Was due for a new bottle of CO2 and some advice for this beginner. Got great advice and instead of…read moretrying to sell me a new expensive helmet they suggested a $6 solution that worked. I will be spending all my welding $$$ here due to great honest customer service.

My husband and I went for the first time a few months back to get a nut and bolt and windshield…read morewipers. We bought the wipers and somehow didn't pay for the bolt or went back into get it. I believe the owner was there at the time because he gave us the bolt for free (even though it may not cost much and as a welcome to town gift). He also provided a few suggestions on how to fix our ottoman leg of which was a cheaper option for us - this was a nice gesture and showed some honesty. Overall, when I've been back, the employees are friendly and helpful and it's a place to go to if you need some hardware or car parts.

If your needs are specific, this firm can do good work. Per the owner:…read more"We are a full-service luxury product business, and our products pricing includes the time for our services. Per our conversation last week, our business model is not to compete with box stores, but provide ultra-premium and luxury products that require a greater level of research & customization to ensure it not only meets technical parameters, but also the design parameters."

Beware! Please go meet these people and check out your equipment well before purchasing. The…read moreforklift I bought was misrepresented badly. And they promised to include delivery with it but then asked me to pay the delivery driver and so far they will not send me my $700 for delivery. They definitely have not stood on their word.

It was a pleasure buying a forklift from this company. They went the extra mile and took care of…read moreus. I definitely recommend them

I was looking for a specific sized strike plate and they had one left over from another job and let…read moreme have it for free. Great service!

I had Tanner Glass fabricate and install a transom glass above shower door to seal it knowing that…read morewe were converting it to a steam shower. They mis-cut the panel and left the job with a 1/2" gap that allowed the steam to escape between the door frame and transom. Took months and months of calling to get installer to return with wrong seal and steam is still escaping causing the entire room paint to be damaged due to the humidity and now needs to be sealed and repainted. Tanner's owner refuses to communicate or return calls - very poor customer service. I already retained an attorney to sue them for my out of pocket expenses -

Clean and newly remodeled building! Great customer service…read more And they love dogs and offer treats if you bring yours in to shop with you!

Ordered a Ooni pizza peel for my Koda 16 from the Ace website. It took a while to arrive but…read moreeventually I received a call from an associate that it had arrived. Not only was the pick up quick but they also gave me a couple free Ace hardware koozies! Make sure to check the Ace app for coupons.

Had to replace a specialty valve in our plumbing system. It was going to be several days before I…read morecould get one from the manufacturer. M-One was recommended and on checking with them I didn't have much hope but to my surprise they had the exact part. When disassembling components I found an additional specialty part that was also in need of replacement. Perfect luck right ? This time 5-7 days before I would receive it from manufacturer. I didn't think there was a snowballs chance in hell they would have this part but figured why not give them a call and to my "absolute" surprise.. they also had this exact part. Outstanding ... Can't thank y'all enough. Saved the day and system was up and running that day instead of a week down the road. Again..... thanks very much.

I was referred to this store by another plumbing supplier. I was having issues with an old tub…read morevalve and they couldn't help me. From the street you'd have no idea that this was a store. But when I walked in I was greeted by Lou. I expected what was happening and he knew exactly what I needed. He helped me rebuild my value and expanded the reasoning for the issues and how it should be installed and why. The customer service I was given was 10/10. I'll be back to this place for another other needed parts or plumbing fixtures.

We had the greatest experience with Specialty Flooring. Everyone we dealt with was helpful and…read moreprofessional. Wyatt was the salesman who helped us and he was great. He kept us informed about our installation date and was great to work with. The installers were meticulous in their work. We highly recommend Specialty Flooring.

Specialty Flooring & Design installed about 294 square yards of carpet in our downstairs. The work…read morewas amazing: no seams visible and tight, well-done stairs. We could not be happier. The team was very professional and worked diligently to do a great job and finish the job in a reasonable timeframe. They moved all our furniture to install the carpet and moved in back exactly were it was (including a heavy pool table). Hunter Penrose was helpful in selecting the perfect carpet for our needs and budget and kept us informed of the progress of the team. We would never consider using any other company for our carpet or flooring needs after working with this excellent company.

