Called Sharon's this morning because my furnace was blowing out cold air. Within a few hours of…read morecalling a technician was here. The technicians name was Jeff, he was very fast, friendly, knowledgeable and efficient. He was able to fix our furnace for a FRACTION of what I thought I would've been paying. Can't say enough good things about him & sharons. Last summer we also got a new AC unit installed by them. I can't remember the techs name at the time but it was also very fast and efficient. Will be using Sharon's for all of my home repairs.

We have had ongoing issues with our AC system since purchasing a new unit from this company five…read moreyears ago. From the beginning, the system has struggled to keep up and has consistently run nearly 24/7. After having the team come out multiple times to troubleshoot the issue, I ultimately had to have the system and other aspects of my home thoroughly evaluated. I was eventually informed that the AC unit installed was improperly sized and too small for our home. This has resulted in years of frustration, along with thousands of dollars in additional utility costs and service fees trying to diagnose and address the problem. I'm extremely disappointed that a new system was installed incorrectly in the first place and that it took multiple service calls and significant expense to determine the root cause.

Great job by Alecs. Very satisfied with his help and recommendations. He was very quick to respond.read more

I just replaced my 1980s furnace with a new Bryant hundred thousand BTU heating and cooling unit…read more The guys at Mulligan did a phenomenal job of installing the unit cleaning up after they left and generally leaving me with a very nice system. My wife and I joked that the house feels warmer and when I say that my basement was constantly cold and this new unit makes it so you can't tell the difference between the basement and the rest of the house which was a huge improvement versus my last furnace. I would recommend Mulligan to anyone of my friends or family. They have great service and good pricing and do exactly what they say. I give them five stars and recommend them 100%.

I love Climate Tech. I've been using this company for over 20 years. Jeff and his boys are very…read moreprofessional, pleasant and timely. I would recommend this company for central air units and furnaces.

They originally installed my furnace but when I needed service today the owner, the same guy who…read moresold me the furnace and installed it, refused to wear a mask in my house even after I explained to him that my wife and I are both high-risk seniors! He left without providing service and I called another company who fixed my furnace, wearing a mask, within a couple of hours of calling them. Service shouldn't be political when you own a business. And decent human beings care about their customers, not just their comfort. I do NOT recommend climate tech. They lost my business over a stupid mask.

Needed a leak in our AC repaired and a tune up on our furnace. Cappy called to tell us when they…read morewere on the way and the repairman had special covers to protect our floors. He was knowledgeable and did great work.

Cappy just completed a major HVAC job on my house. Over the years, I have the opportunity to…read moreinterfaced with many HVAC companies, many in Michigan and even some in other states. Without a doubt, Cappy is the most competent HVAC company I have ever experienced. From the initial interface, to the full completion of the project, their communication skills were exceptional, no pressure, no trying to run the scope of the project up; just honest, data driven technical insight in defining the project and exceptional field execution by very competent, seasoned and cordial professionals with the project started and completed on time. Very happy with Cappy

This company was excellent to deal with. They were fast to respond and confirm my appointment…read morewhen my AC wasn't operating. They charged a comparably lower diagnostic rate than their competitors. They showed up on time and were professional and were able to find the issue (blown capacitor) quickly and get it repaired for a reasonable price. I've saved them in my phone for future reference and will highly recommend them to anyone who needs their HVAC serviced.

