Before I knew about Clayton''s License office, I had gone to Maplewood to get my license…read moreplates/car(s) registered. Maplewood's wait time for full service was almost two hours today. I decided to go to Clayton at a family member's recommendation. The wait time was a fraction of what maplewood's was. I'd rather go here now since the wait time was nearly nonexistent. It wasn't dull, cramped and monotonous. 100% recommend.

What a great office. I'm sorry I didn't get the name of the woman who greeted me but she was…read morelovely. Nicole assisted me with renewing my license. She was professional, friendly and quick. I can't believe a drivers license office would make for such a great experience. Thanks Nicole for the great work you do.

I had to go get tags for a new car. I got everything together and went there only to find out there…read morewas a two hour wait. All the chairs were taken and a lot of people were standing. I opted to get out of there! I went back the next day. They open at 8:00 and I got there at 7:30 and was seventh in line. I think there were 30 or so people in line when the doors opened. We were all given numbers by a man who works there. By 8:30, at the latest, it was standing room only. Things were moving along pretty well. That is, until it was my turn. I did have everything I needed. Long story, but if I had other paperwork it would save me a lot of money. I stepped aside to do what I needed to while the gal helping me helped a few more people. I got what I needed sent to me on my phone. But we had to get documents from my phone emailed to them and they would send them to their printer. It did not go smoothly. I was willing to walk away and go back early another day. I would get the document copies so it would all go well. I truly felt bad taking up so much time when so many people were waiting. But the gal helping me and her supervisor figured it out! I've been going to this location since they opened and they really are a good group of people working there. The gal who helped me this time is Dipika. She actually recognized me from prior visits there and I really don't even remember the last time I was there. She's so nice. She's very pleasant, doesn't get upset, and is very kind and helpful. I hope she's the one who is available when my number is called the next time I have to go!

I've been here twice in less than 7 days. 1. 6/18/25 was a Wednesday at like 2:30. There were about…read more10-12 numbers ahead of me and maybe 3 clerks waiting on people for licenses and titles. I waited over 30 minutes and when it was my turn the clerk was friendly but slow and processed my application for a clear title. 2. 6/23/25 10am on a Monday morning. I needed to renew plates. Yes I should have done it at the same time as the clear title thing but I didn't. I pulled number 71. They were on number 28. Ouch. That's probably a 2 hour wait. I got back in the car and drove 12 minutes to the west county office at 15533 Manchester. I pulled 70 and they were on 67. They had at least 6 clerks. I was in and out in 10 minutes. Do what you want with that information. Obviously chesterfield is SLOW AF.

I never thought I would review a DMV let alone give them five stars. We all know you expect to wait…read morea long time, maybe not have the forms you need, etc. but this is not the case with this location. This location was extremely efficient. I was able to be helped right when I walked in. The employee was really informative and made sure I had what I needed but also gave me advice for my next visit (since I shared I'll need a new ID again when I change my last name).

this place is horrible. terrible service. inefficient and overcrowded always but dont wait outside…read more. if they call your # that you picked hours ago...you start over! if you have had this experience file a form Missouri 4683 and change the management

Considering the time we are in the employees at City Hall are doing an amazing job! The employees…read moreare informative & helpful. I appreciate the steps that are taken for everybody's safety.