While other customers have had positive and satisfying experiences with this vendor - our personal…read moresaga has been much different. Our review is solely based on what we have personally and individually gone through in utilizing this sub-contractor. We needed custom cabinets for two basement bathrooms on a new home build. MJ Design was recommended to us by the folks that did our granite countertops. We set an appointment, and Jared came out to our home for an initial visit. We identified our needs and shortly thereafter we received an initial quote. Much to our surprise, the price was well above our expectations, yet we felt like Jared's initial "sales pitch of being a perfectionist" and considering customer support & communication with the client" two of his highest priorities - we swallowed the bitter money pill and paid approximately $9,000 for two, bathroom cabinets.- signing the verbose and somewhat occluded work order/authorization (here, like pretty much every other homeowner we trusted in good faith that we not only would be taken care of, but more importantly we would have a credible voice in the event something went astray). During our initial design visit we unequivocally expressed and explained to Jared what specific stain we wanted on the cabinetry to the smaller bathroom. Jared assured us that he could produce what we requested. At no point did he provide either a sample or even a photo of what "ebony" stain would look like as a final product. Our primary requests where to ensure that the expensive walnut grain would be clearly seen through the stain - Once again we put our faith in him as the expert he proffered to be. When the cabinets arrived for installation - it was immediately apparent that there was a problem. While the larger bathroom cabinetry was fine, the smaller bathroom cabinet was stained a dark, pitch black and not in any form what we originally agreed upon. That same day and before any installation occurred, we notified Jared of the problem, we stated our preference - that the problem cabinet was not to be installed, that it be taken back to his shop and fixed as to what we expected/needed. His immediate response was to have all the cabinets installed and we "could work things out later", so once again - with concern now growing, we allowed for the installers to do their job. What followed as one might identify as a "remedial effort at reaching an acceptable solution" instantaneously decomposed into overt events of "doubling down and falling back on what was requested per the work order/authorization" - now days after the installation had occurred Jared produced a definition of "ebony" a definition which was unknown to us when ordering - as a point of interest it was at this time that we found that the specific language found within his work order/authorization is crafted in such a unilateral manner that it leaves the customer without any significant legal recourse- should you elect to undergo a contract with this individual, it will be to your greatest benefit to read every single word in the fine print. This obvious a case of "Buyer Beware". Jared did come out to our house and see the problem for himself. At that time, he let us know that the outside panels of the cabinets would have to be made anew, and that he shouldered "part of the responsibility - during that specific conversation" (at no time did he identify or assign any additional expense for us). We were left with the expectation that the new cabinet panels would arrive shortly and be installed as per our original work order/contract. After his visit - we received an email for a change order and an additional $800.00 charge for the new cabinet panels. This is when we witnessed in fact what "perfectionism and customer support" truly mean in this venue. For two weeks we texted, called and emailed. In every single one of those communication platforms, we optimistically searched for a way to reach an acceptable solution (our intent has always been to help protect the brand name of those folks who take great pride in the quality of their trade). The few replies we received, unfortunately contained (once again) the same verbiage of "what was ordered" and the menace of possible additional costs that (according to the contract) he could, should he wish, bring forth. Just to further clarify, I am quoting his last email to us: "There is no use going back and forth, this will be my LAST email". How would you feel as a dissatisfied and frustrated customer? Home building is stressful enough without these gauntlets. How we wish that our experiences with MJ Design would have been different, the real irony is that they very well should have. M&B J Alpine, UT.

Jared came to my house and replaced two 21-year-old hinges on my kitchen cabinets that had worn out…read morefrom lots of use. He didn't charge me a cent. What great customer service. He also designed cabinets several years ago in my basement kitchen and did a great job!