Requested for tune-up service on central a/c unit. Tech took panels off the central a/c unit and…read morespray 1 can of coil cleaner. I had already performed this service about 2 summers ago. I Googled what is generally performed for standard a/c tune up. Here is what I did not see the Tech doing. Did not check refrigerant level. Did not open up furnace to inspect or clean evaporator coils. Did not test refrigerant levels. Did not lubricate moving parts. Did not test capacitors or amp draws. Asked for hot water tank flush. Mine had a weird ball drain valve. The last hot water tank installer put in to let out more sediment out from tank. It was not standard. Power Tech had to procure a fitting in order to allow garden hose type thread to be installed. It did not help that my floor drain was clogged in the basement. Another drain was located and the Tech's self coiling hose had to be stretched out to extreme extent. It put pressure on the fitting. And that made it so the water was squirting out of the fitting and getting all over the basement floor. The Tech only drained the tank once. No flushing/purging/refilling to get all the sediment out. No safety and components check. Tech should have stated a proper flushing could not be perform. Tech was on the phone much of the time. I ultimately left the room so tech could take his calls. 6/24/26 I wanted to update my review after owner commented. When I hired you, your demeanor should have been professional from the start. No customer should have to call you back a second time to ask you do to a proper job. You initially earned my trust when I hired your company. You have lost my trust by performing a really subpar job, but still collected top tier pay for the services. You have cost me to spend double and hire another company who will do the proper job. The job you performed was something I could, and have, done in the past MYSELF. I would not recommend your company.

Hands down, best guys around. Not out to take your money. I've used them 4 times in the past 7…read moreyears at different properties. Twice, they just talked me through fixing the problem myself at zero charge. Both times they were spot on. They also walked me through getting warranty work that a contractor was trying to get of doing, again, they were spot on. They knew every trick they were trying to pull to get out of doing it. Free advice saved me a bundle of money again. The only time they actually came out to service my furnace, the technician spent an hour troubleshooting and found that the blower fan wasn't installed properly. He fixed the issue and only charged me for the service call. You don't find honest businesses like these guys very often. They could've attempted upcharging me for things I didn't need, but never even tried. Just good honest people that know their business well. I'll continue using them in the future for sure.

I requested service online through the Bryant website three weeks ago for my Bryant furnace that I…read morepurchased 4 years ago as my smart thermostat keeps notifying me that the furnace is constantly rebooting itself. I chose Accu-Temp because Bryant referred them with four stars. Accu-temp failed to contact me, however, to schedule an appointment. I guess they only want new money and are not interested in doing warranty work.

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

I called Steele for Warranty Service on my AC unit in July of 2023 after their initial install a…read morecouple years ago. The tech came out and accidentally broke my disconnect so he said he would "put in a ticket" to have someone come out to repair it. The scheduling lady called me a few days later and scheduled a tech to come out to the house and the tech came and replaced the disconnect and left. I then received via email a $175 bill. I called and left a voicemail to inquire with no response the next morning then called again the next day and was told "Tom Jr" would handle but was not there and would call me back to discuss. By this time I decided to have my husband handle this. Tom Jr stated he was charging us $175 for what his technician came out and broke! At no time we're we given a quote for the work or knew what the cost of repair would be - since Steele damaged our property we thought they would do the right thing and repair what they damaged - NOPE - Tom Jr (Steele) called it a "miscommunication" and argued to no end. This was shady dealings and not the way to run a stand up business. In the end, my husband had to fight for what was right and Tom Jr said to "throw out the bill" and hung up on my husband. If you are looking for Customer Service from a Heating and Cooling Business, LOOK ELSEWHERE!! Once you spend your money on a full heating and cooling package like we did, they're done with you.

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

We have been customer for decades and had recommended their services to our neighbors , Jason was…read morealways very pleasant to work with. I made an appointment for service this year they said they will come 8-12, at 1 o'clock nobody had showed up, when I called the lady on the phone said that she didn't know when the technician will come, I canceled and rescheduled it for January 23 with a window time of 8-12. at 2 o'clock nobody had showed up or called, when I called to see what had happened the person on the phone was very rude and said that she didn't know what time he was coming, when I asked at what time he will finish for the day, her answered was "until he finishes". i waited all day and nobody showed up or called. i called them today to talk with the owner because I really want to know why they don't want to come to my house when I have been such a good customer, no one called back. That is no the way they should treat customers, and for sure not a loyal customer like us.