Buying a mattress is no easy task. I have bought and returned three mattresses, one from H & B…read more Charbel was patient and competent in helping me to return one from his store and buy a ( hopefully) much better one. It was more expensive than the one that I returned, but let's face it: " a bed is an investment. " Nice store, family owned and are quick to offer discounts.

I placed my order online, and received my recliner in just over two days. The guys were very…read morecourteous, removing my old chair and transporting it to the space I reserved by the alley. The new chair, which looks and feels great, on my tired old back, was set up in seconds. I highly recommend Home and Beyond for its ease in placing orders and its efficiency in delivery and setup.

I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

We were having trouble with our oven not starting consistently. He came out quickly to fix it. His…read morefirst attempt didn't solve the problem (it was working while he was there, so not his fault). He came back a second time (for no extra charge) and fixed the problem.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

ABT has clearly gotten too big and too cocky for it's own good. We have purchased EVERYTHING from…read morethem in the past and were always very pleased. Called today to get a replacement knob for a gas range purchased in 2023 WITH a 5 YEAR ABT WARRANTY and was told - too bad - so sad, that will be $69 plus tax plus shipping for a replacement. Needless to say, found the same knob for $15+ LESS at PartSelect.com. THINK about buying an ABT Warranty - because it didn't help us.

Competitive price.,We'll see how the quality of their work is tomorrow . Tough to rate before the…read morework is actually completed

My garbage disposal wasn't working and I had a leak under my sink, but couldn't figure out where it…read morewas coming from. I tried a few quick fixes from YouTube, but it didn't work. I called a few places from Yelp about pricing and what the issue may be. V, the owner was very nice, and treated me respectfully when I shared the issues with him. He said I did a good job trying to narrow down the issue. He set-up an appointment for me on a Sat., but I ended up being home today and asked if they had availability, and he fit me into the schedule. 2 very nice people, a father (Vlad) and his son, (Vitali) work together. When they arrived, they put on booties and were extremely nice & answered my questions. They fixed the disposal immediately, but then found out, that my leak was coming from the disposal. They suggested replacing the disposal, which is what I did, since fixing it may not hold up or work. They worked efficiently, tested it out with me, and made sure there wasn't a leak. Sometimes men don't show respect to women when they ask questions about repairs. All 3 of these men were very patient and respectful. Thank you for your kindness & treating me with respect.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

It'd be great to know why their appliances are low in cost. If I had to guess, possibly returns,…read morefloor models or refurbs. Some appliances had visible scuffs & dents. Nothing major, surface level scuffs that could be buffed out. Their pricing on some models is unique because you won't find that in big box stores. Many appliances were SS, fewer of either black or white. Pricing. For example an LG electric stove with air fryer tech for half the regular price is unheard of. That model easily sells for clear over $1200. I'm curious whether the original warranty is still valid or this shop offers extended warranties. You're wondering why I didn't get this info from a salesman? Me too. There was a person there but he was on the phone for the duration of my visit. I asked a few questions about appliances, sizes and what they have available. He was less than helpful and his body language gave me the impression he wasn't interested in selling today. Used appliance shops can be like this, but this was different. If he was more outgoing and provided details, I may have purchased an appliance on the spot. Pricing seemed too good to be true. Details matter though.. However small are needed. Delivery cost? Install cost? It's the delivery charges & installation costs that can be over the top in used appliance shops. They offer big brands and many were up to 50% off. I'll have to wait to see reviews and then circle back in the future.

Like all products and services you have to shop around. We got a clothes washer at a reasonable…read moreprice and the delivery service was reasonably priced and helpful.

Our built in KitchenAid refrigerator stopped cooling. I called KitchenAid directly and they were…read moreless than helpful. Wasted hours of time on hold only to be told they couldn't recommend any repair people. Next, I called three places I found on Yelp, Med Appliance Repair was the most helpful, responsive and reasonably priced. Med came to the house later that evening, did some testing - we thought that it might be the motor giving out, or something worse. Med came back the next day, defrosted the freezer and determined that the thermostat was broke. It was replaced along with some burned out light bulbs. We couldn't be happier with the service! Highly recommend.

wow. MED Appliance Great servi. reasonably priced. this…read moreman came prepared to repair my dryer. he had all of the parts necessary with him. I don't recommend many services to people but will go out of my way to recommend this man and his company.

Service concerning my carrier a/c went very smooth from beginning to end. First, with the very…read morehelpful Maria on the phone to Val's great service and expertise in finding the problem(s) and thoroughly explaining them, also providing options and costs of repairs.

Val has handled our HVAC needs a few times this year (A/C maintenance and replacement of the…read moremotor/logic board for furnace), and we plan to continue using Cold Zero for our future needs. Response time is quick and scheduling is easy. Most of all, I don't feel like I have to be on high alert that I'm being overcharged or sold needless services. Val has always been transparent about cost and explains the work he's doing thoroughly.