Jack, the owner and technician, provided excellent service from start to finish. He was responsive,…read moreprofessional, and able to get us scheduled within just three days of our initial call. He also confirmed our appointment the same day, which was appreciated. On the day of service, Jack arrived early and even offered to help move a few light furniture items to ensure the carpet could be cleaned thoroughly. His attention to detail and commitment to quality workmanship were evident throughout the entire process. I would not hesitate to use his services again and highly recommend him to anyone looking for reliable and professional carpet cleaning.

We have some really old carpet that has been damaged by dogs. I thought it was barely salvagable,…read morebut Jack did an amazing job deep cleaning it. It looks totally different and smells so much better. Super professional as well. We'll definitely be sticking with him from now on and totally recommend.

Hi everyone chose American standard restoration water damage in my restroom they come on time fixed…read more the problem I had they all doing great job very respectfully. I like them all. Thank you all Yodit.

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

I've used this company multiple times for water damage and issues in our home, and they have been…read morefantastic every time. They are incredibly professional, reliable, responsive, and easy to work with. They've also been extremely helpful navigating the insurance process, which made an already stressful situation much easier. I wouldn't hesitate to recommend them to anyone dealing with water damage!

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

We had a pipe leak in the basement in Oct 2025. Robinson restoration could not finish the job even…read morein 3 months. They abandoned the project half way through, we believe because of the way they were handling their sub contractors. This was hands down the worst business experience we have ever had in the Washington area. The employees lacked basic business etiquette, and the Project Manager and Finance Manager were incredibly rude to both me and my wife. Key Issues: Mis-diagnosed the issue big time even after we repeated telling them the root cause and area of the problem. We feel they intentionally did that to increase the scope of the work. They tore down upstairs bathroom completely without even properly checking the root cause. There were no issues with the upstairs bathroom. They did not tear down the actual place where it was leaking, this was unbelievable to us. Drove us completely nuts. Abandonment: They left the job halfway through and never bothered to check back with us, failing to complete the work they promised. Hostile Behavior: Instead of resolving the incomplete work, they threatened us and sent a lien letter to our house. This aggressive approach is unacceptable. Project Manager yelling and screaming on the calls with all filthy, profanity and inappropriate words. Staff Turnover: They fired more than three employees who had been dealing with us very nicely, which further disrupted the project. Subcontractor Issues: Even the subcontractors they hired seemed unhappy and difficult to work with. Advice: Do not trust these guys with any big jobs. If you value your peace of mind and want a project actually finished, look elsewhere. I have the pictures and videos of our project to prove their Incompetency and also the threatening letter they sent us Hope you guys understand. I was all ready to file a case BBB. I will soon post the photos of the sloppy job they did.

I personally had a great experience with 24ResTech. Pipes busted, resulting in about 18 units in…read moreour condo community being completely ruined within 30 minutes. Completely displacing families due to the extent of the damage. I dont know how many of the other units that this company worked on however they serviced mine. They came out quickly, spent days drying out the water, moving appliances out and packing up my belongings. The packers did an amazing job making sure that my items were packed neatly, my christmas tree wrapped and stored in the christmas tree bag, my clothes in wardrobe boxes, the mattresses covered and protected. Within a matter of minutes I was homeless and stressed none the less. 24Restech made the process easier and provided relief by storing the contents of my condo in their storage facility. I was provided with an inventory list of my items that included photos. Once I was secured in a new place I coordinated with the office Manager Cynthia to retrieve my belongings. She was kind, professional and patient. My items were delivered to me the day after my request. Everything was in tact. The techs that made the delivery were efficient, fast and professional. Should I ever find myself in a similar situation I would without a doubt use this company again as well as refer them. 10/10, I would recommend.

My mother had a water loss a couple months ago. When I called a crew was dispatched out…read moreimmediately. My mother-in-law has some medical needs and they were very graceful with her. They helped me with making sure her house is all set up again. We're so thankful to have that help. They answered all of our call, they were always very responsive to all our mothers needs. Thank you 24 ResTech. Dianna

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

We had them come and do the attic and crawl space. Very good work. When I brought up concerns the…read moreteam did a great job addressing them. The Forman, Carlos, did an excellent job. And when he came back, he did an excellent job addressing specific concerns.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

A great company to work with. They were able to start right away and finished very quickly with…read moreremoving nicotine smoke odor at an affordable cost.