Having spent the majority of my adult years in the military and not having to worry about licensing…read moreor titling vehicles no matter where or how many times I moved around the country, I suddenly realized when I finally settled in St Louis how lucky I had been. This week I had two encounters with the City's Assessor's Office/Collector of Revenue downtown at City Hall. No matter what you have to do over there, it seems they always yell at you and refer you to "Room 115" which is where the 25 employees with piss poor customer service skills sit around doing nothing all day doing who knows what but sure do get bent out of shape when you come in and take a number. This office is where you get your "Tax Waiver" which states that despite the fact that you've been paying personal property taxes to the city for years, you had no tax liability last year so now you can get whatever you want done and pay more money. I swear these sour-pussed "helpers" are there as gatekeepers to test your resolve before you enter a lower circle of hell. If you can't deal with their ire, run away! Next, you either go to the office with a bunch of bank teller like windows where the people are smiling and nice until you get up to their window and they tell you what a jacktard you are and that you need to go to "Room 110" (I may have my room numbers mixed up, but if you've been there, you know what I'm talking about). So I finally get to the correct room and luckily, despite the crowd, my number is called in short order. The sour-puss at this window gives me the whole "whadda you want?" glare and I present my forms to transfer title. I have a huge tax check, my old registration, title, bill of sale, driver's license, proof of insurance, tax waiver, safety inspection and emissions test from last July. Surely, I'm good to go, right? Wrong! Where is your new emissions test? I didn't know...I just got a 2 year plate last year and my current test is not expired... WRONG! WHAT THE $%^&#$^%$% ARE YOU THINKING? GET OUT OF MY LINE!!! COME BACK WHEN YOU'VE PULLED YOUR HEAD OUT OF YOUR NETHER REGION!!! Holy crap! I've had my ass chewed a time or three in my life, but these brutes really know how to foul up a brother's day. So, shit, I fire back at this customer service specialist. Look Lady, I don't know who pissed in your Wheaties today (I like that one) but I am on a clock to get my sales tax paid to the state so I can get my new title to the bank (I purchased a lease) and at the very least let me pay my sales tax and get my title work started. "Well...I could do that, but if I do you will be driving on an bad registration because the title will not be in your name or the banks..." Yeah...well if I get pulled over between the time I get my emissions checked and get back here, I guess I'll deal with it. So, little miss can't be wrong takes my check, issues me a receipt and hands me back my paperwork...or at least most of it. I find out the next afternoon after I made it to Midas and got my emissions tested, that biatch had kept my "Tax Waiver" and that I would have to go back to "Room 115" and get a new one. Listen up!!!!! I will not go back to Room 115. You see that sour-pussed bitch sitting right over there in that cage? Yes, the one that looks like she just smelled a bowl of warm piss...yes, that one. She took my friggin' Tax Waiver yesterday and didn't give it back! While I glanced over my shoulder for security, she slurks off and has conversation with old sour. She comes back and mumbles something about how they would never hold onto the tax waiver, but in my case, since old sour recognized me from yesterday she vaguely remembers that I had the form then so it is okay to proceed. So I pay my new extortion to the city/state, get my third set of new plates in 15 months (yes...remember last year when they switched designs?) and get the fuck outta Dodge. Oh yeah...even year so I couldn't get a 2-year plate. See you fine folks next year...ugh! But wait...did I really get in and out of there in less than 46 minutes? I must have, because when I got outside my meter still had 3 minutes left on it. It only cost me 80 cents for that 46 minutes. A quarter at City Hall only gets you about 12 minutes. What a rip.

Been on hold for Property Tax Freeze info for 1 hour 17 minutes!!!! I guess if you are a senior…read morethey think you have hours to wait for their incompetence!!! Some of us Seniors still have a job and work!!! I hope the lousy County Super doesn't make his patients wait for their surgery on the operating table!! Now it has been1 hour and 22 minutes!!! John B

A little easier than I expected. I needed help getting a deed from the 60s. They were able to…read morelocate it and print it for me. Meter parking across the street.

Not a true DMV, they will not renew or issue a new state ID or do vehicle registration…read moreregistrations, etc.. strictly driver testing

Fast if you are an early bird…read more Wednesday opens at 9am. Everyday at 8am Friendly Easy for Mo Health processing and review Very experienced ladies Parking lot has medium sized holes

I came in to pay my taxes super quick service. I love that there's a option to see how many people…read moreare in front of you and give you a real time update I wish you could make an appointment online and then come in later, especially during the longer wait times like the DMV does but maybe one day they'll have this option Everyone is super friendly and always ready to help

GPS brought me directly here. Street parking and garage parking available. Hours Monday - Friday 8…read morea.m. - 5 p.m. came in and found kiosk where I entered my name. It went into a screen where an announcement keep us posted where in line we were. In addition I received a text. Great communication, and customer service. In and out in no time flat.

Everyone dreads going to the DMV.... Me included…read more My DL expired a few months ago, and I dreaded going as I needed to take the Rules of the Road Test... or at least that was what I was told... Went n a Friday morning.... Nit a long wait at all.... I just needed to do the Vision Test!!! Yeah!!! But my rep that helped me, Amy.. could not have been more helpful and pleasant!!! Getting told I don't look my age made my day!!!! Great Experience!!!

Brought mom in to renew her license, when we walked in, the place was clean and somewhat busy. The…read moreagent called mom's number, mom went to the window, the agent was extremely nice with great customer service. Within about 15 minutes, she and mom were on their way to the vehicle to start the driving test, after about 10 minutes they returned, mom passed a temp card was issued and we were on our way. Great experience all the way around. We all need to go to the DMV, patience and understanding is needed, along with all proper doc's.