and takes too long…read moreto service a vehicle. Not sure what else to say besides it costs too much too (that's why I encourage car-free living).

I called to get 4 new tires, which they did not have in stock. Wade was able to get them there in…read morean hour, making it possible for me to take advantage of a rebate that ended that day. I was also able to get a discount on the lifetime alignment (which has been very useful for me in the past). Service was quick and I was able to do my grocery shopping at Aldi behind the store as I waited.

I am leaving this review everywhere and am filing a formal complaint regarding the service I…read morereceived from this auto repair facility and its service manager, Anthony. I'm not sure if this was dishonesty or incompetence, I'm truly leaning towards dishonesty.  I brought my vehicle in after it broke down and was told the issue was a faulty fuel rail sensor. I was informed this was a major repair. Trusting their professional diagnosis, I authorized the work. I was later charged over $800 (plus labor) for replacement of this component. After the fact, I discovered that this specific part is widely available for approximately $17. I confirmed the exact part number through documentation and image matching. The markup alone is extreme and was never disclosed or explained prior to authorization. Shortly after this repair, the vehicle broke down again. I was then told the cause was carbon buildup, and was charged over $100 for what I was told was a fuel system cleaner treatment. This type of cleaner typically retails for only a few dollars. I was told I was only charged for one treatment, though the justification for the price remains unclear. I was then advised that if this did not resolve the issue, the next step would be a full engine teardown and cleaning, for which I was quoted over $1,500. Additional maintenance items such as tire replacement and an oil change were also recommended during this time. Due to growing concern about the accuracy of the diagnosis and the pricing of the repairs, I sought a second opinion. I have since taken the vehicle to another repair facility, where the previously installed part was inspected. I was informed by two independent mechanics that the part and/or prior repair did not meet expected quality standards. Both expressed concern regarding the pricing and work that had been performed. I have retained: - Repair invoices from your facility - Receipts for replacement parts - Written statements from two independent mechanics who inspected the vehicle Based on these findings, I will also be submitting this documentation to the Better Business Bureau and other appropriate consumer protection agencies for further evaluation. My goal in filing this complaint is to prevent other customers from experiencing similar service outcomes.

I made a yelp account for this review. I purchased the tires and installation from amazon. I was…read moreslotted for an appointment and arrived at 11:30. I was told it would take 1 1/2 hours for the install. I can back at 1:00 and the vehicle hadn't even moved from the parking spot. I asked if the vehicle was done and the front desk manager told me we haven't started it yet. I said it's been 1 1/2 hours and he just said okay will start now. Once they started it took 45 minutes to complete the service. Once they gave me my key they never apologized or even seemed to care that it took so long. This place is terrible and shouldn't get your money.

If you're looking for a vehicle, I can't recommend Trevor at Mercedes-Benz of Melbourne enough…read more We live about 2 1/2 hours away in the Tampa area, so buying a car without seeing it in person felt like a big leap. Trevor made the entire process incredibly easy and transparent from the very beginning. I originally found the car through a Facebook post he made, and after chatting through Messenger, we switched to text once I found the dealership listing. Trevor went above and beyond by sending detailed videos of every square inch of the car--inside and out. He was completely honest about its condition and made sure there were no surprises when we arrived. He also promptly provided every document we requested ahead of time, so by the time we got to the dealership, everything was ready to go. After the test drive, we were in and out in about 30 minutes. It was, without question, the smoothest car-buying experience we've ever had. This wasn't just any car purchase--it was our 16-year-old son's first car, and we wanted to surprise him. Buying your child's first car is a huge milestone, and Trevor helped make it truly special. His communication, honesty, responsiveness, and attention to detail were outstanding from start to finish. Whether you're local or several hours away like we were, I would absolutely recommend Trevor. He made what could have been a stressful experience feel easy, exciting, and memorable. Thank you for helping make such an important day even more special for our family!

I had an extremely disappointing experience with Mercedes-Benz of Melbourne regarding service on my…read more2024 EQE. My A/C compressor failed on a vehicle that's less than a year old, and despite driving a $90,000 luxury vehicle, I was initially told I would have to wait 3-4 weeks for a loaner vehicle while dealing with A/C blowing hot air. After pushing the issue, I was finally given a loaner -- only for the tire warning light to come on as soon as I got home. The very next day, that same loaner left me stranded over an hour away from the dealership due to a bad tire. Instead of receiving support or concern, I was told to have it towed back and was immediately informed I'd be responsible for paying for a replacement tire before the vehicle had even been inspected. To make matters worse, I asked my service advisor to call me directly, but instead received dismissive back-and-forth text messages insisting I would be paying. When stranded an hour away, I was also refused assistance with transportation back to the dealership. The communication issues continued even after I resolved the tire situation myself. Before replacing the tire, I specifically asked if I could take the car somewhere else for the tire and was told yes. I will attach screenshots of the text messages confirming this. However, after returning the loaner and picking up my vehicle, Samantha texted me only after I had already left the dealership stating that the replacement tire did not match the other three and that I would need to purchase a tire from Mercedes to put on the loaner vehicle. At no point prior to this was I ever told the replacement tire needed to match the others. The lack of communication throughout this entire experience has been mind-boggling. Time and time again, expectations were either not communicated clearly or changed after the fact. Throughout this process, I felt dismissed, unsupported, and treated like an inconvenience rather than a loyal Mercedes customer. This has been far from the luxury ownership experience Mercedes-Benz advertises and honestly felt more focused on money than customer care. I strongly encourage others to consider servicing their vehicles elsewhere.